Strange MCH message during daily backup

[Guest.Visitor]

CALL IBM. NOW!!!

[prospec@iol.ie]

Hi Howard, Thanks for your reply. Now you've got me really worried! What do you think is going on? IBM are telling me it's a software problem but we don't have software support for our box (we're a small shop and the annual cost of software support of prohibitive), and IBM won't provide free defect support anymore, so we can't get any help with it. I suspect a disk problem in the making, but IBM won't deal with it until it becomes a real disk problem. Anything you can add would be much appreciated. Thanks, Liam.

[David Abramowitz]

There may be a PTF for your OS/400 release currently available. This should be free, even if you don't have software support. Dave

[prospec@iol.ie]

Hi David, I checked the PTF list but there's nothing obviously related to the problem. When we had the same problem in January we applied the latest Cumulative and HIPER PTFs, and eventually re-installed OS/400 PTFs from the original IBM media + the latest PTFs, but it just didn't help. We installed the latest DASD PTFs last week after our last disk crash, so I know they're up to date. I can try the PTFs again, but I don't think they will help with this problem, even though the message seems to indicate a LICPGM problem. Best regards, Liam.

[Guest.Visitor]

If you have a business partner, call them. They might have prior experience with this situation. I would also do the ANZPRB - it might point you in the right direction.

[prospec@iol.ie]

Hi, I'm getting the message shown below during daily backup. It happens on some libraries and not others. It tends to be intermittent too. I've tried applying the latest Cum and Hiper PTFs but they didn't help. I also tried RCLSTG but that didn't help either. I'm tempted to assume that this is a damaged library object or something like that, but I'm worried because we've had two disk crashes in the last 12 months and I'm concerned that this may be a symptom of another pending crash. Has anyone seen anything like this before, or can anyone offer any advice? Best regards, Liam. Additional Message Information Message ID . . . . . . : CPF0937 Severity . . . . . . . : 90 Message type . . . . . : Information Date sent . . . . . . : 16/04/02 Time sent . . . . . . : 22:26:17 Message . . . . : Machine check not recoverable. Error code X'0000'. Cause . . . . . : The system operation is being continued. The licensed internal code may have a problem. Recovery . . . : Dump the VLOG dump identifier . Start problem analysis (ANZPRB command).

[ron.mutchler@nbyprod.com]

If you have a maintenance agreeement, you can do online defect reporting via iSeries Tech Support website at http://www-912.ibm.com Online Defect Problem Reporting: Select "Problem Solving" from the left navigation bar on the home page. Then, select "Problem Reporting".