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Commerce / Customer Relationship Management

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DateItem titleAuthorHits
08-01-16To Make Shopping Experiences Exceptional, Brick and Click Retailers Must InnovateVish Ganapathy 14773
03-17-14Technology Focus: Are CRM Apps Converging with BI Apps?John Ghrist8641
10-15-12Technology Focus: Apps for Managing Your Customer Relationships John Ghrist4359
05-04-12IBM Makes It Easy for Customers to Deploy SugarCRMChris Smith6657
02-27-129 Tips for Implementing Barcode and RFID SystemsThomas Stockwell7402
09-26-11Less Stock, More Profit: Inventory OptimizationInternational Business Systems US4876
08-23-10Case Study: Barcode400 Is "Just What the Doctor Ordered"Thomas Stockwell6650
12-21-09Technology Focus: Keeping the Links in Your Supply Chain StrongJohn Ghrist7938
12-16-09How to Evaluate a Labeling Solution for the System iThomas Stockwell6393
10-26-09Voice Integrations on IBM i: Simple Ways to Automate and Improve Telephone InteractionsRich Ollari5574
10-19-09Technology Focus: CRM Is Putting the "Custom" Back in Customer RelationshipsJohn Ghrist8307
09-28-09Recession-proof Strategies for Improving Supply Chain EfficienciesDavid Brault5787
08-07-09Put Your IBM i to Work in the Front Office as Well as the BackChris Smith5844
07-31-09Free CRM Solutions Can Brighten Up a RecessionChris Smith6498
01-26-09Voice-Mail Hell Is Only Part of the Customer Service ProblemDaniel Kuperman5902
05-12-08A Roadmap to CRM Implementation and ManagementThomas Stockwell9599
10-03-05Turmoil in the CRM Marketplace!Andy Klee4755
05-01-01E-business and CRM: Back to the FutureMC Press Contributing Author4299
02-01-00Customer Relationship Mismanagement?Ted Holt4561
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