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IBM and Nortel Team Up on System i SMB Communications Solution

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Nortel and IBM have unveiled plans to deliver a simple and cost-effective solution for businesses that makes the move to IP telephony and unified communications as easy as a software upgrade, the companies said. As part of IBM's unified communications and collaboration (UC2) strategy, this new solution will combine leading software and hardware from IBM with advanced IP telephony and multimedia capabilities from Nortel.

The Nortel-IBM System i Unified Communications solution, targeting small to medium businesses (SMBs) and branch offices, will integrate IBM's System i platform and the Lotus Sametime unified communications and collaboration platform with Nortel's suite of VOIP and multimedia technologies into a complete unified communications solution that runs on a single system.

The Nortel-IBM solution will allow for the consolidation of VOIP, multimedia collaboration and other core business applications onto a single, robust and highly scalable System i platform that will be complemented by a portfolio of SIP clients and allow for connectivity to Nortel's purpose-built data portfolio for SMBs.

The integration with Lotus Sametime will deliver advanced telephony plug-ins to Lotus Sametime's existing unified communication and collaboration tools, which include capabilities such as instant messaging (IM), Web conferencing, mobile device support and voice and video chat. The Nortel-IBM System i Unified Communications solution will provide users the flexibility to select the method of collaboration best suited for the task at hand along with the integration and reliability of the System i platform. For example, Lotus Sametime users will be able to review their contact list to determine who is on their Nortel phone, and also click-to-call or click-to-conference to immediately connect with contacts via their Nortel telephony system on System i.

"Combined with Nortel's unified communications technology, the simplicity of System i allows small and medium-sized clients to take advantage of IP telephony in an accessible form that also delivers rich functionality," said Mark Shearer, general manager, IBM System i. "The Nortel-IBM System i Unified Communications solution will be designed to run the business processing and real-time collaboration needs of a small or medium-sized business simultaneously with IP telephony on a single system, so IT employees can focus on the business, not managing technology."

The solution will be sold through approved Nortel resellers and IBM solution providers who will be provided with training and tools for selling and supporting the product. The solution complements Nortel's existing SMB portfolio of voice and data offerings such as the Business Communications Manager (BCM), Business Ethernet Switch (BES), Business Secure Router (BSR) and Business Access Point (BAP).

"This offering provides Nortel channel partners with a remarkable opportunity to grow with a unified communications solution from two worldwide leaders, and represents our commitment to open platforms and applications with industry-leading partners," said Lori McLean, Nortel general manager, Nortel-IBM Alliance. "This integrated solution makes the move to IP telephony along with unified communications as easy as a software upgrade on IBM System i."

According to InfoTech's 2007 InfoTrack for SMB IP Telephony Market Analysis and Forecast, the combined revenue for SMB converged applications is expected to grow from $526M in 2006 to $1.83B in 2011. The report also confirms that SMBs strongly believe that unified communications applications represent the greatest potential business value and the highest IT spending among the various categories of SMB converged applications. Nortel and IBM understand this trend. Their collaboration on the easy-to-manage, easy-to-secure and highly reliable System i platform will enable SMB customers to realize the benefits of unified communication.

In addition to IP-PBX call features such as call routing, voice mail and unified messaging, the solution is expected to integrate with select e-mail clients. The Nortel-IBM System i Unified Communications solution is expected to be initially available in the fourth quarter of 2007.

About IBM

For more information about IBM, visit ibm.com. For more about System i, visit www.ibm.com/systemi.

About Nortel

Nortel is a recognized leader in delivering communications capabilities that enhance the human experience, ignite and power global commerce, and secure and protect the world's most critical information. Our next-generation technologies, for both service providers and enterprises, span access and core networks, support multimedia and business-critical applications, and help eliminate today's barriers to efficiency, speed and performance by simplifying networks and connecting people with information. Nortel does business in more than 150 countries. For more information, visit Nortel on the Web at www.nortel.com. For the latest Nortel news, visit www.nortel.com/news.

IBM is a leading global hybrid cloud and AI, and business services provider, helping clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM's hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently, and securely. IBM's breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM's legendary commitment to trust, transparency, responsibility, inclusivity, and service.

For more information, visit: www.ibm.com.

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