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October 22, 2007  |  Volume 2, Issue 19

 

In This Issue:
>>
Shouldn't You Be Exploiting Knowledge Management (KM) in Your System i Shop?
>> Information Availability Solutions Earn High Marks for Financial Services

Feature Article - Application Software
 
Shouldn't You Be Exploiting Knowledge Management (KM) in Your System i Shop?

Powerful, affordable technology is available to midsize firms, and the benefits are enormous.

Enterprises have always been organized around the fact that somebody knew something—market needs, technology capabilities, economic currents—and had the resources, intelligence, and intuition to analyze and act positively with or against those facts, or information. As enterprises have grown so have the volume and types of information, presenting both opportunities and obstacles in terms of its exploitation and its management.

In today's businesses, information assembly and storage is moving away from paper-glutted file cabinets in favor of increasingly powerful and flexible databases—electronic libraries that can be configured for virtually infinite capacity and easy, flexible search, access, and recovery. The challenge to an enterprise is to know its information's value; know how to gather, store, and maintain it; and then know how to exploit in a purp
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Feature Article - Application Software
 
Information Availability Solutions Earn High Marks for Financial Services

Unlocking unused potential from downtime increases productivity, IT service levels, and customer satisfaction.

An information availability solution provides a cost-effective way to guarantee IT service levels for financial institutions of any size, in any location. Even more than in other industries, information-intensive financial services firms face ever-increasing transaction volumes and rely on an always-available IT infrastructure. Today's FS customers expect 24x7 access to their accounts and services via the Internet and ATM kiosks. Those expectations are driven by technology and relentless implementation of that technology by financial institutions over the last decade. All of this technology can be at risk from the impact and effects of costly downtime—both planned and unplanned outages that impact productivity, profitability, and return on investment to stakeholders.


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