HelpSystems Introduces the Enterprise Process Automation Suite

System Administration
  • Smaller Small Medium Big Bigger
  • Default Helvetica Segoe Georgia Times

HelpSystems, a leading provider of systems management, business intelligence, and security solutions, today announced the release of the Enterprise Process Automation Suite. This solution brings businesses a unified solution to automate and orchestrate IT and business processes from the server down to the end user’s desktop.


Managing all automation tasks from a central console gives enterprises greater visibility into the ways in which their business and IT processes work together. Several customers looking to move away from script-based automation have already chosen the Enterprise Process Automation Suite for the ease of using its pre-built drag-and-drop actions to automate tasks.


The Enterprise Process Automation Suite also gives users cross-platform functionality with the ability to automate and schedule processes across disparate systems from a central interface. A unified approach allows businesses to:

  • ? Eliminate the need for manual intervention
  • ? Integrate legacy applications with critical processes
  • ? Centralize operations of dependent and cross-platform workflows
  • ? Build advanced job schedules across Linux, Windows, and IBM i


EMA analyst Steve Brasen notes that this unified approach gives organizations a technological advantage by enabling them to “orchestrate processes to ensure they directly address business requirements and are architected to specifically support critical business needs.” Brasen also states that “an integrated approach also simplifies IT transitions, updates, and changes, enabling a more rapid deployment of services and a faster time-to-market on the introduction of any new products developed by the business.”