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Benchmarking your AS/400 at Rochester

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Issues of capacity and performance are part of the terrifying unknown any AS/400 manager faces. How do you know that your nightly batch jobs will actually complete overnight six months from now? How will the sudden acquisition of another company affect online response time? Will the new package software that looks so tempting actually run well enough in the real world to keep your users happy? What if you would be the vendor's biggest install to date? These questions all involve estimating (or guessing) the unknown, and they have results that are immediately apparent to your user community.

Capacity management and forecasting is part engineering discipline and part black art. Several tools are readily available for performing capacity planning in-house, including Performance Tools and BEST/1. For short-term extrapolations or straightforward increases in workload, these tools may be all you need.

In many environments, these tools are perfectly appropriate-for example, where software is already in use (or comparable sites are readily available) and where incremental growth over a period of months or years is projected, giving plenty of time to correct an original estimate where the patterns of system use are known and not likely to change dramatically.

On Your Benchmark...

Every so often, a system professional needs an industrial-strength performance benchmark. This may involve a mainframe downsizing, a merger of two sizable concerns onto the same platform, or the introduction of radically new software for which the vendor does not have a comparable site. These are situations that combine high risk with a high level of unknowns. For these situations, a performance benchmark at the IBM Rochester laboratories may give you the assurance you need.

The IBM Rochester benchmark facility (referred to as the Customer Benchmark Center, or CBC) is equipped to test the performance capabilities of your planned production environment, simulated using actual hardware. Located in the same campus as IBM's AS/400 manufacturing plant and development lab, the benchmark facility tests the latest and most powerful products to measure their system performance impact.

Resources available at the benchmark facility include IBM staff members who are highly skilled in benchmark methods, AS/400 systems for tests (including many peripheral devices), and some very sophisticated tools for simulating online workloads under a variety of conditions. The quality and breadth of support cannot be equaled.

Get Set...

A complex interactive benchmark at the Rochester labs is not always easy or cheap, however. It can take weeks of planning and costs into five figures to make a benchmark. Benchmark options available from Rochester include simple batch tests, which span a few days and cost approximately $3,000-5,000, and many other services covering a range of testing needs. Client/server configurations can be tested using a specialized tool called SET (Solutions Evaluation Tool).

For the purposes of this article, we will focus on complex 5250 interactive benchmarks. Obviously, one must be at a critical point in a cost-benefit curve to even consider this an option. Some factors that weigh in favor of using the CBC include the following:

? The need to test advanced technology not yet in widespread use to solve performance problems. For example, a client of mine used the benchmark facility to evaluate whether OptiConnect (a fiber optic distributed database access technology) would yield performance benefits. A variation of this involves the need to use the expert skills of Rochester staff in reviewing sizing and performance in a controlled environment.

? The need to model interactive online workloads involving many online concurrent users. The Rochester labs have unequaled facilities for this type of evaluation, including specific software for mimicking the keystrokes of user input at a defined rate. Up to 900 users can be simulated using two banks of specially configured PCs, and with a workstation controller version of interactive simulation, up to 1,400 users have been simulated.

? The need to size a target environment with many unknowns. More traditional sizing tools (such as BEST/1) work best if you have a measured baseline using the target software and transaction mix in order to reliably scale up to your planned environment. This baseline is typically your existing installation or, in some cases, a reference site. Often, this baseline does not exist and cannot be reliably simulated using an analytic modeling tool. As an example-you are acquiring a new AS/400 and a new software package, having decided to migrate from a mainframe-based system. AS/400-based modeling tools cannot simply import performance measurements from your legacy mainframe-you need a different approach to this situation.

? The consequences of failing to deliver a specified level of performance are great, and incremental mitigation measures are not feasible. Your firm has acquired another, equally sized firm. You are given the mandate to run the merged company on an AS/400 platform. A preliminary sizing shows that you may be able to do so, though only with the largest commercially available AS/400 processor. Given the risks and costs of failure, a benchmark in this situation would be an exceedingly prudent move.

Typically, expect a benchmark when there is a major platform change, when installing application software where no comparably sized sites exist, or when a system resizing occurs as a result of organizational restructuring (with all the accompanying unknowns).

Now that you have decided that a benchmark would be a prudent and cost effective move, how would you proceed? The process of reserving a time slot at the CBC and conducting a benchmark is well detailed by IBM in the AS/400 Customer Benchmark Center Benchmark Planning Guide. You may wish to obtain a copy of this guide and any other related information as well. Effective planning of your benchmark will be critical to its success.

A benchmark is a test of the capability of technology as well as a test of your own project management capability. Conditions that strain the ability of AS/400 hardware to support your users will also strain your project management capabilities. Consider the discipline required to conduct a successful benchmark as a test of your project management skills and plan accordingly. If you do not currently have a project management and tracking system, now would be a very good time to start.

IBM does apply some very rigorous criteria you must meet before being allowed to use the center. These criteria emphasize your ability to manage the benchmark process and to provide clear, quantitative goals for the benchmark. IBM enforces these criteria in order to ensure that time and money spent performing a benchmark result in valid and useful conclusions. This should be an additional inducement to adopt good project management techniques and to clearly document your goals.

Go!

To kick off the benchmark process, you first need to submit an application to IBM. This is available electronically through IBMLink under "AEFORMS" or by contacting the CBC directly. The form is sent to your Branch Manager or Business Partner, who reviews and approves it and forwards the application to the CBC in Rochester. You should, of course, discuss your situation with your IBM Marketing Rep or Business Partner first to seek assistance in this process.

A benchmark planning session is the next key step. This session is typically held in Rochester and involves key MIS people, representatives of the software vendor, and IBM staff. The planning session reviews the overall benchmark process and looks at objectives, workload definitions, and key success factors (see 1). The planning session is intended to establish the context and scope for the benchmark.

A benchmark planning session is the next key step. This session is typically held in Rochester and involves key MIS people, representatives of the software vendor, and IBM staff. The planning session reviews the overall benchmark process and looks at objectives, workload definitions, and key success factors (see Figure 1). The planning session is intended to establish the context and scope for the benchmark.

The actual work of the benchmark lies ahead. If not already defined, the performance objectives must be clearly stated and approved by all concerned parties. The statement should specify definite, quantitative goals, as directly measured by the IBM Performance Tools. They are not broad statements of business requirements (such as "enter 5,000 orders within an 8-hour window"), nor is "determine maximum number of transactions an AS/400 model 320 can handle" the right type of goal.

The type of specific benchmark objective you need to define is of the nature of "demonstrate that an AS/400 model 320 is able to process 500 payroll entry transactions per hour with a maximum average online response time of one second." Broader statements of the business objectives are, of course, important as a first step, but these need to be taken further and formulated as a test objective.

Scenarios of business processes and associated AS/400 workloads must be defined. What processing will take place during a run at the CBC? Will you need to run both online and batch processes simultaneously? Will you need to mix different types of processing? What will be the key-to-think time? This requires understanding the users' business processes, the types of software functions a group of users will execute in a typical day, and the expected pacing and overall transaction volume.

Hardware resources required at the CBC will need to be finalized. What model(s) of processor will you need to test? How much DASD will be required? Think about requesting an automated tape library (ATL), especially if you have large amounts of test data. The benchmark process itself will involve multiple saves and restores-being able to run these unattended will be a welcome convenience.

Specific test data will need to be defined and generated. The test data includes parameter and table files required by your software (such as a chart of accounts files), batch transaction data to feed batch processes, and online scripts to define the entry patterns of users. Many times, your existing production data can be used for the benchmark, saving effort in test data generation. However, do not under-estimate the challenge of creating very large files of simulated data for batch processes. Generating good test data that reflects the performance characteristics of your production environment requires thought and work. While some specific benchmarks may be able to use existing data, the generation of test data specifically for a benchmark may take a couple of weeks. (For a quick rundown of the terms you need to know at this point, see the "Terminology" sidebar.)

Online scripts will need to be defined and some initial coding of these scripts will need to be conducted. One of the strengths of the CBC is the availability of the Performance Evaluation Tool Environment (PETE) tool. PETE is a keystroke recorder/playback tool designed for the specific purposes of benchmarking.

PETE allows a single micro-channel PS/2 to simulate up to 24 online users and permits varying important parameters, such as key-to-think time. PETE permits cycling through a transaction update, using a different case for each update. A certain element of randomness may be programmed into the scripts to more accurately reproduce the use patterns of end users. PETE scripts can be produced at the customer site. Due to the requirements of the PETE software, the debugging and finalization of PETE programs must be done at Rochester. See the "Meet PETE" sidebar for a more thorough examination of PETE.

Earning a Benchmark of Excellence

The specific plan of activity you will undertake at your Rochester benchmark must be defined. This will include time for PETE training, script entry, and finalizing test data. Each specific benchmark run should be described, including any data reset procedures before and after, and the specific performance measurements the run will grant. This plan, also referred to as a run calendar, will map your activities day by day. The CBC staff will assist in the initial planning of the run calendar at the planning session, and will help with its finalization at or prior to the Readiness Review.

All of the above steps need to be substantially complete before a pre-benchmark Readiness Review is conducted. Your benchmark workplans will be submitted to the CBC prior to the Readiness Review for Rochester staff to assess. The Readiness Review is typically conducted as a conference call in which you discuss critical items required to conduct a successful benchmark.

Several specific items must be satisfactorily completed before the benchmark may be conducted. These are taken from the Benchmark Readiness Checklist:

? All data and program conversion needed to execute the environment at the Benchmark Center are complete.

? All applications have been tested and debugged. (Note: a scripting tool such as PETE is very intolerant of application failures!)

? All legal agreements necessary to use the software at the CBC have been signed.

? If PETE is required, all run scripts have been specified in detail.

? A detailed benchmark plan, scheduling all activities to be done at the CBC, has been produced and is realistic.

? The team required for the benchmark is adequately staffed and prepared to assume its responsibilities.

A satisfactory Readiness Review means you can purchase those tickets to Rochester. Expect to spend two to three weeks onsite conducting the benchmark activities. Your first several days will be spent restoring data files, installing software, and performing other configuration activities. In parallel with these activities will be the final development and debugging of the PETE scripts.

With the environment set up, several test runs will be conducted. This is both for final debugging of the PETE scripts and for tuning the systems for optimum performance. Any number of production runs may follow for gathering the data necessary to support (or contradict) your objectives. Despite all the careful planning, you will find it necessary to improvise. Some runs may be canceled, and others you did not anticipate will become necessary. Data from each run should be reviewed on conclusion of the run, and any problems or ambiguities noted and corrected. To see a sample of other customers' benchmark experiences, see 2.

With the environment set up, several test runs will be conducted. This is both for final debugging of the PETE scripts and for tuning the systems for optimum performance. Any number of production runs may follow for gathering the data necessary to support (or contradict) your objectives. Despite all the careful planning, you will find it necessary to improvise. Some runs may be canceled, and others you did not anticipate will become necessary. Data from each run should be reviewed on conclusion of the run, and any problems or ambiguities noted and corrected. To see a sample of other customers' benchmark experiences, see Figure 2.

You May Approach the Benchmark

After completing the runs, you will spend a day or two at the CBC, reviewing your results with IBM staff and formulating your report. By supporting or contradicting your test objectives, the benchmark will contain important information regarding your business objectives. What model AS/400 will it take to run the new software? Given the length of the nightly batch process, what window will you have for backup and how will this affect your recovery strategy? What technical features will you need in order to get the performance required? How will your system run on multiple AS/400s? Any number of these can be established at a benchmark, and the risks and costs of your cutting edge AS/400 strategy reduced substantially.

Performance data from the benchmark may also be saved to magnetic media and used for ongoing analysis after the conclusion of the benchmark. Benchmark data can be a good baseline for tools such as BEST/1, which can permit you to analytically model transaction loads and system characteristics you were not able to test at Rochester.

Leaving the Rochester CBC with a well-thought-out results document is not the end of the benchmark process. By conducting a benchmark, you have learned a lot about your project management process, the nature of your software, and how your users will interact with it. You have taken the first step toward an ongoing system capacity plan, something all large AS/400 shops should have.

A benchmark provides many valuable lessons beyond the capacity and performance conclusions. Applying these lessons will provide additional value from the benchmark and help make your AS/400 project a success.

Vincent LeVeque is a manager in KPMG Peat Marwick's Information Risk Management practice. He has more than 10 years experience with the IBM midrange, starting as a programmer with the S/38. He can be reached at 213-955-8921 or via Internet E-mail at This email address is being protected from spambots. You need JavaScript enabled to view it..

Mr. LeVeque wrote this article with the generous assistance of the IBM Customer Benchmark Center and would like to thank them for their help.

References

AS/400 Customer Benchmark Center Benchmark Planning Guide (this is an internal IBM document with no publication number assigned).

Performance Benchmarking for the AS/400 (Redbook GG24-4030, CD-ROM 66244030).


Benchmarking your AS/400 at Rochester

Terminology

Confusion over terminology can slow down your benchmark planning process and result in long discussions lacking in content and direction. Common terms used in the benchmark process often have meanings different from the same terms defined in IBM's BEST/1 documentation.

AS/400 Transaction For a traditional 5250 application, any processing that occurs between the presses of the Enter key.

Business Transaction A discrete operation within a scenario (what your users might understand as a transaction).

Run A discrete test at the Rochester CBC, typically lasting half a day.

Scenario A specific business process performed by a specific user group.

Script The file used by the PETE software to simulate an end user's online activities.

Workload The processing that takes place on the AS/400 during a run.


Benchmarking your AS/400 at Rochester

Meet PETE

PETE is a keystroke recording/playback tool specifically designed for performance testing. PETE simulates "plain vanilla" 5250 users on the system under test.

The simulators are PS/2 workstations acting as 5250 workstations to the AS/400. The simulators actually execute the keystrokes sent to the AS/400. Each workstation is connected by twinaxial cable to the AS/400. PETE creates no CPU, memory, or disk overhead on the AS/400. As far as the AS/400 is concerned, the attached workstations could well be 5250 terminals with users doing their work.

Key features of PETE include the ability to capture and replay keystrokes and the ability to control keying rates and key-to-think time. PETE provides a programmable scripting language to enable tight control over the characteristics of a script. PETE simulates the realism of the actual user environment and provides the ability to repeat specific workloads.

PETE additionally permits measuring end-to-end response time at the workstation. PETE measures the actual response time at the workstation, rather than at the workstation controller, as the Performance Tools do. The PETE response time reporting capability additionally gives finer specificity of interactive response time. PETE actually permits measurement of the response time resulting from a specific Enter or function key.


Benchmarking your AS/400 at Rochester

Figure 1: Summary of Steps to a Successful Benchmark

1. Discuss your plans to benchmark with your IBM representative and your software vendors.

2. Ensure the nomination form is completed.

3. Attend a benchmark planning session to review the specifics of your benchmark.

4. Define your benchmark team and members' specific roles.

6. Define specific, measurable objectives for the benchmark.

7. Define the specific hardware your benchmark will require.

8. Define the specific runs you will need to execute to test your objectives.

9. Define business-critical scenarios.

10. Prepare test data.

11. Specify online scripts.

12. Obtain copyright agreements and sign any necessary disclosure agreements for proprietary software or any other non-IBM product used in the benchmark.

13. Conduct Readiness Review.

14. Conduct benchmark.

15. Develop and present benchmark findings and recommendations.

16. Implement long-term capacity planning process to ensure adequate system capacity is available to support your business.


Benchmarking your AS/400 at Rochester

Figure 2: Some Actual Customer Experiences

Here is a sampling of some recent benchmarks at the CBC, giving some idea of situations in which IBM customers seek to use benchmarking:

Name Type Duration Comments

Customer A Interactive & Batch 2 weeks Software release-to-release testing.

Customer B Client/Server 3 weeks New application stress test.

Customer C Interactive 2 weeks Determine performance limits and architectural limits of application software.

Customer D Batch 4 days Large growth due to acquisition/merger.

Customer E Interactive 2 weeks Testing of OptiConnect.

Customer F Interactive & Batch 3 weeks Migration from mainframe environment.

Customer G Interactive 2 weeks Benchmark of AS/400 performance, to compare with prior benchmark of competitive equipment.

Customer H Batch 5 days Consolidating multiple systems into one.

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    SB_HelpSystems_WC_GenericYou need to know when IBM i disk space starts to disappear and where it has gone before system performance and productivity start to suffer. Our experts will show you how Robot Monitor can help you pinpoint exactly when your auxiliary storage starts to disappear and why, so you can start taking a proactive approach to disk monitoring and analysis. You’ll also get insight into:

    • The main sources of disk consumption
    • How to monitor temporary storage and QTEMP objects in real time
    • How to monitor objects and libraries in real time and near-real time
    • How to track long-term disk trends

     

     

  • Stop Re-keying Data Between IBM I and Other Applications

    SB_HelpSystems_WC_GenericMany business still depend on RPG for their daily business processes and report generation.Wouldn’t it be nice if you could stop re-keying data between IBM i and other applications? Or if you could stop replicating data and start processing orders faster? Or what if you could automatically extract data from existing reports instead of re-keying? It’s all possible. Watch this webinar to learn about:

    • The data dilemma
    • 3 ways to stop re-keying data
    • Data automation in practice

    Plus, see how HelpSystems data automation software will help you stop re-keying data.

     

  • The Top Five RPG Open Access Myths....BUSTED!

    SB_Profound_WC_GenericWhen it comes to IBM Rational Open Access: RPG Edition, there are still many misconceptions - especially where application modernization is concerned!

    In this Webinar, we'll address some of the biggest myths about RPG Open Access, including:

    • Modernizing with RPG OA requires significant changes to the source code
    • The RPG language is outdated and impractical for modernizing applications
    • Modernizing with RPG OA is the equivalent to "screen scraping"

     

  • Time to Remove the Paper from Your Desk and Become More Efficient

    SB_HelpSystems_WC_GenericToo much paper is wasted. Attempts to locate documents in endless filing cabinets.And distributing documents is expensive and takes up far too much time.
    These are just three common reasons why it might be time for your company to implement a paperless document management system.
    Watch the webinar to learn more and discover how easy it can be to:

    • Capture
    • Manage
    • And distribute documents digitally

     

  • IBM i: It’s Not Just AS/400

    SB_HelpSystems_WC_Generic

    IBM’s Steve Will talks AS/400, POWER9, cognitive systems, and everything in between

    Are there still companies that use AS400? Of course!

    IBM i was built on the same foundation.
    Watch this recorded webinar with IBM i Chief Architect Steve Will and IBM Power Champion Tom Huntington to gain a unique perspective on the direction of this platform, including:

    • IBM i development strategies in progress at IBM
    • Ways that Watson will shake hands with IBM i
    • Key takeaways from the AS/400 days

     

  • Ask the RDi Experts

    SB_HelpSystems_WC_GenericWatch this recording where Jim Buck, Susan Gantner, and Charlie Guarino answered your questions, including:

    • What are the “hidden gems” in RDi that can make me more productive?
    • What makes RDi Debug better than the STRDBG green screen debugger?
    • How can RDi help me find out if I’ve tested all lines of a program?
    • What’s the best way to transition from PDM to RDi?
    • How do I convince my long-term developers to use RDi?

    This is a unique, online opportunity to hear how you can get more out of RDi.

     

  • Node.js on IBM i Webinar Series Pt. 2: Setting Up Your Development Tools

    Profound Logic Software, Inc.Have you been wondering about Node.js? Our free Node.js Webinar Series takes you from total beginner to creating a fully-functional IBM i Node.js business application. In Part 2, Brian May teaches you the different tooling options available for writing code, debugging, and using Git for version control. Attend this webinar to learn:

    • Different tools to develop Node.js applications on IBM i
    • Debugging Node.js
    • The basics of Git and tools to help those new to it
    • Using NodeRun.com as a pre-built development environment

     

     

  • Inside the Integrated File System (IFS)

    SB_HelpSystems_WC_GenericDuring this webinar, you’ll learn basic tips, helpful tools, and integrated file system commands—including WRKLNK—for managing your IFS directories and Access Client Solutions (ACS). We’ll answer your most pressing IFS questions, including:

    • What is stored inside my IFS directories?
    • How do I monitor the IFS?
    • How do I replicate the IFS or back it up?
    • How do I secure the IFS?

    Understanding what the integrated file system is and how to work with it must be a critical part of your systems management plans for IBM i.

     

  • Expert Tips for IBM i Security: Beyond the Basics

    SB PowerTech WC GenericIn this session, IBM i security expert Robin Tatam provides a quick recap of IBM i security basics and guides you through some advanced cybersecurity techniques that can help you take data protection to the next level. Robin will cover:

    • Reducing the risk posed by special authorities
    • Establishing object-level security
    • Overseeing user actions and data access

    Don't miss this chance to take your knowledge of IBM i security beyond the basics.

     

     

  • 5 IBM i Security Quick Wins

    SB PowerTech WC GenericIn today’s threat landscape, upper management is laser-focused on cybersecurity. You need to make progress in securing your systems—and make it fast.
    There’s no shortage of actions you could take, but what tactics will actually deliver the results you need? And how can you find a security strategy that fits your budget and time constraints?
    Join top IBM i security expert Robin Tatam as he outlines the five fastest and most impactful changes you can make to strengthen IBM i security this year.
    Your system didn’t become unsecure overnight and you won’t be able to turn it around overnight either. But quick wins are possible with IBM i security, and Robin Tatam will show you how to achieve them.

  • How to Meet the Newest Encryption Requirements on IBM i

    SB PowerTech WC GenericA growing number of compliance mandates require sensitive data to be encrypted. But what kind of encryption solution will satisfy an auditor and how can you implement encryption on IBM i? Watch this on-demand webinar to find out how to meet today’s most common encryption requirements on IBM i. You’ll also learn:

    • Why disk encryption isn’t enough
    • What sets strong encryption apart from other solutions
    • Important considerations before implementing encryption

     

     

  • Security Bulletin: Malware Infection Discovered on IBM i Server!

    SB PowerTech WC GenericMalicious programs can bring entire businesses to their knees—and IBM i shops are not immune. It’s critical to grasp the true impact malware can have on IBM i and the network that connects to it. Attend this webinar to gain a thorough understanding of the relationships between:

    • Viruses, native objects, and the integrated file system (IFS)
    • Power Systems and Windows-based viruses and malware
    • PC-based anti-virus scanning versus native IBM i scanning

    There are a number of ways you can minimize your exposure to viruses. IBM i security expert Sandi Moore explains the facts, including how to ensure you're fully protected and compliant with regulations such as PCI.

     

     

  • Fight Cyber Threats with IBM i Encryption

    SB PowerTech WC GenericCyber attacks often target mission-critical servers, and those attack strategies are constantly changing. To stay on top of these threats, your cybersecurity strategies must evolve, too. In this session, IBM i security expert Robin Tatam provides a quick recap of IBM i security basics and guides you through some advanced cybersecurity techniques that can help you take data protection to the next level. Robin will cover:

    • Reducing the risk posed by special authorities
    • Establishing object-level security
    • Overseeing user actions and data access

     

     

     

  • 10 Practical IBM i Security Tips for Surviving Covid-19 and Working From Home

    SB PowerTech WC GenericNow that many organizations have moved to a work from home model, security concerns have risen.

    During this session Carol Woodbury will discuss the issues that the world is currently seeing such as increased malware attacks and then provide practical actions you can take to both monitor and protect your IBM i during this challenging time.

     

  • How to Transfer IBM i Data to Microsoft Excel

    SB_HelpSystems_WC_Generic3 easy ways to get IBM i data into Excel every time
    There’s an easy, more reliable way to import your IBM i data to Excel? It’s called Sequel. During this webinar, our data access experts demonstrate how you can simplify the process of getting data from multiple sources—including Db2 for i—into Excel. Watch to learn how to:

    • Download your IBM i data to Excel in a single step
    • Deliver data to business users in Excel via email or a scheduled job
    • Access IBM i data directly using the Excel add-in in Sequel

    Make 2020 the year you finally see your data clearly, quickly, and securely. Start by giving business users the ability to access crucial business data from IBM i the way they want it—in Microsoft Excel.

     

     

  • HA Alternatives: MIMIX Is Not Your Only Option on IBM i

    SB_HelpSystems_WC_GenericIn this recorded webinar, our experts introduce you to the new HA transition technology available with our Robot HA software. You’ll learn how to:

    • Transition your rules from MIMIX (if you’re happy with them)
    • Simplify your day-to-day activities around high availability
    • Gain back time in your work week
    • Make your CEO happy about reducing IT costs

    Don’t stick with a legacy high availability solution that makes you uncomfortable when transitioning to something better can be simple, safe, and cost-effective.

     

     

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  • Backup and Recovery on IBM i: Your Strategy for the Unexpected

    SB HelpSystems SC 5413Robot automates the routine tasks of iSeries backup and recovery, saving you time and money and making the process safer and more reliable. Automate your backups with the Robot Backup and Recovery Solution. Key features include:
    - Simplified backup procedures
    - Easy data encryption
    - Save media management
    - Guided restoration
    - Seamless product integration
    Make sure your data survives when catastrophe hits. Try the Robot Backup and Recovery Solution FREE for 30 days.

  • Manage IBM i Messages by Exception with Robot

    SB HelpSystems SC 5413Managing messages on your IBM i can be more than a full-time job if you have to do it manually. How can you be sure you won’t miss important system events?
    Automate your message center with the Robot Message Management Solution. Key features include:
    - Automated message management
    - Tailored notifications and automatic escalation
    - System-wide control of your IBM i partitions
    - Two-way system notifications from your mobile device
    - Seamless product integration
    Try the Robot Message Management Solution FREE for 30 days.

  • Easiest Way to Save Money? Stop Printing IBM i Reports

    SB HelpSystems SC 5413Robot automates report bursting, distribution, bundling, and archiving, and offers secure, selective online report viewing.
    Manage your reports with the Robot Report Management Solution. Key features include:

    - Automated report distribution
    - View online without delay
    - Browser interface to make notes
    - Custom retention capabilities
    - Seamless product integration
    Rerun another report? Never again. Try the Robot Report Management Solution FREE for 30 days.

  • Hassle-Free IBM i Operations around the Clock

    SB HelpSystems SC 5413For over 30 years, Robot has been a leader in systems management for IBM i.
    Manage your job schedule with the Robot Job Scheduling Solution. Key features include:
    - Automated batch, interactive, and cross-platform scheduling
    - Event-driven dependency processing
    - Centralized monitoring and reporting
    - Audit log and ready-to-use reports
    - Seamless product integration
    Scale your software, not your staff. Try the Robot Job Scheduling Solution FREE for 30 days.

  • ACO MONITOR Manages your IBM i 24/7 and Notifies You When Your IBM i Needs Assistance!

    SB DDL Systems 5429More than a paging system - ACO MONITOR is a complete systems management solution for your Power Systems running IBM i. ACO MONITOR manages your Power System 24/7, uses advanced technology (like two-way messaging) to notify on-duty support personnel, and responds to complex problems before they reach critical status.

    ACO MONITOR is proven technology and is capable of processing thousands of mission-critical events daily. The software is pre-configured, easy to install, scalable, and greatly improves data center efficiency.