By promoting collaboration and reducing complexity, company hopes to drive innovation.
At the INNOVATE 2011 conference underway in Orlando, Fla., IBM this week announced new software that helps organizations collaborate more efficiently throughout the entire software and systems development process. The new software allows developer teams to quickly access resources and work across global boundaries through an open, collaborative development environment, the company said.
According to the IBM CEO Study, a survey of more than 1,500 chief executive officers from 60 countries and 33 industries worldwide, two-thirds of global organizations manage software development teams working in multiple locations. Additionally, the study found there is a growing unpredictability in getting software through development and into its full application within an organization. More than 62 percent of development projects fail to meet the intended schedule, and 30 percent of project costs are due to rework and poor execution of requirements.
The new software helps organizations align their software investments with business process and operations across an entire organization, creating stronger links between planning and execution. It's now possible to tap into talent wherever it is located, quickly accessing resources and include appropriate decision makers throughout the entire business cycle.
Leading Bank Reduces Costs, Software Build Time
Atlanta-based SunTrust Bank is using the new offerings to assign repeatable and automated tasks to the appropriate resources and deliver a higher level of accuracy and quality in AIX-based applications. It has reduced the cost of rework, resulting in a 93 percent decrease in deployment-related issues. It is now able to deploy even faster than ever before, taking just 10 minutes to do what used to take more than 10 days and reducing software build times by a factor of five, according to the company.
"Looking to the future, we are excited to continue working with IBM, building on our success," said Rob Thompson, group vice president, Enterprise Technology Infrastructure, SunTrust. "Next steps are to adopt our DevOps framework on additional platforms, integrate our automated deployment and service request management processes, and increase our ability to create architecture designs based on current deployments and infrastructure."
Built on Jazz
The new software offerings are built on Jazz, IBM's open software development platform that supports sharing and interactions among software and systems design and development teams. New features allow developers to interact quickly; share data instantaneously from any source in the development process and connect teams and development communities in new ways.
Collaborative Design Management: Enables teams to integrate designs seamlessly with other development tasks and information, such as requirements, code, and quality management assets. The benefits of this approach enhance the traceability of all actions, allowing their impact on the process to be analyzed. Team members and other stakeholders can review, contribute and change solution designs with complete transparency to every participant in the project. This is achieved through a central design hub where designs can be stored, maintained, and referenced for future reuse, documentation and compliance.
With the Collaborative Design Management capability, delivered through new offerings of IBM's Rational Rhapsody Design Manager and Rational Software Architect Design Manager, designs no longer have to exist in isolation on an architect's or developer's desktop. They can now be part of an open ecosystem using a simple, Web-based user interface that allows extended team members and stakeholders to build earlier consensus, prevent costly project misdirection, and improve the software and systems delivery from start to finish.
Collaborative Lifecycle Management: The IBM Rational solution for Collaborative Lifecycle Management helps software development teams improve their productivity by offering an integrated application lifecycle management (ALM) solution to avoid the pitfalls of working in silos with broken communication, which results in project delays, low quality or budget overruns.
The new Rational solution for Collaborative Lifecycle Management brings together IBM Rational Requirements Composer, IBM Rational Team Concert and IBM Rational Quality Manager in a unified development platform to encourage cross-functional collaboration, helping teams improve their time-to-delivery, quality, product value and predictability.
New features for the IBM Smart Business Desktop on the IBM Cloud empower users with new virtual desktop solutions, providing the enhanced features of Rational Application Developer and Rational Software Architect developers.
New integrations between IBM Connections social networking software for business and IBM Rational Team Concert allow software developers to use social networking to find experts within an organization and help collaborate with stakeholders on software development projects.
Collaborative Development and Operations: New technologies, such as cloud computing, workload optimization and Agile development are driving the need for development and operations to work more closely than ever before. IBM has created new integrations between many of its leading software offerings that can significantly assist in bridging the cultural divide between development and operation teams.
A new Deployment Planning and Automation solution enables clients to reduce reworking projects through standardized processes and allows automation for deploying software. Existing development assets can be reused, regardless of whether they reside on the cloud or on-site servers.
To improve the identification and remediation of potential problems and issues, IBM has developed an OSLC-based integration between the IT operations ticketing system, Tivoli Service Request Manager, and the development team solution, Rational Team Concert. This allows IT operations staff to enter defect and enhancement requests directly into the software development tracking system."A critical challenge facing businesses is how to innovate through fostering collaboration among teams and a complex array of partners and suppliers," said Dr. Kristof Kloeckner, general manager, IBM Rational. "A collaborative software development platform integrating the entire end-to-end software and systems lifecycle is needed for true innovation."
Health Insurer Rolls Out New System via Collaborative Workflow
Capital District Physicians' Health Plan, Inc. (CDPHP), a not-for-profit health insurer has evolved over the last 27 years into an award-winning health plan offering a variety of commercial and government-sponsored plans to the diverse communities it serves. CDPHP and its affiliates serve more than 350,000 people in 24 counties throughout New York.
CDPHP recently deployed a new core claims processing system and data warehouse. It needed a consolidated view of enterprise quality and development efforts across the business. Starting with IBM Rational Quality Manager for test planning and execution, it also realized the value that Rational Team Concert on the Jazz platform would bring with one central repository providing visibility into all the work it planned for and had in progress. Rational Team Concert has streamlined numerous work processes, and the solution has been rolled out to more than 800 employees.
"The Rational solution allows our team to develop a business workflow system that supports our organizational structure, not just a software development project," said Tony DeFarlo, manager, Business Initiatives Analysis at CDPHP. "Standardizing on this system will translate to substantial productivity gains and cost savings."
Momentum on OSLC Specifications Broadens Community
The collaborative solutions announced represent new levels of lifecycle integration, enabled by the adoption of open specifications from the Open Services for Lifecycle Collaboration community (OSLC). OSLC is an open community that is seeking to standardize the way tools share information such as requirements, tests, work items, change requests and designs with one another. IBM, along with other members of the OSLC community are encouraging adoption of the specifications. A newly proposed Eclipse project called "Lyo" will create a software development kit for use by tool providers. The toolkit will accelerate implementations of OSLC specifications and support OSLC community goals for improving software lifecycle collaboration.
"A fundamental element of Eclipse's mission is to break down the barriers to software tool and lifecycle integration," said Mike Milinkovich, executive director of the Eclipse Foundation. "For this reason, I am very excited about the new Lyo project and the opportunities for industry integration it creates."
Business Transformation with SAP
Organizations are taking an increasingly holistic approach to managing the lifecycle of purchased and in-house application projects. IBM is announcing a new capability that helps SAP customers reduce costs, manage change, and improve quality of software applications across the enterprise. IBM's Rational System Architect is helping organizations visualize, analyze and plan their SAP investments and align with business priorities to attain maximum business impact.
For more information on IBM Rational, visit: http://www.ibm.com/software/rational/
For more information on the IBM Innovate Software Conference, visit: http://www-01.ibm.com/software/rational/innovate/