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Optimizing the Optimizer

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SQL excels at moving, retrieving, and changing data on an AS/400. It’s an interpreted query language, so the DB2/400 query optimizer decides how to implement your query and which access methods to use to access the target data. In this article, I show you a technique for finding out how the AS/400 is implementing your query and give some suggestions for interpretation of the optimizer data. You can use some of these techniques with Query/400, Open Query File (OPNQRYF), and third-party query products because they all use the same optimizer.

SQL statements may be executed statically or dynamically. Static SQL refers to statements that are compiled by the query optimizer; the execution plan is stored in a package file. The next time the statement is run, the SQL interpreter retrieves the stored execution plan and runs the query, thus saving the time required for compilation and optimization of the SQL query. Static SQL is seen in applications that use the SQL precompiler and in client/server applications that make use of parameter markers instead of static comparison values.

Debugging a program that uses static SQL is easy because the AS/400 gives you a command called Print SQL Information (PRTSQLINF) that can be used to examine how the AS/400 is implementing the query. The real joy is in finding optimization information for packages that use dynamic SQL.

What Is Dynamic SQL?

A lot of packages, particularly ODBC-based reporting or ad hoc query applications like Seagate Software’s Crystal Reports, use dynamic SQL. Dynamic SQL means that optimization decisions and access plans are not generated until execution of the query. Dynamic SQL is not a bad thing, but finding out how dynamic SQL queries are implemented can be a bear.

When you issue a dynamic SQL statement from a client application, AS/400 program, or interactive SQL session, the AS/400 compiles the query and then uses the query optimizer to determine how to retrieve or process the SQL request. The optimizer considers things like the number of records in each file and available indexes. The optimizer tries to determine the best method for data retrieval and creates an access path to process your request. The optimizer tries to choose the access path that is least costly in terms of processing, temporary storage, and disk access.

Finding the Job

Sometimes, the best-laid plans of optimizers and men go awry. In these cases, it is helpful to find out just what the optimizer is trying to do. By using the Start Debug (STRDBG) command, you can cause optimizer messages and index suggestions to be written to the AS/400 job log. By reading these messages, you can read the optimizer “plan” and sometimes assist it in making correct decisions.

If you are using SQL from an ODBC client application, such as Crystal Reports, finding the job and starting debugging is complicated. The AS/400 executes all ODBC jobs in the QSERVER subsystem as either QZDASOINIT (Windows 95/98/NT) or QZDAINIT (16-bit platforms) prestart jobs.

Another complication is that all ODBC jobs run under the user profile QUSER. Therefore, if you have 50 clients connecting via ODBC from a 32-bit Windows platform, the Work with Active Jobs (WRKACTJOB) command will display 50 QZDASOINIT jobs for user QUSER in the QSERVER subsystem. The only way to know which user is really connected to a job is to display the job log. At the top of the job log, you should see the message “Servicing User Profile X” (in which X is the user logged in to the system). You must hunt through the jobs until you find the user profile you are targeting.

To help us with this task, we have a stored procedure called RETJOBI that returns the job number. Every program in my shop calls this procedure and then posts the job number on every screen in the application. In this way, my operators can tell me their job numbers when they are having a problem, and I can use the Work with Job (WRKJOB) command to view their jobs.

Source code for RETJOBI, with the appropriate compilation and implementation instructions, is in Figure 1. Figure 2 is Visual Basic (VB) code that uses Microsoft’s ActiveX Data Objects (ADO) to connect to the AS/400. ADO must be checked as a reference in your VB project for the code to work.

Starting Debugging on a Client/Server Job

After you find the job number, things get easier. From a terminal session, invoke the Start Service Job (STRSRVJOB) command for the appropriate prestart job. For example, if the job is a Windows 95 client with the number 100100, the command line would be STRSRVJOB JOB(100100/QUSER/QZDASOINIT).

Next, type STRDBG UPDPROD(*YES) to put the job into debug mode. You may also need to issue the Change Job (CHGJOB) command to ensure that all messages are being written to the job log. The command line is CHGJOB JOB(100100/QUSER/QZDASOINIT) LOG(4 00 *SECLVL).

Optimizer messages are now being written to the job log. To look at the log, use the Display Job Log (DSPJOBLOG) command. For this example, the command line would be DSPJOBLOG JOB(100100/QUSER/QZDASOINIT).

Interpreting the Information

Now that you have debugging started, execute a few SQL statements and display the job log. You will find a wealth of information about how the optimizer is implementing your queries. If you position the cursor on a message and press the F1 (or Help) key, you will see detailed message text that can give you a clue as to how the optimizer is implementing your queries.

Below are some messages to look out for and information about how they may be able to help you understand and manipulate query performance:

• CPI432C, “All access paths were considered for file &1” (&1 will be replaced with the file name in the displayed message). This message tells which access paths were considered in optimization of your query and which access path was chosen for processing (if any). Changing the ORDER BY clause of a SELECT statement can affect which access paths are chosen for query implementation.

• CPI4321, “Access path built for file &1.” This indicates that the optimizer chose to create an access path to implement your query. This may not indicate bad performance. Pressing F1 on this message can lead to why the AS/400 chose to build an access path rather than use an existing index and may provide a suggestion for a new index.

• CPI432F, “Access path suggestion for file &1.” This is my favorite message because the AS/400 suggests an index that may help your query run faster. Pressing F1 on this message will reveal the key fields suggested for the new index. Try building the suggested index and rerunning the query. Refresh your job log and see if the new access path is used.

• CPI4327, “File &1 processed in join position 1.” This indicates which file in a join query will be processed first. To best see why this is important, imagine a database of orders, order details, and part descriptions, and you are writing a query to list parts shipped in last week’s orders by customer. The query will join orders to order details, which have part ID codes that are used to join description information from the parts master table. If the parts master is being processed in join position 1, this could indicate a problem in your query design. Most likely, you would want orders in join position 1 to reduce the number of order records before joining details and descriptions. To solve these problems, try moving elements in the Where clause and changing the order of tables listed in the From clause.

• CPI432E, “Selection fields mapped to different attributes.” This message occurs when you are joining tables on fields that have different data types or when you are supplying Where clause criteria that is incompatible with the data type of a column in the table.

• CPI4323, “The query access plan has been rebuilt.” Always press F1 and see why this is occurring. If a query is being reexecuted by an application, you want the access path to be reused.

To end debugging, issue the End Debug (ENDDBG) and End Service Job (ENDSRVJOB) commands.

It’s an Art, Not a Science

In the end, there is no magic SQL optimization bullet. You have to examine what the optimizer is doing and play with the query and physical file indexes until you get the optimizer to do what you want it to. Use job log messages to achieve the client/server performance you desire.

/*==================================================================*/

/* To compile: */

/* */

/* CRTBNDCL PGM(XXX/RETJOBI) SRCFILE(XXX/QCLSRC) */

/* DFTACTGRP(*NO) ACTGRP(*CALLER) */

/* */

/* To create the stored procedure, use the following command from */

/* an interactive SQL/400 session: */

/* */

/* CREATE PROCEDURE QSYS/RETJOBI (INOUT :job CHAR(6)) EXTERNAL */

/* NAME XXX/RETJOBI SIMPLE CALL */

/* */

/* Just be sure to change XXX to the appropriate library name */

/* */

/*==================================================================*/

PGM PARM(&NBR)

DCL VAR(&NBR) TYPE(*CHAR) LEN(6)

RTVJOBA NBR(&NBR)

ENDPGM

Figure 1: The RETJOBI stored procedure retrieves a job’s number.

Dim Con1 As New Connection
Dim Cmd1 As New Command

Dim Prm1 As Parameter
'Activate the connection with the AS/400
Con1.Open "AS400", "HOWARD", "SECRET"
'Associate the connection with the command object
Cmd1.ActiveConnection = Con1
'set the command into commandtext property
'make sure to replace XXX with the name of the library
'referenced in the create procedure statement
Cmd1.CommandText = "CALL XXX.RETJOBI(?)"
'Create a parameter object to hold job number
Set Prm1 = Cmd1.CreateParameter("job", adChar, adParamInputOutput, 6, "")
'append parameter object into command object
Cmd1.Parameters.Append Prm1
'execute the command
Cmd1.Execute
'show user the job number
MsgBox "Your job number is: " & Cmd1.Parameters("job").Value
'Release the command and the connection
Set Cmd1 = Nothing
Set Con1 = Nothing

Figure 2: This Visual Basic code connects to the AS/400 and executes the RETJOBI procedure, which retrieves the job number.

SQL excels at moving, retrieving, and changing data on an AS/400. It’s an interpreted query language, so the DB2/400 query optimizer decides how to implement your query and which access methods to use to access the target data. In this article, I show you a technique for finding out how the AS/400 is implementing your query and give some suggestions for interpretation of the optimizer data. You can use some of these techniques with Query/400, Open Query File (OPNQRYF), and third-party query products because they all use the same optimizer.

SQL statements may be executed statically or dynamically. Static SQL refers to statements that are compiled by the query optimizer; the execution plan is stored in a package file. The next time the statement is run, the SQL interpreter retrieves the stored execution plan and runs the query, thus saving the time required for compilation and optimization of the SQL query. Static SQL is seen in applications that use the SQL precompiler and in client/server applications that make use of parameter markers instead of static comparison values.

Debugging a program that uses static SQL is easy because the AS/400 gives you a command called Print SQL Information (PRTSQLINF) that can be used to examine how the AS/400 is implementing the query. The real joy is in finding optimization information for packages that use dynamic SQL.

What Is Dynamic SQL?

A lot of packages, particularly ODBC-based reporting or ad hoc query applications like Seagate Software’s Crystal Reports, use dynamic SQL. Dynamic SQL means that optimization decisions and access plans are not generated until execution of the query. Dynamic SQL is not a bad thing, but finding out how dynamic SQL queries are implemented can be a bear.

When you issue a dynamic SQL statement from a client application, AS/400 program, or interactive SQL session, the AS/400 compiles the query and then uses the query optimizer to determine how to retrieve or process the SQL request. The optimizer considers things like the number of records in each file and available indexes. The optimizer tries to determine the best method for data retrieval and creates an access path to process your request. The optimizer tries to choose the access path that is least costly in terms of processing, temporary storage, and disk access.

Finding the Job

Sometimes, the best-laid plans of optimizers and men go awry. In these cases, it is helpful to find out just what the optimizer is trying to do. By using the Start Debug (STRDBG) command, you can cause optimizer messages and index suggestions to be written to the AS/400 job log. By reading these messages, you can read the optimizer “plan” and sometimes assist it in making correct decisions.

If you are using SQL from an ODBC client application, such as Crystal Reports, finding the job and starting debugging is complicated. The AS/400 executes all ODBC jobs in the QSERVER subsystem as either QZDASOINIT (Windows 95/98/NT) or QZDAINIT (16-bit platforms) prestart jobs.

Another complication is that all ODBC jobs run under the user profile QUSER. Therefore, if you have 50 clients connecting via ODBC from a 32-bit Windows platform, the Work with Active Jobs (WRKACTJOB) command will display 50 QZDASOINIT jobs for user QUSER in the QSERVER subsystem. The only way to know which user is really connected to a job is to display the job log. At the top of the job log, you should see the message “Servicing User Profile X” (in which X is the user logged in to the system). You must hunt through the jobs until you find the user profile you are targeting.

To help us with this task, we have a stored procedure called RETJOBI that returns the job number. Every program in my shop calls this procedure and then posts the job number on every screen in the application. In this way, my operators can tell me their job numbers when they are having a problem, and I can use the Work with Job (WRKJOB) command to view their jobs.

Source code for RETJOBI, with the appropriate compilation and implementation instructions, is in Figure 1. Figure 2 is Visual Basic (VB) code that uses Microsoft’s ActiveX Data Objects (ADO) to connect to the AS/400. ADO must be checked as a reference in your VB project for the code to work.

Starting Debugging on a Client/Server Job

After you find the job number, things get easier. From a terminal session, invoke the Start Service Job (STRSRVJOB) command for the appropriate prestart job. For example, if the job is a Windows 95 client with the number 100100, the command line would be STRSRVJOB JOB(100100/QUSER/QZDASOINIT).

Next, type STRDBG UPDPROD(*YES) to put the job into debug mode. You may also need to issue the Change Job (CHGJOB) command to ensure that all messages are being written to the job log. The command line is CHGJOB JOB(100100/QUSER/QZDASOINIT) LOG(4 00 *SECLVL).

Optimizer messages are now being written to the job log. To look at the log, use the Display Job Log (DSPJOBLOG) command. For this example, the command line would be DSPJOBLOG JOB(100100/QUSER/QZDASOINIT).

Interpreting the Information

Now that you have debugging started, execute a few SQL statements and display the job log. You will find a wealth of information about how the optimizer is implementing your queries. If you position the cursor on a message and press the F1 (or Help) key, you will see detailed message text that can give you a clue as to how the optimizer is implementing your queries.

Below are some messages to look out for and information about how they may be able to help you understand and manipulate query performance:

• CPI432C, “All access paths were considered for file &1” (&1 will be replaced with the file name in the displayed message). This message tells which access paths were considered in optimization of your query and which access path was chosen for processing (if any). Changing the ORDER BY clause of a SELECT statement can affect which access paths are chosen for query implementation.

• CPI4321, “Access path built for file &1.” This indicates that the optimizer chose to create an access path to implement your query. This may not indicate bad performance. Pressing F1 on this message can lead to why the AS/400 chose to build an access path rather than use an existing index and may provide a suggestion for a new index.

• CPI432F, “Access path suggestion for file &1.” This is my favorite message because the AS/400 suggests an index that may help your query run faster. Pressing F1 on this message will reveal the key fields suggested for the new index. Try building the suggested index and rerunning the query. Refresh your job log and see if the new access path is used.

• CPI4327, “File &1 processed in join position 1.” This indicates which file in a join query will be processed first. To best see why this is important, imagine a database of orders, order details, and part descriptions, and you are writing a query to list parts shipped in last week’s orders by customer. The query will join orders to order details, which have part ID codes that are used to join description information from the parts master table. If the parts master is being processed in join position 1, this could indicate a problem in your query design. Most likely, you would want orders in join position 1 to reduce the number of order records before joining details and descriptions. To solve these problems, try moving elements in the Where clause and changing the order of tables listed in the From clause.

• CPI432E, “Selection fields mapped to different attributes.” This message occurs when you are joining tables on fields that have different data types or when you are supplying Where clause criteria that is incompatible with the data type of a column in the table.

• CPI4323, “The query access plan has been rebuilt.” Always press F1 and see why this is occurring. If a query is being reexecuted by an application, you want the access path to be reused.

To end debugging, issue the End Debug (ENDDBG) and End Service Job (ENDSRVJOB) commands.

It’s an Art, Not a Science

In the end, there is no magic SQL optimization bullet. You have to examine what the optimizer is doing and play with the query and physical file indexes until you get the optimizer to do what you want it to. Use job log messages to achieve the client/server performance you desire.

/*==================================================================*/

/* To compile: */

/* */

/* CRTBNDCL PGM(XXX/RETJOBI) SRCFILE(XXX/QCLSRC) */

/* DFTACTGRP(*NO) ACTGRP(*CALLER) */

/* */

/* To create the stored procedure, use the following command from */

/* an interactive SQL/400 session: */

/* */

/* CREATE PROCEDURE QSYS/RETJOBI (INOUT :job CHAR(6)) EXTERNAL */

/* NAME XXX/RETJOBI SIMPLE CALL */

/* */

/* Just be sure to change XXX to the appropriate library name */

/* */

/*==================================================================*/

PGM PARM(&NBR)

DCL VAR(&NBR) TYPE(*CHAR) LEN(6)

RTVJOBA NBR(&NBR)

ENDPGM

Figure 1: The RETJOBI stored procedure retrieves a job’s number.

Dim Con1 As New Connection
Dim Cmd1 As New Command

Dim Prm1 As Parameter
'Activate the connection with the AS/400
Con1.Open "AS400", "HOWARD", "SECRET"
'Associate the connection with the command object
Cmd1.ActiveConnection = Con1
'set the command into commandtext property
'make sure to replace XXX with the name of the library
'referenced in the create procedure statement
Cmd1.CommandText = "CALL XXX.RETJOBI(?)"
'Create a parameter object to hold job number
Set Prm1 = Cmd1.CreateParameter("job", adChar, adParamInputOutput, 6, "")
'append parameter object into command object
Cmd1.Parameters.Append Prm1
'execute the command
Cmd1.Execute
'show user the job number
MsgBox "Your job number is: " & Cmd1.Parameters("job").Value
'Release the command and the connection
Set Cmd1 = Nothing
Set Con1 = Nothing

Figure 2: This Visual Basic code connects to the AS/400 and executes the RETJOBI procedure, which retrieves the job number.

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    Watch the webinar to learn how to put effective document management into practice and:

    • Capture documents faster, instead of wasting everyone’s time
    • Manage documents easily, so you can always find them
    • Distribute documents automatically, and move on to the next task

     

  • Lessons Learned from the AS/400 Breach

    SB_PowerTech_WC_GenericGet actionable info to avoid becoming the next cyberattack victim.
    In “Data breach digest—Scenarios from the field,” Verizon documented an AS/400 security breach. Whether you call it AS/400, iSeries, or IBM i, you now have proof that the system has been breached.
    Watch IBM i security expert Robin Tatam give an insightful discussion of the issues surrounding this specific scenario.
    Robin will also draw on his extensive cybersecurity experience to discuss policies, processes, and configuration details that you can implement to help reduce the risk of your system being the next victim of an attack.

  • Overwhelmed by Operating Systems?

    SB_HelpSystems_WC_GenericIn this 30-minute recorded webinar, our experts demonstrate how you can:

    • Manage multiple platforms from a central location
    • View monitoring results in a single pane of glass on your desktop or mobile device
    • Take advantage of best practice, plug-and-play monitoring templates
    • Create rules to automate daily checks across your entire infrastructure
    • Receive notification if something is wrong or about to go wrong

    This presentation includes a live demo of Network Server Suite.

     

  • Real-Time Disk Monitoring with Robot Monitor

    SB_HelpSystems_WC_GenericYou need to know when IBM i disk space starts to disappear and where it has gone before system performance and productivity start to suffer. Our experts will show you how Robot Monitor can help you pinpoint exactly when your auxiliary storage starts to disappear and why, so you can start taking a proactive approach to disk monitoring and analysis. You’ll also get insight into:

    • The main sources of disk consumption
    • How to monitor temporary storage and QTEMP objects in real time
    • How to monitor objects and libraries in real time and near-real time
    • How to track long-term disk trends

     

     

  • Stop Re-keying Data Between IBM I and Other Applications

    SB_HelpSystems_WC_GenericMany business still depend on RPG for their daily business processes and report generation.Wouldn’t it be nice if you could stop re-keying data between IBM i and other applications? Or if you could stop replicating data and start processing orders faster? Or what if you could automatically extract data from existing reports instead of re-keying? It’s all possible. Watch this webinar to learn about:

    • The data dilemma
    • 3 ways to stop re-keying data
    • Data automation in practice

    Plus, see how HelpSystems data automation software will help you stop re-keying data.

     

  • The Top Five RPG Open Access Myths....BUSTED!

    SB_Profound_WC_GenericWhen it comes to IBM Rational Open Access: RPG Edition, there are still many misconceptions - especially where application modernization is concerned!

    In this Webinar, we'll address some of the biggest myths about RPG Open Access, including:

    • Modernizing with RPG OA requires significant changes to the source code
    • The RPG language is outdated and impractical for modernizing applications
    • Modernizing with RPG OA is the equivalent to "screen scraping"

     

  • Time to Remove the Paper from Your Desk and Become More Efficient

    SB_HelpSystems_WC_GenericToo much paper is wasted. Attempts to locate documents in endless filing cabinets.And distributing documents is expensive and takes up far too much time.
    These are just three common reasons why it might be time for your company to implement a paperless document management system.
    Watch the webinar to learn more and discover how easy it can be to:

    • Capture
    • Manage
    • And distribute documents digitally

     

  • IBM i: It’s Not Just AS/400

    SB_HelpSystems_WC_Generic

    IBM’s Steve Will talks AS/400, POWER9, cognitive systems, and everything in between

    Are there still companies that use AS400? Of course!

    IBM i was built on the same foundation.
    Watch this recorded webinar with IBM i Chief Architect Steve Will and IBM Power Champion Tom Huntington to gain a unique perspective on the direction of this platform, including:

    • IBM i development strategies in progress at IBM
    • Ways that Watson will shake hands with IBM i
    • Key takeaways from the AS/400 days

     

  • Ask the RDi Experts

    SB_HelpSystems_WC_GenericWatch this recording where Jim Buck, Susan Gantner, and Charlie Guarino answered your questions, including:

    • What are the “hidden gems” in RDi that can make me more productive?
    • What makes RDi Debug better than the STRDBG green screen debugger?
    • How can RDi help me find out if I’ve tested all lines of a program?
    • What’s the best way to transition from PDM to RDi?
    • How do I convince my long-term developers to use RDi?

    This is a unique, online opportunity to hear how you can get more out of RDi.

     

  • Node.js on IBM i Webinar Series Pt. 2: Setting Up Your Development Tools

    Profound Logic Software, Inc.Have you been wondering about Node.js? Our free Node.js Webinar Series takes you from total beginner to creating a fully-functional IBM i Node.js business application. In Part 2, Brian May teaches you the different tooling options available for writing code, debugging, and using Git for version control. Attend this webinar to learn:

    • Different tools to develop Node.js applications on IBM i
    • Debugging Node.js
    • The basics of Git and tools to help those new to it
    • Using NodeRun.com as a pre-built development environment

     

     

  • Inside the Integrated File System (IFS)

    SB_HelpSystems_WC_GenericDuring this webinar, you’ll learn basic tips, helpful tools, and integrated file system commands—including WRKLNK—for managing your IFS directories and Access Client Solutions (ACS). We’ll answer your most pressing IFS questions, including:

    • What is stored inside my IFS directories?
    • How do I monitor the IFS?
    • How do I replicate the IFS or back it up?
    • How do I secure the IFS?

    Understanding what the integrated file system is and how to work with it must be a critical part of your systems management plans for IBM i.

     

  • Expert Tips for IBM i Security: Beyond the Basics

    SB PowerTech WC GenericIn this session, IBM i security expert Robin Tatam provides a quick recap of IBM i security basics and guides you through some advanced cybersecurity techniques that can help you take data protection to the next level. Robin will cover:

    • Reducing the risk posed by special authorities
    • Establishing object-level security
    • Overseeing user actions and data access

    Don't miss this chance to take your knowledge of IBM i security beyond the basics.

     

     

  • 5 IBM i Security Quick Wins

    SB PowerTech WC GenericIn today’s threat landscape, upper management is laser-focused on cybersecurity. You need to make progress in securing your systems—and make it fast.
    There’s no shortage of actions you could take, but what tactics will actually deliver the results you need? And how can you find a security strategy that fits your budget and time constraints?
    Join top IBM i security expert Robin Tatam as he outlines the five fastest and most impactful changes you can make to strengthen IBM i security this year.
    Your system didn’t become unsecure overnight and you won’t be able to turn it around overnight either. But quick wins are possible with IBM i security, and Robin Tatam will show you how to achieve them.

  • How to Meet the Newest Encryption Requirements on IBM i

    SB PowerTech WC GenericA growing number of compliance mandates require sensitive data to be encrypted. But what kind of encryption solution will satisfy an auditor and how can you implement encryption on IBM i? Watch this on-demand webinar to find out how to meet today’s most common encryption requirements on IBM i. You’ll also learn:

    • Why disk encryption isn’t enough
    • What sets strong encryption apart from other solutions
    • Important considerations before implementing encryption

     

     

  • Security Bulletin: Malware Infection Discovered on IBM i Server!

    SB PowerTech WC GenericMalicious programs can bring entire businesses to their knees—and IBM i shops are not immune. It’s critical to grasp the true impact malware can have on IBM i and the network that connects to it. Attend this webinar to gain a thorough understanding of the relationships between:

    • Viruses, native objects, and the integrated file system (IFS)
    • Power Systems and Windows-based viruses and malware
    • PC-based anti-virus scanning versus native IBM i scanning

    There are a number of ways you can minimize your exposure to viruses. IBM i security expert Sandi Moore explains the facts, including how to ensure you're fully protected and compliant with regulations such as PCI.

     

     

  • Fight Cyber Threats with IBM i Encryption

    SB PowerTech WC GenericCyber attacks often target mission-critical servers, and those attack strategies are constantly changing. To stay on top of these threats, your cybersecurity strategies must evolve, too. In this session, IBM i security expert Robin Tatam provides a quick recap of IBM i security basics and guides you through some advanced cybersecurity techniques that can help you take data protection to the next level. Robin will cover:

    • Reducing the risk posed by special authorities
    • Establishing object-level security
    • Overseeing user actions and data access

     

     

     

  • 10 Practical IBM i Security Tips for Surviving Covid-19 and Working From Home

    SB PowerTech WC GenericNow that many organizations have moved to a work from home model, security concerns have risen.

    During this session Carol Woodbury will discuss the issues that the world is currently seeing such as increased malware attacks and then provide practical actions you can take to both monitor and protect your IBM i during this challenging time.

     

  • How to Transfer IBM i Data to Microsoft Excel

    SB_HelpSystems_WC_Generic3 easy ways to get IBM i data into Excel every time
    There’s an easy, more reliable way to import your IBM i data to Excel? It’s called Sequel. During this webinar, our data access experts demonstrate how you can simplify the process of getting data from multiple sources—including Db2 for i—into Excel. Watch to learn how to:

    • Download your IBM i data to Excel in a single step
    • Deliver data to business users in Excel via email or a scheduled job
    • Access IBM i data directly using the Excel add-in in Sequel

    Make 2020 the year you finally see your data clearly, quickly, and securely. Start by giving business users the ability to access crucial business data from IBM i the way they want it—in Microsoft Excel.

     

     

  • HA Alternatives: MIMIX Is Not Your Only Option on IBM i

    SB_HelpSystems_WC_GenericIn this recorded webinar, our experts introduce you to the new HA transition technology available with our Robot HA software. You’ll learn how to:

    • Transition your rules from MIMIX (if you’re happy with them)
    • Simplify your day-to-day activities around high availability
    • Gain back time in your work week
    • Make your CEO happy about reducing IT costs

    Don’t stick with a legacy high availability solution that makes you uncomfortable when transitioning to something better can be simple, safe, and cost-effective.

     

     

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  • Backup and Recovery on IBM i: Your Strategy for the Unexpected

    SB HelpSystems SC 5413Robot automates the routine tasks of iSeries backup and recovery, saving you time and money and making the process safer and more reliable. Automate your backups with the Robot Backup and Recovery Solution. Key features include:
    - Simplified backup procedures
    - Easy data encryption
    - Save media management
    - Guided restoration
    - Seamless product integration
    Make sure your data survives when catastrophe hits. Try the Robot Backup and Recovery Solution FREE for 30 days.

  • Manage IBM i Messages by Exception with Robot

    SB HelpSystems SC 5413Managing messages on your IBM i can be more than a full-time job if you have to do it manually. How can you be sure you won’t miss important system events?
    Automate your message center with the Robot Message Management Solution. Key features include:
    - Automated message management
    - Tailored notifications and automatic escalation
    - System-wide control of your IBM i partitions
    - Two-way system notifications from your mobile device
    - Seamless product integration
    Try the Robot Message Management Solution FREE for 30 days.

  • Easiest Way to Save Money? Stop Printing IBM i Reports

    SB HelpSystems SC 5413Robot automates report bursting, distribution, bundling, and archiving, and offers secure, selective online report viewing.
    Manage your reports with the Robot Report Management Solution. Key features include:

    - Automated report distribution
    - View online without delay
    - Browser interface to make notes
    - Custom retention capabilities
    - Seamless product integration
    Rerun another report? Never again. Try the Robot Report Management Solution FREE for 30 days.

  • Hassle-Free IBM i Operations around the Clock

    SB HelpSystems SC 5413For over 30 years, Robot has been a leader in systems management for IBM i.
    Manage your job schedule with the Robot Job Scheduling Solution. Key features include:
    - Automated batch, interactive, and cross-platform scheduling
    - Event-driven dependency processing
    - Centralized monitoring and reporting
    - Audit log and ready-to-use reports
    - Seamless product integration
    Scale your software, not your staff. Try the Robot Job Scheduling Solution FREE for 30 days.

  • ACO MONITOR Manages your IBM i 24/7 and Notifies You When Your IBM i Needs Assistance!

    SB DDL Systems 5429More than a paging system - ACO MONITOR is a complete systems management solution for your Power Systems running IBM i. ACO MONITOR manages your Power System 24/7, uses advanced technology (like two-way messaging) to notify on-duty support personnel, and responds to complex problems before they reach critical status.

    ACO MONITOR is proven technology and is capable of processing thousands of mission-critical events daily. The software is pre-configured, easy to install, scalable, and greatly improves data center efficiency.