Platform seamlessly integrates SAP ERP and Salesforce.com systems to pipe inventory and sales data to nationwide teams in real time.
Fiorano Software, a provider of distributed integration solutions, has announced that the Fiorano SOA platform has been deployed by Nilkamal, a manufacturer and retailer of furniture and a broad range of home decor outlets, to streamline business operations by linking a number of disparate internal systems.
Experiencing double-digit growth in a fast growing economy, Nilkamal was faced with the requirement of providing the latest inventory data to hundreds of salespeople across the country. In addition, manufacturing and production planning systems needed to be continuously updated with field-sales data, while also being summarized for a number of management reports and updates to other sales teams.
Nilkamal's core requirement was for real-time, bi-directional information-flows between its SAP enterprise resource planning (ERP) system and its Salesforce.com customer relationship management (CRM) system. Nilkamal evaluated many technology options including traditional stack vendors like Oracle and IBM before finally settling on the Fiorano SOA platform.
"We did a tremendous amount of research before settling on the concept of a REST-based SOA and selected the Fiorano SOA platform to deliver this solution," said Nilesh Modi, head of Information Technology at Nilkamal Ltd. "We now have first-hand implementation and deployment experience so we can say we are happy we made the right architectural decisions for our middleware infrastructure. Implementing a cloud application like Salesforce.com to seamlessly integrate and streamline our SAP has already given us tremendous productivity gains. We now intend to rapidly extend the Fiorano ESB across other applications in order to establish a robust, scalable, and flexible enterprise nervous system for the organization."
Explaining the use of the SOA system within Nilkamal, Mr. Karan Doshi, CRM project lead elaborated: "By providing the ability to accommodate live changes to business processes on the fly, the Fiorano platform dramatically reduces development and debugging time. Business analysts draw pictures of new processes and they are deployed instantly across the network in real-time. A zero-coding, drag/drop approach to building integration flows ensures minimal product training and human-resource requirements, especially in comparison with legacy integration technologies."
"For Nilkamal, integration with SAP ERP to provide front end sales persons order and invoice related data via Salesforce.com was a critical business need", says Dushyant Jamwal, practice head–Salesforce.com at Compro Technologies, the Salesforce.com partner and consulting firm who helped implement the solution at Nilkamal. "With Fiorano ESB as the middleware, and availability of Fiorano's rich set of pre-built adapters (for SAP & Salesforce.com), the complexities involved in integrating SAP and Salesforce.com were eliminated. This enabled the integration team to focus on achieving the business logic around getting the right data to the right place," he added.
Founded in 1950, Nilkamal is a manufacturer of molded furniture, crates, containers and bins and operates the mega-retail home store chain, @home with an annual turnover of over $330 million. Occupying a total constructed area of 1 million square feet, all of Nilkamal's manufacturing plants are ISO Certified and practice six- sigma quality processes. This extensive manufacturing infrastructure is supported by an extensive sales network, operating through 49 regional offices and 33 warehouses.