TechTalk: PC Support File Transfer

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Give PC applications access to AS/400 data.

Brief: The capability of transferring data files between the AS/400 and attached PCs is one of the major PC Support functions. The file download function (AS/400 to PC) in particular gives access to the relational database features built into OS/400. This article describes how to use the interactive file transfer programs and the available options.

After workstation emulation and printing, file transfer to and from PCs is probably the most widely used PC Support function. With file transfer support, you can transfer, display or print an AS/400 file at your PC, or you can upload a file from your PC to the AS/400. By its nature, file transfer enables an "arm's length" version of cooperative processing, in that the data that is downloaded or uploaded is a copy from the source of the data. Although file transfers may work identically for each of PC Support's different versions, my experience-and the treatement in this article-concentrates on file transfer functions for the DOS version of PC Support.

If your requirements include the ability to add, update or delete individual records within your database, you will need to consider alternatives to file transfer. Such alternatives might include using the PC Support Data Queues API functions, writing true cooperative processing programs using router-level techniques, or purchasing one of the growing number of cooperative processing programs available.

Three main components make up the AS/400-to-PC file transfer function. First is the front end, which closely resembles an SQL front end. Here you choose the file or files to be transferred, the fields within the files, and selection and sorting criteria. The second main component is the specification of what to do with the data: display, print or output to a PC file. The third component concerns user convenience options that let you easily run the same or similar transfer again, or save a definition for future PC-to-AS/400 file transfers.

PC-to-AS/400 file transfer has fewer options. It specifies the From and To files, whether the AS/400 object should be created and, optionally, a description file (saved during an AS/400-to-PC transfer) to map fields.

Getting Started

Before using file transfer, you must have PC Support configured and operational for the PC that will be using the function. By operational, I mean that you must be able to load the adapter handler program used by your PC and establish a connection to your AS/400 with the PC Support router program. You do not need to start an emulated display or printer session (Workstation Function) in order to use the file transfer function, although you can use emulated sessions concurrently with file transfer if you want.

An important part of configuring any PC Support function is deciding where the programs are to reside: on the PC or on the AS/400 in a shared folder. If you will be working with file transfer frequently, you should configure your PC so that the programs are copied from the shared folder to your PC hard disk. You should especially consider storing these programs on the PC if you will be using the PC for remote access to your AS/400.

You indicate where the programs should be located using the Configure PC Support (CFGPCS) program. In that program, select the General Options function; within General Options, select the Location of PC Support Functions option. You can select one or both of the file transfer functions (download and upload) to be resident on your PC. In this article, I assume that both file transfer programs are resident on your PC hard disk.

Once you have configured your PC and selected the location of the programs, you are ready to work with the file transfer function. First, start your PC Support connection; then go to the directory where the file transfer programs are located (usually C:PCS).

The Three Types of File Transfer

PC Support supplies three different ways to use the file transfer function. These include the prompted method that is described in this article, the batch transfer method and the API method.

The batch transfer method uses data files that contain parameters describing the transfer. You can use the prompted method to create the parameter files that are needed for the batch method. The batch method is typically used when you need to run the same file transfer request many times; for example, an end- of-day transfer that downloads transactions to your PC.

As with all of the other PC Support functions, there are DOS, Windows and OS/2 APIs that can be used in PC programs. Those programs are usually written in C, Pascal or PC Assem-bler and enable a PC program to directly access and control the transfer process. You can use those APIs to create your own version of the transfer request, perhaps creating a customized prompt program rather than the program supplied.

Prompted File Download

To show you how to use the prompted file transfer programs, we will work through an example. The example does not cover all of the options that are available with these programs, but does show enough so that you will be able to start working with file transfer.

The example shows how to transfer data from the AS/400 to the PC. To start the transfer, enter the command RTOPC at your PC's DOS prompt or select Transfer Data from PCSMENU. 1 shows the parameters used with this program and with the RFROMPC program, used to upload to the AS/400. Be sure that the command or the menu is located in your current directory or in one of your PATH directories.

The example shows how to transfer data from the AS/400 to the PC. To start the transfer, enter the command RTOPC at your PC's DOS prompt or select Transfer Data from PCSMENU. Figure 1 shows the parameters used with this program and with the RFROMPC program, used to upload to the AS/400. Be sure that the command or the menu is located in your current directory or in one of your PATH directories.

When you see the no current transfer display (2), press Enter or F10 to select the Create menu option. The next display is the transfer request options display, shown in 3. In the figure, the parameter values are already filled in for this example. The example shows how to download records from file QSYS/QA-DBXREF, the system-maintained database cross-reference file. This file contains a record for each data-base file on your system.

When you see the no current transfer display (Figure 2), press Enter or F10 to select the Create menu option. The next display is the transfer request options display, shown in Figure 3. In the figure, the parameter values are already filled in for this example. The example shows how to download records from file QSYS/QA-DBXREF, the system-maintained database cross-reference file. This file contains a record for each data-base file on your system.

The first parameter is the system name where the file is located. If you are linked to more than one AS/400, you can press F4 to prompt for the names of the systems that you can use. This parameter defaults to the local system that your PC connects to.

The From parameter is used to specify the name of the database file that you want to use. In 3, I have specified the file name fully, with the library, file name and member name. Although only the file name is required, you may have to specify the library name so that the file can be located. If the file is a multiple-member file, you will need to specify the member name. For multiple-format logical files, you also need to specify which one of the record formats contains the data to be transferred.

The From parameter is used to specify the name of the database file that you want to use. In Figure 3, I have specified the file name fully, with the library, file name and member name. Although only the file name is required, you may have to specify the library name so that the file can be located. If the file is a multiple-member file, you will need to specify the member name. For multiple-format logical files, you also need to specify which one of the record formats contains the data to be transferred.

The From parameter supports context-sensitive prompting. If the parameter is blank and you press F4, you are shown a list of libraries in the user portion of the library list. If the library name is in the parameter, the list of files within the library is presented when you press F4. Similarly, the list of members within the file is shown when the parameter contains the file name.

You can specify from one to 32 files to be downloaded. When you use more than one file, the prompt screen changes to show a Join By parameter. You must specify one or more field names that are present in each of the files; those fields are used to join records from the files. (For more information about join logical files, see "Multi-format and Join Logicals," MC, November 1992 and "Get Relational and Join," MC, February 1992.) This article does not describe how to download from more than one file at a time.

The next three parameters, Select, Where and Order By, are used to select fields and to select and sort records from the database file. These parameters are specified in SQL statement format. In this article, we will work with only the simplest cases, although you should be aware that these parameters can become quite involved.

The Select parameter specifies the fields that are to be included within each record that is downloaded. You can use the default special value (*) to indicate that all fields are to be included, or you can list the specific fields that you want to use. Up to 256 fields can be listed or included. If the record format includes more than 256 fields, you cannot use the asterisk special value, but instead must list the fields. Prompting within the Select parameter displays the fields that are in the record format of the file in the From parameter. In the example, six fields have been selected from the QADBXREF file.

The Where parameter is used to include or omit records in the database file. In the example, records will be included only if field DBXFIL is not equal to blanks. The Where parameter conditions can become quite complex with AND and OR logical conditions, especially considering that logical parenthetical expressions are supported.

The last of the SQL-type parameters used in the example is the Order By parameter. This is used to sort downloaded records by the values in fields included in the database file. You can sort each field in ascending or descending order; the default is ascending order.

Where Does the Data Go?

You use the next part of prompted file transfer to indicate what will happen with the data as it is transferred to your PC. You have three options: display the data, print it or write it to a disk file. These options are specified in the Output Device parameter.

The display option is the simplest. When you use this option, the downloaded data appears in columnar format in a window on the prompt display. The field names become column headers. The display resembles a subfile display, in that you can page forward and backward through it. In addition, you can scroll right and left if needed to see all of the fields.

You can print a simple report by selecting the printer as the output device. When you select the printer, additional parameters are shown. The printer that is used is a PC-attached printer, not an AS/400-attached printer. However, you can use a PC printer even if that printer is also used in a Workstation Function (WSF) session as an emulated printer.

The last and most complicated output option is the transfer to disk option. This option includes several other parameters, shown in 4. (This figure includes more parameters than the screen can display at one time. You will need to use the Page keys to see all of the parameters.)

The last and most complicated output option is the transfer to disk option. This option includes several other parameters, shown in Figure 4. (This figure includes more parameters than the screen can display at one time. You will need to use the Page keys to see all of the parameters.)

Use the To parameter to specify the name of the PC file that is to contain the downloaded data. This file can be located either on a floppy disk or on your PC's hard disk. A valid DOS drive, path and file name must be supplied.

The Replace Old File parameter indicates what should happen if you already have a PC file by the same name as the To file. If you select Yes, the downloaded data replaces the data in the old file. If you choose No and a PC file of the same name exists, a pop-up window is displayed. The window prompts you to press Enter to replace the file or Escape to cancel the download. Data is always replaced in an existing file; you cannot use the download program to add to an existing PC file.

The third additional parameter, PC File Type, is the most involved. The parameter is used to select a format for the downloaded data. The format that you select depends upon how you will use the data. The table in 5 describes each of the PC file type options. If you plan to import the downloaded data into a PC program, you must check the documentation for the program to determine its import capabilities. Many database and word processing programs can work with the ASCII text or BASIC random type files. Spreadsheet programs can generally import a DIF file.

The third additional parameter, PC File Type, is the most involved. The parameter is used to select a format for the downloaded data. The format that you select depends upon how you will use the data. The table in Figure 5 describes each of the PC file type options. If you plan to import the downloaded data into a PC program, you must check the documentation for the program to determine its import capabilities. Many database and word processing programs can work with the ASCII text or BASIC random type files. Spreadsheet programs can generally import a DIF file.

The Show Format of Transferred Data parameter is used to display or print a list of the fields included in the records downloaded to the PC. This list is useful if you are writing a PC program that uses the transferred data. With the list, you can create a structure within the PC program that maps to the format of the data (PC programs generally describe records in terms of the lengths and attributes of the fields in the record, not in terms of From and To positions).

The last two parameters are especially useful if you intend to work with the transferred data and then upload it to the AS/400. The Save Transfer Description parameter indicates whether or not you want to save the list of transferred fields and other download options. If you select Yes for this parameter, you must also provide the name of the description file in the last parameter. If you later want to upload the file to the AS/400 (using the RFROMPC program), you can use the saved description file to describe the format of the data file to the AS/400. This ensures that fields in the uploaded file are mapped correctly to fields in the AS/400 database file. If you don't anticipate uploading the file to the AS/400, you will probably have no use for the description file, and can select No for the Save Transfer Description parameter.

After entering your parameter selections, you run the transfer by selecting the Run menu option or by pressing F5. If the parameters are valid, the transfer request will begin. If you have incorrect parameters, an error message window is displayed and you are given the chance to correct the error.

Uploading to the AS/400

Uploading a file from the PC to the AS/400 is simpler than downloading, primarily because there are fewer parameters. To upload, you specify the destination file (on the AS/400), the source file (on the PC), the file description file (if any) or the type of PC file, and the member-processing option on the AS/400.

To initiate a prompted file upload, enter the command RFROMPC at your PC DOS prompt. After the initial displays, the Transfer Request display appears. 6 contains a sample of that display. (This figure shows more parameters than the display can show at one time. Use the Page keys to see the additional parameters when you view this display.) The sample display shows how an RPG source file on the PC can be transferred to a source file on the AS/400.

To initiate a prompted file upload, enter the command RFROMPC at your PC DOS prompt. After the initial displays, the Transfer Request display appears. Figure 6 contains a sample of that display. (This figure shows more parameters than the display can show at one time. Use the Page keys to see the additional parameters when you view this display.) The sample display shows how an RPG source file on the PC can be transferred to a source file on the AS/400.

The System Name parameter is used in the same way as on the RTOPC display. The second parameter, To, indicates the file and member name to which the PC file is to be transferred. This parameter is used with the last parameter shown in the figure, Create AS/400 Objects.

You can specify file and member names that do not exist, and have the transfer program create the file and member for you. Alternatively, the file transfer program will replace records in an existing member with data from the PC file. There is no option to add records to an existing member; if you need to do that, you will have to upload the PC file to an AS/400 work file and then copy records from the work file to the database file that you want to add to.

If you are uploading to a database file (not a source member), you can use a saved PC file description file to describe the format of the uploaded data. To use a file description, specify Yes for the Use PC File Description parameter, and enter the name of the description file you saved when downloading. You only need to create the description file (identified with the DOS file name extension .FDF) one time, unless the download/upload field selections or ordering changes.

If you are not uploading with a description file, you will have to specify the PC file type. The selections that you can use are the same as those used for the download program.

If you don't use a description file, the file is created on the AS/400 as a source physical file.

An additional parameter, not shown in the figure, is the Member Text parameter. This is prompted for if you select the Create member or Create file and member options on the Create AS/400 Objects parameter. You can enter a 50-character member description for a new member.

Working with Source Code

I have had great success using the file download and upload programs to work with source members on the PC. You should especially consider this if you work from a remote PC, where response time is slower because of communications overhead. Using the download program, you can download one or more source members to your PC, then edit them with a PC-based editor. Although most PC editing programs do not include RPG statement format support, some commercially available editors provide that function. After editing, you can use the upload program to send the source members back to an AS/400 source file, from which they can be compiled.

Other File Transfer Options

After you become familiar with the prompted file transfer programs, you can look into the batch mode programs. Batch mode means that rather than display a prompt screen where you fill in parameter values, you invoke the file transfer programs and provide the name of a stored parameter file.

You can experiment with this technique using the prompting programs. Two menu options available on both the download and upload displays are Save and Recall File Transfer Requests. You would typically work with the prompt screens to create the file transfer request, run the transfer, verify that it works correctly and then select the Save option to save all of the transfer options. The default extension for the transfer request file is .TTO.

You can use the saved transfer request later from either the prompt programs or the batch programs. To use the request in the prompt programs, you use the Recall menu option and specify the name of a valid transfer request file. All of the para-meter values are automatically filled in. You can then make changes or run the transfer request.

To run file transfers in batch mode, use the RTOPCB and RFROM-PCB commands, to transfer to and from the PC respectively. Each of these programs requires the name of a saved transfer request file as a parameter. By creating and saving transfer request files, you can create simple DOS .BAT files that can be given to your users. By running those batch files, they can use the download and upload programs without being confronted by the prompt displays that you work with.

Alternatives to PC Support File Transfer

The file transfer programs provided with PC Support are adequate for many file transfer purposes, but there may be cases where the programs do not provide a required feature or are too difficult to use as is. Some alternatives that you may need to consider include writing additional AS/400 or PC programs to format data, writing cooperative processing programs that work more directly with your data, or investigating products from other vendors.

The first alternative is useful when you must perform editing or additional file processing. This is typical when the PC is used for data entry. For example, a PC may automatically gather data throughout the day or support a data entry program. At the end of the day, you can upload the transaction file created by the PC application to the AS/400 into a work file. You would then use AS/400 programs to edit and correct the data before ultimately adding the data to your AS/400 database.

The second alternative, writing cooperative processing programs, is very complicated but may be required when you need real-time access to either AS/400 or PC data. There is quite a bit of overhead associated with both the download and the upload process. This overhead makes file transfer unsatisfactory for interactive inquiries where response time is critical. As mentioned earlier, you can consider using the Data Queues API support or writing APPC programs for the PC and the AS/400 to improve response time for random inquiries. As you may have gathered from the examples shown here, file transfer is oriented more toward working with sets of records rather than individual records, as is characteristic of inquiry applications.

Finally, other vendors offer file transfer programs. Some of these programs work with and require PC Support, whereas others use vendor-created techniques to transfer data. One of the main complaints about the PC Support transfer programs is the types of PC file formats that are supported. You may find, for example, that vendor-supplied programs are able to put data into a format that is directly usable by popular PC programs (for example, formatting data into .DBF format, as used in dBase and other database programs, rather than having to import data within those programs). Vendor-supplied programs typically provide database and record selection prompting similar to PC Support, since all of the major file transfer products seem to have adopted SQL-like prompting as the standard.

Additional Information

The documentation provided with PC Support is in manuals and machine- readable formats. The manuals include the PC Support user's guide for DOS, which describes how to run the file transfer programs and the options available. The technical reference for PC Support (DOS and OS/2) includes a great deal more detail about the parameters used with the transfer programs. In particular, the file formats supported by PC Support file transfer are described in detail in this manual. The PC Support/400 API reference contains in-depth information you'll need if you intend to write PC programs to access the transfer function APIs.

Finally, you can use the PC Support help function on your PC. To get help for the file transfer commands, you can enter PCSHELP RTOPC or PCSHELP RFROMPC. (You should be in your PCS directory when you use the PCSHELP program.) The help function provides a quick overview of the programs and the parameters used with them.

Craig Pelkie can be contacted through Midrange Computing.


PC Support/400: DOS and OS/2 Technical Reference (SC41-8091, CD-ROM QBKA6701). PC Support/400: DOS User's Guide (SC41-8199, CD-ROM QBKA6201). PC Support/400: Application Program Interface Reference (SC41-8254, CD-ROM QBKA6101).

TechTalk: PC Support File Transfer

Figure 1 Transfer Program Parameters

 RTOPC [filename<.TTO>] [/C or /M] [/H or /S] [/Z] RFROMPC [filename<.TTO>] [/C or /M] [/H or /S] [/Z] filename<.TTO> is the name of a previously created transfer request file /C: use color display mode /M: use monochrome display mode /H: use high-speed display writing /S: use low-speed display writing /Z: suppress display of IBM logo and information messages when starting 
TechTalk: PC Support File Transfer

Figure 2 Transfer "No Current Request" Display

 Create Recall Exit Help ------------------------------------------------------------------------ AS/400 System-to-PC Transfer There is no current transfer request at this time. You can use the create or recall actions to establish the current transfer request. To select an action from the top of the display, press F10. ------------------------------------------------------------------------ Enter Esc=Cancel F1=Help F3=Exit F10=Actions 
TechTalk: PC Support File Transfer

Figure 3 RTOPC Create Transfer Request, Part 1

 Create an AS/400 System-to-PC Transfer Request Select options and then press Enter System name. . . . . . . . [AS400 ] FROM . . . . . . . . . . . [QSYS/QADBXREF(QADBXREF) ] SELECT . . . . . . . . . . [dbxlib,dbxfil,dbxown,dbxtxt,dbxatr,dbxtyp ] WHERE. . . . . . . . . . . [dbxfil <> ' ' ] Fieldname(s) ORDER BY . . . . . . . . . [dbxlib,dbxfil ] Output device. . . . . . . 1. Display 2. Printer 3. Disk ------------------------------------------------------------------------ Enter Esc=Cancel F1=Help F3=Exit F4=Prompt F9=Insert Line Shift+F4=Group functions 
TechTalk: PC Support File Transfer

Figure 4 Options when Using DISK as the Output Device, Part

 Create an AS/400 System-to-PC Transfer Request More: Select options and then press Enter To . . . . . . . . . . . . [c:PCSxferfile.txt > Replace old file . . . . . . . . . 1. Yes 2. No PC file type . . . . . . . 1. ASCII text 2. DOS random 3. BASIC sequential 4. BASIC random 5. DIF(TM) 6. No conversion 7. DOS random type 2 Show format of transferred data . . . . . 1. Display 2. Print 3. None Save transfer description. . . . . . . . 1. Yes 2. No Description file name. . . . . . . . . [c:PCSxferfile.FDF > ------------------------------------------------------------------------ Enter Esc=Cancel F1=Help F3=Exit Shift+F4=Group functions Spacebar 
TechTalk: PC Support File Transfer

Figure 5 PC File Types Used in RTOPC and RFROMPC (CHART)

 (chart headings) File Type : Field Delimiter : Record Delimiter : Numeric Fields : EBCDIC/ASCII Translation : Field Length : Record Length : Notes: ASCII None Carriage return (x'0D'),Line feed (x'0A') Binary/Zoned/Packed: changed to ASCII numeric, minus sign to left Yes Fixed Variable BASIC random None None Binary/Zoned/Packed: changed to corresponding BASIC numeric types Yes Fixed Fixed BASIC sequential Comma (x'2C') Carriage return (x'0D'), Line feed (x'0A') Binary/Zoned/Packed: hanged to ASCII numeric, minus sign to left Yes Variable Variable DIF N/A N/A Binary/Zoned/Packed: changed to ASCII numeric, minus sign to left Yes N/A N/A Used for transferring to/from spreadsheet applications DOS random None None Binary: changed to PC format; Zoned: only sign half-byte is changed; Packed: only sign half-byte is changed Yes Fixed Fixed DOS random type 2 None None Binary: change to PC format; Zoned: only sign half-byte is changed; Packed: no changes Yes Fixed Fixed Used for SAA compliance with IBM PC language compilers No conversion None None No changes No Fixed Fixed 






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    In this 45-minute recorded webinar, virtualization specialist Glenn Robinson joins Ash Giddings to discuss the use of VIOS in today’s demanding Power Systems environments. VIOS can help you realize real business value by reducing IT expenditure and adding the flexibility to grow and shrink resources according to data center demands through virtualization across IBM Power Systems estates.

  • ​Multi-Platform Application Monitoring

    SB Halcyon WC Generic

    Make Application Monitoring Easy Across the IBM i, Windows, AIX, and Linux Platforms in Your Environment
    IT departments are constantly bombarded by information from a wide variety of operating systems, business applications, and critical processes. At the same time, the department must support a complex array of servers and devices running across their entire network.
    With limited resources and the need to keep costs in check, more and more is expected of operational staff to handle this information efficiently.
    In this 45-minute recorded webinar, we’ll dissect complex systems monitoring by introducing best practices and smart techniques that will help you:
    - Ensure vital business applications run smoothly and without disruption
    - Respond swiftly and with appropriate actions
    - Confirm that essential data is received at the right time
    - Prove service levels are maintained
    - Keep contingency and high availability strategies fully operational

  • ​IBM i War Stories from the Front Line

    SB Halcyon WC Generic

    IBM i is great at managing varied workloads—the OS offers many built-in work management and system utilities to aid administration.
    But greater customization is sometimes necessary in the line of duty.
    Halcyon has built upon these utilities to deliver a number of advanced functions designed for you to take control of all of your day-to-day IBM i activities.
    During this on-demand webinar, our experts will demonstrate some of Halcyon’s capabilities and describe real-life scenarios that highlight how you can:

    - Reduce your alerting footprint by implementing leading-edge monitoring techniques 
    - Identify both organic growth and spikes in disk space utilization
    - Automate time-consuming housekeeping tasks
    - Take advantage of the powerful IBM i Services
    - Automate literally anything

    Set your sights on having the right monitoring solution, no matter what comes your way. Watch the recording today!

  • Work Smarter: Integrate IBM i and Desktop Applications

    SB HelpSystems WC Generic

    My desktop application users spend a lot of time manually generating and printing letters using IBM i data.
    Our team copies and pastes information between IBM i applications all the time. Launching a PC application from my IBM i screens is impossible today.
    Sound familiar?
    Too many businesses go through manual efforts to transfer documents and data across IBM i and desktop applications—especially ERPs. Whether you use JDE World, JDE EnterpriseOne, Infor, Epicor, Microsoft Dynamics, or any other ERP, chances are your employees are stuck transferring information manually. And all of that manual effort leads to hours upon hours of wasted time.
    But it doesn’t need to anymore.

    See More

  • IBM i Resources Retiring?

    SB HelpSystems WC Generic

    Let’s face it: IBM i experts and RPG programmers are retiring from the workforce. These folks have been managing all areas of your business—often manually and behind the scenes—for decades, everything from IT operations to data and documents to cybersecurity.
    Are you prepared to handle their departure?
    During this 30-minute recorded webinar, our panel of IBM i experts—Chuck Losinski, Robin Tatam, Richard Schoen, and Tom Huntington—will outline strategies that allow your company to cope with IBM i skills depletion by adopting these strategies that allow you to get the job done without deep expertise on the OS:
    - Automate IBM i processes
    - Use managed services to help fill the gaps
    - Secure the system against data loss and viruses
    IBM i skills depletion is a top concern for IBM i shops around the world. The strategies you discover in this webinar will help you ensure that your system of record—your IBM i—continues to deliver a powerful business advantage, even as staff retires.

    Watch this webcast now

  • IFS Security – Don’t Leave Your Server Vulnerable

    SB HelpSystems WC Generic

    Experts agree that one of the most overlooked areas of IBM i security is the Integrated File System. Available since V3R1, the IFS provides access for users carrying nothing more than a user profile and password, so it better be secure! If you believe nothing important is stored on your server's IFS, think again, because it's a conduit to many things, including the Operating System and all of your application libraries and files.
    Watch this important session to learn about securing the IFS, including:
    Why do we care about the IFS?
    Permissions versus Authority
    Root folder access
    Auditing IFS activities
    Read/Write versus *ALLOBJ
    Anti-Virus Considerations

  • Who’s Afraid of Linux on Power, AIX, and VIOS? Not i.

    SB HelpSystems WC Generic

    This 30-minute recording demystifies Linux on Power, AIX, and VIOS and teaches best practice techniques for maintaining and controlling critical processes and applications running on your Linux, AIX, and VIOS environments.

  • Backup and Recovery Considerations for Security Data and Encrypted Backups

    SB PowerTech WC GenericSecurity expert Carol Woodbury is joined by the newest member of the HelpSystems team: Debbie Saugen.
    Debbie is recognized worldwide as an expert on IBM i backup and recovery, disaster recovery, and high availability. For decades, Debbie has helped IBM i shops build and implement effective business continuity plans.
    In today’s business climate, business continuity is more important than ever. But 83 percent of organizations are not totally confident in their backup strategy.
    During this webinar, Carol and Debbie discuss the importance of a good backup plan, how to ensure you’re backing up your security information, and your options for encrypted back-ups.

    Watch the webinar today!


  • Profound.js: The Agile Approach to Legacy Modernization

    SB Profound WC Generic

    In this presentation, Alex Roytman (CEO, Profound Logic) and Liam Allan (2016 COMMON Student Innovation Award winner) will unveil a completely new and unique way to modernize your legacy applications.
    Learn how Agile Modernization:

    - Uses the power of Node.js in place of costly system re-writes and migrations
    - Enables you to modernize legacy systems in an iterative, low-risk manner
    - Makes it easier to hire developers for your modernization efforts
    - Integrates with Profound UI (GUI modernization) for a seamless, end-to-end legacy modernization solution

    Watch this Webcast NOW!

  • The Truth About Viruses on IBM i

    SB HelpSystems WC Generic

    Protecting your data from viruses or malicious code is not an unfamiliar concept, but understanding how these threats can affect your Power Systems server may not be as easy to grasp.
    There are many myths about viruses and IBM i—including the belief that the system is immune. Many Power Systems managers still don’t see viruses as a risk because they see them as a Windows threat. While this was once true, today’s connected environments operate under different rules.
    It’s time to take action and protect IBM i and the network that connects to it. This on-demand webinar will help you gain an understanding of the relationships between:

    - Viruses and the integrated file system (IFS)
    - Power Systems and Windows viruses
    - PC-based anti-virus scanning vs native IBM i scanning
    There are a number of ways you can minimize your exposure to viruses. Learn the facts to ensure you're fully-protected.

  • Business Process Automation with Robot

    SB HelpSystems WC Generic

    Automate Process Flow Through the Data Center
    Typical “computerized” business processes are a combination of multiple schedulers, operational scripts, CL programs, and manual file checking, all backed up with the trusty runbook.
    Is there a better way to manage business processes?
    It is a common misconception that a business process cannot be automated if it’s too complicated or requires that someone verify each step. We’re here to tell you there is a better way to manage your business—process automation is possible!
    Take 30 minutes to learn the options for automating your business process flow and how they fit into your data center processing, including cases of:
    - Complex or iterative schedules
    - Event-driven dependencies
    - Multi-platform dependencies
    - Dynamically calculated parameters
    - Exception notification
    - SAP and Oracle JD Edwards EnterpriseOne integration
    How do I know business process automation is effective?
    If you have any doubts that automating complex business processes will improve your level of service, you’ll also hear a success story from the senior systems administrator at Trident Seafoods who embraced automation using the Robot solution and is reeling in the benefits!

  • Find Out Why You Should Keep Data on IBM i

    SB HelpSystems WC Generic

    It’s simple. IBM i is the most reliable, securable, and powerful platform to house your critical business data.
    IBM i was built for business and has added features and functionality over the years to keep up with modern business needs. You can trust it to run your business, access your data in real-time, and keep your data secure. Plus, IBM i can scale to your business and handle all of your critical data.
    Can your other platforms do that?
    We didn’t think so.
    Watch this 30-minute webinar to learn why you should keep your data on IBM i, including:
    - IBM i is reliable
    - IBM i offers fast and secure real-time data access
    - IBM i helps your business prepare for tomorrow
    Plus, we demonstrate how Sequel Data Access helps you modernize IBM i data access and meet your business needs.

  • Mobile Apps for IBM i Monitoring

    SB Halcyon WC Generic

    Overnight and weekend support can be a minefield for operations teams tasked with attempting to maintain system availability, especially when they must rely on laptop-based VPN access—where a delayed response can prove costly.
    With over 2 billion smartphone users worldwide, it’s perfectly reasonable for you to use the BYOD movement to your advantage and start managing your IT infrastructure from the palm of your hand. Watch this on-demand webinar to learn how Halcyon has modernized this crucial layer of support by introducing mobile applications for IBM i monitoring.
    You’ll hear how one company has used the Enterprise Console mobile app to provide a valuable audit trail and speed up response time. You’ll also learn:
    - The benefits of mobile apps
    - How to respond to critical messages within seconds
    - How to get notifications your way on your device
    - How to set up escalation, ensuring alerts are always handled in a timely fashion
    If your team is responsible for managing IBM i applications and services after regular business hours, you won’t want to miss this one!


  • Speed Up Your Manufacturing and Distribution with Paperless Processes

    SB HelpSystems WC Generic

    Your ERP system —whether it’s JDE World, Enterprise One, Infor, Epicor, Microsoft Dynamics, VAI, or anything else—is essential to maintaining your company’s key business information and processes. But you’re constantly generating and receiving paper and electronic documents, too, and it’s hard to keep everything straight. So, you wind up chasing documents and data around—and keeping your customers and vendors waiting.
    It’s time to make life easier and make your customers happier. With an electronic document management system, you can integrate with your ERP to keep all of your key documents and data in one spot.
    And when all of your documents are stored digitally, you can speed up your processes and get key documents (like purchase orders and invoices) approved faster.
    Watch the webinar and learn how to:
    - Integrate a document management system with your ERP
    - Capture all of your key shop floor, order, and shipment documents in one central repository
    - Improve customer, vendor, and employee response times
    - Accomplish more work without adding additional staff
    It’s time to deliver your shipments faster and keep your customers happy by streamlining your paperwork processes.

  • Dock Door Signing Made Easy

    SB HelpSystems WC Generic

    How long does dock door signing take your organization? Too long if you’re still using manual processes and paper.
    From generating to collating to printing to routing to signing, manual processes and paper slow down your organization—and your delivery times. Electronic documents and digital signature capture can change all of that. And your organization will be able to create, route, approve (with digital signatures), and retrieve documents faster.
    Learn how digital signature capture helps you:
    - Eliminate steps in your approval processes
    - Improve auditability
    - Reduce customer service time to resolve questions
    Plus, we’ll demonstrate how digitizing signatures and documents will reduce your organization’s costs over the long haul.

  • 5 Reasons Developers Love Robot Schedule

    SB HelpSystems WC Generic

    Why AppDev Should Embrace Automation
    Your application development team is an expensive resource that works hard to improve business processes, yet more and more IBM i shops are putting AppDev in charge of managing day-to-day system operations.
    Instead of taking their attention away from the website, business analytics, mobile, security, SQL data access, and more, streamline operations with automation and build in notifications so your teams have visibility into processing when they need it, and can manage the rest by exception.
    In just 30 minutes, our experts will show how AppDev teams can take advantage of Robot automated operations on IBM i and beyond so they can:
    - Stop programming for multi-platform job and file event dependencies
    - Stop struggling with incorrect parameter values
    - Stop wondering where to fit a process into daily, weekly, or monthly cycles
    - Stop the on-call headaches, the firefighting, and the lack of progress cycle
    - Go ahead, give your AppDev team a productivity boost!

  • Affordable Query Tool for Software Developers

    SB NGS WC Generic

    NGS’ Software Developer Kit (SDK) gives IBM i developers comprehensive query, dynamic mobile reporting, analytics and Web report design features at an affordable cost. Install and create meaningful outputs for managers in one day! Web page and portal integration, email, FTP are included.
    The $895* SDK includes a one user license, online training, user manuals, one year of software maintenance; toll-free support and online incident reporting.
    - Want to modernize beyond Query/400 and PC files transfers?
    - Need a Web reporting solution without the learning curve and overhead of DB2 Web Query?
    - Have many reporting needs, but a tight budget and small staff?
    View the demo and request a FREE TRIAL of the SDK.
    * Limited time offer.

  • Your introduction to RCAC and Authority Collection

    SB PowerTech WC Generic

    IBM has provided us with two powerful and very exciting security enhancements in the last two versions of IBM i.

    Scott Forstie of IBM joins Carol Woodbury to demonstrate and describe the V7R2 feature called Row and Column Access Control (RCAC), which extends how you define which users have access to specific rows in a database file. RCAC also provides a way to mask data for all or selected users.

    The recently released V7R3 adds Authority Collection. Authority Collection provides organizations and vendors with the ability to know exactly what authority is required to perform a task, eliminating the guesswork. Gone is the need to set *PUBLIC authority on database files to *ALL or to automatically grant service accounts *ALLOBJ special authority just because you’re unsure of what authority is required.

    Watch Scott and Carol as they discuss these and other new security features delivered in V7R2 and V7R3.

  • ​Getting Started with IBM i Security: Event Auditing

    SB PowerTech WC Generic

    Learn why event auditing is necessary and how to configure it
    Experts’ fears surrounding the risks associated with poor configuration were recently confirmed by the 2016 State of IBM i Security Study. Published annually, the results reveal most Power Systems lack adequate security controls and auditing measures.
    In this fast-paced webinar series, leading experts Robin Tatam and Carol Woodbury share insight into critical areas of IBM i security.
    This second session of the series introduces event auditing, with Robin Tatam covering the basics and more:
    - Why auditing is necessary
    - Determine if IBM i auditing is currently active
    - How to configure auditing with one simple command
    - What audit events are recorded (and which are missed!)
    - How high availability (HA) applications often make critical events disappear
    - Event reporting and real-time alerting

  • Getting Started with IBM i Security: Securing PC Access

    SB PowerTech WC Generic

    Protect your system from unauthorized network access through readily available PC tools

    Experts’ fears surrounding the risks associated with poor configuration were recently confirmed by the 2016 State of IBM i Security Study. Published annually, the results reveal most Power Systems lack adequate security controls and auditing measures.

    In this fast-paced webinar series, leading experts Robin Tatam and Carol Woodbury share insight into critical areas of IBM i security.

    This on-demand webinar will show you how well-known services like FTP and ODBC enable users to access sensitive data without oversight or restrictions. Robin Tatam will also explain what exit programs are and how you can use them to protect your organization.

  • No Time for IBM I Security? No Problem

    SB PowerTech WC Generic

    “Security” is definitely on your IT staff’s to-do list, but how often does this item get checked off?

    IT doesn’t have enough time for security—the 2016 IBM i Security Study proves it. The trouble is that data security isn’t a set-and-forget project. Data security on your IBM i requires on-going attention and expertise.

    In this on-demand webinar, you’ll learn how to save time and work more effectively. We’re cutting to the core of IBM i security by outlining the simple strategy developed by our experts.

    You’ll see a straightforward approach to understanding and addressing risk to your IBM i data. We’ll also show you how our world-class security services help people protect business-critical data when they don’t have the time, resources, or knowledge to tackle IBM i security on their own.

  • Getting Started with IBM i Security: System Values

    SB PowerTech WC Generic

    Set the tone for data protection with security-relevant system values

    Experts’ fears surrounding the risks associated with poor configuration were recently confirmed by the 2016 State of IBM i Security Study. Published annually, the results reveal most Power Systems lack adequate security controls and auditing measures.

    In this fast-paced webinar series, leading experts Robin Tatam and Carol Woodbury share insight into critical areas of IBM i security.

    The series opens with an introduction to security-relevant system values.

    System values are one of the fundamental elements of IBM i security. The security system values enable you to “set the tone” of security on your IBM i, enforce password composition rules, and enable auditing. Watch this on-demand webinar to see Carol Woodbury describe these system values and provide guidance on their best practice settings.

  • Getting Started with IBM i Security: Integrated File System (IFS)

    SB PowerTech WC Generic

    The IFS is one of the most commonly overlooked aspects of IBM i security
    Experts’ fears surrounding the risks associated with poor configuration were recently confirmed by the 2016 State of IBM i Security Study. Published annually, the results reveal most Power Systems lack adequate security controls and auditing measures.
    In this fast-paced webinar series, leading experts Robin Tatam and Carol Woodbury share insight into critical areas of IBM i security.
    This recorded session has Robin Tatam introducing IFS security:
    - Defining IFS
    - How the IFS is configured
    - Common IFS security mistakes
    - What a virus can do to IBM i through the IFS
    - Tracking user activity

  • ​7 Habits of Highly Secure Organizations

    SB PowerTech WC Generic

    Everyone knows that cyber security is important, but getting started on the road to data protection and compliance can be confusing and intimidating. Understanding common vulnerabilities helps you focus your attention and resources on the areas that need the most help.
    We all want “best-practice” security, but what are top organizations doing to achieve and maintain it?
    Watch this webinar to learn the details about how to develop the seven habits that are part of daily life for secure organizations. You’ll learn how to:
    - Break the Ostrich Syndrome
    - Develop a Security Policy
    - Assess Current Standing
    - Perform Security Event Logging and Review
    - Use “Best of Breed” Technologies
    - Monitor for Ongoing Compliance
    - Plan for the Future
    This on-demand webinar examines what each of these habits means to IBM i, and helps you make sure that you don’t become the next security statistic.

  • An Introduction to PCI Compliance on IBM Power Systems

    SB PowerTech WC Generic

    "From the world's largest corporations to small Internet stores, compliance with the PCI Data Security Standard (PCI DSS) is vital for all merchants who accept credit cards, online or offline, because nothing is more important than keeping your customer’s payment card data secure.” — PCI Security Standards Council
    Complying with the PCI standard is a normal part of doing business in today’s credit-centric world. But, PCI applies to multiple platforms.
    The challenge becomes how to map the general PCI requirements to a specific platform, such as IBM i. And, more importantly, how can you maintain—and prove—compliance?
    Watch this webinar to understand:
    - How PCI requirements relate to IBM i systems
    - IBM i-specific barriers to compliance
    - How PowerTech security solutions help you fulfill PCI requirements, meet compliance guidelines, and satisfy auditors
    You’ll leave with the knowledge and confidence you need to evaluate PCI compliance requirements and prepare your IBM i system for today’s regulatory challenges.

  • Implementing Multiple Layers of Defense

    SB PowerTech WC Generic

    Your IBM i holds a massive amount of data. In most organizations, that data constitutes a mission-critical and high-value asset.

    How do you adequately protect the data residing on your IBM i, given its value to your organization? IBM has provided us with many options for protecting our data, but it’s now always clear how to select and implement the best options for your circumstances.

    This recorded webinar describes IBM i’s different data security options, along with implementation recommendations and tips for getting started. Carol Woodbury, one of the world’s top IBM i security experts, also provides considerations to help you determine how many layers of security are right for your organization.

  • Data Breaches: Is IBM i Really at Risk?

    SB PowerTech WC GenericIBM i is known for its security, but this OS could be more vulnerable than you think.
    Although Power Servers often live inside the safety of the perimeter firewall, the risk of suffering a data leak or data corruption remains high.
    Watch noted IBM i security expert Robin Tatam as he discusses common ways that this supposedly “secure” operating system may actually be vulnerable and who the culprits might be.

    Watch the webinar today!


  • Easy Mobile Development

    SB Profound WC Generic

    Watch this on-demand webinar and learn how to rapidly and easily deploy mobile apps to your organization – even when working with legacy RPG code! IBM Champion Scott Klement will demonstrate how to:
    - Develop RPG applications without mobile development experience
    - Deploy secure applications for any mobile device
    - Build one application for all platforms, including Apple and Android
    - Extend the life and reach of your IBM i (aka iSeries, AS400) platform
    You’ll see examples from customers who have used our products and services to deliver the mobile applications of their dreams, faster and easier than they ever thought possible!
    Watch this Webinar Now!

  • Profound UI: Unlock True Modernization from your IBM i Enterprise

    SB Profound PPL 5491

    Modern, web-based applications can make your Enterprise more efficient, connected and engaged. This session will demonstrate how the Profound UI framework is the best and most native way to convert your existing RPG applications and develop new modern applications for your business. Additionally, you will learn how you can address modernization across your Enterprise, including databases and legacy source code, with Profound Logic.
    We will demonstrate how Profound UI:
    - Goes beyond simple screen-scraping to truly modernize your RPG applications
    - Uses RPG Open Access and your own RPG code and development talent to modernize
    - Supports rapid development with an easy-to-use, drag-and-drop Designer
    - Integrates with our on-the-fly modernization, mobile development, and Enterprise Modernization solutions

  • 5 New and Unique Ways to Use the IBM i Audit Journal

    SB HelpSystems ROBOT GenericHigh availability for IBM i has been a hot topic in 2017, jumping 20% from our 2016 survey to take the #2 seat on IT priority lists just behind cybersecurity. And no surprise with these two topics so closely tied to your most valuable asset: your irreplaceable business data.
    With major airline outages last year and the recent ransomware attacks, you must be asking yourself: am I doing everything I can to protect my organization’s data?
    Tune in as our panel of IBM i high availability experts—Tom Huntington, Matt Staddler, and Cole Ragland—deliver lively discussion around the top high availability issues of today, including:

    • Why companies don’t test role swaps when they know they should
    • Whether high availability in the cloud makes sense for IBM i users
    • Why some organizations don’t have high availability yet
    • How to get high availability up and running at your organization
    • High availability considerations for today’s security concerns

    There are no do-overs when it comes to your data. Once it’s gone, it’s gone...unless you have a data replication layer in place to protect it. Learn the value of these strategic solutions and how you can implement them in a hurry—watch now!


  • Profound.js 2.0: Extend the Power of Node to your IBM i Applications

    SB Profound WC 5541In this Webinar, we'll demonstrate how Profound.js 2.0 enables you to easily adopt Node.js in your business, and to take advantage of the many benefits of Node, including access to a much larger pool of developers for IBM i and access to countless reusable open source code packages on npm (Node Package Manager).
    You will see how Profound.js 2.0 allows you to:

    • Provide RPG-like capabilities for server-side JavaScript.
    • Easily create web and mobile application interfaces for Node on IBM i.
    • Let existing RPG programs call Node.js modules directly, and vice versa.
    • Automatically generate code for Node.js.
    • Automatically converts existing RPGLE code into clean, simplified Node.js code.

    Download and watch today!


  • Make Modern Apps You'll Love with Profound UI & Profound.js

    SB Profound WC 5541Roses are red, your UIs are green...It's time to make your apps proud to be seen!
    Whether you have green screens or a drab GUI, your outdated apps can benefit from modern source code, modern GUIs, and modern tools.
    Profound Logic's Alex Roytman and Liam Allan are here to show you how Free-format RPG and Node.js make it possible to deliver applications your whole business will love.
    In this webinar, you'll learn how you can use both Profound UI and Profound.js to:

    • Transform legacy RPG code to modern free-format RPG and Node.js
    • Deliver truly modern application interfaces with Profound UI
    • Extend your RPG applications to include Web Services and NPM packages with Node.js

    This webinar will include a live product demonstration and Q&A with the presenters.

    Download and watch today!

  • 2017 IBM i Marketplace Revealed


    IBM i is one of technology’s best-kept secrets, with little information available about what IBM i users are doing on this server. Even companies that use this technology struggle to explain to their own teams what IBM i stands for and who else is using it.
    The IBM i Marketplace Survey—now in its 3rd year—was designed to solve this problem. Watch this on-demand webinar for the exclusive results of the 2017 survey. IBM i Champion Tom Huntington is joined by a panel of technology experts to discuss year-over-year trends and new insights. The panel will discuss:

    • What other platforms do you run alongside IBM i?
    • What programming and Open Source languages are you using?
    • What are your top IT issues?
    • What version of POWER and what OS level is most prevalent?
    • Are you expanding your usage of IBM i?
    • Is IBM i a good ROI?

    The expert panel will provide industry insight and comments about the results. When the webinar concludes, you’ll get access to the full results.

  • Accelerating Programmer Productivity with Sequel


    Most business intelligence tools are just that: tools, a means to an end but not an accelerator. Yours could even be slowing you down. But what if your BI tool didn't just give you a platform for query-writing but also improved programmer productivity?
    Watch the recorded webinar to see how Sequel:

    • Makes creating complex results simple
    • Eliminates barriers to data sources
    • Increases flexibility with data usage and distribution

    Accelerated productivity makes everyone happy, from programmer to business user.

  • Business Intelligence is Changing: Make Your Game Plan


    Everyone wants a piece of your business data. But keeping up with data access requests in the era of constantly growing data is a challenge. As a result, your IT department can be overwhelmed, inundated, and constantly needing to play catch-up.
    It’s time to develop a strategy that will help you meet your informational challenges head-on. Watch the webinar to learn how to set your IT department up for business intelligence success in 2018.
    You’ll learn how the right data access tool will help you:

    • Access IBM i data faster
    • Deliver useful information to executives and business users
    • Empower users with secure data access

    Ready to make your game plan and finally keep up with your data access requests?

  • Controlling Insider Threats on IBM i


    Let’s face facts: servers don’t hack other servers. Despite the avalanche of regulations, news headlines remain chock full of stories about data breaches, all initiated by insiders or intruders masquerading as insiders.
    User profiles are often duplicated or restored and are rarely reviewed for the appropriateness of their current configuration. This increases the risk of the profile being able to access data without the intended authority or having privileges that should be reserved for administrators.
    Watch noted security expert Robin Tatam as he discusses a new approach for onboarding new users on IBM i and best-practices techniques for managing and monitoring activities after they sign on.

  • Don't Just Settle for Query/400...


    There’s a better way to run your queries. With an advanced query tool like Sequel Data Access, you can deliver the IBM i data your organization needs quickly and efficiently—without the hang-ups.
    In this session, we’ll address common frustrations with Query/400, discuss major data access and distribution trends, and help you understand what to look for in a more advanced query tool.
    Plus, you’ll learn how a tool like Sequel lightens IT’s load by:

    • Accessing real-time data, so you can make real-time decisions
    • Providing run-time prompts, so users can help themselves
    • Delivering instant results in Microsoft Excel and PDF, without the wait
    • Automating the query process with on-demand data, dashboards, and scheduled jobs
    • Watch the webinar and learn why you shouldn’t just settle for Query/400.


  • How to Manage Documents the Easy Way


    What happens when your company depends on an outdated document management strategy?
    Everything is harder.
    Capturing documents means scanning and filing—which takes you away from tasks that actually matter to the business. Managing documents means sorting through an endless sea of shared folders or filing cabinets—and sometimes documents can’t be found. Distributing documents means following a frustrating, manual process for routing documents internally and sending them to vendors and customers.
    You don’t need to stick with status quo anymore.
    Watch the webinar to learn how to put effective document management into practice and:

    • Capture documents faster, instead of wasting everyone’s time
    • Manage documents easily, so you can always find them
    • Distribute documents automatically, and move on to the next task


  • Lessons Learned from the AS/400 Breach


    Get actionable info to avoid becoming the next cyberattack victim.
    In “Data breach digest—Scenarios from the field,” Verizon documented an AS/400 security breach. Whether you call it AS/400, iSeries, or IBM i, you now have proof that the system has been breached.
    Watch IBM i security expert Robin Tatam give an insightful discussion of the issues surrounding this specific scenario.
    Robin will also draw on his extensive cybersecurity experience to discuss policies, processes, and configuration details that you can implement to help reduce the risk of your system being the next victim of an attack.

  • Monitor VIOS (and AIX) from Your IBM i


    Virtual I/O Server (VIOS) runs on AIX and allows you to share input/output resources across logical partitions. The health of your VIOS server is critical to the performance of all your Power server partitions, so monitoring it is a must.
    Our 2017 IBM i Marketplace Survey Results uncovered a cool trend: an increasing number of IBM i shops are running AIX instances alongside IBM i on Power Systems servers. We like to see these systems playing nicely together on the same server, though it does shine a spotlight on shared resources.
    During this 30-minute recording, our experts demonstrate the new VIOS and AIX monitoring capabilities in Robot Monitor. You’ll learn about:

    • The top AIX metrics that impact VIOS
    • Real-time monitoring with dashboard displays
    • Threshold and notification options
    • Identifying trends to better allocate resources

    With VIOS/AIX running alongside IBM i, you need visibility into your entire Power environment.
    Watch now to see how Robot Monitor can get you there!



  • Overwhelmed by Operating Systems?


    You’re responsible for looking after Windows, Linux, AIX, and VIOS, but you worry that you don’t understand their complexities well enough to make your job effective—or easy.
    No problem! Simplify the management of multiple operating systems and applications without becoming experts in each area.
    In this 30-minute recorded webinar, our experts demonstrate how you can:

    • Manage multiple platforms from a central location
    • View monitoring results in a single pane of glass on your desktop or mobile device
    • Take advantage of best practice, plug-and-play monitoring templates
    • Create rules to automate daily checks across your entire infrastructure
    • Receive notification if something is wrong or about to go wrong

    This presentation includes a live demo of Network Server Suite and shows how easy monitoring multiple operating systems and applications can be using point-and-click technology.


  • Real-Time Disk Monitoring with Robot Monitor


    When IBM i disk space pulls its notorious disappearing act, you don’t have time to waste figuring out how the trick is done. You need to know when disk space starts to disappear and where it has gone before system performance and productivity start to suffer.
    Looking behind the curtain to keep a close eye on disk space—especially in a multi-partition environment—can have its challenges, but every good admin can have an ace up their sleeve. Our experts will show you how Robot Monitor can help you pinpoint exactly when your auxiliary storage starts to disappear and why, so you can start taking a proactive approach to disk monitoring and analysis. You’ll also get insight into:

    • The main sources of disk consumption
    • How to monitor temporary storage and QTEMP objects in real time
    • How to monitor objects and libraries in real time and near-real time
    • How to track long-term disk trends

    Start seeing through the sleight of hand and get instant visibility into disk usage. Add advance warning of potential threats and—abracadabra!—you’ll reduce the risk of disk space depletion and curb the sudden flurry of activity to clean things up.


  • Stop Re-keying Data Between IBM I and Other Applications


    Still following manual processes for extracting and transferring data across platforms? You’re not alone. Many business still depend on RPG for their daily business processes and report generation. And that leads to a lot of manual effort.
    Wouldn’t it be nice if you could stop re-keying data between IBM i and other applications? Or if you could stop replicating data and start processing orders faster? Or what if you could automatically extract data from existing reports instead of re-keying?
    It’s all possible. Watch this webinar to learn about:

    • The data dilemma
    • 3 ways to stop re-keying data
    • Data automation in practice

    Plus, you’ll see a demonstration of how data automation software from HelpSystems will help you finally stop re-keying data.


  • Survey Results: 2018 Top Cybersecurity Risks and Mitigation Strategies


    Protecting your organization from cyberthreats has never been more important—or more difficult.
    IT pros have many tactics to choose from, but time (and budgets!) are not unlimited. The key is prioritizing risks and identifying the most effective ways to mitigate the danger.
    In 2018, HelpSystems surveyed more than 600 IT and cybersecurity professionals to find out what security exploits loom largest and what strategies they’re turning to for protection.
    In this on-demand webinar, our team of cybersecurity security experts analyzes results. You’ll learn about:

    • Security strategies your peers are most interested in implementing
    • How managers and executives prioritize security
    • Who is responsible for cybersecurity at organizations around the world
    • Where IT pros turn for assistance with security

    You'll also get practical tips for using this data to drive cybersecurity conversations at your organization.


  • The Top Five RPG Open Access Myths....BUSTED!


    When it comes to IBM® Rational® Open Access: RPG Edition (also known as RPG Open Access), there are still many misconceptions - especially where application modernization is concerned!

    In this Webinar, we'll address some of the biggest myths about RPG Open Access, including:

    • Modernizing with RPG OA requires significant changes to the source code
    • The RPG language is outdated and impractical for modernizing applications
    • Modernizing with RPG OA is the equivalent to "screen scraping"

    This Webinar features IBM i expert Alison Butterill, and Profound Logic’s Brian May and Alex Roytman.


    Watch the On-demand Webinar Now!

  • Time to Remove the Paper from Your Desk and Become More Efficient


    Do your users keep paperwork on their desk until it's processed?
    Are people constantly removing documents from filing cabinets?
    What happens when your company depends on an outdated document management strategy?
    Too much paper is wasted—approximately 1,000 pages per month per worker.
    Attempts to locate documents in endless filing cabinets drive your employees crazy.
    And distributing documents to customers, vendors, and business partners is expensive and takes up far too much time.
    These are just three common reasons why it might be time for your company to implement a paperless document management system.
    Watch the webinar to learn more and discover how easy it can be to:

    • Capture
    • Manage
    • And distribute documents digitally

    Plus, our experts will provide a live demonstration of how implementing a document management solution will quickly solve your paper-based problems, so you can be more

  • IBM i: It’s Not Just AS/400


    IBM’s Steve Will talks AS/400, POWER9, cognitive systems, and everything in between

    Are there still companies that use AS400? Of course!

    IBM i was built on the same foundation.
    Watch this recorded webinar with IBM i Chief Architect Steve Will and IBM Power Champion Tom Huntington to gain a unique perspective on the direction of this platform, including:

    • IBM i development strategies in progress at IBM
    • Ways that Watson will shake hands with IBM i
    • Key takeaways from the AS/400 days


  • TRY the One Package That Solves All Your Document Design and Printing Challenges

    SB CYBRA PPL 5382

    Produce bar code labels, electronic forms, ad hoc reports, and RFID tags – without programming! MarkMagic is the only document design and print solution that combines report writing, WYSIWYG label and forms design, and conditional printing in one integrated product. Why support 5 different products, when you can do it all with MarkMagic?

    - Drive over 450 different printer types.
    - Create invoices, statements, checks.
    - Set dynamic rules that transform output on the fly.
    - Conditionally distribute via Email, fax, or PDF.
    - Integrate with your current applications in minutes.
    - Preview printing on screen.
    - Native System i, Windows, AIX, Linux.

    Try MarkMagic today for free

  • Backup and Recovery on IBM i: Your Strategy for the Unexpected

    SB HelpSystems SC 5413

    Disaster protection is vital to every business. Yet, it often consists of patched together procedures that are prone to error. From automatic backups to data encryption to media management, Robot automates the routine (yet often complex) tasks of iSeries backup and recovery, saving you time and money and making the process safer and more reliable.
    Automate your backups with the Robot Backup and Recovery Solution.
    Key features include:
    - Simplified backup procedures
    - Easy data encryption
    - Save media management
    - Guided restoration
    - Seamless product integration
    Make sure your data survives when catastrophe hits.
    Try the Robot Backup and Recovery Solution FREE for 30 days.

  • Manage IBM i Messages by Exception with Robot

    SB HelpSystems SC 5413

    Managing messages on your IBM i can be more than a full-time job if you have to do it manually. Messages need a response and resources must be monitored—often over multiple systems and across platforms. How can you be sure you won’t miss important system events?
    Automate your message center with the Robot Message Management Solution.
    Key features include:
    - Automated message management
    - Tailored notifications and automatic escalation
    - System-wide control of your IBM i partitions
    - Two-way system notifications from your mobile device
    - Seamless product integration
    Keep your critical applications and data available. Try the Robot Message Management Solution FREE for 30 days.

  • Easiest Way to Save Money? Stop Printing IBM i Reports

    SB HelpSystems SC 5413

    The thought of printing, distributing, and storing iSeries reports manually may reduce you to tears. Paper and labor costs associated with report generation can spiral out of control. Mountains of paper threaten to swamp your files. Robot automates report bursting, distribution, bundling, and archiving, and offers secure, selective online report viewing.
    Manage your reports with the Robot Report Management Solution.
    Key features include:

    - Automated report distribution
    - View online without delay
    - Browser interface to make notes
    - Custom retention capabilities
    - Seamless product integration
    Rerun another report? Never again. Try the Robot Report Management Solution FREE for 30 days.

  • Hassle-Free IBM i Operations around the Clock

    SB HelpSystems SC 5413

    For over 30 years, Robot has been a leader in systems management for IBM i. With batch job creation and scheduling at its core, the Robot Job Scheduling Solution reduces the opportunity for human error and helps you maintain service levels, automating even the biggest, most complex runbooks.
    Manage your job schedule with the Robot Job Scheduling Solution. brKey features include:
    - Automated batch, interactive, and cross-platform scheduling
    - Event-driven dependency processing
    - Centralized monitoring and reporting
    - Audit log and ready-to-use reports
    - Seamless product integration
    Scale your software, not your staff. Try the Robot Job Scheduling Solution FREE for 30 days.

  • MS Office Connector for Query/400...FREE Trial!

    SB NGS PPL 5130

    NGS' Qport Office enables Windows users to run IBM Query/400 queries to:
    - Create and update Excel spreadsheets and Access databases
    - Create Word documents
    - Send to Windows screen and PC printers
    No query conversion is required. Works with i5/OS V5R1 & above. Installs in minutes!
    If you don’t have a budget to replace IBM Query/400, but want your users to have one click enhanced output of their queries.... Request the online license agreement and product download instructions today!
    Offer good through December 31, 2016.

  • Control and Monitor User Access from Desktop PCs (ODBC, FTP)

    SB PowerTech 5422

    Protect your company by monitoring network traffic to your IBM i servers with the industry-leading exit program, PowerTech Network Security.
    Without visibility into IBM i's exit points, your users could be viewing, changing, or even deleting sensitive data—and you wouldn’t know!
    Network Security lets you monitor and control access to over 30 exit points, including:

    - ODBC
    - FTP
    - DDM
    - Remote command
    - Fileserve (mapped drives to IFS)
    It’s easy to set up custom access rules and get notified in real-time when security events occur.
    Stop “back door” access today. Try Network Security free for 30 days.

  • ACO MONITOR Manages your IBM i 24/7 and Notifies You When Your IBM i Needs Assistance!

    SB DDL Systems 5429

    More than a paging system - ACO MONITOR is a complete systems management solution for your Power Systems running IBM i. Managing the complexities of today's operating systems, business applications, and networks challenges even the most knowledgeable IT professionals. The cost to an enterprise of unplanned downtime, loss of human expertise during sick leave or vacation, and system/application or environmental failure can be devastating. ACO MONITOR manages your Power System 24/7, uses advanced technology (like two-way messaging) to notify on-duty support personnel, and responds to complex problems before they reach critical status.

    ACO MONITOR is proven technology and is capable of processing thousands of mission-critical events daily. The software is pre-configured, easy to install, scalable, and greatly improves data center (and staff) efficiency.