The new offering packages Tango/04’s 20 years of IBM i expertise and award-winning technology

Includes out-of-the-box multi-partition Service Models for Service Level compliance and Continual Service Improvement

Leading Tango/04 customers such as Nike, BBVA, 3M, Bayer, Zurich Insurance and many more are already enjoying the benefits of Business Service Management (BSM)

Tango/04 Computing Group announces immediate availability of its brand new Operations Knowledge Module for IBM i. The package is a complete monitoring environment comprised of its flagship VISUAL Message Center, IBM i native and agentless monitoring agents, a collection of best practices based on more than 20 years expertise, providing modern, agile and business-aligned availability and performance management of IBM I systems and applications. It also includes automatable reports, Web- and tablet-enabled real-time dashboards and a unique Business Service Management (BSM) model.

“It is sad to still see people monitoring their systems the way they did in the nineties,” says Raul Cristian Aguirre, Tango/04 CEO, “focusing on isolated components instead of business services. We have much more mature frameworks for service-oriented management now. In the end, aligning monitoring with the Business means more recognition and credibility for the IBM i team and for the whole IT department. It is a step in the right direction, for many good reasons.”

Tango/04 is a recognized player by leading industry analysts in both Event Correlation and Analysis and BSM. The company, with strong roots in the AS/400-iSeries-IBM i platform since 1991, developed a proven, ITIL-aligned and agile way to quickly prioritize technical incidents and to deploy Continual Service Improvement (CSI), ensuring immediate root-cause detection of business-impacting events and allowing the delivery of improved service quality. These best practices are packaged into this unique IBM i offering, which is extremely quick to deploy and easy to use.

This solution is designed to be deployed in just a few days and can be customized with drag-and-drop easiness to manage Service Levels of packaged or custom applications. It also has the potential to expand into Security and Compliance, full multiplatform monitoring, or even to become a full-fledged enterprise BSM solution with a much more attractive ROI than other legacy solutions.

“Our competition is still playing catch-up with our native IBM i monitoring technology,” adds Aguirre, “but we are leap-frogging them again by leveraging our agile service-oriented expertise and award-winning solutions. And the good thing is that the more our customers align with the business, the more we see them recognized, congratulated and promoted. This is powerful stuff, and it really works.”

More information is available at www.tango04.com/products/iseries-products/knowledgemodule