TechTips


Partner TechTip: The Many Ways Robot Supports SNMP PDF Print E-mail
Tips & Techniques - System Administration
Written by Chuck Losinski   
Friday, 11 April 2014 00:00

Is your SNMP enterprise management solution busting your budget? Do you even have a trap-monitoring product in place? Learn how Robot products can double as an inexpensive solution for SNMP management.

chuck losinskiWritten by Chuck Losinski

SNMP (or simple network management protocol) is the network management and monitoring standard in the IT industry. Many devicessuch as switches, routers, printers, and servershave this protocol built in. SNMP is also used as one of the notification and escalation methodologies available in Robot products. Take as example a disk failure message or application message waiting and intercepted by Robot, or issues regarding a Robot-submitted job that ended abnormally. Typically, these events (SNMP traps) are directed to a central SNMP manager, which may be a central, corporate-wide, problem-ticketing system or management console. They can also be directed to Robot if you do not have a trap-monitoring product already in place (see Robot/TRAPPER below).

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Last Updated on Friday, 11 April 2014 00:00
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RPG Academy: How to Create and Use Procedures PDF Print E-mail
Tips & Techniques - RPG
Written by Rafael Victoria-Pereira   
Friday, 04 April 2014 00:00

Leverage your OPM RPG knowledge with this simple and practical example of using procedures.

rafael victoria preiraWritten by Rafael Victória-Pereira

I've been getting great feedback from the readers since the first TechTip of this series. I got lots of questions, suggestions, and even some constructive criticism. One of the main "complaints" was that the OPM scenario that was presented in the first TechTip (see Figure 1 below) was too old-fashioned and simplistic.

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Last Updated on Wednesday, 02 April 2014 11:44
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TechTip: Compound Dynamic SQL Statements PDF Print E-mail
Tips & Techniques - SQL
Written by David Shirey   
Friday, 04 April 2014 00:00

Dynamic? What's that all about?

david shireyWritten by David Shirey

A lot of new things came out in the IBM i Technology Refresh for 7.1 that was released this past fall. And some of those enhancements have been for DB2, the DDL-based database that's part of the i operating system. The only one of those enhancements that we're going to look at today is the one for Compound Dynamic SQL statements, which were added as part of PTF Group SF99701, Level 26.

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Last Updated on Tuesday, 01 April 2014 14:35
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TechTip: Even More Nifty New Features in V2R1 DB2 Web Query PDF Print E-mail
Tips & Techniques - Database
Written by Gene Cobb   
Friday, 28 March 2014 00:00

Recent DB2 Web Query group PTF levels 4 through 7 include a host of valuable new enhancements. Learn more about what are sure to be this product's most popular new features.

gene cobbWritten by Gene Cobb

In my last TechTip, I introduced you to several new features that have been delivered in DB2 Web Query version 2.1 group PTFs over the last year and a half. In this TechTip, you'll learn about three more major improvements to the product: REST Web Services, an application extension named WQRAX, and the new map-charting feature.  

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Last Updated on Thursday, 27 March 2014 17:24
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Partner TechTip: Reply Trace Is Like Analyze, "Premium Edition" PDF Print E-mail
Tips & Techniques - System Administration
Written by Kurt Thomas   
Friday, 28 March 2014 00:00

When you make changes to autoreplies in QMessage Monitor, Analyze is the must-use functionality. But what if new autoreplies don't work as intended? Meet Reply Trace, a powerful new feature that illuminates autoreply issues for fast investigations.

kurt thomas.Written by Kurt Thomas

Existing QMessage Monitor (QMM) users will know it is best practice to use the Analyze function after changing or adding autoreplies. Available in the PC module Maintenance by right-clicking an autoreply, the Analyze function checks which autoreplies share the same message ID with the currently selected autoreply. When matches are found, a list is generated that is split into two categories— "Affected" and "Affects"—as shown in figure 1 below.

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Last Updated on Friday, 28 March 2014 00:00
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Partner TechTip: What Makes the Good Morning Report So Good? PDF Print E-mail
Tips & Techniques - System Administration
Written by Chuck Losinski   
Friday, 21 March 2014 00:00

You're out of traffic, you've got your coffee—it's time for some news about your system, delivered hot off the press in your Good Morning report.

ChuckLosinski 116x116Written by Chuck Losinski

There's nothing like waking up to find the latest news delivered right to your doorstep, waiting for you on the printer, or sent to you electronically. For years, our customers have started their days reading the Good Morning report from Robot/SCHEDULE. But this report is more than just a good way to start your day. It's full of advantageous parameters and can be used for your other Robot tools, too!

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Last Updated on Thursday, 20 March 2014 11:28
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TechTip: Manage Processes and Revenue with SugarCRM's Community Edition PDF Print E-mail
Tips & Techniques - System Administration
Written by Martin Schneider   
Friday, 14 March 2014 00:00

Sugar CE is a great tool for developers and end users who understand the value of automation software but lack the resources to jump in whole hog on a large commercial project.

martin schneiderWritten by Martin Schneider

Many small and mid-sized businesses can benefit from customer relationship management (CRM) software. However, every business has unique processes and data points in their key sales, marketing, and support operations that make it difficult or expensive to purchase and deploy proprietary CRM tools.

 

 In addition, many proprietary or SaaS CRM systems lack the ability for internal developers to take the software and make deep customizations or integrationseither as a test of the system or for production usage. Or these systems require significant up-front investment to do so.

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Last Updated on Thursday, 13 March 2014 11:45
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Partner TechTip: Help! I Forgot My IBM i Password (Again!) PDF Print E-mail
Tips & Techniques - Security
Written by Robin Tatam   
Friday, 14 March 2014 00:00

Discover the euphoria of self-service password reset.

robin tatamWritten by Robin Tatam

Since the dawn of the technological age, stories have abounded of users writing passwords on Post-It notes and in logbooks. That's because good passwords are hard to devise and even harder to remember. When we concoct one, we hang on to it. What's worse, we use the same username and password everywhere. Many experts believe passwords represent one of the greatest security vulnerabilities; however, they remain a necessary evil. The reality is that passwords will be around for the foreseeable future. And for every password that exists, there's a user who will forget it.

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Last Updated on Wednesday, 12 March 2014 10:35
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Page 5 of 182

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