Help/Systems, a rapidly growing systems management, security, and business intelligence software company, celebrates its 30th year of business this month with over 43,000 active product licenses.
Founded in 1982 with two employees and a single product for automated job scheduling, the company has grown to 14 offices worldwide with more than 200 employees, 45 products, and 6,300 customers.
Janet Dryer, CEO of Help/Systems, attributes the company’s steady growth to a consistent strategy of agile product development, a rewarding work environment, and a strong commitment to providing world-class customer service and support.
“Our customers are great evangelists for our software and our company. Some of them have been with us since the System/38 days,” said Dryer. “Over half of Help/Systems customers own multiple products.”
As the first software company in the United States to be certified under the ISO 9001 standard, Help/Systems continues to prioritize quality and makes continuous improvements to existing products.
While the IBM i platform remains the company’s primary focus with comprehensive solution sets for systems management, business intelligence, and security and compliance, Help/Systems is also moving into the multi-platform space.
“Development decisions are based on the needs of our customers,” explained Dryer. “In addition to IBM i, our customers increasingly run critical applications and processes on Windows or UNIX servers. We look forward to providing solutions that accommodate this growing trend.” Other development initiatives include application plugins and web-based interfaces for existing products, including SEQUEL Web Interface, the online tool for SEQUEL Software, Help/Systems business intelligence solution.