IT departments need to be used as masters of applying technology to business rules rather than simply technology experts who happen to work for the business.
Written by Steve Pitcher
For many companies, IT has historically been an extension of the finance department because that’s where the majority of systems began. Paper processes for finance gave way to digital processes. Soon afterward, other paper processes became digitized for order management, inventory management, shipping/receiving, and so on…down to the shop floor. The last decade has been about extending businesses with the functionality that mobile devices have offered the world.
IT is always in a consistent state of change.