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The iNspire Call Center Suite delivers development tools to integrate System i applications with PBX’s, VoIP and System i IP Telephony. iNpsire functions include screen pops, call queuing, music-on-hold, dialing, intelligent call routing, click-to-call, ...
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TypeSoftware

iVoice - interactive voice response is a member of the iNspire Call Center Suite for the iSeries supporting caller self-service, call center routing and queuing, screen pops, DTMF, Text-to-Speech, Speech Recognition and Screen-pops.

TypeSoftware Hardware

A tool for call center managers that provides an up-to-the-minute, web-based graphical snapshot of call center activity.

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