If you think it's a fad, don't bet your job or your company on it.
Written by Bill Rice
If you watched the movie The Social Network, there was a story that was even bigger than the one about Mark Zuckerberg's entrepreneurial success, his jilted partner, his legal problems, and his self-absorbed personality. It was about how the Internet and basic social needs collided head-on and went mainstream. Since the advent of Facebook in 2005, the way humans compete for inclusion and validation in their social circles has been transformed forever.
Paper is expensive, but that is typically not primarily due to material costs alone. The human resource costs of printing forms—including distributing, storing, accessing, and managing paper documents—may place an even greater strain on your company's profitability.