ExpressDesk, TurnOver's issue tracking solution, combines browser-based end user self-service with unlimited seats of TurnOver's full-service Helpdesk. End users get a fast, easy way to find answers to their own technical questions, enter requests, and track the progress of their tasks without tying up tech support personnel. ExpressDesk helps you optimize tech support efficiency, service customers quickly, focus on priority issues, and leverage information users provide to improve applications.