CCSS Improves Visibility and Control of Message and Performance Monitoring on the IBM i

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CCSS, a division of Help/Systems that provides proactive system monitoring and message management for IBM i servers, has released the latest version of QSystem Monitor (QSM), its performance monitoring and reporting solution for IBM i server environments.


Customers with early access to QSM V13 have been quick to identify the real-world benefits these features bring to their IBM i networks. "The product is excellent," said Richard Belles, principal operating systems programmer at Fidelity Investments. "We can see this latest release of QSM bringing new value to our company in terms of capacity, system history, enhanced monitoring capabilities, and ease-of-use through the graphical user interface."


QSM V13 delivers a range of new features that allow users to apply proactive, real-time monitoring capabilities to new areas such as business application monitoring, and new system elements such QTEMP. Users can also make use of enhanced functionality that increases operational efficiency, such as one-click investigations.

Highlights of QSM V13 include:

  • Business Monitoring—SQL interface allows users to monitor, manage, and report on any critical business application running on the IBM i.
  • QTEMP Monitoring—Monitor the size and number of objects in QTEMP.
  • "Show Details" capability for Instant Drill-Down Information—Immediate, one-click access and insight to potential issues available through the show details feature.


Other new features include thresholds that can be determined by calendar parameters, giving time-sensitivity to alerts, and a "drag & drop" feature on the GUI that allows users to instantly add new monitors via their data definition panel.

QSM V13 represents the latest developments to the CCSS system monitoring product suite. These developments answer the current and anticipated future challenges IBM i administrators experience as the complexity and demand placed on their environments continues to evolve.


New users can take advantage of these features by requesting a free trial of QSystem Monitor V13.


CCSS develops, supports and markets IBM i (on Power Systems and System i servers) performance monitoring and reporting, message management and remote management solutions. An Advanced IBM Business Partner, CCSS develops powerful solutions to support some of the world’s most demanding IBM i environments across many industries including insurance, banking, pharmaceutical and manufacturing. Existing customers that rely on CCSS’s feature-rich solutions include leading organizations such as Volvo, Mattel, Newell-Rubbermaid, The Royal Bank of Scotland, and Siemens Healthcare. 

CCSS is headquartered in Gillingham, Kent, UK with key regional headquarters in Raleigh, North Carolina, USA and Bonn, Germany together with a global agent network spanning Austria, Portugal, the Netherlands, Switzerland and Sweden.


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