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Commerce / Customer Relationship Management

Turmoil in the CRM Marketplace!

JD Edwards + Siebel + PeopleSoft + Oracle = Edsiepeopcle. Run for your lives!

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E-business and CRM: Back to the Future

Internet businesses are rediscovering that customer service is the key to success.

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Customer Relationship Mismanagement?

Customer relationship management software won't help unless your company really believes in customer service.

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