iMessaging Systems, Inc.
iNspire Telephony for Telephone Self-Service and Call Centers
The iNspire Telephony Integration Suite™ from iMessaging Systems, Inc. is designed for IBM i. iNspire runs entirely on IBM i as a truly native solution and features;
- Self-service (IVR-interactive voice response)
- Screen pops delivered with each call
- Dialing services to speed outbound calling
- Call queuing and messages on-hold to efficiently direct calls
- Intelligent call routing to the right rep every time
And, a flexible development API set that is easy for IBM i developers to learn and use.
iNspire Call Center Suite0 reviews
The iNspire Call Center Suite delivers development tools to integrate System i applications with PBX’s, VoIP and System i IP Telephony. iNpsire functions include screen pops, call queuing, music-on-hold, dialing, intelligent call routing, click-to-call, ...
iVoice - interactive voice response0 reviews
iVoice - interactive voice response is a member of the iNspire Call Center Suite for the iSeries supporting caller self-service, call center routing and queuing, screen pops, DTMF, Text-to-Speech, Speech Recognition and Screen-pops.
myView for the iNspire Call Center Suite0 reviews
A tool for call center managers that provides an up-to-the-minute, web-based graphical snapshot of call center activity.