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The Display User Screen Utility

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Sometimes technical support problems are a lot like jigsaw puzzles. When a user calls in with a problem, I have to put together several different pieces of information to find out what's going on. Fortunately, on the AS/400 I can get a lot of the pieces I need just by using the Display Job (DSPJOB) command. However, one important piece has always been missing, a piece that could have saved me a lot of time and trouble. Many times I knew that, if I could only see what was displayed on the user's workstation, I would have a much clearer picture of the problem. IBM does provide the Start Copy Screen (STRCPYSCN) command to do this, but it has several drawbacks limiting its usefulness: you can only look at one job at a time; it requires the user to respond to a message; only one person can look at a particular screen at a time; and what you see is always one screen behind what the user is looking at. Because of these problems, I found that it didn't help me very much. That's why I wrote my own utility, which I call Display User Screen (DSPUSRSCN).

The DSPUSRSCN utility allows you to easily look at screens from as many jobs as you want, and the screens are always current, right up to the last keystroke. In addition, there is no limit to the number of people who can look at the same screen, making consultations much easier.

When you issue the DSPUSRSCN command, a list of currently active jobs is presented in a subfile (see 1). To display the screen for a job, simply place a 5 beside the job name, and you see what the user is looking at right now. A message appears at the bottom of the screen indicating the job information of the job you're displaying. It's that simple. The user is not required to answer a message or even be at the workstation (however, the screen does blink briefly). Press F5 if you want to refresh the screen; press Enter to view the next job if you've selected more than one; or return to the list and select another job if you're displaying the last one you selected.

When you issue the DSPUSRSCN command, a list of currently active jobs is presented in a subfile (see Figure 1). To display the screen for a job, simply place a 5 beside the job name, and you see what the user is looking at right now. A message appears at the bottom of the screen indicating the job information of the job you're displaying. It's that simple. The user is not required to answer a message or even be at the workstation (however, the screen does blink briefly). Press F5 if you want to refresh the screen; press Enter to view the next job if you've selected more than one; or return to the list and select another job if you're displaying the last one you selected.

2 illustrates the DSPUSRSCN command being used to display the current screen for job 120060/SHARIC/QPADEV0004. As you can see, the user has received an error message (one he most likely wouldn't understand). Since you can view the message so easily, you can figure out what the problem is much sooner than if you had to ask the user to describe what he is seeing.

Figure 2 illustrates the DSPUSRSCN command being used to display the current screen for job 120060/SHARIC/QPADEV0004. As you can see, the user has received an error message (one he most likely wouldn't understand). Since you can view the message so easily, you can figure out what the problem is much sooner than if you had to ask the user to describe what he is seeing.

The source code for this utility is shown in Figures 3-12. (You can also download it from MC's Web page at www.as400.com or from the MC-BBS.) Compile each member according to the instructions at the beginning of each source member.

The DSPUSRSCN utility uses a variety of techniques to perform its magic. First, each job that will allow its screen to be displayed must call the setup program SCN004CL. This program creates a unique message queue using 'DSPM' plus the six-digit job number in the QRPLOBJ library (I use this library because it is cleared on a periodic basis, but you can use any library except QTEMP). It then assigns the program SCN005CL as a break message handling program (more about this later). I simply added SCN004CL to the standard sign-on routine for all users.

The DSPUSRSCN command executes the program SCN001CL, which creates a unique data queue in QRPLOBJ and calls the RPG program SCN001RG. To get the list of jobs, SCN001RG calls the CL program SCN002CL, which uses the Display Object Description (DSPOBJD) command to load a work file in QTEMP with a list of 'DSPM*' message queues in QRPLOBJ. Before loading the work file, SCN002CL attempts to delete all 'DSPM*' message queues in order to eliminate jobs that have ended (active jobs have a lock on the message queue so SCN002CL can't delete their message queues). SCN001RG then loads this list into a subfile and displays it.

When you select a job with option 5, the data queue name and selected job number are passed to the CL program SCN003CL. SCN003CL sends the data queue name to the message queue assigned to the job and then waits for a response to come back in the data queue. Sending the message causes the break message handling program SCN005CL to automatically start up at the user's workstation. SCN005CL retrieves the data queue name from the message queue, executes user-defined data stream (UDDS) commands to retrieve the current screen and cursor location, and then puts this information in the data queue. (UDDS commands allow you to take control and process the 5250 display data stream, something normally handled by the system. For more information on UDDS, see the OS/400 Application Display Programming V3R1 manual. ) SCN003CL receives the information from the data queue and passes it back to SCN001RG, which displays the screen.

To start using DSPUSRSCN, you only need to add SCN004CL as a startup program for those users whose screens you want to be able to see. Those users must also be authorized to QRPLOBJ library (they must have at least Read, Add, Delete, and Execute data authority).

This version of DSPUSRSCN does have some limitations, due to publishing constraints. It's limited to a 24 x 80 screen, so, if the user is looking at a 27 x 132 screen, you will get only the first 1,920 bytes. Additional code would be required to determine whether your workstation is capable of displaying the additional information and then choose the correct format to display.

If you try to look at a suspended group job, the break message handling program, SCN005CL, can't execute until the job resumes. If this happens, SCN003CL will "time out" after one minute, and you'll see a blank screen.

You may also find some limitations with some terminal emulation applications. For example, with a certain Telnet emulation application, I found that the user's cursor position wasn't reflected at my workstation. This was because this Telnet application didn't return the cursor position to my program.

These are small limitations, however, considering what an improvement DSPUSRSCN is over STRCPYSCN.

The DSPUSRSCN utility fills in a missing piece for me. It quickly and easily provides me or my help desk personnel with the additional information we need to solve technical support puzzles.

Albert York is the manager of Systems Development for the Infinitinet Division at Nissan. He has been a S/38 and AS/400 consultant since 1981.

REFERENCE

OS/400 Application Display Programming V3R1 (SC41-3715, CD-ROM QBKAUK00).

The Display User Screen Utility

Figure 1: Subfile of Eligible Interactive Jobs Presented by DSPUSRSCN


The Display User Screen Utility

Figure 2: Viewing Another Job's Display with DSPUSRSCN



The Display User Screen Utility

Figure 3: DSPUSRSCN Command Definition

 /*==================================================================*/ /* To compile: */ /* */ /* CRTCMD CMD(XXX/DSPUSRSCN) PGM(XXX/SCN001CL) + */ /* SRCFILE(XXX/QCMDSRC) */ /* */ /*==================================================================*/ DSPUSRSCN: CMD PROMPT('Display User Screen') 
The Display User Screen Utility

Figure 4: Program SCN001CL

 /*==================================================================*/ /* To compile: */ /* */ /* CRTCLPGM PGM(XXX/SCN001CL) SRCFILE(XXX/QCLSRC) */ /* */ /*==================================================================*/ SCN001CL: PGM DCL VAR(&NBR) TYPE(*CHAR) LEN(6) DCL VAR(&DTAQ) TYPE(*CHAR) LEN(10) MONMSG MSGID(CPF0000) /* Create data queue using current job number for screen transfers */ RTVJOBA NBR(&NBR) CHGVAR VAR(&DTAQ) VALUE('DSPD' *CAT &NBR) CRTDTAQ DTAQ(QRPLOBJ/&DTAQ) MAXLEN(1922) AUT(*ALL) OVRDBF FILE(QADSPOBJ) TOFILE(QTEMP/QADSPOBJ) CALL PGM(SCN001RG) PARM(&DTAQ) DLTDTAQ DTAQ(QRPLOBJ/&DTAQ) ENDPGM: ENDPGM 
The Display User Screen Utility

Figure 5: Display File SCN001DF

 A*=============================================================== A* To compile: A* A* CRTDSPF FILE(XXX/SCN001DF) SRCFILE(XXX/QDDSSRC) A* A*=============================================================== A*. 1 ...+... 2 ...+... 3 ...+... 4 ...+... 5 ...+... 6 ...+... 7 A DSPSIZ(24 80 *DS3) A CA03 A CA05 A PRINT * List of jobs A R SCN001S1 SFL A S1OPT 1 B 6 3VALUES(' ' '5') A S1JOB 10 O 6 7 A S1USER 10 O 6 19 A S1JOBN 6 O 6 31 A* A R SCN001C1 SFLCTL(SCN001S1) A SFLSIZ(0018) A SFLPAG(0017) A 21 SFLCLR A SFLDSPCTL A 22 SFLDSP A OVERLAY A 1 31'Display User Screen' A DSPATR(HI) A 2 2'Type option, press Enter.' A COLOR(BLU) A 3 3'5=Display screen' A COLOR(BLU) A 5 2'Opt' A DSPATR(HI) A 5 7'Job name ' A DSPATR(HI) A 5 19'User ' A DSPATR(HI) A 5 31'Job # ' A DSPATR(HI) * Footer A R SCN001F1 A 23 2'F3=Exit F5=Refresh' A COLOR(BLU) * Format for displaying user's screen A R SCN001R1 A CSRLOC(ROW COLUMN) A ROW 3 0H A COLUMN 3 0H A SCNDTA 1919 1 2 * Format for displaying job infor on line 24 A R SCN001F2 OVERLAY CLRL(1) A INFO 78 24 2DSPATR(HI) 
The Display User Screen Utility

Figure 6: RPG Program SCN001RG

 *=============================================================== * To compile: * * CRTRPGPGM PGM(XXX/SCN001RG) SRCFILE(XXX/QRPGSRC) * *=============================================================== *. 1 ...+... 2 ...+... 3 ...+... 4 ...+... 5 ...+... 6 ...+... 7 FSCN001DFCF E WORKSTN F S1RRN KSFILE SCN001S1 FQADSPOBJIF E DISK UC E SDTA 1919 1 ISCNDTA DS 1919 IDQDATA DS I 21920 SDTA I 19211921 BINROW I 19221922 BINCOL IODOBTX DS I 1 10 JOBNAM I 11 20 USERID I 21 26 JOBNUM I DS I B 1 20BINVAL I 2 2 BINCHR I 'Job displayed:' C BTXT I 'F3=Exit F5=Refresh -C ETXT I ' Enter=Continue' I 'No qualified interac-C NJMSG I 'tive jobs found.' * C *ENTRY PLIST C PARM DQNAME 10 * Load list of active jobs C EXSR LOAD * Continue until F3 is pressed C *INKC DOUEQ*ON C WRITESCN001F1 C WRITESCN001F2 C EXFMTSCN001C1 C *INKC CASEQ*ON EOJ C *INKE CASEQ*ON LOAD C CAS PROCRQ C ENDCS * C MOVEL*BLANKS INFO C ENDDO ***************************************************************** * Load subfile with list of active jobs C LOAD BEGSR * C MOVE *ON *IN21 C MOVE *OFF *IN22 C WRITESCN001C1 C MOVE *OFF *IN21 C MOVE *ZEROS S1RRN 30 * * Load file with list C CALL 'SCN002CL' C PARM '0' NORCDS 1 C NORCDS IFEQ *OFF C OPEN QADSPOBJ * * Read list and load subfile C *IN90 DOUEQ*ON C READ QADSPOBJ 90 C *IN90 IFNE *ON C MOVE *ON *IN22 C MOVELJOBNAM S1JOB C MOVELUSERID S1USER C MOVELJOBNUM S1JOBN C ADD 1 S1RRN C WRITESCN001S1 C ENDIF C ENDDO * C CLOSEQADSPOBJ C ELSE C MOVELNJMSG INFO C ENDIF C ENDSR ***************************************************************** C PROCRQ BEGSR * Process requests C *IN90 DOUEQ*ON C READCSCN001S1 90 * C *IN90 IFNE *ON * Option 5 = display screen C S1OPT IFEQ '5' C NORCDS ANDEQ*OFF C EXSR DSPSCN C MOVE *BLANK S1OPT C UPDATSCN001S1 C ENDIF C ENDIF C ENDDO * C ENDSR ***************************************************************** * Display user screen C DSPSCN BEGSR * Continue as long as F5 is pressed C *INKE DOUNE*ON * Retrieve the screen C CALL 'SCN003CL' C PARM S1JOBN C PARM DQNAME C PARM *BLANKS DQDATA * * Format data for output C MOVEASDTA SCNDTA * * The text field contains the job information C MOVELBTXT INFO P C INFO CAT S1JOBN:1 INFO C INFO CAT '/':0 INFO C INFO CAT S1USER:0 INFO C INFO CAT '/':0 INFO C INFO CAT S1JOB:0 INFO C INFO CAT ETXT:1 INFO * * Convert row and column from binary C MOVE *ZEROS BINVAL C MOVE BINROW BINCHR C Z-ADDBINVAL ROW C MOVE BINCOL BINCHR C Z-ADDBINVAL COLUMN * * Display the screen C WRITESCN001R1 C EXFMTSCN001F2 * F3 = Exit C *INKC IFEQ *ON C EXSR EOJ C ENDIF C ENDDO C ENDSR ***************************************************************** C EOJ BEGSR C MOVE *ON *INLR C RETRN C ENDSR 
The Display User Screen Utility

Figure 7: CL Program SCN002CL

 /*==================================================================*/ /* To compile: */ /* */ /* CRTCLPGM PGM(XXX/SCN002CL) SRCFILE(XXX/QCLSRC) */ /* */ /*==================================================================*/ SCN002CL: PGM PARM(&NORCDS) DCL VAR(&NORCDS) TYPE(*CHAR) LEN(1) /* Remove jobs which are inactive (active jobs will lock the MSGQ */ DLTMSGQ MSGQ(QRPLOBJ/DSPM*) MONMSG MSGID(CPF0000) /* Create list of DSPM* MSGQs in QTEMP library */ DSPOBJD OBJ(QRPLOBJ/DSPM*) OBJTYPE(*MSGQ) + OUTPUT(*OUTFILE) OUTFILE(QTEMP/QADSPOBJ) + OUTMBR(*FIRST *REPLACE) MONMSG MSGID(CPF2123) EXEC(CHGVAR VAR(&NORCDS) + VALUE('1')) ENDPGM: ENDPGM 
The Display User Screen Utility

Figure 8: CL Program SCN003CL

 /*==================================================================*/ /* To compile: */ /* */ /* CRTCLPGM PGM(XXX/SCN003CL) SRCFILE(XXX/QCLSRC) */ /* */ /*==================================================================*/ SCN003CL: PGM PARM(&JOBNBR &DTAQ &DQDATA) DCL VAR(&JOBNBR) TYPE(*CHAR) LEN(6) DCL VAR(&DQDATA) TYPE(*CHAR) LEN(1922) DCL VAR(&DTAQ) TYPE(*CHAR) LEN(10) DCL VAR(&DQSIZE) TYPE(*DEC) LEN(5 0) DCL VAR(&DQWAIT) TYPE(*DEC) LEN(5 0) VALUE(60) DCL VAR(&MSGQ) TYPE(*CHAR) LEN(10) /* Send message to job to get screen */ CHGVAR VAR(&MSGQ) VALUE('DSPM' *CAT &JOBNBR) SNDMSG MSG(&DTAQ) TOMSGQ(QRPLOBJ/&MSGQ) /* Wait (up to a minute) for the response */ CALL PGM(QRCVDTAQ) PARM(&DTAQ 'QRPLOBJ' &DQSIZE + &DQDATA &DQWAIT) ENDPGM: ENDPGM 
The Display User Screen Utility

Figure 9: CL Program SCN004CL

 /*==================================================================*/ /* To compile: */ /* */ /* CRTCLPGM PGM(XXX/SCN004CL) SRCFILE(XXX/QCLSRC) */ /* */ /*==================================================================*/ SCN004CL: PGM DCL VAR(&MSGQ) TYPE(*CHAR) LEN(10) DCL VAR(&NBR) TYPE(*CHAR) LEN(6) DCL VAR(&TEXT) TYPE(*CHAR) LEN(50) DCL VAR(&USER) TYPE(*CHAR) LEN(10) DCL VAR(&JOB) TYPE(*CHAR) LEN(10) /* Unique message queue name is 'DSPM' plus job number */ RTVJOBA JOB(&JOB) USER(&USER) NBR(&NBR) CHGVAR VAR(&MSGQ) VALUE('DSPM' *CAT &NBR) /* Put job info in text field */ CHGVAR VAR(&TEXT) VALUE(&JOB *CAT &USER *CAT &NBR) /* Create message queue in QRPLOBJ */ CRTMSGQ MSGQ(QRPLOBJ/&MSGQ) TEXT(&TEXT) AUT(*ALL) /* Set break handling program */ CHGMSGQ MSGQ(QRPLOBJ/&MSGQ) DLVRY(*BREAK) PGM(SCN005CL) ENDPGM: ENDPGM 
The Display User Screen Utility

Figure 10: Display File SCN005DF

 *=============================================================== * To compile: * * CRTDSPF FILE(XXX/SCN005DF) SRCFILE(XXX/QDDSSRC) * *=============================================================== *. 1 ...+... 2 ...+... 3 ...+... 4 ...+... 5 ...+... 6 ...+... 7 ** Dummy display file for compiling SCN005CL A R SCN005R1 A R1DATA1 1782 B 1 2 A R1DATA2 1782 B 1 2 
The Display User Screen Utility

Figure 11: CL Program SCN005CL

 /*==================================================================*/ /* To compile: */ /* */ /* CRTCLPGM PGM(XXX/SCN005CL) SRCFILE(XXX/QCLSRC) */ /* */ /*==================================================================*/ SCN005CL: PGM PARM(&MSGQ &MSGQLIB &MSGREF) DCL VAR(&MSGQ) TYPE(*CHAR) LEN(10) DCL VAR(&MSGQLIB) TYPE(*CHAR) LEN(10) DCL VAR(&MSGREF) TYPE(*CHAR) LEN(4) DCL VAR(&DTAQ) TYPE(*CHAR) LEN(10) DCL VAR(&DQSIZE) TYPE(*DEC) LEN(5 0) VALUE(1922) DCL VAR(&SCREENDATA) TYPE(*CHAR) LEN(1920) DCL VAR(&DQDATA) TYPE(*CHAR) LEN(1922) DCLF FILE(SCN005DF) /* Receive and remove the data queue name from the message queue */ RCVMSG MSGQ(&MSGQLIB/&MSGQ) RMV(*YES) MSG(&DTAQ) /* If this is a group job the data queue may not exist any more */ CHKOBJ OBJ(QRPLOBJ/&DTAQ) OBJTYPE(*DTAQ) MONMSG MSGID(CPF9801) EXEC(RETURN) /* Retrieve current screen using a UDDS command */ OVRDSPF FILE(SCN005DF) TOFILE(SCN006DF) LVLCHK(*NO) CHGVAR VAR(&R1DATA1) VALUE(X'00021518730462') SNDRCVF RCDFMT(SCN005R1) CHGVAR VAR(&SCREENDATA) VALUE(&R1DATA1 *CAT + &R1DATA2) /* Retrieve cursor location using a UDDS command */ CHGVAR VAR(&R1DATA1) VALUE(X'00021518730472') SNDRCVF RCDFMT(SCN005R1) CHGVAR VAR(&DQDATA) VALUE(&SCREENDATA *CAT &R1DATA1) /* Send the screen to the data queue */ CALL PGM(QSNDDTAQ) PARM(&DTAQ 'QRPLOBJ' &DQSIZE + &DQDATA) ENDPGM: ENDPGM 
The Display User Screen Utility

Figure 12: Display File SCN006DF

 *=============================================================== * To compile: * * CRTDSPF FILE(XXX/SCN006DF) SRCFILE(XXX/QDDSSRC) * *=============================================================== *. 1 ...+... 2 ...+... 3 ...+... 4 ...+... 5 ...+... 6 ...+... 7 ** Display file for reading current screen * * User defined data streams A R SCN005R1 USRDFN * * Dummy format so buffer size will be correct in file A R SCN005R2 A FILLER1 1782 B 1 2 A FILLER2 1782 B 1 2 
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    SB_HelpSystems_WC_GenericLet’s face facts: servers don’t hack other servers. Despite the avalanche of regulations, news headlines remain chock full of stories about data breaches, all initiated by insiders or intruders masquerading as insiders.
    User profiles are often duplicated or restored and are rarely reviewed for the appropriateness of their current configuration. This increases the risk of the profile being able to access data without the intended authority or having privileges that should be reserved for administrators.
    Watch security expert Robin Tatam as he discusses a new approach for onboarding new users on IBM i and best-practices techniques for managing and monitoring activities after they sign on.

  • Don't Just Settle for Query/400...

    SB_HelpSystems_WC_GenericWhile introducing Sequel Data Access, we’ll address common frustrations with Query/400, discuss major data access, distribution trends, and more advanced query tools. Plus, you’ll learn how a tool like Sequel lightens IT’s load by:

    - Accessing real-time data, so you can make real-time decisions
    - Providing run-time prompts, so users can help themselves
    - Delivering instant results in Microsoft Excel and PDF, without the wait
    - Automating the query process with on-demand data, dashboards, and scheduled jobs

  • How to Manage Documents the Easy Way

    SB_HelpSystems_WC_GenericWhat happens when your company depends on an outdated document management strategy?
    Everything is harder.
    You don’t need to stick with status quo anymore.
    Watch the webinar to learn how to put effective document management into practice and:

    • Capture documents faster, instead of wasting everyone’s time
    • Manage documents easily, so you can always find them
    • Distribute documents automatically, and move on to the next task

     

  • Lessons Learned from the AS/400 Breach

    SB_PowerTech_WC_GenericGet actionable info to avoid becoming the next cyberattack victim.
    In “Data breach digest—Scenarios from the field,” Verizon documented an AS/400 security breach. Whether you call it AS/400, iSeries, or IBM i, you now have proof that the system has been breached.
    Watch IBM i security expert Robin Tatam give an insightful discussion of the issues surrounding this specific scenario.
    Robin will also draw on his extensive cybersecurity experience to discuss policies, processes, and configuration details that you can implement to help reduce the risk of your system being the next victim of an attack.

  • Overwhelmed by Operating Systems?

    SB_HelpSystems_WC_GenericIn this 30-minute recorded webinar, our experts demonstrate how you can:

    • Manage multiple platforms from a central location
    • View monitoring results in a single pane of glass on your desktop or mobile device
    • Take advantage of best practice, plug-and-play monitoring templates
    • Create rules to automate daily checks across your entire infrastructure
    • Receive notification if something is wrong or about to go wrong

    This presentation includes a live demo of Network Server Suite.

     

  • Real-Time Disk Monitoring with Robot Monitor

    SB_HelpSystems_WC_GenericYou need to know when IBM i disk space starts to disappear and where it has gone before system performance and productivity start to suffer. Our experts will show you how Robot Monitor can help you pinpoint exactly when your auxiliary storage starts to disappear and why, so you can start taking a proactive approach to disk monitoring and analysis. You’ll also get insight into:

    • The main sources of disk consumption
    • How to monitor temporary storage and QTEMP objects in real time
    • How to monitor objects and libraries in real time and near-real time
    • How to track long-term disk trends

     

     

  • Stop Re-keying Data Between IBM I and Other Applications

    SB_HelpSystems_WC_GenericMany business still depend on RPG for their daily business processes and report generation.Wouldn’t it be nice if you could stop re-keying data between IBM i and other applications? Or if you could stop replicating data and start processing orders faster? Or what if you could automatically extract data from existing reports instead of re-keying? It’s all possible. Watch this webinar to learn about:

    • The data dilemma
    • 3 ways to stop re-keying data
    • Data automation in practice

    Plus, see how HelpSystems data automation software will help you stop re-keying data.

     

  • The Top Five RPG Open Access Myths....BUSTED!

    SB_Profound_WC_GenericWhen it comes to IBM Rational Open Access: RPG Edition, there are still many misconceptions - especially where application modernization is concerned!

    In this Webinar, we'll address some of the biggest myths about RPG Open Access, including:

    • Modernizing with RPG OA requires significant changes to the source code
    • The RPG language is outdated and impractical for modernizing applications
    • Modernizing with RPG OA is the equivalent to "screen scraping"

     

  • Time to Remove the Paper from Your Desk and Become More Efficient

    SB_HelpSystems_WC_GenericToo much paper is wasted. Attempts to locate documents in endless filing cabinets.And distributing documents is expensive and takes up far too much time.
    These are just three common reasons why it might be time for your company to implement a paperless document management system.
    Watch the webinar to learn more and discover how easy it can be to:

    • Capture
    • Manage
    • And distribute documents digitally

     

  • IBM i: It’s Not Just AS/400

    SB_HelpSystems_WC_Generic

    IBM’s Steve Will talks AS/400, POWER9, cognitive systems, and everything in between

    Are there still companies that use AS400? Of course!

    IBM i was built on the same foundation.
    Watch this recorded webinar with IBM i Chief Architect Steve Will and IBM Power Champion Tom Huntington to gain a unique perspective on the direction of this platform, including:

    • IBM i development strategies in progress at IBM
    • Ways that Watson will shake hands with IBM i
    • Key takeaways from the AS/400 days

     

  • Ask the RDi Experts

    SB_HelpSystems_WC_GenericWatch this recording where Jim Buck, Susan Gantner, and Charlie Guarino answered your questions, including:

    • What are the “hidden gems” in RDi that can make me more productive?
    • What makes RDi Debug better than the STRDBG green screen debugger?
    • How can RDi help me find out if I’ve tested all lines of a program?
    • What’s the best way to transition from PDM to RDi?
    • How do I convince my long-term developers to use RDi?

    This is a unique, online opportunity to hear how you can get more out of RDi.

     

  • Node.js on IBM i Webinar Series Pt. 2: Setting Up Your Development Tools

    Profound Logic Software, Inc.Have you been wondering about Node.js? Our free Node.js Webinar Series takes you from total beginner to creating a fully-functional IBM i Node.js business application. In Part 2, Brian May teaches you the different tooling options available for writing code, debugging, and using Git for version control. Attend this webinar to learn:

    • Different tools to develop Node.js applications on IBM i
    • Debugging Node.js
    • The basics of Git and tools to help those new to it
    • Using NodeRun.com as a pre-built development environment

     

     

  • Inside the Integrated File System (IFS)

    SB_HelpSystems_WC_GenericDuring this webinar, you’ll learn basic tips, helpful tools, and integrated file system commands—including WRKLNK—for managing your IFS directories and Access Client Solutions (ACS). We’ll answer your most pressing IFS questions, including:

    • What is stored inside my IFS directories?
    • How do I monitor the IFS?
    • How do I replicate the IFS or back it up?
    • How do I secure the IFS?

    Understanding what the integrated file system is and how to work with it must be a critical part of your systems management plans for IBM i.

     

  • Expert Tips for IBM i Security: Beyond the Basics

    SB PowerTech WC GenericIn this session, IBM i security expert Robin Tatam provides a quick recap of IBM i security basics and guides you through some advanced cybersecurity techniques that can help you take data protection to the next level. Robin will cover:

    • Reducing the risk posed by special authorities
    • Establishing object-level security
    • Overseeing user actions and data access

    Don't miss this chance to take your knowledge of IBM i security beyond the basics.

     

     

  • 5 IBM i Security Quick Wins

    SB PowerTech WC GenericIn today’s threat landscape, upper management is laser-focused on cybersecurity. You need to make progress in securing your systems—and make it fast.
    There’s no shortage of actions you could take, but what tactics will actually deliver the results you need? And how can you find a security strategy that fits your budget and time constraints?
    Join top IBM i security expert Robin Tatam as he outlines the five fastest and most impactful changes you can make to strengthen IBM i security this year.
    Your system didn’t become unsecure overnight and you won’t be able to turn it around overnight either. But quick wins are possible with IBM i security, and Robin Tatam will show you how to achieve them.

  • How to Meet the Newest Encryption Requirements on IBM i

    SB PowerTech WC GenericA growing number of compliance mandates require sensitive data to be encrypted. But what kind of encryption solution will satisfy an auditor and how can you implement encryption on IBM i? Watch this on-demand webinar to find out how to meet today’s most common encryption requirements on IBM i. You’ll also learn:

    • Why disk encryption isn’t enough
    • What sets strong encryption apart from other solutions
    • Important considerations before implementing encryption

     

     

  • Security Bulletin: Malware Infection Discovered on IBM i Server!

    SB PowerTech WC GenericMalicious programs can bring entire businesses to their knees—and IBM i shops are not immune. It’s critical to grasp the true impact malware can have on IBM i and the network that connects to it. Attend this webinar to gain a thorough understanding of the relationships between:

    • Viruses, native objects, and the integrated file system (IFS)
    • Power Systems and Windows-based viruses and malware
    • PC-based anti-virus scanning versus native IBM i scanning

    There are a number of ways you can minimize your exposure to viruses. IBM i security expert Sandi Moore explains the facts, including how to ensure you're fully protected and compliant with regulations such as PCI.

     

     

  • Fight Cyber Threats with IBM i Encryption

    SB PowerTech WC GenericCyber attacks often target mission-critical servers, and those attack strategies are constantly changing. To stay on top of these threats, your cybersecurity strategies must evolve, too. In this session, IBM i security expert Robin Tatam provides a quick recap of IBM i security basics and guides you through some advanced cybersecurity techniques that can help you take data protection to the next level. Robin will cover:

    • Reducing the risk posed by special authorities
    • Establishing object-level security
    • Overseeing user actions and data access

     

     

     

  • 10 Practical IBM i Security Tips for Surviving Covid-19 and Working From Home

    SB PowerTech WC GenericNow that many organizations have moved to a work from home model, security concerns have risen.

    During this session Carol Woodbury will discuss the issues that the world is currently seeing such as increased malware attacks and then provide practical actions you can take to both monitor and protect your IBM i during this challenging time.

     

  • How to Transfer IBM i Data to Microsoft Excel

    SB_HelpSystems_WC_Generic3 easy ways to get IBM i data into Excel every time
    There’s an easy, more reliable way to import your IBM i data to Excel? It’s called Sequel. During this webinar, our data access experts demonstrate how you can simplify the process of getting data from multiple sources—including Db2 for i—into Excel. Watch to learn how to:

    • Download your IBM i data to Excel in a single step
    • Deliver data to business users in Excel via email or a scheduled job
    • Access IBM i data directly using the Excel add-in in Sequel

    Make 2020 the year you finally see your data clearly, quickly, and securely. Start by giving business users the ability to access crucial business data from IBM i the way they want it—in Microsoft Excel.

     

     

  • HA Alternatives: MIMIX Is Not Your Only Option on IBM i

    SB_HelpSystems_WC_GenericIn this recorded webinar, our experts introduce you to the new HA transition technology available with our Robot HA software. You’ll learn how to:

    • Transition your rules from MIMIX (if you’re happy with them)
    • Simplify your day-to-day activities around high availability
    • Gain back time in your work week
    • Make your CEO happy about reducing IT costs

    Don’t stick with a legacy high availability solution that makes you uncomfortable when transitioning to something better can be simple, safe, and cost-effective.

     

     

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  • Backup and Recovery on IBM i: Your Strategy for the Unexpected

    SB HelpSystems SC 5413Robot automates the routine tasks of iSeries backup and recovery, saving you time and money and making the process safer and more reliable. Automate your backups with the Robot Backup and Recovery Solution. Key features include:
    - Simplified backup procedures
    - Easy data encryption
    - Save media management
    - Guided restoration
    - Seamless product integration
    Make sure your data survives when catastrophe hits. Try the Robot Backup and Recovery Solution FREE for 30 days.

  • Manage IBM i Messages by Exception with Robot

    SB HelpSystems SC 5413Managing messages on your IBM i can be more than a full-time job if you have to do it manually. How can you be sure you won’t miss important system events?
    Automate your message center with the Robot Message Management Solution. Key features include:
    - Automated message management
    - Tailored notifications and automatic escalation
    - System-wide control of your IBM i partitions
    - Two-way system notifications from your mobile device
    - Seamless product integration
    Try the Robot Message Management Solution FREE for 30 days.

  • Easiest Way to Save Money? Stop Printing IBM i Reports

    SB HelpSystems SC 5413Robot automates report bursting, distribution, bundling, and archiving, and offers secure, selective online report viewing.
    Manage your reports with the Robot Report Management Solution. Key features include:

    - Automated report distribution
    - View online without delay
    - Browser interface to make notes
    - Custom retention capabilities
    - Seamless product integration
    Rerun another report? Never again. Try the Robot Report Management Solution FREE for 30 days.

  • Hassle-Free IBM i Operations around the Clock

    SB HelpSystems SC 5413For over 30 years, Robot has been a leader in systems management for IBM i.
    Manage your job schedule with the Robot Job Scheduling Solution. Key features include:
    - Automated batch, interactive, and cross-platform scheduling
    - Event-driven dependency processing
    - Centralized monitoring and reporting
    - Audit log and ready-to-use reports
    - Seamless product integration
    Scale your software, not your staff. Try the Robot Job Scheduling Solution FREE for 30 days.

  • ACO MONITOR Manages your IBM i 24/7 and Notifies You When Your IBM i Needs Assistance!

    SB DDL Systems 5429More than a paging system - ACO MONITOR is a complete systems management solution for your Power Systems running IBM i. ACO MONITOR manages your Power System 24/7, uses advanced technology (like two-way messaging) to notify on-duty support personnel, and responds to complex problems before they reach critical status.

    ACO MONITOR is proven technology and is capable of processing thousands of mission-critical events daily. The software is pre-configured, easy to install, scalable, and greatly improves data center efficiency.