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Where Have All the IT Jobs Gone?

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My interest in this incredible brouhaha came about because of a great forums thread I read here at MC Press Online. The thread was based on an interesting article published online at WorldNetDaily. And while I wouldn't necessarily bet my bottom dollar on WorldNetDaily's objectivity, I was intrigued enough to start doing a little digging.

I'm not proud to say that my initial opinion of the whole mess was that this was simply an issue of sour grapes, that the protestors were primarily people who had lost out to better, faster, cheaper competition. These were people who hadn't tried to keep up and who were now complaining about something caused by their own lack of foresight. Images of the ant and the grasshopper kept popping into my head.

Today, I'm embarrassed by my original naivete, but I'm sure I wasn't alone in feeling the way I did. People like to point to most heavy manufacturing industries--from automobiles to televisions to steel to electronics--and say that IT job displacement is just one more event in an unstoppable geo-economic trend. However, I have come to believe that this particular trend is being artificially supported by legislation that unfairly benefits multinational companies and that this legislation is being promoted by consulting firms whose agendas may conflict with those of American workers.

The Issues

To start, I need to explain the issues. Remember, I am not a lawyer, and I don't even play one on television. My opinions have been crafted from my own findings on these topics, and I urge you to do your own research. But to give you a little head start, I'll tell you what I found.

Outsourcing and visas are completely different concepts. And while I'm not particularly thrilled with either one, the differences are crucial. And while these practices actually affect many industries, I'm going to focus solely on IT, as it is the industry I am most familiar with and the one whose fate you and I both share.

Outsourcing

First, outsourcing. Outsourcing occurs when a company farms work out to an offshore consulting firm. These days the primary firms are from India--companies like Tata and Wipro generate billions of dollars of revenue this way. Those billions represent money that is not being given to American workers and thus is not going into our economy. Is it any wonder there is so little economic growth in this country?

These are not small numbers, and they are destined to grow. China is poised to jump in where India leaves off, and if you thought competing against one entire country's IT population was bad, how about trying to compete with the most populous country on the planet? The projections are staggering. While 400,000 IT jobs are currently outsourced, estimates range as high as 3.3 million IT jobs to be outsourced in the coming years. Are we looking at the end of the American IT industry?

But outsourcing is not entirely to blame for this problem, and in many ways it is self-limiting. I'm not sure all of these IT jobs can actually be outsourced. There's only so much cheap labor to be had, and once that pie is divided up, one of two things happens: The labor pool price goes up, or the labor pool quality goes down. I'll address that in a moment. Also, it's pretty hard to actually run a project remotely. I had experience with it in the 90s at System Software Associates. Issues from time zones to language barriers caused repetition of labor. We wasted a lot of time training the offshore programmers on the basics of our business, and the product received wasn't of the same quality as we were capable of creating in-house, so it quickly became apparent that the long-term cost of outsourcing was actually higher than the cost of doing it ourselves.

Visas

Many of the outsourcing issues are eliminated with the visa programs. The H-1B and L-1 visas are the two that are causing the biggest problems. And while the grassroots movement to roll back the H-1B visa has actually begun to show results, the even more potentially damaging L-1 visa is still largely unrestrained.

First, why are visas worse than outsourcing? With outsourcing, the offshore company must at least have their own infrastructure in place: computers, workstations, networks, software, and all that entails. In addition, there are the issues of time zones and lack of face-to-face interaction that limit the level of work that can be done by outsourcing--in essence, only the grunt work can be outsourced. Visas are much worse because they essentially allow foreign workers to replace American workers. All the infrastructure is in place, and as far as training goes, some companies actually require American workers to train their replacements. But why do these programs even exist?

The H-1B is a fairly simple program that was created at a time in the 90s when consulting firms such as Gartner and Forrester proclaimed a shortage of American IT workers--a shortage that really never materialized and in fact was largely fictional. However, that didn't stop the consulting firms, and I'll explain why a little later.

For now, let's review the situation. Based on this hypothetical worker shortage, Congress created the H-1B program, allowing up to 65,000 foreign workers to be brought in every year to this country to fill jobs--and this is crucial--for which American workers could not be found. This is the crux of the issue: The consulting groups said we were out of workers, so Congress enacted legislation to address that issue, not just in the IT industry, but in many high-skilled, high-paying jobs. And there may have even been a period at the end of the 90s when some workers were needed, but never in the numbers projected.

But then the dot-com bubble burst, and the Y2K conversion was completed, so you'd expect that program to end, right? Wrong. Instead, in October of 2000, Congress voted to increase the H-1B allotment--to triple it to 195,000 per year. Even though we were already starting to see layoffs, and the NASDAQ had just lost over 50% of its value, Congress passed these bills overwhelmingly: The vote was 96-1 in the Senate and passed by voice vote in the House. American IT workers were beginning to be laid off in record numbers, yet the industry pundits were encouraging lawmakers to let in hundreds of thousands of cheap replacement workers.

The L-1 visa is even more troubling. There are currently 325,000 workers on American soil with L-1 visas, which basically allow multinational firms to transfer foreign workers to fill American positions, without any real caps or quotas. So as the H-1B problem is finally addressed, look for employers to start using the L-1 as a replacement.

Isn't It Just Cheap Labor?

Cheap labor is like anything else that's cheap: You get what you pay for. But the companies using these services don't see it...yet. I did a lot of searching, and although I found many announcements of large-scale consulting projects being started, I haven't been able to find any case studies where outsourcing saved the money it promised to. I'd love to see some discussion in the forum on this particular issue. Anybody who has information about successful or unsuccessful outsourcing ventures, please feel free to share your experiences! And if you'd rather do so anonymously, please feel free to drop me an email, and I'll post your anecdotes without using your name.

As to the dilution of the labor pool, we're already beginning to see that, as recent posts from www.midrange.com can attest. Here's an example:

> Hi All
>
> I have an RPG application communicates with a Java application. I
> think for each request from RPG application, a new instance of java
> application is created. But the requirement is only one instance of
> java application should serve multiple request (concurrent requests)
> coming from RPG application...
>
> Please suggest a way to implement the same.
>
> Thanks in advance.
>
> [name withheld]
> E-Biz EAI Practice
> Wipro Technologies

This person is more than likely working on a "Global IT Services" project, since by Wipro's own financial statements, over 75% of their revenue is from this sector. It's even possible that Wipro outbid one or more American firms for this work. And now, here is the developer, asking on an American-based mailing list for instructions on how to implement this project. And this is hardly unique:

> Respected Sir,
>
> I am facing a problem. My task is to Copy a file from a Web
> Server to an AS400 Server. I think it can be done using DDMF concept.
> Suppose I have a file Test.xls in the Web Server whose IP address
> is: 192.168.240.250 and port is 8080. I need to copy to the native
> AS400 server.
>
> I have created a DDMF file as follows:
>
> CRTDDMF FILE(ANITEST) RMTFILE(*NONSTD 'test.xls')
> RMTLOCNAME('192.168.240.250' *IP) PORT(8080)
>
> Is it OK? Could you suggest all the steps for this purpose. My As400
> machine is V5R2.
>
> [name withheld]
> RS Software (India) Ltd.

Here we have someone with enough knowledge of the iSeries to be dangerous. Somebody told them about DDM, and they want to use this to get a file from another (presumably non-iSeries) machine. They don't understand what DDM is, and they don't know the native capabilities of the box, from FTP to sockets communication. They're asking for step-by-step instructions on a job that they may have won from an American competitor. And no, that's not a farfetched scenario; this company, RS Software, claims AS/400-RPG/400 experience and touts itself as getting over 90% of its income from "exported services."

This is the kind of quality that American corporations are buying to replace you and me. Frankly, even if someone with the skills evidenced above charges as little as $10 per hour, most professionals I know would still provide a better price/performance ratio at standard American IT rates.

And the folks promoting this aren't doing it to fill positions that can't be filled by American workers. How many of these visa holders are coming from "visa mills," whose sole purpose is to get foreign workers into the United States? If you don't think this is happening, simply visit one of these sites:

H1Base
VisaPro
American Immigration Network

"Everybody's Doing It"

It's not just offshore companies using these tactics. I tracked down a typical consulting company's financial statements. Consider, for example, Covansys, ostensibly an American firm based in Michigan. Here are comments taken directly from the company's second quarter financial statement:

  • Increased offshore billing headcount by over 200 employees and India related billings to 18.2% of total revenues, up over 1.6 percentage points versus the first quarter
  • Reduced overall cost by more than $23 million annualized through the reduction of over 200 employees during the second quarter

Note how this works: They laid off 200 employees, while at the same time increased their offshore headcount by...200 employees! They in fact replaced 200 American workers with Indian labor. The amount they saved is pretty extraordinary, by the way. Evidently, each of these 200 employees cost them some $115,000 per year more a year than their offshore counterparts. Well, if a company can get away with displacing an American worker with a cheap foreign replacement and save $115,000 in doing so, then it's not surprising that jobs are flying out of the country.

Why Are They Doing This?

There are two sets of arguments as to why this sort of tactic is a good thing. The first comes from foreign companies who explain it as "global economics" and the fact that America just has to compete with these lower-priced workers. And that's simply not true. There is no reason that American jobs should be shopped to the lowest bidder. It's one thing to purchase cheap commodities from overseas, but even then we regularly protect certain industries with tariffs so that American companies can compete. But this situation is different, especially with the visas. With either an H-1B or L-1 visa, a company brings a foreign worker with a lower standard of living into America to displace an American worker from an American job on American infrastructure--infrastructure that was in many cases put in place by the American worker being replaced. And as we've seen, sometimes American workers even have to train their replacements. It's become clear that if companies are allowed to do this, they will elect to use the cheaper labor in order to increase their profits at the expense of American jobs.

But that's not the argument the so-called industry experts--the consulting firms--use to promote this policy. They know better than to suggest that American workers should be paid the same as programmers from Bangalore. Instead, until just recently, they insisted that we need more IT workers. As recently as last year, companies like Gartner were still trumpeting that there was a shortage of technology workers. Even in the face of unqualified disagreement from real companies and angry comments from the industry, the ITAA, supposedly an unbiased voice of IT, emphatically insisted that we, the American IT employees, cannot fulfill the needs of the IT industry. The president of the ITAA, Harris Miller, even went so far as to counsel Congress to "stay the course," whatever that means. But how unbiased is ITAA? Well, ITAA publishes reports with Gartner, so that should give you an idea.

Do I think the consulting firms might have ulterior motives? Well, having been forced to back off from their untenable stance that there are no American workers, the consulting firms have changed their tack and are instead insisting that while there might not be a shortage right now, there will be one soon. Why? Because so many American IT workers are being laid off and finding work in other sectors and thus losing their technical skills. You get this? Because American corporations are replacing American workers with cheap outsourced labor, they're reducing the number of American workers who have the required skills, so they need to import more cheap labor.

Besides the suspicion that comes from the unjustifiable (and self-fulfilling) nature of their claims, there are also some real problems with conflict of interest. Let's take Forrester Research, for example. They are counseling that companies need to outsource. Why? Perhaps this explains it: Forrester owns Giga Information Group, which makes its money by consulting on outsourcing. And so, when Forrester says something, it is speaking for Giga. Here is Giga's position, from an article last year:

"Giga recommends that internal resources should be between 10 and 20 per cent of the project in order to optimize efficiency, quality, and cost. Offshore vendors such as Wipro, Tata and Infosys tend to want to move more work offshore but may experience problems with the onsite coordination of the project, it points out."

Giga wants you to have as little as one-tenth of your IT work done by American workers and the rest outsourced. And the outsourcers want even more. If you read the article, you'll see that the only work for Americans is the interface to legacy systems and that Giga recommends moving all new development offshore. They'll of course be happy to help you do that, too, for a hefty consulting fee. And this is one of the firms that are counseling American corporate executives.

What Can We Do?

A grassroots movement is already starting. Since the consulting firms seem to have the ear of the corporate executives and neither one seems to care about the American worker, then it's time for American workers to go to the one place where they still have a little pull: Congress. It's amazing what happens when enough people start writing and faxing their elected representatives.

The cap on H-1B visas just dropped back to its original level, and while that's still too high, it's a step in the right direction. Bills have been introduced in Congress to both reduce the L-1 visa (Rosa DeLauro's bill HR2702) and eliminate the H-1B (Tom Tancredo's bill HR2688). And whether or not these go through, it's up to you to continue to let your senators and representatives know that we consider visas not simply an idle threat, but instead a clear and present danger to our livelihood. Maybe write a letter to your Congressman. I did, and I finished it with the following line:

"Support HR2702 and HR2688 as if your job depended on it. Ours does."

I also sent faxes via one of the many anti-visa Web sites, and I actually got a response from one of my senators. He quoted Senate bill S.1452, the USA Jobs Protection Act of 2003, which at least requires that employers not lay off any American workers in the six months before or after hiring an H-1B visa holder. But even better would be elimination of both the H-1B and L-1 visas.

This is not an instance of requiring governmental intrusion. Instead, it's a matter of getting the government out of the situation. It's only through Congressional interference that this practice began and continues. And if you make sure your Congressional representatives know that you're serious about this--that you are willing to make keeping your job a requirement for them to keep theirs--then you might be surprised at what can be accomplished. Some of the sites to review:

Federation for American Immigration Reform
FreedomCast
NumbersUSA
ZaZona

Something to Think About

I'm not just crying wolf here. Tata Infotech made over $2 billion last year in services. Wipro will likely make over $1 billion dollars this year, with over 75% of that coming from "Global IT Services." That's just two of the big firms; there are hundreds more. And while it's difficult to estimate how much of this is outsourcing versus visa work and how much is directly impacting American jobs, it's safe to say a lot of money that could be helping our economy is flowing out the visa spigot, while American workers continue to languish.

And how safe is outsourcing? Do you really want your mission-critical data in the hands of people who may have no loyalty to this country and who may not be subject to its laws? Here's a quote from a frightening article:

"... A woman in Pakistan doing cut-rate clerical work for UCSF Medical Center threatened to post patients' confidential files on the Internet unless she was paid more money. To show she was serious, the woman sent UCSF an e-mail earlier this month with actual patients' records attached. ..."

Can we really afford to "stay the course," as ITAA president Miller suggests? Do you think the management consulting firms care about American business? Do you think they really care who is making money, as long as they get their share? Remember that Forrester owns Giga, so you know where their interests lie. And if you watched CNBC on November 15, you'd have seen Ratan N. Tata, the chairman of the Tata Group, as he was crowned the Ernst & Young Entrepreneur of the Year 2003.

These are the people counseling our CEOs, folks. And unless you really want to train your replacements and then watch as your standard of living and that of your children is "leveled" with theirs, it might be time to start speaking up.

Joe Pluta is the founder and chief architect of Pluta Brothers Design, Inc. He has been working in the field since the late 1970s and has made a career of extending the IBM midrange, starting back in the days of the IBM System/3. Joe has extensive experience in Web application design and specifically IBM’s WebSphere, especially as the base for PSC/400, the only product that can move your legacy systems to the Web using simple green-screen commands. Joe is also the author of E-Deployment: The Fastest Path to the Web and Eclipse: Step by Step. You can reach him at This email address is being protected from spambots. You need JavaScript enabled to view it..
Joe Pluta

Joe Pluta is the founder and chief architect of Pluta Brothers Design, Inc. He has been extending the IBM midrange since the days of the IBM System/3. Joe uses WebSphere extensively, especially as the base for PSC/400, the only product that can move your legacy systems to the Web using simple green-screen commands. He has written several books, including Developing Web 2.0 Applications with EGL for IBM i, E-Deployment: The Fastest Path to the Web, Eclipse: Step by Step, and WDSC: Step by Step. Joe performs onsite mentoring and speaks at user groups around the country. You can reach him at joepluta@plutabrothers.com.


MC Press books written by Joe Pluta available now on the MC Press Bookstore.

Developing Web 2.0 Applications with EGL for IBM i Developing Web 2.0 Applications with EGL for IBM i
Joe Pluta introduces you to EGL Rich UI and IBM’s Rational Developer for the IBM i platform.
List Price $39.95

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WDSC: Step by Step WDSC: Step by Step
Discover incredibly powerful WDSC with this easy-to-understand yet thorough introduction.
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  • Lessons Learned from the AS/400 Breach

    SB_PowerTech_WC_GenericGet actionable info to avoid becoming the next cyberattack victim.
    In “Data breach digest—Scenarios from the field,” Verizon documented an AS/400 security breach. Whether you call it AS/400, iSeries, or IBM i, you now have proof that the system has been breached.
    Watch IBM i security expert Robin Tatam give an insightful discussion of the issues surrounding this specific scenario.
    Robin will also draw on his extensive cybersecurity experience to discuss policies, processes, and configuration details that you can implement to help reduce the risk of your system being the next victim of an attack.

  • Overwhelmed by Operating Systems?

    SB_HelpSystems_WC_GenericIn this 30-minute recorded webinar, our experts demonstrate how you can:

    • Manage multiple platforms from a central location
    • View monitoring results in a single pane of glass on your desktop or mobile device
    • Take advantage of best practice, plug-and-play monitoring templates
    • Create rules to automate daily checks across your entire infrastructure
    • Receive notification if something is wrong or about to go wrong

    This presentation includes a live demo of Network Server Suite.

     

  • Real-Time Disk Monitoring with Robot Monitor

    SB_HelpSystems_WC_GenericYou need to know when IBM i disk space starts to disappear and where it has gone before system performance and productivity start to suffer. Our experts will show you how Robot Monitor can help you pinpoint exactly when your auxiliary storage starts to disappear and why, so you can start taking a proactive approach to disk monitoring and analysis. You’ll also get insight into:

    • The main sources of disk consumption
    • How to monitor temporary storage and QTEMP objects in real time
    • How to monitor objects and libraries in real time and near-real time
    • How to track long-term disk trends

     

     

  • Stop Re-keying Data Between IBM I and Other Applications

    SB_HelpSystems_WC_GenericMany business still depend on RPG for their daily business processes and report generation.Wouldn’t it be nice if you could stop re-keying data between IBM i and other applications? Or if you could stop replicating data and start processing orders faster? Or what if you could automatically extract data from existing reports instead of re-keying? It’s all possible. Watch this webinar to learn about:

    • The data dilemma
    • 3 ways to stop re-keying data
    • Data automation in practice

    Plus, see how HelpSystems data automation software will help you stop re-keying data.

     

  • The Top Five RPG Open Access Myths....BUSTED!

    SB_Profound_WC_GenericWhen it comes to IBM Rational Open Access: RPG Edition, there are still many misconceptions - especially where application modernization is concerned!

    In this Webinar, we'll address some of the biggest myths about RPG Open Access, including:

    • Modernizing with RPG OA requires significant changes to the source code
    • The RPG language is outdated and impractical for modernizing applications
    • Modernizing with RPG OA is the equivalent to "screen scraping"

     

  • Time to Remove the Paper from Your Desk and Become More Efficient

    SB_HelpSystems_WC_GenericToo much paper is wasted. Attempts to locate documents in endless filing cabinets.And distributing documents is expensive and takes up far too much time.
    These are just three common reasons why it might be time for your company to implement a paperless document management system.
    Watch the webinar to learn more and discover how easy it can be to:

    • Capture
    • Manage
    • And distribute documents digitally

     

  • IBM i: It’s Not Just AS/400

    SB_HelpSystems_WC_Generic

    IBM’s Steve Will talks AS/400, POWER9, cognitive systems, and everything in between

    Are there still companies that use AS400? Of course!

    IBM i was built on the same foundation.
    Watch this recorded webinar with IBM i Chief Architect Steve Will and IBM Power Champion Tom Huntington to gain a unique perspective on the direction of this platform, including:

    • IBM i development strategies in progress at IBM
    • Ways that Watson will shake hands with IBM i
    • Key takeaways from the AS/400 days

     

  • Ask the RDi Experts

    SB_HelpSystems_WC_GenericWatch this recording where Jim Buck, Susan Gantner, and Charlie Guarino answered your questions, including:

    • What are the “hidden gems” in RDi that can make me more productive?
    • What makes RDi Debug better than the STRDBG green screen debugger?
    • How can RDi help me find out if I’ve tested all lines of a program?
    • What’s the best way to transition from PDM to RDi?
    • How do I convince my long-term developers to use RDi?

    This is a unique, online opportunity to hear how you can get more out of RDi.

     

  • Node.js on IBM i Webinar Series Pt. 2: Setting Up Your Development Tools

    Profound Logic Software, Inc.Have you been wondering about Node.js? Our free Node.js Webinar Series takes you from total beginner to creating a fully-functional IBM i Node.js business application. In Part 2, Brian May teaches you the different tooling options available for writing code, debugging, and using Git for version control. Attend this webinar to learn:

    • Different tools to develop Node.js applications on IBM i
    • Debugging Node.js
    • The basics of Git and tools to help those new to it
    • Using NodeRun.com as a pre-built development environment

     

     

  • Inside the Integrated File System (IFS)

    SB_HelpSystems_WC_GenericDuring this webinar, you’ll learn basic tips, helpful tools, and integrated file system commands—including WRKLNK—for managing your IFS directories and Access Client Solutions (ACS). We’ll answer your most pressing IFS questions, including:

    • What is stored inside my IFS directories?
    • How do I monitor the IFS?
    • How do I replicate the IFS or back it up?
    • How do I secure the IFS?

    Understanding what the integrated file system is and how to work with it must be a critical part of your systems management plans for IBM i.

     

  • Expert Tips for IBM i Security: Beyond the Basics

    SB PowerTech WC GenericIn this session, IBM i security expert Robin Tatam provides a quick recap of IBM i security basics and guides you through some advanced cybersecurity techniques that can help you take data protection to the next level. Robin will cover:

    • Reducing the risk posed by special authorities
    • Establishing object-level security
    • Overseeing user actions and data access

    Don't miss this chance to take your knowledge of IBM i security beyond the basics.

     

     

  • 5 IBM i Security Quick Wins

    SB PowerTech WC GenericIn today’s threat landscape, upper management is laser-focused on cybersecurity. You need to make progress in securing your systems—and make it fast.
    There’s no shortage of actions you could take, but what tactics will actually deliver the results you need? And how can you find a security strategy that fits your budget and time constraints?
    Join top IBM i security expert Robin Tatam as he outlines the five fastest and most impactful changes you can make to strengthen IBM i security this year.
    Your system didn’t become unsecure overnight and you won’t be able to turn it around overnight either. But quick wins are possible with IBM i security, and Robin Tatam will show you how to achieve them.

  • How to Meet the Newest Encryption Requirements on IBM i

    SB PowerTech WC GenericA growing number of compliance mandates require sensitive data to be encrypted. But what kind of encryption solution will satisfy an auditor and how can you implement encryption on IBM i? Watch this on-demand webinar to find out how to meet today’s most common encryption requirements on IBM i. You’ll also learn:

    • Why disk encryption isn’t enough
    • What sets strong encryption apart from other solutions
    • Important considerations before implementing encryption

     

     

  • Security Bulletin: Malware Infection Discovered on IBM i Server!

    SB PowerTech WC GenericMalicious programs can bring entire businesses to their knees—and IBM i shops are not immune. It’s critical to grasp the true impact malware can have on IBM i and the network that connects to it. Attend this webinar to gain a thorough understanding of the relationships between:

    • Viruses, native objects, and the integrated file system (IFS)
    • Power Systems and Windows-based viruses and malware
    • PC-based anti-virus scanning versus native IBM i scanning

    There are a number of ways you can minimize your exposure to viruses. IBM i security expert Sandi Moore explains the facts, including how to ensure you're fully protected and compliant with regulations such as PCI.

     

     

  • Fight Cyber Threats with IBM i Encryption

    SB PowerTech WC GenericCyber attacks often target mission-critical servers, and those attack strategies are constantly changing. To stay on top of these threats, your cybersecurity strategies must evolve, too. In this session, IBM i security expert Robin Tatam provides a quick recap of IBM i security basics and guides you through some advanced cybersecurity techniques that can help you take data protection to the next level. Robin will cover:

    • Reducing the risk posed by special authorities
    • Establishing object-level security
    • Overseeing user actions and data access

     

     

     

  • 10 Practical IBM i Security Tips for Surviving Covid-19 and Working From Home

    SB PowerTech WC GenericNow that many organizations have moved to a work from home model, security concerns have risen.

    During this session Carol Woodbury will discuss the issues that the world is currently seeing such as increased malware attacks and then provide practical actions you can take to both monitor and protect your IBM i during this challenging time.

     

  • How to Transfer IBM i Data to Microsoft Excel

    SB_HelpSystems_WC_Generic3 easy ways to get IBM i data into Excel every time
    There’s an easy, more reliable way to import your IBM i data to Excel? It’s called Sequel. During this webinar, our data access experts demonstrate how you can simplify the process of getting data from multiple sources—including Db2 for i—into Excel. Watch to learn how to:

    • Download your IBM i data to Excel in a single step
    • Deliver data to business users in Excel via email or a scheduled job
    • Access IBM i data directly using the Excel add-in in Sequel

    Make 2020 the year you finally see your data clearly, quickly, and securely. Start by giving business users the ability to access crucial business data from IBM i the way they want it—in Microsoft Excel.

     

     

  • HA Alternatives: MIMIX Is Not Your Only Option on IBM i

    SB_HelpSystems_WC_GenericIn this recorded webinar, our experts introduce you to the new HA transition technology available with our Robot HA software. You’ll learn how to:

    • Transition your rules from MIMIX (if you’re happy with them)
    • Simplify your day-to-day activities around high availability
    • Gain back time in your work week
    • Make your CEO happy about reducing IT costs

    Don’t stick with a legacy high availability solution that makes you uncomfortable when transitioning to something better can be simple, safe, and cost-effective.

     

     

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  • Backup and Recovery on IBM i: Your Strategy for the Unexpected

    SB HelpSystems SC 5413Robot automates the routine tasks of iSeries backup and recovery, saving you time and money and making the process safer and more reliable. Automate your backups with the Robot Backup and Recovery Solution. Key features include:
    - Simplified backup procedures
    - Easy data encryption
    - Save media management
    - Guided restoration
    - Seamless product integration
    Make sure your data survives when catastrophe hits. Try the Robot Backup and Recovery Solution FREE for 30 days.

  • Manage IBM i Messages by Exception with Robot

    SB HelpSystems SC 5413Managing messages on your IBM i can be more than a full-time job if you have to do it manually. How can you be sure you won’t miss important system events?
    Automate your message center with the Robot Message Management Solution. Key features include:
    - Automated message management
    - Tailored notifications and automatic escalation
    - System-wide control of your IBM i partitions
    - Two-way system notifications from your mobile device
    - Seamless product integration
    Try the Robot Message Management Solution FREE for 30 days.

  • Easiest Way to Save Money? Stop Printing IBM i Reports

    SB HelpSystems SC 5413Robot automates report bursting, distribution, bundling, and archiving, and offers secure, selective online report viewing.
    Manage your reports with the Robot Report Management Solution. Key features include:

    - Automated report distribution
    - View online without delay
    - Browser interface to make notes
    - Custom retention capabilities
    - Seamless product integration
    Rerun another report? Never again. Try the Robot Report Management Solution FREE for 30 days.

  • Hassle-Free IBM i Operations around the Clock

    SB HelpSystems SC 5413For over 30 years, Robot has been a leader in systems management for IBM i.
    Manage your job schedule with the Robot Job Scheduling Solution. Key features include:
    - Automated batch, interactive, and cross-platform scheduling
    - Event-driven dependency processing
    - Centralized monitoring and reporting
    - Audit log and ready-to-use reports
    - Seamless product integration
    Scale your software, not your staff. Try the Robot Job Scheduling Solution FREE for 30 days.

  • ACO MONITOR Manages your IBM i 24/7 and Notifies You When Your IBM i Needs Assistance!

    SB DDL Systems 5429More than a paging system - ACO MONITOR is a complete systems management solution for your Power Systems running IBM i. ACO MONITOR manages your Power System 24/7, uses advanced technology (like two-way messaging) to notify on-duty support personnel, and responds to complex problems before they reach critical status.

    ACO MONITOR is proven technology and is capable of processing thousands of mission-critical events daily. The software is pre-configured, easy to install, scalable, and greatly improves data center efficiency.