QuickLook: iDocs from inFORM Decisions

[Danforster]

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[C.Smith]

Doc Management

** This thread discusses the article: QuickLook: iDocs from inFORM Decisions **
Dan,

What specifically has changed in the last few years with respect to intelligent routing? Do you have any examples of then versus now?

Chris

[Danforster]

Intelligent Routing: Then vs. Now

** This thread discusses the article: QuickLook: iDocs from inFORM Decisions **
Good question. In the beginning a customer would order a specific component to accomplish a specific task - laser printing a form, for example. Then solutions came for faxing or emailing a document. There were vendors that specialized in document storage and retrieval as well. What evolved were rules and conditions for customers to "stitch" all this together, and literally take what used to be a laser printed form, and route it and/or store it integrating all these technologies, and based on conditions and rules that users can define. It started simple in the beginning, such as a laser printed form that could also be faxed. But the new intelligent routing capabilities (like inFORM's SmartRouting) can make decisions about how to process and distribute each page of a spool file, on the fly... and this is where companies really save time and money.

Certainly, all the small steps along the way save time and money, but the total "paperless", intelligent routing takes it to a whole new level.

[yorkman711]

QuickLook: iDocs from inFORM Decisions

** This thread discusses the article: QuickLook: iDocs from inFORM Decisions **
It sounds like SmartRouting is ushering in a whole new era of designing paperless processing procedures in the office. By building logical decision-making into electronic document handling, we should be able to code in basic paper-handling processes that must now be performed by clerical personnel and managers.

What kinds of functions are being automated now that this SmartRouting capability is available?

Dennis Fletcher