Analytics & Cognitive News

IBM today announced the launch of new AI and automation capabilities in IBM Watson Assistant designed to make it easier for businesses to create enhanced customer service experiences across any channel – phone, web, SMS and any messaging platform. This includes a new collaboration with IntelePeer, a leading Communications Platform-as-a-Service provider, to set up and test a voice agent, and a new agent app designed to enable a seamless hand-off to a live agent while maintaining the conversation's context.

At the annual Hot Chips conference, IBM today unveiled details of the upcoming new IBM Telum Processor, designed to bring deep learning inference to enterprise workloads to help address fraud in real-time. Telum is IBM's first processor that contains on-chip acceleration for AI inferencing while a transaction is taking place. Three years in development, the breakthrough of this new on-chip hardware acceleration is designed to help customers achieve business insights at scale across banking, finance, trading, insurance applications and customer interactions. A Telum-based system is planned for the first half of 2022.

- Adoption poised to accelerate as nearly half of global IT professionals cite advances in AI that make it more accessible

- Changing business needs due to COVID-19 driving adoption

New market research commissioned by IBM found that almost one-third of IT professionals surveyed globally say their business is now using artificial intelligence (AI), with 43 percent reporting that their company has accelerated their rollout of AI as a result of the COVID-19 pandemic. While recent advances in the technology are making AI more accessible than ever, the annual survey also found that a lack of AI skills and increasing data complexity are cited as top challenges.

Updates to IBM Watson Studio, IBM OpenPages with Watson and IBM Planning Analytics with Watson designed to help address key barriers to trust in data and AI models

Leading global brands including Lufthansa are using IBM Watson to infuse trust into their workflows

IBM today announced new capabilities for IBM Watson designed to help businesses build trustworthy AI. These capabilities further expand Watson tools designed to help businesses govern and explain AI-led decisions, increase insight accuracy, mitigate risks and meet their privacy and compliance requirements.

An ecosystem to tokenize patents can allow intellectual property to be treated as business assets, making patents easier to license, sell and commercialize

IPwe today announced plans to begin representing patents as non-fungible tokens (NFTs) or digital assets by working with IBM to create the infrastructure for representing patents as NFTs and storing the records on a blockchain network. The tokenization of intellectual property (IP) will help position patents to be more easily sold, traded, commercialized or otherwise monetized and bring new liquidity to this asset class for investors and innovators.

IBM Hybrid Cloud, High Performance Computing, Artificial Intelligence, and Quantum Computing technologies to serve as foundation for newly launched Cleveland Clinic Global Center for Pathogen Research & Human Health

IBM plans to install its first private-sector, on premises quantum computing system in the U.S. at Cleveland Clinic. Cleveland Clinic also plans to receive first, next-generation IBM 1,000+ qubit quantum system in the coming years

Cleveland Clinic and IBM have announced a planned 10-year partnership to establish the Discovery Accelerator, a joint Cleveland Clinic - IBM center with the mission of fundamentally advancing the pace of discovery in healthcare and life sciences through the use of high performance computing on the hybrid cloud, artificial intelligence (AI) and quantum computing technologies. 

IBM's annual Women Leaders in AI program honors 40 professionals from 18 countries using AI to drive innovation

As part of its annual Women Leaders in AI program, today IBM recognized 40 innovative female business leaders from 18 countries who are using IBM Watson to help drive transformation, growth and innovation across a wide variety of industries. This year honorees include women leaders from The Clorox Company, City of Austin, The Depository Trust and Clearing Corporation, EY, Ford Motor Company, ServiceNow and many more.

Initial focus on technologies aiming to bolster trust and help reduce community spread

Today, Moderna and IBM announced their intentions to explore technologies, including artificial intelligence, blockchain and hybrid cloud, that could help support smarter COVID-19 vaccine management. Central to the effort will be a pilot of open, standardized, technology-enabled vaccine distribution approaches aimed to improve supply chain visibility and foster near real-time tracking of vaccine administration.