TechTips / Sys Admin


Partner TechTip: Reply Trace Is Like Analyze, "Premium Edition" PDF Print E-mail
Tips & Techniques - System Administration
Written by Kurt Thomas   
Friday, 28 March 2014 00:00

When you make changes to autoreplies in QMessage Monitor, Analyze is the must-use functionality. But what if new autoreplies don't work as intended? Meet Reply Trace, a powerful new feature that illuminates autoreply issues for fast investigations.

kurt thomas.Written by Kurt Thomas

Existing QMessage Monitor (QMM) users will know it is best practice to use the Analyze function after changing or adding autoreplies. Available in the PC module Maintenance by right-clicking an autoreply, the Analyze function checks which autoreplies share the same message ID with the currently selected autoreply. When matches are found, a list is generated that is split into two categories— "Affected" and "Affects"—as shown in figure 1 below.

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Last Updated on Friday, 28 March 2014 00:00
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Partner TechTip: What Makes the Good Morning Report So Good? PDF Print E-mail
Tips & Techniques - System Administration
Written by Chuck Losinski   
Friday, 21 March 2014 00:00

You're out of traffic, you've got your coffee—it's time for some news about your system, delivered hot off the press in your Good Morning report.

ChuckLosinski 116x116Written by Chuck Losinski

There's nothing like waking up to find the latest news delivered right to your doorstep, waiting for you on the printer, or sent to you electronically. For years, our customers have started their days reading the Good Morning report from Robot/SCHEDULE. But this report is more than just a good way to start your day. It's full of advantageous parameters and can be used for your other Robot tools, too!

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Last Updated on Thursday, 20 March 2014 11:28
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TechTip: Manage Processes and Revenue with SugarCRM's Community Edition PDF Print E-mail
Tips & Techniques - System Administration
Written by Martin Schneider   
Friday, 14 March 2014 00:00

Sugar CE is a great tool for developers and end users who understand the value of automation software but lack the resources to jump in whole hog on a large commercial project.

martin schneiderWritten by Martin Schneider

Many small and mid-sized businesses can benefit from customer relationship management (CRM) software. However, every business has unique processes and data points in their key sales, marketing, and support operations that make it difficult or expensive to purchase and deploy proprietary CRM tools.

 

 In addition, many proprietary or SaaS CRM systems lack the ability for internal developers to take the software and make deep customizations or integrationseither as a test of the system or for production usage. Or these systems require significant up-front investment to do so.

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Last Updated on Thursday, 13 March 2014 11:45
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TechTip: Dynamic Menu Using Tree Data Structure PDF Print E-mail
Tips & Techniques - System Administration
Written by George Karkavitsas   
Friday, 20 December 2013 00:00

This method for deploying menus uses only three objects to represent as many menus as needed. And menus can be changed by editing the file's records, instead of the code.

george karkavitsasWritten by George Karkavitsas

A menu is a list of options from which the user makes a selection. Each option is a brief description of the job that will be run when the user makes that selection. An option can lead to a program or to another menu of options. In IBM i, a menu consists of one display file, one message file, and one *MENU object [1]. In the IBM i environment, the display file contains the menu image, the message file contains the commands, and the *MENU object contains the name of the display file and the message file. In order to create one menu, we have to create a source file for the specified menu, define prompts for the menu image, define the command source for the menu, and finally save and compile the menu and command sources. If we want to change the menu, we have to reedit the code and recompile objects. This method is inconvenient if there's a large amount of menus, if we need to change options, or even if we want to avoid editing code.

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Last Updated on Thursday, 19 December 2013 16:30
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TechTip: Try LPAR2RRD for Automatic CPU Monitoring PDF Print E-mail
Tips & Techniques - System Administration
Written by Pavel Hampl   
Friday, 22 November 2013 00:00

It's super easy, and even better, it's free!

pavel hamplWritten by Pavel Hampl

Here's the challenge: How do you monitor your IBM Power Systems' CPU usage without using commercial tools, operating system agents, or SNMP?


The answer is the free, open-source LPAR2RRD package. It does exactly that and offers a lot of additional unique features as well.

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Last Updated on Thursday, 21 November 2013 10:53
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Partner TechTip: Out of the Frying Pan, into the Archive Files PDF Print E-mail
Tips & Techniques - System Administration
Written by Kurt Thomas   
Friday, 22 November 2013 00:00

Don't swap an archiving issue for a storage issue. QMessage Monitor notifies you if files grow too large—and can take action before storage becomes a problem.

kurt thomas.Written by Kurt Thomas

A proactive approach to system monitoring offers many benefits, but there still are tasks that, despite your best efforts in making proactive choices, ultimately swap one problem for another. A good example is message archiving. Archiving messages from the message log in QMessage Monitor (QMM) using the MMARCLOG command is a great way to maintain your message history, allowing you to export parts of the log into separate files. However, if ignored, the number of these files on IBM i can grow substantially, possibly causing an issue with the space they use.

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Last Updated on Friday, 22 November 2013 07:45
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Partner TechTip: Automate Your Saves PDF Print E-mail
Tips & Techniques - System Administration
Written by Tom Huntington   
Friday, 08 November 2013 00:00

Mild-mannered operators by day, caped tape-handlers by night. Shine a light on your backup processes. Save the day with automated backup and recovery, plus audit-friendly media management.

tom huntingtonWritten by Tom Huntington

While at a finance industry software conference in Orlando this fall, I had an interesting conversation with a customer from a regional bank. He wanted to automate his night processing but was concerned about backups, specifically what to do with the tapes after backups. His operator today unloads the tapes for him and gets them off-site during the night.

 

Auditors had not been particularly excited about this process, and he admitted that they'd had problems in the past where the person responsible had lost a tape somewhere between the computer and the off-site box.

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Last Updated on Thursday, 07 November 2013 10:42
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Partner TechTip: Scale and Quantity: Defining QSystem Monitor's New QTEMP Monitors PDF Print E-mail
Tips & Techniques - System Administration
Written by Heather Beck   
Friday, 25 October 2013 00:00

New QTEMP monitoring provides immediate insights for library size and number of objects in those libraries.

heather beckWritten by Heather Beck

With QSystem Monitor version 13, two new options have been added to the PC user interface that allow users to monitor the count of objects in QTEMP libraries and the size of QTEMP libraries. These monitors provide immediate identification of hidden disk use and are invaluable in detecting situations in which jobs or applications may impact auxiliary storage by looping and filling up QTEMP libraries.

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Last Updated on Thursday, 24 October 2013 15:57
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