On the PC that is not merging, try reconfiguring the ODBC driver for iSeries Access. <p>Dave

dbizon wrote:<BR>
> Can anyone tell me if User TWO has to upgrade their version of MS WORD<BR>
> in order to run the mail merge process or should I look elsewhere<BR>
> for the problem ??<BR>
<P>
As David suggests, your problem is likely in the ODBC section. The error <BR>
message you are getting is actually pretty accurate in this case - it can't <BR>
find it spelled as it was on the original document. If PC 2 does have an <BR>
ODBC data source already defined to access the data, you should be <BR>
presented with the opportunity to point to that source when you get the <BR>
error. You should also be given the opportunity to create a new data <BR>
source to use if the appropriate one does not pre-exist. At least that's <BR>
what happens here when this scenario develops.<BR>
<P>
Bill <BR>
<P>
<P>

First, ensure that ODBC is setup on both (all) PC that will use the mail merge. <p>If that doesn't resolve the problem, may I suggest a work around. Create an MS Access database that links to the AS/400 tables. Use the MS Access database in the Mail Merge.

I think that this problem involves MS WORD. <BR>
I've set up a mail merge process on our AS400 mainframe computer for <BR>
our users to create and print labels and envelopes. The documents and files are on the IFS, so that the users can access them. User ONE can run <BR>
the process okay. The User TWO gets a MS WORD message that states "the <BR>
data source cannot be located". <BR>
User ONE has the following WORD version and product on their <BR>
computer: <BR>
WORD 2002 (10.2627.2625) <BR>
Product ID: 54186-640-0708222-17637 <p>User TWO has the following WORD version and product on their <BR>
computer: <BR>
WORD 2002 (10.4219.4219) SP-2 <BR>
Product ID: 54186-640-0708222-17309 <p>Can anyone tell me if User TWO has to upgrade their version of MS WORD <BR>
in order to run the mail merge process or should I look elsewhere <BR>
for the problem ?? <p>Thank You Very Much.