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MC iTechnology Manager
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May 12, 2008 | Vol 3 Issue 9
In This Issue:
>> A Roadmap to CRM Implementation and Management
>> Four Steps to Improving Storage Utilization
>> Partner TechTip: Embedding SQL in RPG, Java, and PHP Doesn't Have to Be a Headache
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| Feature Article - Application Software |
A Roadmap to CRM Implementation and Management CRM can improve customer satisfaction, increase sales, and boost profitability, but it doesn't just happen. Read about some of the requirements for CRM success.
By Joel Klebanoff
In the final analysis, it all comes down to sales. Companies can devote considerable time and effort to realizing cost reductions, quality improvements, and other objectives, but without sales, those undertakings can't generate profits. Simply put, all other things being equal, the more products and services a company sells and the more it charges for them, the greater the profit will be. Customer Relationship Management (CRM) can help to achieve profit goals by improving customer satisfaction, optimizing interactions with customers, and ensuring that no sales opportunity is left behind.
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| Advertisement - Business Computer Design |
System i Expert Trevor Perry & KMR Systems select WebSmart PHP & Nexus Portal for Web Application Development - See Why ! Get to the Web faster with WebSmart, the solution thousands of RPG developers use to succeed. Only WebSmart lets you develop System i web apps in PHP or RPG CGI, host on System i, IBM Power Systems, Linux, Unix and/or Windows, access DB2, MS SQL & MySQL.... Read Trevor's comments & Try WebSmart for Free !
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| Feature Article - System Administration |
Four Steps to Improving Storage Utilization
Without knowing how much storage is being used, where it is used, and who is using it, IT cannot effectively allocate storage resources.
By Sean Derrington
Managing storage resources has never been more challenging or critical. After all, storage is growing at an estimated 60 percent or more annually for the average company, even as storage utilization rates remain at an alarmingly low 30 to 40 percent. At the same time, storage resources are often spread across multiple geographic sites as well as virtual environments, making end-to-end visibility difficult.
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| Advertorial - Pinch Hitter Solutions |
Partner TechTip: Embedding SQL in RPG, Java, and PHP Doesn't Have to Be a Headache
Do you think writing embedded SQL code for RPG is more complex and time-consuming than it should be? You're not alone!
By Scott Salisbury
Have you ever started down the path to creating an SQLRPGLE program only to turn back and do it the old-fashioned way? If you said yes, I'll bet it's because RPG CHAIN, SETLL, READE, etc. are easier and less hassle than trying to unscramble the proper use of statements, prepared statements, host variables, return codes, and all the rest.
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