It's like having a senior performance consultant on retainer. 

Midrange Performance Group (MPG) has announced the immediate availability of four new or enhanced services in its expanding line of Second Opinion Service (SOS). All offerings are based on MPG’s popular performance management products: Performance Navigator and Power Navigator. SOS is available to customer and non-customer alike. Randy Watson, MPG president, says, “It’s like having a senior performance consultant on retainer—only there isn’t any retainer!” 

The services offered include: 

(1) Problem Determination—The analysis of current and historical performance data to determine the potential causes of a given performance issue. The service will analyze both the hardware and application performance data and recommend solutions to resolve the issue. 

(2) Capacity Planning/Server Consolidation—Provides detailed analysis of current performance for each system. The workload is modeled to one or more hardware configurations based on future customer capacity requirements. Server consolidation and LPAR configuration are also provided based on requirements. 

(3) Comprehensive Performance Reporting (CPR) —Provides customers with performance management reports that include the measurement and presentation of key performance components: CPU, disk, memory, and 5250 response time/transaction statistics on both an LPAR-by-LPAR, and summary basis. 

(4)  Custom Graphing and Reporting—Provides users with a customized suite of graphs and reports based on Performance/Power Navigator’s myriad options and customization capabilities. 

“Our new SOS offerings are designed and priced to be accessible, meaningful, and affordable for all users—regardless of their skill level or budget," says Watson. "For instance, Problem Determination is priced at only $450 for a single CPU serial number. We have developed bulletproof tools and methodologies over a span of a dozen years that can show the layman complex technical matters in a clear, graphical format. Performance/Power Navigator was deployed by MPG and our partners in over 2,500 engagements during 2009, so there’s not a lot we haven’t seen.” 

Users can order MPG’s new services online via the Second Opinion Service menu at www.mpginc.com. MPG’s data collection software is provided free by download to all users. For more information, please contact support@mpginc.com, or call 800-457-6744. International callers may call 303-939-9648. Midrange Performance Group is located at 100 Arapahoe Ave., Suite 14, Boulder, CO, USA 80302.