Kyndryl Names Harsh Chugh as Chief Operating Officer

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Kyndryl, the new, independent public company that will be created following the separation of IBM's Managed Infrastructure Services business, announced the appointment of Harsh Chugh as the company's Chief Operations Officer.

"Kyndryl's goal is to apply world-class talent and modern and resilient IT systems to help customers realize their business ambitions, and it is important to maintain financial discipline and an operating vision that matches our mission," said Martin Schroeter, Kyndryl's chief executive officer.  "Harsh Chugh is expert in delivering operational excellence, in building teams that get great results and in deploying the best talent for critical projects.  I am delighted Harsh will direct our operations and help Kyndryl advance the vital systems that power progress for our customers."

Mr. Chugh has more than 20 years of experience in roles that span engineering, management consulting, finance and operations.  He comes to Kyndryl from his current role as Chief Financial Officer of PlanSource, a provider of cloud-based benefits administration technology. In addition to his functional responsibility of running Finance, Legal and Business Applications at PlanSource, he was instrumental in leading the effort to modernize their business applications, building a business intelligence platform and outsourcing some of their key product-related service delivery through partnerships with industry leaders in the benefits processing space.

Earlier, Mr. Chugh held several leadership positions at IBM, including roles in management consulting, treasury, business development, investor relations and other financial and operational roles in US, China and Singapore. His most recent roles at IBM were as vice president and functional chief operating officer for IBM’s Global Markets organization, and vice president of finance and operations for IBM’s Digital Business Group driving IBM’s digital transformation. He also spent time in Singapore as a regional finance leader and in China as vice president of international business development. Prior to IBM, Mr. Chugh was a management consultant with PriceWaterhouseCoopers in their Supply Chain practice primarily supporting Telco clients. 

A native of India, he holds a degree in civil engineering from the Delhi College of Engineering, a masters degree in construction management from the Indian Institute of Technology in Delhi, and earned an MBA in Finance from the Kelley School of Business at Indiana University.

Kyndryl designs, runs and manages modern, efficient and reliable technology environments for the world's most important businesses and organizations, with the industry's most experienced services experts. Its previously announced separation from IBM is expected to occur by the end of 2021. For more information, visit

The IBM business model is built to support two principal goals: helping clients succeed in delivering business value by becoming more innovative, efficient and competitive through the use of business insight and information technology (IT) solutions; and, providing long-term value to shareholders. The business model has been developed over time through strategic investments in capabilities and technologies that have the best long-term growth and profitability prospects based on the value they deliver to clients. The company's strategy is to focus on the high-growth, high-value segments of the IT industry. The company's global capabilities include services, software, hardware, fundamental research and financing. The broad mix of businesses and capabilities are combined to provide business insight and solutions for the company's clients.

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