With the addition of Watson Speech to Text: Customer Care on IBM Cloud Private, customer care leaders can strengthen their customer engagement process, improve their service quality, and respond and analyze calls with an efficient use of resources.
Analytics & Cognitive News
Columbia University and IBM today announced a new Center devoted to research, education, and innovation in blockchain technology and data transparency. To advance compelling new ways to apply blockchain and help address growing demands around data transparency, the Center will also include an innovation accelerator to incubate business ideas from entrepreneurial students, faculty and members of the startup community.
Telit's deviceWISE IoT platform is now interoperable with the IBM Watson IoT platform
New reseller agreement enables manufacturers and other industrial businesses to leverage the combined power of the world's best-in-class solutions for IoT and AI
NetDragon Websoft Holdings Limited , a global leader in building internet communities, is excited to announce its subsidiary Edmodo's new partnership with IBM Watson Education to create individualized tools for educators to address each student's needs.
IBM and Italian bank, Banca Carige, have officially launched Dock, a $500M U.S. joint venture, to bring innovative technologies including AI, big data, analytics and cognitive tools to improve the competitiveness of Carige's more than 500 branches and over 1 million clients.
Cloud Native Consultancy Says App Can Quadruple Contract Analytics Productivity
Time is the single most important asset any business has – and how an organization spends its time ultimately dictates its productivity and success. In business, there are some tasks that are particularly time intensive – and, as a result, particularly costly. One notable example is legal time and costs. Imagine a national retail chain, for example. Lawyers and paralegals spend countless hours poring over the chain's procurement contracts to analyze risk, renewal dates and renegotiation terms – valuable time technology experts say can be largely recaptured with the proper implementation of artificial intelligence (AI). By tapping into the power of sophisticated services like IBM Watson Discovery Services for Element Classification, Coda Global (www.coda.global), a cloud-native consultancy and application developer, has created an AI-based Contract Review Automation solution that can be customized for each client to compare and contrast contractual language, discerning what should and should not be included in a contract, flagging only specific wording in contracts that needs human review. Today, the solution is best suited to procurement environments (i.e., retail, government or real estate), but the organization sees a growing number of use cases on the horizon.
Marsh, a global leader in insurance broking and innovative risk management solutions, in collaboration with IBM, ACORD, and ISN, announced today
By using blockchain technology, Marsh is fundamentally transforming the certificate of insurance process from complicated and manual to streamlined and transparent, allowing clients to speed up necessary business functions such as hiring contractors and transferring risk while increasing coverage certainty.
Holt Logistics Corporation announced today that it has become the first independent port operator in the northeastern United States to conduct a pilot based on a blockchain-based global trade digitization solution developed by Maersk and IBM. The solution is designed to provide transparency and promote the sharing of information within the global trade ecosystem, which in turn can reduce costs, improve productivity and speed the delivery of goods shipped around the world.