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12-31-1969, 06:33 PM
** This thread discusses the article: TechTip: Open-Source Asset Management Software (http://www.mcpressonline.com/index.php?option=com_content&view=article&id=8838) **
As with many open source projects, you often find documentation to be lacking, so I definitely agree with you in that area. I've not spent a ton of time on their resources, but many of your questions might be answered at their user wiki. http://glpi-project.org/wiki/doku.php?id=en:welcome There is also an English version for a forum linked on their page as well. http://glpi-project.org/forum/viewforum.php?id=6 I've dabbled in playing with OCS a few times, but it has never found its place in my installations, so I know little about OCS. I don't maintain financial information either, so I've not linked any financial information into items. Also, I don't use the built in help-desk ticketing software, because I use another package for help desk purposes. To change passwords, log in as the user you wish you change the password on. Then go to: Administration -> Settings and update the password. It's annoying that you can't easily change these in one place, and I probably should have mentioned that in the TechTip. To add and link software: Inventory -> Software and click on the add software tab. Enter all the fields you wish to enter and save the item. Inventory -> Computers and click on the computer or resource you want to add software to. Then click on the software tab. A field will appear at the bottom called "Installed Software:" Simply use the drop down box to link this software to the host. You can do the same for documents as well. Management -> Documents and upload the documents you wish. Go back to the computers or resource tab and link the items together. Another useful item is to link a device to a computer: Inventory -> Computers and choose the computer you want. Now choose the Connection tab and you'll see the list of printers, monitors, devices, or phones that you can directly link to the computer selected. Like any piece of software, you will always find pieces and bits that probably don't suit everyone's tastes. Not to mention everyone uses software differently. I find GLPI to be very useful for the things that I use it for, but I also am not using many of the fuller featured items which others might find not so well-rounded for their applications. Max
As with many open source projects, you often find documentation to be lacking, so I definitely agree with you in that area. I've not spent a ton of time on their resources, but many of your questions might be answered at their user wiki. http://glpi-project.org/wiki/doku.php?id=en:welcome There is also an English version for a forum linked on their page as well. http://glpi-project.org/forum/viewforum.php?id=6 I've dabbled in playing with OCS a few times, but it has never found its place in my installations, so I know little about OCS. I don't maintain financial information either, so I've not linked any financial information into items. Also, I don't use the built in help-desk ticketing software, because I use another package for help desk purposes. To change passwords, log in as the user you wish you change the password on. Then go to: Administration -> Settings and update the password. It's annoying that you can't easily change these in one place, and I probably should have mentioned that in the TechTip. To add and link software: Inventory -> Software and click on the add software tab. Enter all the fields you wish to enter and save the item. Inventory -> Computers and click on the computer or resource you want to add software to. Then click on the software tab. A field will appear at the bottom called "Installed Software:" Simply use the drop down box to link this software to the host. You can do the same for documents as well. Management -> Documents and upload the documents you wish. Go back to the computers or resource tab and link the items together. Another useful item is to link a device to a computer: Inventory -> Computers and choose the computer you want. Now choose the Connection tab and you'll see the list of printers, monitors, devices, or phones that you can directly link to the computer selected. Like any piece of software, you will always find pieces and bits that probably don't suit everyone's tastes. Not to mention everyone uses software differently. I find GLPI to be very useful for the things that I use it for, but I also am not using many of the fuller featured items which others might find not so well-rounded for their applications. Max