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Commerce / Customer Relationship Management

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DateItem titleAuthorHits
08-01-16To Make Shopping Experiences Exceptional, Brick and Click Retailers Must InnovateVish Ganapathy 18540
03-17-14Technology Focus: Are CRM Apps Converging with BI Apps?John Ghrist10015
10-15-12Technology Focus: Apps for Managing Your Customer Relationships John Ghrist5577
05-04-12IBM Makes It Easy for Customers to Deploy SugarCRMChris Smith7316
02-27-129 Tips for Implementing Barcode and RFID SystemsThomas Stockwell7962
09-26-11Less Stock, More Profit: Inventory OptimizationInternational Business Systems US5412
08-23-10Case Study: Barcode400 Is "Just What the Doctor Ordered"Thomas Stockwell7262
12-21-09Technology Focus: Keeping the Links in Your Supply Chain StrongJohn Ghrist8585
12-16-09How to Evaluate a Labeling Solution for the System iThomas Stockwell6755
10-26-09Voice Integrations on IBM i: Simple Ways to Automate and Improve Telephone InteractionsRich Ollari5954
10-19-09Technology Focus: CRM Is Putting the "Custom" Back in Customer RelationshipsJohn Ghrist8744
09-28-09Recession-proof Strategies for Improving Supply Chain EfficienciesDavid Brault6247
08-07-09Put Your IBM i to Work in the Front Office as Well as the BackChris Smith6236
07-31-09Free CRM Solutions Can Brighten Up a RecessionChris Smith6971
01-26-09Voice-Mail Hell Is Only Part of the Customer Service ProblemDaniel Kuperman6331
05-12-08A Roadmap to CRM Implementation and ManagementThomas Stockwell10090
10-03-05Turmoil in the CRM Marketplace!Andy Klee5161
05-01-01E-business and CRM: Back to the FutureMC Press Contributing Author4712
02-01-00Customer Relationship Mismanagement?Ted Holt5059
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