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Commerce / Customer Relationship Management

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DateItem titleAuthorHits
08-01-16To Make Shopping Experiences Exceptional, Brick and Click Retailers Must InnovateVish Ganapathy 14163
03-17-14Technology Focus: Are CRM Apps Converging with BI Apps?John Ghrist8397
10-15-12Technology Focus: Apps for Managing Your Customer Relationships John Ghrist4248
05-04-12IBM Makes It Easy for Customers to Deploy SugarCRMChris Smith6537
02-27-129 Tips for Implementing Barcode and RFID SystemsThomas Stockwell7299
09-26-11Less Stock, More Profit: Inventory OptimizationInternational Business Systems US4782
08-23-10Case Study: Barcode400 Is "Just What the Doctor Ordered"Thomas Stockwell6557
12-21-09Technology Focus: Keeping the Links in Your Supply Chain StrongJohn Ghrist7846
12-16-09How to Evaluate a Labeling Solution for the System iThomas Stockwell6346
10-26-09Voice Integrations on IBM i: Simple Ways to Automate and Improve Telephone InteractionsRich Ollari5538
10-19-09Technology Focus: CRM Is Putting the "Custom" Back in Customer RelationshipsJohn Ghrist8267
09-28-09Recession-proof Strategies for Improving Supply Chain EfficienciesDavid Brault5745
08-07-09Put Your IBM i to Work in the Front Office as Well as the BackChris Smith5786
07-31-09Free CRM Solutions Can Brighten Up a RecessionChris Smith6353
01-26-09Voice-Mail Hell Is Only Part of the Customer Service ProblemDaniel Kuperman5852
05-12-08A Roadmap to CRM Implementation and ManagementThomas Stockwell9498
10-03-05Turmoil in the CRM Marketplace!Andy Klee4710
05-01-01E-business and CRM: Back to the FutureMC Press Contributing Author4259
02-01-00Customer Relationship Mismanagement?Ted Holt4519
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