Customer Relationship Management

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DateItem titleAuthorHits
09-26-11Less Stock, More Profit: Inventory OptimizationInternational Business Systems US569
08-23-10Case Study: Barcode400 Is "Just What the Doctor Ordered"Thomas Stockwell1737
12-21-09Technology Focus: Keeping the Links in Your Supply Chain StrongJohn Ghrist3475
12-16-09How to Evaluate a Labeling Solution for the System iThomas Stockwell3119
10-26-09Voice Integrations on IBM i: Simple Ways to Automate and Improve Telephone InteractionsRich Ollari2614
10-19-09Technology Focus: CRM Is Putting the "Custom" Back in Customer RelationshipsJohn Ghrist4163
09-28-09Recession-proof Strategies for Improving Supply Chain EfficienciesDavid Brault2870
08-07-09Put Your IBM i to Work in the Front Office as Well as the BackChris Smith3074
07-31-09Free CRM Solutions Can Brighten Up a RecessionChris Smith3174
01-26-09Voice-Mail Hell Is Only Part of the Customer Service ProblemDaniel Kuperman2510
05-12-08A Roadmap to CRM Implementation and ManagementThomas Stockwell4577
10-03-05Turmoil in the CRM Marketplace!Andy Klee2627
05-01-01E-business and CRM: Back to the FutureMC Press Contributing Author2351
02-01-00Customer Relationship Mismanagement?Ted Holt2362
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