We provide exceptional service above and beyond those offered by our software partners in order to exceed customer's expectations and add value to these products. Therefore, as the North America Distribution Partner of Trader's entire suite of products, DoubleTake Software and Halcyon Software's entire suite of products, the customer receives a level of service unmatched in the industry.
BCS Group, LLC as a licensed partner of Trader's, Double-Take Software and Halcyon Software we seek relationships with those companies who have shown, through years of market experience, that their products and level of customer service exceeds the rest of their individual markets.
At BCS Group, we have over thirty years experience with the IBM Midrange environment. We've been working with, and teaching others about the IBM System i (AS/400) since it's introduction in 1988. In addition, our staff has installed and migrated 100's of IBM System i and IBM AS/400s and taught numerous classes for the IBM System i. Our Professional Services team has extensive knowledge and experience in IBM System i operations, performance and system management. They have implemented High-Availability and Disaster Recovery solutions for over 20 years on the IBM System i and AS/400.
Our Sales and Marketing team has over one hundred years of combined experience with the IBM System i Servers, Microsoft Windows platforms, Communications (WAN / LAN), Backup and Recovery Media, Consulting and Leasing. We have an extremely competent and well-trained sales staff available to assist the customer in all of their buying needs, as well as continued customer service throughout the life of the relationship.
Corporate Offices are located on the outskirts of Orlando, FL. We have Sales Offices located in Atlanta, GA, Anaheim, CA, and Ormond Beach, FL. Our Remote Management Offices are located outside of Nashville, TN with co-location centers scattered around the country. You can reach us at our Corporate Offices at 407.654.5491/ 877.354.5491 and our main Sales Offices at 770.943.4573. Technical support is available 24/7/365 at our toll-free number 1.877.354.5491.
Why do you need BCS Group?