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After creating a workspace in Watson Customer Experience Analytics Mobile Basics Edition, you can then add reports to it.

See how you can find customer sessions in Watson Customer Experience Analytics Mobile Basics Edition, to help you target customers more effectively.

See how you can add a beacon for use with Device Location Awareness in Watson Campaign Automation, that will enhance your mobile app message program.

Will Duong from Bank of Montreal discusses the value that Real Time Personalization brings to enriching the customer experience.

Learn more: https://www.ibm.com/think/marketing/

Wednesday, 23 November 2016 20:10

Image renditions – Watson Content Hub

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Demonstration of image rendition capability in Watson Content Hub

Learn more: http://www.ibm.com/support/knowledgecenter/SS3UMF/dch/help/image_profiles_visual_admin.html

In this video you will see how to refine an audience that was created from customer engagement insights provided by Watson Marketing Insights. (Video 2 of 2. First video is called "IBM Watson Marketing Insights - Creating audiences from engagement insights.)

In this video you will see how to create an audience from customer engagement insights provided by Watson Marketing Insights. (Video 1 of 2. Second video is called "IBM Watson Marketing Insights - Refining Insights.)

IBM Watson Customer Engagement helps marketing, commerce and supply chain professionals unify their business around the customer. With Watson’s unique cognitive capabilities delivering insights from all data, companies have a 360 degree view of their business to respond to opportunities and competitive pressures as they deliver personalized and proactive customer experiences at scale. Learn more at www.ibm.com/watson/customer-engagement

Discover the possibilities of redefining customer engagement in the cognitive era. With new insights -- patterns become possibilities, trends become opportunities, and predictions lead to profits. Learn how IBM Watson Customer Engagement transforms your profession to help you be the new growth leader, to optimize your business and ultimately to drive profits and loyalty with your customers.

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