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April 20, 2015 | Volume 10 Issue 7


TOP STORY: In the Wheelhouse: Why You Need to Be at COMMON
FEATURED ARTICLE: Technology Focus: Apps for Modernizing the IT Help Desk 
NEWS HIGHLIGHT: Zend and Microsoft Azure Announce Strategic Partnership
WHITE PAPER: Mobile Computing and the IBM i
EVENT: Optimize and debug PHP faster with Zend Server 8 and Z-Ray
MC VIDEO PORTAL: Introduction to Configuring iAccess Servers to use SSL

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Industry experts – including Alison Butterill and Scott Klement – will demonstrate the importance of Enterprise IBM i Modernization, and discuss solutions that will transform your application environment at every level… from the database to the application interface.

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Feature Article - Analysis
In the Wheelhouse: Why You Need to Be at COMMON

The value of the premier Power Systems user group is not to be missed.

steve pitcherWritten by Steve Pitcher

By the time you read this, there will be less than one week before the COMMON User Group Annual Meeting and Exposition starts in Anaheim, California. Ideally, you are already registered, have your hotel and flight booked, and are making short-term arrangements with the office to ensure things go as smoothly as they can whilst you're away. If you're like me, you've been half-heartedly plotting secretly with yourself to buy a cheap car in California to drive down to Mexico and rent jet skis for a living, never to return to the snowy Northeast. I may even send for the wife and kids.


Sponsor - The MC Press Bookstore

An old dog can learn new tricks! Flexible Input, Dazzling Output with IBM i is full of clever ways to get data into your IBM i system, as well as new techniques to export and present this data in a modern, business-friendly manner. No more boring spreadsheets or ugly printouts! Your DB2 data will look great in program-generated spreadsheets and browser-based, interactive charts. Whether you’re an old dog or not, you’ll get the most out of your ILE RPG programs with the open source, free tools in this smart new release! Order your copy today!


Feature Article - Application Software
Technology Focus: Apps for Modernizing the IT Help Desk

There are software solutions for providing help desk services that are more economical than building a custom application.

john gristWritten by John Ghrist

While it can be a major challenge to provide help-desk services, there's rarely much discussion of software applications that can manage that function, commonly referred to as IT service management, or ITSM. Part of the problem is that regardless of whether one is speaking of helping users of internal IT services, customers of various software applications, or clients of full-blown cloud-services, there's always a strong element of the "our requirements are unique, and no off-the-shelf product can do everything we need" syndrome.


Sponsor - The MC Press Bookstore

Get the latest and greatest advice from the DB2 for z/OS gurus! DB2 11: The Ultimate Database for Cloud, Analytics, and Mobile provides essential advice and explanations to ensure a successful upgrade--including feedback from early customer experiences. This book describes new DB2 11 features that can help you respond cost-effectively to the data explosion resulting from mobile applications, cloud computing, social media, and smart devices. Understand the new functions in DB2 11, plan your migration strategy, and learn about important new support for application compatibility. Get your copy today!


MC White Paper Center

Don't miss these great Featured White Papers:


Getting Started with IBM i Security

The IBM i platform is known for its robust security capabilities. And it’s this reputation that often keeps staff from giving IBM i the same attention as other platforms. But as new staff rotate in, IBM i expertise rotates out. Eventually organizations find themselves with maintenance gaps and dangerous security holes on a system once considered bulletproof. Even worse—no one has the knowledge to patch them up! From beginner basics to advanced tactics, this white paper provides the background and instruction you need to restore your IBM i security back to its former glory.

Element BreakMobile Computing and the IBM i

Mobile computing is rapidly maturing into a solid platform for delivering enterprise applications. Many IBM i shops today are realizing that integrating their IBM i with mobile applications is the fast path to improved business workflows, better customer relations, and more responsive business reporting. The ROI that mobile applications can produce for your business is substantial. This ASNA whitepaper takes a look at mobile computing for the IBM i. It discusses the different ways mobile applications may be used within the enterprise and how ASNA products solve the challenges mobile presents. It also presents the case that you already have the mobile programming team your projects need: that team is your existing RPG development team!

Element BreakBusiness Intelligence for the IBM i Customer

Are you on information overload from the barrage of announcements and ads for BI solutions, including IBM’s new DB2 Web Query V2.1? End the confusion and get informed. This White Paper guides you in evaluating which solution may be the best fit for your company, users, budget, environment and more. It also examines:

  • IBM’s analytics and services strategy
  • the repackaged DB2 Web QueryV2.1
  • IBM’s Cognos solution
  • other BI software in the market

The White Paper offers a comparison of these products with NGS-IQ, NGS’ scalable, proven BI suite of products used by thousands of i customers of all sizes in virtually every industry.

It concludes with a section designed to help IBM i and DB2 supporters explain the strengths of the environment to critics and the uninformed.

Element BreakRobot in Modern IBM i Environments

As hardware and software technologies evolve, so too does the complexity of the data center.

IBM i often serves as the backbone for business-critical applications, including ERP packages, leaving other servers to run email, print serving, and the website—but users and other computing technologies still draw data from the transactional database on IBM i.

Robot systems management solutions have been helping customers manage IBM i operations for over 30 years. This white paper is intended primarily for IT management and attempts to explain, in plain English, the components of modern IBM i environments and how Robot can be deployed to maximize business objectives.

Download this white paper to learn about:

  • IBM i virtualization technologies like SAN, LPM, and VIOS
  • IBM i high availability and disaster recovery technologies like PowerHA and VTL
  • Robot automation solutions for enhancing the ROI of IBM i

Element BreakWhat Authorities Do Programmers Really Need?

Left to their own preferences, many programmers will ask to be given all possible authorities on the system. That’s because most – not all – but most programmers are focused on getting their work done and would prefer not to be concerned with security. However, many organizations have policies or have to comply with laws or regulations that limit the authorities that programmers can have – especially to production systems. This white paper describes the authorities that programmers typically need along with techniques for determining the exact authorities your programmers need to continue to perform their job functions without having an all-powerful profile.

Element Break


Plus Choose From The Full Selection in the MC Press White Paper Center


*Some offers may be limited to U.S. and/or Canadian citizens only. Please see the site for details.

The MC Resource Centers bring you the widest selection of white papers, software, webcasts and more for you to choose from and at MC Press we’re all about choice. We’re even giving one lucky person the opportunity to choose their own prize in our “It’s All About Choice” contest for a $250 Best Buy gift card.  Visit the MC Webcast, MC White Paper, MC Software, MC Case Study, MC Security,  and MC Disaster Recovery Centers today and select as many of the FREE offerings you would like to receive. While there, enter the contest and you may just win a $250 Best Buy gift card!

Have a White Paper you would like to list? click here or call (208) 629-7275 Ext.504 for information.


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Introduction to Configuring iAccess Servers to use SSL

Due to popular demand, Carol has updated her presentation on configuring iAccess to use SSL sessions to include, not just the step-by-step configuration guidance but also a discussion on the benefits and challenges of using certificates from a well-known CA (Certificate Authority) vs a self-signed certificate as well as practical tips for enterprise implementation.