Sidebar

Falling Dominos: Planning a Recovery Strategy

High Availability / Disaster Recovery
Typography
  • Smaller Small Medium Big Bigger
  • Default Helvetica Segoe Georgia Times

After working on disaster recovery plans for a number of years and performing system administration at the same time, I have a different perspective on the term recovery. When you think of recovery, you typically think of the big disasters in the categories of natural disasters (tornados, hurricanes, floods) and man-made disasters (bombs, toxic spills, fire, civil disturbances).

Although you certainly must plan for the big disasters, never underestimate the power of human or computer error. It is extremely difficult to plan for, challenging to recover from, and is likely to occur more frequently. For example, a user may delete a critical e-mail or a group of e-mails and then want them back. Or an employee may resign and decide to take databases off of the system or to remove a critical name and address book. Or an operator may accidentally delete a database while perusing a directory. My favorite is when the server lets you know that its “gone to sleep” in the middle of the day by freezing and sending you a calling card, via fatal errors in the Domino console. These are not big disasters to most, but will nonetheless require a recovery.

Working with Application Failures

Since the opportunity for application failures is ever-present, I’ll discuss them first. Two examples of application (server) failures are the freeze, where the application continues in the Domino subsystem but does not respond to requests, and the fatal crash, where not only does the server not respond, but it also ends all jobs and tasks that were running in the Domino subsystem at the time. During a freeze, the Notes client on the PC desktop will present a message that there is no response from the server. If you look at the Domino subsystem, using Work with Active Jobs (WRKACTJOB) command, there is little to no CPU time being used by the Domino server job or tasks.

Overall, the CPU looks good, and there is plenty of memory available. Logging to the Domino console stops for all but maybe a few sporadic messages, and after 5 to 10 minutes still nothing is running. You are now faced with having to decide whether or not to officially end the server—now comes the fun. You should always use a controlled end first:



(ENDDOMSVR SERVER(domino_server_name) OPTION(*CNTRLD))

If the controlled end doesn’t faze the server, the only course of action may be an immediate end:

(ENDDOMSVR SERVER(domino_server_name) OPTION(*IMMED))

An immediate end should be used only as a last resort, because ending the server in this manner can cause corruption.

Now, on to another challenge: the fatal crash caused by an unknown application problem that causes the Domino server to fail. During a fatal crash, everything is wonderful one minute, and the phones are ringing the next. The Domino server is not responding. Your first instinct is to look at the Domino console, and there it is, the scarlet letter of the Domino world: “fault recovery in progress” messages. The Domino subsystem may be running, but all jobs and tasks in the subsystem are gone.

These two different types of failures are not only annoying, they are going to require that you put effort into clean-up and preventative measures. You will also likely gain an opportunity to spend time with Lotus support to determine the cause of the failure, and determine if there is a recommended course of action to follow to keep it from reoccurring.

Looking for Clues

When the server comes down hard, meaning that it fails and lists failure messages in the console, it will likely create a file in the /notes/data directory that ends with the extension
.nsd. Depending on the severity of the crash, this file will contain job information about the component that caused the failure—similar information to what is found using the Work with Jobs (WRKJOB) command. The file can be found by using the WRKLNK /notes/data/*.nsd command; you then look for the file with a name that is as close to the date and time of the crash as possible. To view this file, use the Edit File (EDTF) command (as I discussed in my last article, “Falling Dominos: Planning a Backup Strategy,” MC, April 2001) when reviewing the notes.ini file. In this case, the command string will be EDTF ‘/notes/data/ xxxxxxx.nsd’, where xxxxxxx represents the name of the .nsd file. Some of the information may be cryptic, but the file may give you enough information to do some research on your own or to pass along to Lotus support.

If you frequently experience fatal errors with the server, you can be proactive in finding and reporting .nsd files by using a monitor program to look for *.nsd files and subsequently notify your administrator or operator of a potential error condition. Using the sample CL program in Figure 1 (page 47), the FTP input file in Figure 2, and the job description in Figure 3, you can setup a monitor program to capture and send a notification whenever an .nsd file is found. This monitor program is especially helpful when used with a paging software application, because it allows notification of a server problem after-hours and on weekends, when support staff is normally not available.

Precautionary Measures Following a Crash

When a failure occurs and the Domino server ends abnormally, it is time to be proactive. There are specific files open at the time of the crash that have a greater potential for becoming corrupt due to their high use rate. As a general rule, after a hard crash, you should rename these files before starting the server and let them rebuild as the server comes back up. Early on, I learned (the hard way) that restarting a server with corrupt files would eventually result in the server hitting that corrupt object again—causing subsequent server failures. The two files I had the most difficulty with were mail.box and log.nsf, so, as a general rule, these files are always renamed before restarting the server after the crash.



Once the server is started successfully, the old mail.box file is then checked for any undelivered mail, and that mail is cut out of the old mail.box file and pasted into the new one.

Be prepared for the restart time on the server to be lengthy following a failure, depending on the size of the database files in the /notes/data directories. Once the option is taken to restart the server, do not cancel it. Let it run until the server is active or fails again. Since it has just failed, the Domino server will be consumed with consistency checks and other assorted tasks in addition to the normal startup process. Canceling the server as it is trying to start only compounds the failure, and you will still have a lengthy startup time during the next start.

Just because you are able to restart the server and have users continue working does not necessarily mean that you are done. As a next step, consider running Fixup and Updall to find and repair potentially corrupted databases and update indexes. Fixup locates and fixes corrupt databases; Updall updates all changed views and full-text indexes for all databases. These functions can be run with the server up from the Domino console, or they can be run with the server down, provided that the appropriate environment variables are set. If you are going to run them with the server up, run them while the server is up and experiencing only a light load. While this is time-consuming on larger systems, it is well worth doing to prevent further crashes due to corrupted database files. As the Fixup and Updall processes are an entire topic on their own, I suggest that before implementing this as a process in your environment, you conduct a bit of research on the Lotus Web site (www.support.lotus. com/lshome.nsf). Once on the Lotus Web site, select Self-Service, Lotus Knowledge Base (under Problem Resolution), and Notes/Domino Knowledge Base. From there, you will have the option of performing a search on either Fixup or Updall, and you can gain valuable insight into these two functions.

Now, envision a more challenging scenario: A user’s mail file (mailbox) has become corrupt. Or someone has accidentally deleted a database or mail files and you must recover them. Whenever I receive a request to restore individual application files or mail files, I prefer to have the administrator restore the files to an alternate directory, such as /notes/mailrst, then move or copy them from that location to an appropriate directory in /notes/data. This way, if you type in a wrong but valid name, you do not accidentally overwrite a good file. If you are restoring to find a specific piece of mail, again, rather than potentially overwriting the entire file, you should restore the mail file to an alternate directory, then open the file from that directory and look for the piece of mail. Remember not to leave mail files in the alternate directory to work with long-term.

Examples for Recovering Files

The examples in this article assume that the Domino directory is /notes/data. IBM recommends that files be restored while the Domino server is down and users are logged out of the files; however, in the following example, the user would need to be logged out of his mail file, but the Domino server could remain online:

1. Have the owner of the mail file log out of Notes.

2. Sign on as a user with *JOBCTL and *SAVSYS special authorities.

3. Use the RST command to restore the file from tape. Change the tape device name to your own, as in the following example:

RST DEV(‘qsys.lib/tap03.devd’) OBJ((‘/notes/data/mail/jwright.nsf’ *INCLUDE
‘notes/mailrst/jwright.nsf’))

4. With the file restored, rename or delete the user’s mail file in the /notes/data/mail directory.



5. Copy or move the restored mail file into the /notes/data/mail directory.

6. Verify that the owner of the mail file is QNOTES.

This RST command example restores a specific mail file to a temporary working directory, and it can be modified to allow the restoration of multiple files simultaneously. A multiple restore would look similar to this:

RST DEV(‘qsys.lib/tap03.devd’) OBJ((‘/notes/data/mail/jwright.nsf’ *INCLUDE
‘/notes/mailrst/jwright.nsf’) (‘/notes/data/mail/hfriedman.nsf’ *INCLUDE
‘/notes/mailrst/hfriedman.nsf’))

After the file, or files, are restored, moved, or copied, always verify the authority on the file. Domino is very particular in that the QNOTES profile must own all of the files in the /notes/data directory. If QNOTES does not own everything in the /notes directory, it can cause significant problems with the Domino server.

Individual databases are restored using the same command as used in the previous example by specifying the name of the directory and files to be restored. The previous example was specific mail files, for which you can ask the user to be out long enough to move the mail file into /notes/data/mail. However, for other databases, this is not the case, since you cannot restore a database that is in use; have users log out of the database and shut down the server before the restore. A sample server restore procedure is as follows:

1. Have users log out of Notes.

2. Sign on with a profile that has *JOBCTL and *SAVSYS authority.

3. Stop the Domino server by using the ENDDOMSVR command.

4. Use the RST command to restore the file from tape. You can substitute the tape drive for a save file if necessary. Change the tape device name to your own as follows:

RST DEV(‘qsys.lib/tap03.devd’) OBJ((‘/notes/data/sample/*.nsf’))

5. Verify that the owner of the restored file is QNOTES.

6. Restart the Domino server.

The examples I’ve presented so far for restoring mail and database files assume that you have a complete save available and do not require the restoration of incremental backups, so now take a look at an incremental recovery. Assume that on Wednesday the entire /notes/data directory must be restored and your backup strategy is such that you perform full saves of the directory on Sunday nights and incremental backups on all other nights. The following steps might be used to recover to Tuesday night’s backup:

1. Have users log out of Notes.

2. Sign on with a profile that has *JOBCTL and *SAVSYS authority.

3. Stop the Domino server by using the ENDDOMSVR command.

4. Locate Sunday, Monday, and Tuesday nights’ backup tapes, then load Sunday night’s tape.



5. Use the RST command to restore the /notes/data directory from tape. Change the tape device name to your own as follows:

RST DEV(‘qsys.lib/tap03.devd’) OBJ((‘/notes/data/*’))

6. Once /notes/data is restored, mount Monday night’s changed object save and reissue the command in Step 5. Repeat this step again for Tuesday night’s tape.

7. Verify that the owner of the restored file is QNOTES.

8. Restart the Domino server.

Much information has been covered here; however, I would be remiss if I did not cover directory synchronization after mentioning it in my April article. If you are using directory synchronization, there are special considerations for recovery. Both the AS/400 System Distribution Directory and the Domino Public Name and Address book should be recovered at the same time. The process for recovering the AS/400 System Distribution Directory and the Domino Name and Address book could be as follows:

1. Stop directory synchronization by using the call qnotesint/qnndiend.

2. Restore the system distribution files as follows:

Rstobj obj(qaok*) savlib(qusrsys) objtype(*file) dev(tap01)

3. To restore a name and address book file to the Domino directory, use the following command:

RST DEV(‘qsys.lib/tap03.devd’) OBJ((‘/notes/data/names.nsf’))

4. Verify that QNOTES is the owner of /notes/data/names.nsf.

5. Start directory synchronization by using the call qnotesint/qnndistj.

Final Suggestions

I have touched on only a few possibilities and scenarios for rebuilding Domino. I hope that you will not have the occasion to use this information often or be required to take it any further. I leave you with a few final administrative suggestions:

1. Always keep a paper copy of your notes.ini file contents.

2. Always keep a paper copy of your Configure Domino Server (CFGDOMSVR) setup in the event that you have to completely remove and rebuild your Domino server.

3. Make sure that you have access to all of the server ID files and that you know the passwords. This can be critical during a full removal or rebuild of the server.

4. Verify your backups to ensure that you are backing up the correct files.

5. Be extremely careful with your security for the Domino server. The QNOTES profile is intended to be the owner of the Domino environment; if it is not, it causes significant problems within the Domino application.



6. Avoid mapping PC drives to the /notes directory or maintaining drive maps to /notes for long periods of time. If you lock a directory or file and the server needs it, problems can occur with the server.

7. I have had it recommended to me by several Lotus support representatives that file moves and renames in the /notes directory are best handled via the OS/400 commands MOV and REN. There are situations where moving or renaming files in OS/400 IFS via Windows causes problems with the file being worked on.

For significant Domino recoveries, work with a Lotus or IBM representative. It will save you time and frustration.

REFERENCES AND RELATED MATERIALS

• “Falling Dominos: Planning a Backup Strategy,” Julie Wright, MC, April 2001
• Lotus Domino on iSeries home page: www.as400.ibm.com/domino
• Lotus Support home page: www.support.lotus.com/lshome.nsf

NSDMON: PGM

DCLF FILE(DOMADM/LSOUTPUT)

START: CLRPFM FILE(DOMADM/QCLSRC) MBR(NSDOUT)

CHGCURLIB CURLIB(DOMADM)

OVRDBF FILE(INPUT) TOFILE(DOMADM/QCLSRC) MBR(NSDLST)

OVRDBF FILE(OUTPUT) TOFILE(DOMADM/QCLSRC) MBR(NSDOUT)

FTP RMTSYS('AS400SYS')

LOOP: RCVF

MONMSG MSGID(CPF0864) EXEC(GOTO CMDLBL(DLY))

SNDPGMMSG MSG('NSD file ' *CAT &LSOUTPUT *TCAT ' has +

been detected in /notes/data. There may +

be a Domino problem. Contact Domino or +

AS400 Admin... ') TOUSR(*SYSOPR)

SNDJRNE JRN(QAUDJRN) TYPE('D1') ENTDTA(&LSOUTPUT) /* +

If using security auditing entry.*/

MONMSG MSGID(CPF0000)

CHGCURDIR DIR('/notes/data/')

MONMSG MSGID(CPF0000)

MOV OBJ(&LSOUTPUT) TODIR('/notes/nsdhold') /* +

You must create nsdhold directory */

MONMSG MSGID(CPF0000) EXEC(DO) /* Looking for +

duplicate files */

/* If program grabs NSD file before Domino complete, +

Domino will create 2nd with same name. */

MOV OBJ(&LSOUTPUT) TODIR('/NOTES')

MONMSG MSGID(CPF0000) EXEC(SNDPGMMSG MSG('There are +

multiple NSD* files in /notes/data with +

the same name. Please review and move +

them to /notes/nsdhold with new names. +

CHGCURDIR(''/notes/nsdhold'' then WRKLNK +

''/notes/data/nsd*'' and use option 2.') +

TOUSR(*SYSOPR))

ENDDO

/* If NSD found, delay program while attempting restart +

if Domino Server not set up for auto restart */

NSD: CPYF FROMFILE(DOMADM/LSOUTPUT) +

TOFILE(DOMADM/LSOUTPUT1) MBROPT(*REPLACE) +

FMTOPT(*NOCHK)

MONMSG MSGID(CPF0000)

DLYJOB DLY(120)

STRDOMSVR SERVER(DOMINO01) /* Can be added to +

automatically attempt restart if server is not set up +

for restart */

DLYJOB DLY(60)

GOTO CMDLBL(LOOP)

DLY: CLRPFM FILE(DOMADM/LSOUTPUT) /* FTP output log */

DLYJOB DLY(60)

TFRCTL PGM(DOMADM/NSDMON)

GOTO CMDLBL(START)

ENDPGM: ENDPGM

Figure 1: Create a monitor for .nsd files in the Domino directory to notify the system administrator of failures with the Domino server.



5769PW1 V4R4M0 990521 SEU SOURCE LISTING 02/22/01 15:51:52 PAGE 1

SOURCE FILE . . . . . . . DOMADM/QCLSRC

MEMBER . . . . . . . . . NSDLST

SEQNBR*...+... 1 ...+... 2 ...+... 3 ...+... 4 ...+... 5 ...+... 6 ...+... 7 ...+... 8 ...+... 9 ...+...
0

1 notesadm password 07/12/99

2 cd /notes/data 07/12/99

3 lcd domadm 07/12/99

5 ls /notes/data/*.nsd (disk 09/13/99

6 ls /notes/data/*.nsd 09/13/99

7 quit 07/12/99

* * * * E N D O F S O U R C E * * * *

Figure 2: This is a sample input listing for displaying .nsd files to an output file using FTP.

Job Description Information Page 1

5769SS1 V4R4M0 990521 AS400SYS
02/22/01 15:50:10

Job description: NSDMON Library: DOMADM

User profile . . . . . . . . . . . . . . . . . . : NOTESADMID

CL syntax check . . . . . . . . . . . . . . . . : *NOCHK

Hold on job queue . . . . . . . . . . . . . . . : *NO

End severity . . . . . . . . . . . . . . . . . . : 30

Job date . . . . . . . . . . . . . . . . . . . . : *SYSVAL

Job switches . . . . . . . . . . . . . . . . . . : 00000000

Inquiry message reply . . . . . . . . . . . . . : *RQD

Job priority (on job queue) . . . . . . . . . . : 5

Job queue . . . . . . . . . . . . . . . . . . . : DOMINO01

Library . . . . . . . . . . . . . . . . . . . : QUSRNOTES

Output priority (on output queue) . . . . . . . : 5

Printer device . . . . . . . . . . . . . . . . . : *USRPRF

Output queue . . . . . . . . . . . . . . . . . . : *USRPRF

Library . . . . . . . . . . . . . . . . . . . :

Message logging:

Level . . . . . . . . . . . . . . . . . . . . : 4

Severity . . . . . . . . . . . . . . . . . . . : 10

Text . . . . . . . . . . . . . . . . . . . . . : *NOLIST

Log CL program commands . . . . . . . . . . . . : *NO

Accounting code . . . . . . . . . . . . . . . . : *USRPRF

Print text . . . . . . . . . . . . . . . . . . . : *SYSVAL

Routing data . . . . . . . . . . . . . . . . . . : QCMDI

Request data . . . . . . . . . . . . . . . . . . : call domadm/nsdmon

Device recovery action . . . . . . . . . . . . . : *SYSVAL

Time slice end pool . . . . . . . . . . . . . . : *SYSVAL

Job message queue maximum size . . . . . . . . . : 16

Job message queue full action . . . . . . . . . : *PRTWRAP

Allow multiple threads . . . . . . . . . . . . . : *NO

Text . . . . . . . . . . . . . . . . . . . . . . : Sample Job Description for Domino

NSD monitor Auto Start Job Entry

Initial library list:

QNOTES

QGPL

QTEMP

DOMADM

* * * * * E N D O F L I S T I N G * * * * *

Figure 3: To automate the monitoring process, create a job description for an autostart job entry in the Domino subsystem.



BLOG COMMENTS POWERED BY DISQUS

LATEST COMMENTS

RESOURCE CENTER

  • WHITE PAPERS

  • WEBCAST

  • TRIAL SOFTWARE

  • Mobile Computing and the IBM i

    SB ASNA PPL 5450Mobile computing is rapidly maturing into a solid platform for delivering enterprise applications. Many IBM i shops today are realizing that integrating their IBM i with mobile applications is the fast path to improved business workflows, better customer relations, and more responsive business reporting.

    This ASNA whitepaper takes a look at mobile computing for the IBM i. It discusses the different ways mobile applications may be used within the enterprise and how ASNA products solve the challenges mobile presents. It also presents the case that you already have the mobile programming team your projects need: that team is your existing RPG development team!

    Get your copy today!

  • Automate IBM i Operations using Wireless Devices

    DDL SystemsDownload the technical whitepaper on MANAGING YOUR IBM i WIRELESSLY and (optionally) register to download an absolutely FREE software trail. This whitepaper provides an in-depth review of the native IBM i technology and ACO MONITOR's advanced two-way messaging features to remotely manage your IBM i while in or away from the office. Notify on-duty personnel of system events and remotely respond to complex problems (via your Smartphone) before they become critical-24/7. Problem solved!

    Order your copy here.

  • DR Strategy Guide from Maxava: Brand New Edition - now fully updated to include Cloud!

    SB Maxava PPL 5476PRACTICAL TOOLS TO IMPLEMENT DISASTER RECOVERY IN YOUR IBM i ENVIRONMENT

    CLOUD VS. ON-PREMISE?
    - COMPREHENSIVE CHECKLISTS
    - RISK COST CALCULATIONS
    - BUSINESS CASE FRAMEWORK
    - DR SOLUTIONS OVERVIEW
    - RFP BUILDER
    Download your free copy of DR Strategy Guide for IBM i from Maxava today.

     

  • White Paper: Node.js for Enterprise IBM i Modernization

    SB Profound WP 5539

    If your business is thinking about modernizing your legacy IBM i (also known as AS/400 or iSeries) applications, you will want to read this white paper first!

    Download this paper and learn how Node.js can ensure that you:
    - Modernize on-time and budget - no more lengthy, costly, disruptive app rewrites!
    - Retain your IBM i systems of record
    - Find and hire new development talent
    - Integrate new Node.js applications with your existing RPG, Java, .Net, and PHP apps
    - Extend your IBM i capabilties to include Watson API, Cloud, and Internet of Things


    Read Node.js for Enterprise IBM i Modernization Now!

     

  • 2020 IBM i Marketplace Survey Results

    HelpSystems

    This year marks the sixth edition of the popular IBM i Marketplace Survey Results. Each year, HelpSystems sets out to gather data about how businesses use the IBM i platform and the IT initiatives it supports. Year over year, the survey has begun to reveal long-term trends that give insight into the future of this trusted technology.

    More than 500 IBM i users from around the globe participated in this year’s survey, and we’re so happy to share the results with you. We hope you’ll find the information interesting and useful as you evaluate your own IT projects.

  • AIX Security Basics eCourse

    Core Security

    With so many organizations depending on AIX day to day, ensuring proper security and configuration is critical to ensure the safety of your environment. Don’t let common threats put your critical AIX servers at risk. Avoid simple mistakes and start to build a long-term plan with this AIX Security eCourse. Enroll today to get easy to follow instructions on topics like:

    • Removing extraneous files
    • Patching systems efficiently
    • Setting and validating permissions
    • Managing service considerations
    • Getting overall visibility into your networks

     

  • Developer Kit: Making a Business Case for Modernization and Beyond

    Profound Logic Software, Inc.

    Having trouble getting management approval for modernization projects? The problem may be you're not speaking enough "business" to them.

    This Developer Kit provides you study-backed data and a ready-to-use business case template to help get your very next development project approved!

  • What to Do When Your AS/400 Talent Retires

    HelpSystemsIT managers hoping to find new IBM i talent are discovering that the pool of experienced RPG programmers and operators or administrators is small.

    This guide offers strategies and software suggestions to help you plan IT staffing and resources and smooth the transition after your AS/400 talent retires. Read on to learn:

    • Why IBM i skills depletion is a top concern
    • How leading organizations are coping
    • Where automation will make the biggest impact

     

  • IBM i Resources Retiring?

    SB HelpSystems WC GenericLet’s face it: IBM i experts and RPG programmers are retiring from the workforce. Are you prepared to handle their departure?
    Our panel of IBM i experts—Chuck Losinski, Robin Tatam, Richard Schoen, and Tom Huntington—will outline strategies that allow your company to cope with IBM i skills depletion by adopting these strategies that allow you to get the job done without deep expertise on the OS:
    - Automate IBM i processes
    - Use managed services to help fill the gaps
    - Secure the system against data loss and viruses
    The strategies you discover in this webinar will help you ensure that your system of record—your IBM i—continues to deliver a powerful business advantage, even as staff retires.

     

  • Backup and Recovery Considerations for Security Data and Encrypted Backups

    SB PowerTech WC GenericSecurity expert Carol Woodbury is joined by Debbie Saugen. Debbie is an expert on IBM i backup and recovery, disaster recovery, and high availability, helping IBM i shops build and implement effective business continuity plans.
    In today’s business climate, business continuity is more important than ever. But 83 percent of organizations are not totally confident in their backup strategy.
    During this webinar, Carol and Debbie discuss the importance of a good backup plan, how to ensure you’re backing up your security information, and your options for encrypted back-ups.

  • Profound.js: The Agile Approach to Legacy Modernization

    SB Profound WC GenericIn this presentation, Alex Roytman and Liam Allan will unveil a completely new and unique way to modernize your legacy applications. Learn how Agile Modernization:
    - Uses the power of Node.js in place of costly system re-writes and migrations
    - Enables you to modernize legacy systems in an iterative, low-risk manner
    - Makes it easier to hire developers for your modernization efforts
    - Integrates with Profound UI (GUI modernization) for a seamless, end-to-end legacy modernization solution

     

  • Data Breaches: Is IBM i Really at Risk?

    SB PowerTech WC GenericIBM i is known for its security, but this OS could be more vulnerable than you think.
    Although Power Servers often live inside the safety of the perimeter firewall, the risk of suffering a data leak or data corruption remains high.
    Watch noted IBM i security expert Robin Tatam as he discusses common ways that this supposedly “secure” operating system may actually be vulnerable and who the culprits might be.

    Watch the webinar today!

     

  • Easy Mobile Development

    SB Profound WC GenericWatch this on-demand webinar and learn how to rapidly and easily deploy mobile apps to your organization – even when working with legacy RPG code! IBM Champion Scott Klement will demonstrate how to:
    - Develop RPG applications without mobile development experience
    - Deploy secure applications for any mobile device
    - Build one application for all platforms, including Apple and Android
    - Extend the life and reach of your IBM i (aka iSeries, AS400) platform
    You’ll see examples from customers who have used our products and services to deliver the mobile applications of their dreams, faster and easier than they ever thought possible!

     

  • Profound UI: Unlock True Modernization from your IBM i Enterprise

    SB Profound PPL 5491Modern, web-based applications can make your Enterprise more efficient, connected and engaged. This session will demonstrate how the Profound UI framework is the best and most native way to convert your existing RPG applications and develop new modern applications for your business. Additionally, you will learn how you can address modernization across your Enterprise, including databases and legacy source code, with Profound Logic.

  • Node Webinar Series Pt. 1: The World of Node.js on IBM i

    Profound Logic Software, Inc.Have you been wondering about Node.js? Our free Node.js Webinar Series takes you from total beginner to creating a fully-functional IBM i Node.js business application.

    Part 1 will teach you what Node.js is, why it's a great option for IBM i shops, and how to take advantage of the ecosystem surrounding Node.

    In addition to background information, our Director of Product Development Scott Klement will demonstrate applications that take advantage of the Node Package Manager (npm).

  • 5 New and Unique Ways to Use the IBM i Audit Journal

    SB HelpSystems ROBOT GenericYou must be asking yourself: am I doing everything I can to protect my organization’s data? Tune in as our panel of IBM i high availability experts discuss:


    - Why companies don’t test role swaps when they know they should
    - Whether high availability in the cloud makes sense for IBM i users
    - Why some organizations don’t have high availability yet
    - How to get high availability up and running at your organization
    - High availability considerations for today’s security concerns

  • Profound.js 2.0: Extend the Power of Node to your IBM i Applications

    SB Profound WC 5541In this Webinar, we'll demonstrate how Profound.js 2.0 enables you to easily adopt Node.js in your business, and to take advantage of the many benefits of Node, including access to a much larger pool of developers for IBM i and access to countless reusable open source code packages on npm (Node Package Manager).
    You will see how Profound.js 2.0 allows you to:

    • Provide RPG-like capabilities for server-side JavaScript.
    • Easily create web and mobile application interfaces for Node on IBM i.
    • Let existing RPG programs call Node.js modules directly, and vice versa.
    • Automatically generate code for Node.js.
    • Automatically converts existing RPGLE code into clean, simplified Node.js code.

    Download and watch today!

     

  • Make Modern Apps You'll Love with Profound UI & Profound.js

    SB Profound WC 5541Whether you have green screens or a drab GUI, your outdated apps can benefit from modern source code, modern GUIs, and modern tools.
    Profound Logic's Alex Roytman and Liam Allan are here to show you how Free-format RPG and Node.js make it possible to deliver applications your whole business will love:

    • Transform legacy RPG code to modern free-format RPG and Node.js
    • Deliver truly modern application interfaces with Profound UI
    • Extend your RPG applications to include Web Services and NPM packages with Node.js

     

  • Accelerating Programmer Productivity with Sequel

    SB_HelpSystems_WC_Generic

    Most business intelligence tools are just that: tools, a means to an end but not an accelerator. Yours could even be slowing you down. But what if your BI tool didn't just give you a platform for query-writing but also improved programmer productivity?
    Watch the recorded webinar to see how Sequel:

    • Makes creating complex results simple
    • Eliminates barriers to data sources
    • Increases flexibility with data usage and distribution

    Accelerated productivity makes everyone happy, from programmer to business user.

  • Business Intelligence is Changing: Make Your Game Plan

    SB_HelpSystems_WC_GenericIt’s time to develop a strategy that will help you meet your informational challenges head-on. Watch the webinar to learn how to set your IT department up for business intelligence success. You’ll learn how the right data access tool will help you:

    • Access IBM i data faster
    • Deliver useful information to executives and business users
    • Empower users with secure data access

    Ready to make your game plan and finally keep up with your data access requests?

     

  • Controlling Insider Threats on IBM i

    SB_HelpSystems_WC_GenericLet’s face facts: servers don’t hack other servers. Despite the avalanche of regulations, news headlines remain chock full of stories about data breaches, all initiated by insiders or intruders masquerading as insiders.
    User profiles are often duplicated or restored and are rarely reviewed for the appropriateness of their current configuration. This increases the risk of the profile being able to access data without the intended authority or having privileges that should be reserved for administrators.
    Watch security expert Robin Tatam as he discusses a new approach for onboarding new users on IBM i and best-practices techniques for managing and monitoring activities after they sign on.

  • Don't Just Settle for Query/400...

    SB_HelpSystems_WC_GenericWhile introducing Sequel Data Access, we’ll address common frustrations with Query/400, discuss major data access, distribution trends, and more advanced query tools. Plus, you’ll learn how a tool like Sequel lightens IT’s load by:

    - Accessing real-time data, so you can make real-time decisions
    - Providing run-time prompts, so users can help themselves
    - Delivering instant results in Microsoft Excel and PDF, without the wait
    - Automating the query process with on-demand data, dashboards, and scheduled jobs

  • How to Manage Documents the Easy Way

    SB_HelpSystems_WC_GenericWhat happens when your company depends on an outdated document management strategy?
    Everything is harder.
    You don’t need to stick with status quo anymore.
    Watch the webinar to learn how to put effective document management into practice and:

    • Capture documents faster, instead of wasting everyone’s time
    • Manage documents easily, so you can always find them
    • Distribute documents automatically, and move on to the next task

     

  • Lessons Learned from the AS/400 Breach

    SB_PowerTech_WC_GenericGet actionable info to avoid becoming the next cyberattack victim.
    In “Data breach digest—Scenarios from the field,” Verizon documented an AS/400 security breach. Whether you call it AS/400, iSeries, or IBM i, you now have proof that the system has been breached.
    Watch IBM i security expert Robin Tatam give an insightful discussion of the issues surrounding this specific scenario.
    Robin will also draw on his extensive cybersecurity experience to discuss policies, processes, and configuration details that you can implement to help reduce the risk of your system being the next victim of an attack.

  • Overwhelmed by Operating Systems?

    SB_HelpSystems_WC_GenericIn this 30-minute recorded webinar, our experts demonstrate how you can:

    • Manage multiple platforms from a central location
    • View monitoring results in a single pane of glass on your desktop or mobile device
    • Take advantage of best practice, plug-and-play monitoring templates
    • Create rules to automate daily checks across your entire infrastructure
    • Receive notification if something is wrong or about to go wrong

    This presentation includes a live demo of Network Server Suite.

     

  • Real-Time Disk Monitoring with Robot Monitor

    SB_HelpSystems_WC_GenericYou need to know when IBM i disk space starts to disappear and where it has gone before system performance and productivity start to suffer. Our experts will show you how Robot Monitor can help you pinpoint exactly when your auxiliary storage starts to disappear and why, so you can start taking a proactive approach to disk monitoring and analysis. You’ll also get insight into:

    • The main sources of disk consumption
    • How to monitor temporary storage and QTEMP objects in real time
    • How to monitor objects and libraries in real time and near-real time
    • How to track long-term disk trends

     

     

  • Stop Re-keying Data Between IBM I and Other Applications

    SB_HelpSystems_WC_GenericMany business still depend on RPG for their daily business processes and report generation.Wouldn’t it be nice if you could stop re-keying data between IBM i and other applications? Or if you could stop replicating data and start processing orders faster? Or what if you could automatically extract data from existing reports instead of re-keying? It’s all possible. Watch this webinar to learn about:

    • The data dilemma
    • 3 ways to stop re-keying data
    • Data automation in practice

    Plus, see how HelpSystems data automation software will help you stop re-keying data.

     

  • The Top Five RPG Open Access Myths....BUSTED!

    SB_Profound_WC_GenericWhen it comes to IBM Rational Open Access: RPG Edition, there are still many misconceptions - especially where application modernization is concerned!

    In this Webinar, we'll address some of the biggest myths about RPG Open Access, including:

    • Modernizing with RPG OA requires significant changes to the source code
    • The RPG language is outdated and impractical for modernizing applications
    • Modernizing with RPG OA is the equivalent to "screen scraping"

     

  • Time to Remove the Paper from Your Desk and Become More Efficient

    SB_HelpSystems_WC_GenericToo much paper is wasted. Attempts to locate documents in endless filing cabinets.And distributing documents is expensive and takes up far too much time.
    These are just three common reasons why it might be time for your company to implement a paperless document management system.
    Watch the webinar to learn more and discover how easy it can be to:

    • Capture
    • Manage
    • And distribute documents digitally

     

  • IBM i: It’s Not Just AS/400

    SB_HelpSystems_WC_Generic

    IBM’s Steve Will talks AS/400, POWER9, cognitive systems, and everything in between

    Are there still companies that use AS400? Of course!

    IBM i was built on the same foundation.
    Watch this recorded webinar with IBM i Chief Architect Steve Will and IBM Power Champion Tom Huntington to gain a unique perspective on the direction of this platform, including:

    • IBM i development strategies in progress at IBM
    • Ways that Watson will shake hands with IBM i
    • Key takeaways from the AS/400 days

     

  • Ask the RDi Experts

    SB_HelpSystems_WC_GenericWatch this recording where Jim Buck, Susan Gantner, and Charlie Guarino answered your questions, including:

    • What are the “hidden gems” in RDi that can make me more productive?
    • What makes RDi Debug better than the STRDBG green screen debugger?
    • How can RDi help me find out if I’ve tested all lines of a program?
    • What’s the best way to transition from PDM to RDi?
    • How do I convince my long-term developers to use RDi?

    This is a unique, online opportunity to hear how you can get more out of RDi.

     

  • Node.js on IBM i Webinar Series Pt. 2: Setting Up Your Development Tools

    Profound Logic Software, Inc.Have you been wondering about Node.js? Our free Node.js Webinar Series takes you from total beginner to creating a fully-functional IBM i Node.js business application. In Part 2, Brian May teaches you the different tooling options available for writing code, debugging, and using Git for version control. Attend this webinar to learn:

    • Different tools to develop Node.js applications on IBM i
    • Debugging Node.js
    • The basics of Git and tools to help those new to it
    • Using NodeRun.com as a pre-built development environment

     

     

  • Inside the Integrated File System (IFS)

    SB_HelpSystems_WC_GenericDuring this webinar, you’ll learn basic tips, helpful tools, and integrated file system commands—including WRKLNK—for managing your IFS directories and Access Client Solutions (ACS). We’ll answer your most pressing IFS questions, including:

    • What is stored inside my IFS directories?
    • How do I monitor the IFS?
    • How do I replicate the IFS or back it up?
    • How do I secure the IFS?

    Understanding what the integrated file system is and how to work with it must be a critical part of your systems management plans for IBM i.

     

  • Expert Tips for IBM i Security: Beyond the Basics

    SB PowerTech WC GenericIn this session, IBM i security expert Robin Tatam provides a quick recap of IBM i security basics and guides you through some advanced cybersecurity techniques that can help you take data protection to the next level. Robin will cover:

    • Reducing the risk posed by special authorities
    • Establishing object-level security
    • Overseeing user actions and data access

    Don't miss this chance to take your knowledge of IBM i security beyond the basics.

     

     

  • 5 IBM i Security Quick Wins

    SB PowerTech WC GenericIn today’s threat landscape, upper management is laser-focused on cybersecurity. You need to make progress in securing your systems—and make it fast.
    There’s no shortage of actions you could take, but what tactics will actually deliver the results you need? And how can you find a security strategy that fits your budget and time constraints?
    Join top IBM i security expert Robin Tatam as he outlines the five fastest and most impactful changes you can make to strengthen IBM i security this year.
    Your system didn’t become unsecure overnight and you won’t be able to turn it around overnight either. But quick wins are possible with IBM i security, and Robin Tatam will show you how to achieve them.

  • How to Meet the Newest Encryption Requirements on IBM i

    SB PowerTech WC GenericA growing number of compliance mandates require sensitive data to be encrypted. But what kind of encryption solution will satisfy an auditor and how can you implement encryption on IBM i? Watch this on-demand webinar to find out how to meet today’s most common encryption requirements on IBM i. You’ll also learn:

    • Why disk encryption isn’t enough
    • What sets strong encryption apart from other solutions
    • Important considerations before implementing encryption

     

     

  • Security Bulletin: Malware Infection Discovered on IBM i Server!

    SB PowerTech WC GenericMalicious programs can bring entire businesses to their knees—and IBM i shops are not immune. It’s critical to grasp the true impact malware can have on IBM i and the network that connects to it. Attend this webinar to gain a thorough understanding of the relationships between:

    • Viruses, native objects, and the integrated file system (IFS)
    • Power Systems and Windows-based viruses and malware
    • PC-based anti-virus scanning versus native IBM i scanning

    There are a number of ways you can minimize your exposure to viruses. IBM i security expert Sandi Moore explains the facts, including how to ensure you're fully protected and compliant with regulations such as PCI.

     

     

  • Fight Cyber Threats with IBM i Encryption

    SB PowerTech WC GenericCyber attacks often target mission-critical servers, and those attack strategies are constantly changing. To stay on top of these threats, your cybersecurity strategies must evolve, too. In this session, IBM i security expert Robin Tatam provides a quick recap of IBM i security basics and guides you through some advanced cybersecurity techniques that can help you take data protection to the next level. Robin will cover:

    • Reducing the risk posed by special authorities
    • Establishing object-level security
    • Overseeing user actions and data access

     

     

     

  • 10 Practical IBM i Security Tips for Surviving Covid-19 and Working From Home

    SB PowerTech WC GenericNow that many organizations have moved to a work from home model, security concerns have risen.

    During this session Carol Woodbury will discuss the issues that the world is currently seeing such as increased malware attacks and then provide practical actions you can take to both monitor and protect your IBM i during this challenging time.

     

  • How to Transfer IBM i Data to Microsoft Excel

    SB_HelpSystems_WC_Generic3 easy ways to get IBM i data into Excel every time
    There’s an easy, more reliable way to import your IBM i data to Excel? It’s called Sequel. During this webinar, our data access experts demonstrate how you can simplify the process of getting data from multiple sources—including Db2 for i—into Excel. Watch to learn how to:

    • Download your IBM i data to Excel in a single step
    • Deliver data to business users in Excel via email or a scheduled job
    • Access IBM i data directly using the Excel add-in in Sequel

    Make 2020 the year you finally see your data clearly, quickly, and securely. Start by giving business users the ability to access crucial business data from IBM i the way they want it—in Microsoft Excel.

     

     

  • HA Alternatives: MIMIX Is Not Your Only Option on IBM i

    SB_HelpSystems_WC_GenericIn this recorded webinar, our experts introduce you to the new HA transition technology available with our Robot HA software. You’ll learn how to:

    • Transition your rules from MIMIX (if you’re happy with them)
    • Simplify your day-to-day activities around high availability
    • Gain back time in your work week
    • Make your CEO happy about reducing IT costs

    Don’t stick with a legacy high availability solution that makes you uncomfortable when transitioning to something better can be simple, safe, and cost-effective.

     

     

  • Comply in 5! Well, actually UNDER 5 minutes!!

    SB CYBRA PPL 5382

    TRY the one package that solves all your document design and printing challenges on all your platforms.

    Produce bar code labels, electronic forms, ad hoc reports, and RFID tags – without programming! MarkMagic is the only document design and print solution that combines report writing, WYSIWYG label and forms design, and conditional printing in one integrated product.

    Request your trial now!

  • Backup and Recovery on IBM i: Your Strategy for the Unexpected

    SB HelpSystems SC 5413Robot automates the routine tasks of iSeries backup and recovery, saving you time and money and making the process safer and more reliable. Automate your backups with the Robot Backup and Recovery Solution. Key features include:
    - Simplified backup procedures
    - Easy data encryption
    - Save media management
    - Guided restoration
    - Seamless product integration
    Make sure your data survives when catastrophe hits. Try the Robot Backup and Recovery Solution FREE for 30 days.

  • Manage IBM i Messages by Exception with Robot

    SB HelpSystems SC 5413Managing messages on your IBM i can be more than a full-time job if you have to do it manually. How can you be sure you won’t miss important system events?
    Automate your message center with the Robot Message Management Solution. Key features include:
    - Automated message management
    - Tailored notifications and automatic escalation
    - System-wide control of your IBM i partitions
    - Two-way system notifications from your mobile device
    - Seamless product integration
    Try the Robot Message Management Solution FREE for 30 days.

  • Easiest Way to Save Money? Stop Printing IBM i Reports

    SB HelpSystems SC 5413Robot automates report bursting, distribution, bundling, and archiving, and offers secure, selective online report viewing.
    Manage your reports with the Robot Report Management Solution. Key features include:

    - Automated report distribution
    - View online without delay
    - Browser interface to make notes
    - Custom retention capabilities
    - Seamless product integration
    Rerun another report? Never again. Try the Robot Report Management Solution FREE for 30 days.

  • Hassle-Free IBM i Operations around the Clock

    SB HelpSystems SC 5413For over 30 years, Robot has been a leader in systems management for IBM i.
    Manage your job schedule with the Robot Job Scheduling Solution. Key features include:
    - Automated batch, interactive, and cross-platform scheduling
    - Event-driven dependency processing
    - Centralized monitoring and reporting
    - Audit log and ready-to-use reports
    - Seamless product integration
    Scale your software, not your staff. Try the Robot Job Scheduling Solution FREE for 30 days.

  • ACO MONITOR Manages your IBM i 24/7 and Notifies You When Your IBM i Needs Assistance!

    SB DDL Systems 5429More than a paging system - ACO MONITOR is a complete systems management solution for your Power Systems running IBM i. ACO MONITOR manages your Power System 24/7, uses advanced technology (like two-way messaging) to notify on-duty support personnel, and responds to complex problems before they reach critical status.

    ACO MONITOR is proven technology and is capable of processing thousands of mission-critical events daily. The software is pre-configured, easy to install, scalable, and greatly improves data center efficiency.