A new survey has been released by D&B Global Services that could help IT organizations assess their EDI initiatives against business objectives and budget plans.
The survey is a guide to auditing an EDI initiative and discovering exactly where and how budget and IT staff time have been consumed. It helps to reveal the fines, penalties, and charge-backs arising from EDI and other types of errors, the monthly costs for partner communications, and where consultants have become "business-as-usual" in an EDI initiative.
"EDI complacency is not the norm," says Dennis Bonagura, president of D&B Global Services, a B2B solutions and services company. "Many organizations approach EDI and B2B each year at budgeting time as a necessary evil," he says. "They understand the importance to customer satisfaction and supply chain performance and typically look for IT efficiencies. On the whole, it is viewed as a necessary evil, something like the electric bill, taking the position, 'we have to pay for it; it's outrageous, but that's what it takes.'"
Bonagura reports that customers have found choosing either installed software or a hosted service bypasses opportunities that may suit a particular budget, set of IT resources, or overall business objectives. A managed service based behind the firewall or off-site servers can free up expensive IT resources now locked up in "business as usual." In addition, a managed services approach offers organizational flexibility in addressing peak work demands, competing project requirements, and skill shortages. In effect, it can blend the internal and external capabilities to align IT resources with strategic business initiatives, says Bonagura.
The survey is available to IT managers without cost, commitment, or registration from http://www.dandbglobalservices.com/EDI_Resources_Survey.html.
D&B Global Services is a solutions and services company. Its customers rely on it to optimize the results enabled by its B2B infrastructure. The company's expertise delivers on the promise of business collaboration, integration, and synchronization across applications and platforms, and throughout the organization and its business partner community. The firm's reputation is built on achieving results quickly with little infringement on scarce IT resources or interruption of on-going business activities. For more information on D&B Global Services, visit www.dandbglobalservices.com