Unified VOIP and multimedia communications solution.

Assists customers in virtualizing their entire technology infrastructure by tracking the use of computing assets across different types of systems. The software also supplies companies and IT outsourcing providers with a simple method to bill internal dep ... Read More...

Mapping Suite has three integrated modules to address the task of creating advanced, personalized business documents and reports. Mapreport is a graphical report builder that enables clients to pull together new reports or documents from a wide set of dat ... Read More...

The iNspire Call Center Suite delivers development tools to integrate System i applications with PBX’s, VoIP and System i IP Telephony. iNpsire functions include screen pops, call queuing, music-on-hold, dialing, intelligent call routing, click-to-call, ... Read More...

iVoice - interactive voice response is a member of the iNspire Call Center Suite for the iSeries supporting caller self-service, call center routing and queuing, screen pops, DTMF, Text-to-Speech, Speech Recognition and Screen-pops.

A tool for call center managers that provides an up-to-the-minute, web-based graphical snapshot of call center activity.

Leveraging patented technologies, Index Engines automates information access and retrieval by streamlining online discovery and introducing the industry’s only solution capable of retrieving content directly from backup/archive tapes without the need to f ... Read More...

Enables enterprise users to launch high-quality point-to-point and multi-point voice, video or combined voice and video conferences directly from Lotus Sametime and IBM Lotus Notes.

Port80 Software's CustomError for IIS allows developers and administrators to easily create customized 404 and other default error pages, improving user experience and reducing customer abandonment rates.

Promero's ProStar Smart8 intelligent call routing provides companies the ability to route inbound 800 calls automatically to a distributed network.

The technology brings enterprise-class reliability and data protection to servers, networks and professional workstations at an affordable price.

Call center software

IMS/21 is a document imaging system which lets you link scanned documents, faxes, spoolfiles, windows documents, and even PC graphics to all of your existing applications. If you have computer-generated paper output, IMS/21 can eliminate or drastically re ... Read More...