Shannon O'Donnell - TechTip

Have you ever had the need for an IBM service technician to come into your shop to perform some type of maintenance on your iSeries? How about a consultant who you hired to work at your shop temporarily to help diagnose problems with your hardware or system software? If you answered yes to either of these questions, then chances are good that at some point those people needed to gain access to some of the low-level functions on your system that are only available through Service Tools. In the past, anyone with enough authority in their user profile could log on to your iSeries and issue the STRSST command and gain access to those functions. With the advent of OS/400 V5R1, IBM has given you the tools to allow you to control who gains access to Service Tools, when they can have that access, and what functions they can perform once they get started with the utility.