This PTF only applied to Version 3.1 of the operating system. You should report your new problem to IBM via support at 800-237-5511. You will need your customer number and support password to get help.
I found a PTF that exactly describes the problem I am having but I am still confused because I normally don't deal with PTF's: A customer is using Microsoft Power Point application and saving Power Point documents to an AS/400 (any file system). Various combinations of open and closes on the file can result in a Power Point error: 'file xxxx is being modified by yyyy Open as read-only?'. This was caused by the File Server returning an incorrect timestamp. PTF#: MF10652 - OPERATING SYSTEM/400 Licensed Program: 5763999 APAR Fixed: MA11982 Release: 310 This AS/400 is at V4R5. We don't have a product 5763999, but we do have 576999. Can operations still download this PTF even though it supposedly is a fix for V3R1M0? Or does this mean that IBM believes the problem has been fixed? I can't find a more recent PTF that describes this same problem. How do I report this problem (if it is still a problem without a PTF) to IBM? Thank you. Chris Ringer