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October 15, 2012 | Volume 7 Issue 17

ISSUE HIGHLIGHTS

TOP STORY: In the Wheelhouse: How Many Updates Did IBM Squeeze into IBM i 7.1 Technology Refresh 5?
FEATURED ARTICLE: Technology Focus: Apps for Managing Your Customer Relationships
ADVERTORIAL: Partner TechTip: IBM i Security: The Simple Truth About IBM i's Network Exit Points
NEWS HIGHLIGHT: IBM i 7.1 Technology Refresh 5 Offers Performance, Usability, and Integration Enhancements
ON-DEMAND WEBCAST: 5 Tips for Administering Security in the IFS 
EVENT: IBM DevCon
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Feature Article - Analysis
 
In the Wheelhouse: How Many Updates Did IBM Squeeze into IBM i 7.1 Technology Refresh 5?

Really, it's that full. Overflowing even. Within the last two weeks, IBM announced new PureSystems offerings, new POWER7+ iron, and IBM i 7.1 Technology Refresh 5. I'll touch on the hardware but focus on what everyone can take advantage of: IBM i 7.1 TR5.

steve pitcherWritten by Steve Pitcher

On October 3, 2012, IBM announced IBM i Technology Refresh 5, which will be available for download on October 19. Some of the features you can get right now and others not until December. The IBM i 7.1 TR5 announcement is chock full of features, so we'll break down some of the highlights in parts.


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Feature Article - Application Software
 
Technology Focus: Apps for Managing Your Customer Relationships

Demand for customer relationship management (CRM) apps remains high, with an emphasis on customization and mobile-device access.

john gristWritten by John Ghrist

Managing a customer relationship to promote loyalty and repeat sales has evolved to the point where an initial sale is almost less important for the revenue than it is for providing the gateway to an ongoing relationship between seller and buyer. Especially in times when the general economy isn't booming, keeping customers feeling happy and special is more important than ever.


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Advertorial - PowerTech
 
Partner TechTip: IBM i Security: The Simple Truth About IBM i's Network Exit Points

Are you still debating the argument surrounding network exit points?

robin tatamWritten by Robin Tatam

PowerTech began selling a network exit point solution more than 16 years ago. Since then, hundreds of customers have embraced the concept of exit points, making Network Security our best-selling solution. However, many people remain unaware of the existence of exit points while others declare that they don't need them. Why is there such a marked difference of opinion? And who's right?


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