Users communicate seamlessly with our application suite of ec21 Managed Wholesale Distribution Software (MWDS), ec21 Customer Relationship Management (CRM) , and ec21 B2B e-commerce. ec21 MWDS is a fully-integrated suite of wholesale distribution software including over 16 business applications. ec21 CRM is a Lotus Notes/Domino based sales force automation system to manage contacts, leads, prospects, and customer data. ec21 e-commerce is a B2B solution to transform your organization to e-business with real-time transaction processes including internet order management and customer service functions.