Are Old Workplace Paradigms Obsolete? PDF Print E-mail
Analysis - Commentary
Written by Maria DeGiglio   
Monday, 15 September 2008

While each generation has left its imprimatur upon the workplace environment, the old workplace paradigms are arrantly still in effect today.

 

Remember the 1990 movie Joe Versus the Volcano with Tom Hanks and Meg Ryan? Recall the office scene with Joe, a veritable drone, in his cold, lackluster, monochromatic office, going through the motions of working under the flickering fluorescent light bulbs? Bingo!

The More Things Change, the More They Stay the Same

Eighteen years later, not much has changed in the workplace. Quite frankly, not much has really changed in a century. For white-collar workers, it's still the one-shift, pro forma 9-5 or 8-6 or later, with the accompanying two weeks vacation per year, which gets upgraded as you gain seniority within the company...if you gain seniority. It's the N personal days and sick days, accrued but not carried over. It's the compliancy of being on time and being a "yes" person and the complacency of a turkey sandwich at noon. It's the run around like a chicken sans head, or run around sans your own head or avec your head with your hair ablaze because someone in accounting kicked off end-of-year instead of end-of-month processing ("Oh, that's what that button does!") last night and corrupted all databases.

 

From a human resources (HR) perspective, nothing has really changed either. A full-time-equivalent (FTE) is, well, still the same. And a part-time-equivalent (PTE) is still a PTE and gets little or no benefits...gotcha! Flex time was introduced but did not become the champion of working mothers as was originally thought. Conformity is the operative term in the workplace environment.

 

Telecommuting is the on-again/off-again fad that is fraught with serious psycho-social side effects. While awesome during inclement weather, telecommuting has left a lot of people feeling socially deprived and full of all kinds of new neuroses and angst as they wring their hands (in their virtual offices), worrying about not having face (and body) time at the office and how that might negatively affect their careers. (I have been working at home for over 11 years. I have been through all of the second-guessing, the paranoia, and the anxiety attacks if I am not at my desk promptly at 8:00 a.m.--even though I am wearing my pink, furry bunny slippers. Just get over yourselves. I did.) But I digress....

 

Different generations, such as the Baby Boomers, Gen Xers, and now Millennials, have approached, and are approaching, the workplace with very different goals, attitudes, and skills. However, the workplace has, by and large, remained the same. An anachronism, yes, but unchanged over time. And this holds true for everyone, those of the IT persuasion as well as everybody else. Of course, IT is credited with being the most creative because we work nights, weekends, and holidays. It's OK to buck the paradigm as long as it translates into longer hours and more stress, with the stunning payback of scapegoating  IT while lavishing praise on everyone else.

 

The fact is the workplace has been rocked hard for about eight years now. (Hmmm...eight years; that coincides with something else.) And things are likely to get worse before they get better. Job security is an oxymoron, and job loyalty gets rewarded with a pink slip. Add to that the credit boom and the foreclosure crisis, whose repercussions will have ripple effects for many years to come. Wall Street is taking a rollercoaster ride. Freddie and Fannie had to be bailed out by Uncle Sam. Banks are collapsing, and for the first time since the Great Depression, people are concerned that the Federal Deposit Insurance Corporation (FDIC) is not going to live up to its promise.

And There's More...

In August, the august Bureau of Labor Statistics of the U.S. Department of Labor painted a rather terrifying picture in its Employment Situation Summary. The Web site reports, "The unemployment rate rose from 5.7 to 6.1 percent in August...[and] [t]he number of unemployed persons rose by 592,000 to 9.4 million in August." The report continues, "Over the past 12 months, the number of unemployed persons has increased by 2.2 million and the unemployment rate has risen by 1.4 percentage points, with most of the increase occurring over the past 4 months."

 

Moreover, in August, "...the number of long-term unemployed (those jobless for 27 weeks or more) rose by 163,000 to 1.8 million, an increase of 589,000 over the past 12 months." This is a stunning revelation that is not normally mentioned in the media.

 

The long-term unemployed. Sounds like a fatal illness. These people have not only lost their jobs, but are also likely to have run out of unemployment insurance benefits as well and still have to figure out how to pay for small things such as food and housing. Fortunately, the federal government has given them the Consolidated Omnibus Budget Reconciliation Act of 1985 (COBRA), for which the short- and long-term unemployed pay astronomical premiums of up to 102 percent of  the cost of coverage to their former employers so that they can keep their health insurance coverage for 18 months at the former employer's group rate. Face it, COBRA is not a long-term option because sometimes the choices come down to, let's see, "food or COBRA" or "rent/mortgage or COBRA."

 

Until the umbilical cord between health insurance and the employer is severed, there will be no change in the workplace paradigm because many people remain tethered to lousy jobs because of good benefits. Moreover, many are likely to forgo excellent out-of-the-box opportunities or early retirement (remember Medicare does not kick in until you are 65) because of very realistic concerns about healthcare and having coverage--for themselves and their families.       

Health Insurance: Ah, There's the Rub!

Almost every other first-world nation has universal health coverage. Not only does the U.S. not have universal medical coverage, but health insurance is joined at the hip to your employer--if you are fortunate to have an employer that provides health insurance and if the premiums are not prohibitive.

 

The obvious problem with having to procure health insurance through your employer is having to play musical chairs with your providers. Every time you switch employers, you likely have to switch providers. Then, you end up paying more for premiums and co-pays, and only the very fine print in the byzantine and illegible insurance policy informs you of what services and products for which you are not covered.

 

Another interesting set of statistics reported by the Bureau in August was that the number of people who worked part-time for economic reasons remained unchanged at 5.7 million. The interesting point about this is the fact that the "...category includes persons who indicated that they would like to work full time but were working part time because their hours had been cut back or they were unable to find full-time jobs." For many employees, if their hours have been cut, it is also likely that their benefits--including health insurance--have been either cut or obliterated. Hence, the PTE with no insurance and the mind-boggling 48 million people uninsured. 

 

We don't buy our car insurance through our employers....hmmm.

Employment--on Demand

The bottom line is that I believe if we severed the health insurance ties to employers, both employers and employees could work out more suitable and mutually beneficial workplace arrangements.

 

Let me provide some examples, which will resonate with the IT employees. For the most part, I think employers realize that if you have to come in over the weekend to perform an upgrade, you get comp time off (I hope). But what many do not yet understand is that certain IT jobs would be better accomplished with very flexible work schedules. Programmers, can, for the most part, program from home. Systems and network people need to be onsite, but not all at the same time. Staggering schedules and providing incentives such as reducing the hours of a person who works on weekends and who gets the job done more effectively and efficiently, for the same amount of pay, would be a great pay-for-performance incentive. Hey, the unions pay time and a half for overtime and Saturdays and double time for holidays.    

 

Why must we work a 40-hour week (Yeah, I know, 40 hours! What am I smoking?) every week whether we have 40 hours worth of work or not? There have been times, I'm sure, when everyone experiences a lull or gets done what needs to be done sooner than expected (that's where the expression "I had a productive day" comes from). So you clean up your files, desk, cubicle, office, etc. Wouldn't you rather be home cleaning out your closets or sock drawers--or spending time with your kids or significant other?

 

Pay-for-performance and on-demand work paradigms might be worth considering under certain circumstances. We have on-demand everything else. And insurance companies want to institute pay-for-performance for providers. Why not pay project managers--fairly--for the job instead of by the hour? I understand that this will drive HR and accounting up the wall, but the outmoded algorithms they are using are just as convoluted. The problem is getting past "We've always done it this way."

 

But we can't continue to.

 

Granted, employees will have to become more accountable and competitive, and employers will be able to cherry pick the people they want, but many employees will also be able to break through the glass door and build mobile or collateral careers, work the hours they want, retire early, and maybe even be able to spend quality time with their families.

 

At the time in our lives when we Baby Boomers (Why do they have to call us that?) and more mature Generation Xers want to wind down our IT careers or take the road less traveled (e.g., teach Monday, beach Tuesday...), we are faced with potential layoffs, postponed retirement, and shrinking retirement funds. And at a time when health insurance is an absolute necessity, what do we do if we are "let go" at age 60? Take a full-time job at Wendy's to get health insurance coverage? 

 

I am not sure if it is just me, but at 40+ (read that 50 in January 2009), I'm not sure I want to work full-time (read that to mean 60+ hours per week). But I am also not sure I want to consult on a myriad of different projects, which as the number of senior moments increases, becomes more daunting because it is harder to shift gears on a dime. Fortunately, I have health insurance through my husband's employer--for now.

 

I realize this is not your dyed-in-the-wool IT careers article, but I do invite you, dear reader, to sound off on the ideas put forth here and present your own. After all, we are IT professionals. We are about change.

   


Last Updated ( Monday, 15 September 2008 )
 
Discuss (10 posts)

cherev
Re:Are Old Workplace Paradigms Obsolete?
Dec 08 2008 01:48:03
The mentality that exists still today is: "You're not working unless we can see you." But really it's more like: "I can't manage you, if you're not here." This unfortunately gets totally swept away when the issue is nights and weekends. They don't want to see or manage you then. They want you to take care of it and be there Monday morning to inform them how it went. They want all the extra time the job involves including the office "face" time which doesn't necessarily involve getting the "job" done.

This site is crap. When one clicks on preview, it loses your text.

I came here to remark on Patterson's effusion about concentrating security-event
messages to a Linux-based syslog console. Which is a good idea for larger organizations.

But the above quote caught my interest.

Firstly, for the PC tree-huggers, rivers of fuel are being wasted on urban commutes. I've seen this problem around Atlanta and Toronto, but understand it's a pandemic problem. If knowledge workers could work mostly from home, or at least from offices nearer their abodes rather than in expensive business tower complexes, huge sums of money could be refocused to better uses. For both business and consumer.

Secondly, where is the next generation of IT worker going to come from? Some activities need hands-on intervention, and people in Banagalore can't do those. Plus, the arrant criminality of the H1B debacle (see corrupt -bought or rented- creeps in Congress and the Executive) is not only decimating the current pool of workers, it also discourages their children. Once they've seen how management treats their parents and uncles, why would they choose IT as a career?
#122204
efnkay
Re:Are Old Workplace Paradigms Obsolete?
Sep 18 2008 06:25:21
... Congress sells us down the river. Amen. Amen. Amen
#122049
D.Abramowitz
Re:Are Old Workplace Paradigms Obsolete?
Sep 18 2008 06:21:47
But referring to economic concerns of 15 and 30 years ago doesn't have much to do with our current economic crisis.

Those who are not aware of history are doomed to repeat it.

Dave
#122048
J.Pluta
Re:Are Old Workplace Paradigms Obsolete?
Sep 18 2008 04:03:10
This is why politics is a bad thing on any non-political web site. Now we're debating the cutoff of what is relevant... since eight years fits your agenda, that's a good point. But 10, 12, 15 years isn't. Of course, on the other hand you can't make the horizon TOO short - because if two years is the cutoff, then you would have to blame the Democrat-controlled Congress.

Ah, the joys of political finger-pointing.

You want to blame the President for everything? Just come out and say it. But don't use arbitrary time horizons to do it for you. As I said, I blame us because we (as in "We the People") sit idly by as Congress sells us down the river.

Joe
#122047
efnkay
Re:Are Old Workplace Paradigms Obsolete?
Sep 18 2008 03:51:30
Thanks anyway...But referring to economic concerns of 15 and 30 years ago doesn't have much to do with our current economic crisis. Like saying the "Great Depression" caused this. No more relevant to the thread than this thread is to boarders of this site.
#122046
J.Pluta
Re:Are Old Workplace Paradigms Obsolete?
Sep 17 2008 23:52:45
efnkay wrote:
Seems like to me though, it all started about eight years ago. Yeah, for sure...exactly eight years ago.

This is the problem when you start letting politics creep into technical discussions. You start substituting opinion for fact, and relying on selective memory. You don't recall high gas prices? Evidently you forget the 70s. Greed and fraud leading to massive taxpayer burden? Does the savings and loan bailout ring a bell?

And truth be told, none of this has to do with the Bush administration - the laws are the sovereign domain of the Congress. And while there was a Republican majority, you have to remember that everything REALLY started unraveling in the last two years, which pretty much coincides with Democrats taking power. So be careful when you start laying blame based on who is in charge now. The real answer is that these problems have long, long roots - roots of greed and willful misuse of power that permeate Washington.

Bush may be unpopular, with a 32% approval rating. But that's thin ice: Congressional approval is the lowest in history, at 14%.

So, who is to blame? Ultimately us, for allowing the lobby-funded, greed-infused career politicians to remain in office. Change is indeed needed, but it's interesting: who is more entrenched in the Washington swamps? Obama/Biden or McCain/Palin? It's hard to tell.

Anyway, enough politics. I just wanted to make sure an opposing viewpoint was heard.

Joe
#122044
efnkay
Re:Are Old Workplace Paradigms Obsolete?
Sep 17 2008 04:48:56
Now that I'm started...One of the old workplace paradigm's that aggravate the crap out of me is what I call the "clock watchers". Their the ones who can tell you about every person, everyday things like: When they came in, went to lunch, how long they took, when they left for home.

You come in "late", they look at their watch and say "Must be nice." But they don't know you were up supporting the night shift until 2:00am this morning. I say I'm telecommuting from home for several days straight to raised eyebrows. Even though I just spent six weeks straight, out-of-town, working 7 days a week, to convert one of the companies new aquisitions.

The mentality that exists still today is: "You're not working unless we can see you." But really it's more like: "I can't manage you, if you're not here." This unfortunately gets totally swept away when the issue is nights and weekends. They don't want to see or manage you then. They want you to take care of it and be there Monday morning to inform them how it went. They want all the extra time the job involves including the office "face" time which doesn't necessarily involve getting the "job" done.

For the most part these mentalities are more existent outside of IT departments and IT support people. Granted most of them couldn't perform their jobs via telecommuting and much of it may be resentment toward those that not only can but "DO" their jobs just as efficiently from home as they do in the office. IT haters probably...
#122043
efnkay
Re:Are Old Workplace Paradigms Obsolete?
Sep 17 2008 04:16:32
The fact is the workplace has been rocked hard for about eight years now. (Hmmm...eight years; This is not a political statement, just an observation that I myself and many others share. Never before in our last-of-the-boomers lives have we seen higher prices for gas, and staples like bread, milk, etc. Never have we seen more job loss, unemployment, and loss in the value of our dollar. Rampant foolish, no call it retarded behavior, in our credit and mortgage industries. We had never been asked to bail out government and private institutions because of their fool-hardy business practices.

These and many other "bad" things have occurred recently and to put an exact date on it would be difficult. Seems like to me though, it all started about eight years ago. Yeah, for sure...exactly eight years ago.
#122042
D.Abramowitz
Re:Are Old Workplace Paradigms Obsolete?
Sep 16 2008 06:19:43
It should be kept in mind that any opinions expressed are those of the author, and not necessarily those of MC Press.

Aside from that, there have been political views expressed on this site and its predecessors for at least the last fifteen years.

Dave
#122040
lujate
Are Old Workplace Paradigms Obsolete?
Sep 15 2008 21:57:37
This thread discusses the Content article: Are Old Workplace Paradigms Obsolete?

Since when did MC Press get involved in politics?
#122039


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Maria DeGiglio
About the Author:

Maria DeGiglio is president and principal analyst of Maria A. DeGiglio & Associates. Current clients of Maria A. DeGiglio & Associates include the Visiting Nurse Service of New York ; Experture, LLC; and MC Press. Ms. DeGiglio has more than 20 years of experience as an IT consultant, industry analyst, and executive. From 1997 to 2005, she worked for Andrews Consulting Group and the Robert Frances Group.

 

Ms. DeGiglio received her Masters Degree in Health Advocacy from Sarah Lawrence College and graduated Cum Laude from Cornell University with a Bachelor of Arts Degree.

 

 

Ms. DeGiglio has worked with IT and C-level executives to enable IT alignment with business goals and to implement best practices. She has experience and expertise in both large enterprises and in small- and medium-sized business. Ms. DeGiglio has authored over one hundred articles, reports, and white papers.

 

 

Since 2004, she has worked in the healthcare industry and in health IT investigating the legal, ethical, and regulatory aspects of creating, implementing, and exchanging electronic health records (EHRs). Ms. DeGiglio is an expert in security, privacy, and HIPAA regulatory compliance.

 

 

Ms. DeGiglio may be contacted at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it .

 

 

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