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With the addition of Watson Speech to Text: Customer Care on IBM Cloud Private, customer care leaders can strengthen their customer engagement process, improve their service quality, and respond and analyze calls with an efficient use of resources.

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Columbia University and IBM today announced a new Center devoted to research, education, and innovation in blockchain technology and data transparency. To advance compelling new ways to apply blockchain and help address growing demands around data transparency, the Center will also include an innovation accelerator to incubate business ideas from entrepreneurial students, faculty and members of the startup community.

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NetDragon Websoft Holdings Limited , a global leader in building internet communities, is excited to announce its subsidiary Edmodo's new partnership with IBM Watson Education to create individualized tools for educators to address each student's needs.

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IBM and Italian bank, Banca Carige, have officially launched Dock, a $500M U.S. joint venture, to bring innovative technologies including AI, big data, analytics and cognitive tools to improve the competitiveness of Carige's more than 500 branches and over 1 million clients.

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Cloud Native Consultancy Says App Can Quadruple Contract Analytics Productivity

Time is the single most important asset any business has – and how an organization spends its time ultimately dictates its productivity and success. In business, there are some tasks that are particularly time intensive – and, as a result, particularly costly. One notable example is legal time and costs. Imagine a national retail chain, for example.  Lawyers and paralegals spend countless hours poring over the chain's procurement contracts to analyze risk, renewal dates and renegotiation terms – valuable time technology experts say can be largely recaptured with the proper implementation of artificial intelligence (AI). By tapping into the power of sophisticated services like IBM Watson Discovery Services for Element Classification, Coda Global (www.coda.global), a cloud-native consultancy and application developer, has created an AI-based Contract Review Automation solution that can be customized for each client to compare and contrast contractual language, discerning what should and should not be included in a contract, flagging only specific wording in contracts that needs human review. Today, the solution is best suited to procurement environments (i.e., retail, government or real estate), but the organization sees a growing number of use cases on the horizon.

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