App Software


Technology Focus: Apps for Modernizing the IT Help Desk PDF Print E-mail
Application Software - General
Written by John Ghrist   
Monday, 20 April 2015 00:00

There are software solutions for providing help desk services that are more economical than building a custom application.

john gristWritten by John Ghrist

While it can be a major challenge to provide help-desk services, there's rarely much discussion of software applications that can manage that function, commonly referred to as IT service management, or ITSM. Part of the problem is that regardless of whether one is speaking of helping users of internal IT services, customers of various software applications, or clients of full-blown cloud-services, there's always a strong element of the "our requirements are unique, and no off-the-shelf product can do everything we need" syndrome.

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Last Updated on Monday, 20 April 2015 00:00
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Robot in Modern IBM i Environments PDF Print E-mail
Application Software - Managed Services / SaaS
Written by Help Systems, LLC   
Monday, 13 April 2015 00:00

Learn how Robot can be deployed to maximize business objectives.

Written by HelpSystems

Editor's note: This article introduces the white paper Robot in Modern IBM i Environments, which is available free from the MC White Paper Center.

 

Back in the day of AS/400, when a server was a server and a disk was a disk, things were easier to understand.

 

Today’s modern IBM i environments are increasingly virtualized, mirrored, switched, clustered, externalized, and partitioned. This makes them more capable of reacting to ever-changing business cycles, but arguably harder to understand.

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Last Updated on Tuesday, 14 April 2015 14:11
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Technology Focus: Tools for Tracking and Resolving IBM i Server Messages PDF Print E-mail
Application Software - General
Written by John Ghrist   
Monday, 16 March 2015 00:00

Too often, prompt response and resolution of server messages is seen as simply an operational concern, but the implications of failure can have much deeper effects.

john gristWritten by John Ghrist

Whether your enterprise is small enough to get by with a single server or large enough that it needs a computer center full of them, resolving problems reported by the servers themselves can be critical. Unresolved difficulties popping up on the system console can affect business operations out of all proportion to the neutral wording of some of the messages themselves.

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Last Updated on Monday, 16 March 2015 00:00
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Technology Focus: Employee Aids for Internal Communications PDF Print E-mail
Application Software - Collaboration & Messaging
Written by John Ghrist   
Monday, 19 January 2015 00:00

Using software to keep enterprise employees in touch with each other can follow one of three major strategies: workflow apps, messaging apps that support social media, and web portals.

john gristWritten by John Ghrist

When an entity as large as an enterprise, or even one as modest as a project team, exceeds a certain number of participants or geographic locations, the importance of inter-employee communications starts reaching critical stages. While that critical number varies from organization to organization, a few of the factors that mandate maintaining good communications between team members include managerial oversight of project progress, the need to avoid duplication of effort, and awareness of interrelated deadlines.

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Last Updated on Monday, 19 January 2015 00:00
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How to Create Professional-Looking AFP Resources on IBM i or Anywhere Else PDF Print E-mail
Application Software - Document Management
Written by Kurt Schroeder   
Monday, 08 December 2014 00:00

If you want your printed documents to look good, you have to work at it a little bit.

Written by Kurt Schroeder

I grew up in rural Wisconsin. The bus ride to my school took an hour, and if I had already done my homework, I would spend that ride gazing out the window. I knew every little hill, every corner and turn of the road. I could anticipate every bump and even knew the best places to watch for deer walking in their favorite cornfield.

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Last Updated on Friday, 05 December 2014 12:55
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10 Facts You Need to Know About Laser Check Printing on Your IBM i PDF Print E-mail
Application Software - Document Management
Written by DRV Technologies, Inc.   
Monday, 08 December 2014 00:00

Let's look at the truth and bust the myths.

Written by DRV Technologies

Editor's note: This article introduces the white paper "10 Facts You Need to Know About Laser Check Printing on Your IBM i" available free from the MC White Paper Center.

 

The first thing you need to know is that laser check printing is secure and easier to maintain than traditional pre-printed check printing.

 

The second thing to know is that, with a few quick steps, setup is simple. You do not need to purchase special equipment, and it is very easy to update bank account numbers, signatures, and logos.

 

The third thing you should know is that laser check printing can save thousands, potentially hundreds of thousands, of dollars in supplies and labor, depending on the size of your company.

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Last Updated on Saturday, 06 December 2014 18:29
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Electronic Signatures Enhance the Paperless Environment PDF Print E-mail
Application Software - Document Management
Written by Dan Forster   
Saturday, 22 November 2014 00:00

With advances in technology, the operational benefits and laws have paved the way to support a more efficient process.

dan forsterWritten by Dan Forster

Increasingly, companies are discovering the countless benefits of a paperless office, and with the automation of documents comes significant savings. Achieving a truly paperless environment includes instituting solutions for the document workflow process from beginning to end. One of those components, which is often missed or not included, is that of capturing a signature.

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Last Updated on Monday, 29 December 2014 11:31
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Technology Focus: Mobile Application Development Tools PDF Print E-mail
Application Software - General
Written by John Ghrist   
Wednesday, 24 September 2014 00:00

Building mobile-device version of server apps isn't so much about what High-Level Language is best to do the job. It's more about what an enterprise's entire strategy for mobile apps is.

john gristWritten by John Ghrist

 

If you thought the Mac vs. PC religious wars were amusing, you've gotta love the philosophical split that's grown up the past several years around building mobile-device apps that provide access to software running on servers, including IBM i.

 

Essentially, the debate is about whether it's best to use HTML5 to build Web-friendly versions of server apps that are accessible by a wide variety of mobile devices, to build apps native to each mobile device even though it's more work for developers to tailor an app to each type, or to follow the Third Way crowd, which advocates building hybrid apps that offer features of both philosophies.

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Last Updated on Tuesday, 23 September 2014 12:22
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WEBCAST

MC Webcast CenterFEATURED WEBCAST

See What i Can Do With Modern RPG Development

Your applications deserve more than just a new look! Change the perception of the IBM i as “old” with modern development tips from IBM and Profound Logic Software.
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  • Working with free-format RPG in IBM i TR7
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