Technology Focus: Performance Monitoring and Tuning Solutions

System Administration
  • Smaller Small Medium Big Bigger
  • Default Helvetica Segoe Georgia Times

More important than ever, performance monitoring and tuning solutions for IBM i are expanding to help keep an eye on other platform servers as well.


Given how the dependence of enterprises on their computer systems is doing nothing but growing, it follows that the importance of monitoring the performance of those systems is increasing too. Particularly in 24/7 operations environments, maximizing throughput for business systems can be key to productivity and, by extension, profitability.


Performance breaks down into three general areas. Hardware performance, which includes such elements as processing speed, I/O output, and efficient management of memory and partitions, is the first area. Second is application performance, which, although it can be affected by hardware aspects, brings into play the efficiency of application code and the coordinating of actions between different software programs. Third, particularly for the IBM i, is the aspect of database performance, the speed at which data can be pulled into memory for calculations and other operations.


Performance monitoring and tuning solutions for the IBM i provide help for enterprises in all three of these areas, though not necessarily all in the same products. The largest group of products monitors and analyzes performance and sends alerts to operations personnel, and perhaps takes some elementary remedial actions, but by and large, corrective actions are left to humans. Other products focus on automatic system performance tuning, or monitoring and analyzing performance of applications and databases specifically. All these areas are important, but selecting a product depends on what aspects of computing are most important to business needs.

Solution Providers See Shifts in Demand

Although the need for performance-monitoring products in particular has been prevalent for many years, the nature of the demand has changed in some important ways. One key change has been away from the "standalone island" mentality that used to characterize enterprises using the IBM i and its predecessors, in favor of embracing the reality that the i often now exists in multiplatform environments.


"Since 2009, we have seen an increased demand for enterprise-level performance monitoring and reporting," notes Halcyon Software Vice President of Sales John Dominic. "Before that point, it was helpful to monitor multiple System i servers/partitions in a central place like a console or dashboard, but the demand lately has been to also include Windows and AIX performance information as well. This is because there are now less platform-specific resources available at most client sites, so being able to manage/monitor/tune different platforms for a single point has become essential in today's economy where everyone is under pressure to do more with less."

"The level of demand has increased, but today's requirements are different," observes Tango/04 Computing Group President and CEO Raul Cristian Aguirre. "IT people are maturing in the sense that they know they cannot present isolated views of technical components anymore; they need to go for the big, holistic picture. They need to be closer to the business. The only way to really know whether the systems are really working is to understand the end-to-end transaction, and that means understanding the process, the transaction itself, the different layers underneath, and the boundaries of what it is acceptable for the business or not. And this is a good thing, as [it] makes the IBM i team closer to the business, and hence more relevant. They just need the proper tools to represent a holistic vision."

Centralized Views of Wider Networks Are on the Radar

Both vendors report their customers are asking for even more information from their monitoring solutions in the future.


"The main request [that we see]," offers Dominic, "is to view performance issues on all various platforms (System i, Windows, AIX) in a single place, and also to be able to provide a single performance report that covers all platforms. This is because there are now less platform-specific resources available at most client sites, so being able to manage/monitor/tune different platforms for a single point has become essential in today's economy, where everyone is under pressure to do more with less."


"[Customers want a] single-pane view of different layers and systems," agrees Aguirre. "Transactions today can be really complex and span through several pieces of middleware and stuff, including DB2 and WebSphere and RPG or COBOL and Java and distributed clients and networks and browsers. To make sense of all that, you need proper modeling, you need to control service-level agreements (SLAs), and you need to be able to predict the future through forecasting mechanisms to be proactive and know the root cause of a problem even before it occurs."


Customer requests also include monitoring a wider range of devices as well. "Recently, we have been asked to consider allowing other systems and devices to feed performance information and thresholds into a central system," reports Aguirre. "Some of this is driven by 'sweating the assets' and making the most of what you have."

Self-Policing Systems: Yes or No?

The solutions for performance tuning often take remedial actions on their own in specific areas to improve system performance. Is this something performance-monitoring solutions might adopt in the future, or are performance-problem fixes still unique enough that actual corrections should mostly remain under the control of operations personnel? The two solution providers agreed that corrections need to be a blend of automation and human intervention.


"There is no limit for automation, and whatever can be done by a machine saves human time," is Aguirre's take. "In fact, we can do, for instance, hundreds of corrections per hour on some IBM i performance parameters, and it is great because no human can be so responsive, and even if he/she is, this is really boring stuff! But still, there is no substitute for people. The operations personnel will always be required. We just strive to make their lives easier."


Dominic emphasized the multifaceted nature of many performance problems. "We already take auto-correction steps for many performance problems on various platforms, but of course it's up to the individual client to decide what they want corrected. We are scoping out ideas to auto correct multiple linked error conditions. [For example,] if a customer calls to say their email is slow, it may be due to a slow server, inefficient database, network issues, a backup running, or a combination of some or all of these conditions. It's important to realize that an error condition may be caused by more than one reason."


Moving into the future, the two executives have slightly different visions. Dominic views the main thrust of demand in performance monitoring as continuing to look for consolidated views of a wider range of platforms and devices. Aguirre thinks demand will be driven by the need for greater business relevance on the part of IT in general.


Dominic: "[Current demand will continue.] Since 2009, we have seen an increased demand for enterprise-level performance monitoring and reporting. Before that point, it was helpful to monitor multiple System i servers/partitions in a central place like a console or dashboard, but the demand lately has been to also include Windows and AIX performance information as well."


Aguirre: "I think that the most radical change will be cultural, not technological. IT is going from an inside-out approach (when you start with technical stuff and eventually try to make business sense of it) to an outside-in approach (where you start with business objectives and decompose them into the technical pieces). It's all about maturity. And [that's] great, because the more aligned with the business the IBM i team is, the more relevant they are, and greater the chances for a promotion."

Tackling Your Performance Problems

Whether your performance problems are primarily hardware- or software-related, there are plenty of resources to help you improve processing efficiency.


IBM offers an assortment of library materials on performance management, as well as several pertinent products, but there is also a significant assortment of third-party products that can help with these types of decisions. For the IBM i, the two dozen or so products that are available to help with performance monitoring and tuning fall into three general categories.


First are performance-monitoring and analysis tools, which are solutions that report and analyze multiple system metrics (e.g., response times, system overhead, CPU use, disk use, output queues). These solutions sometimes make specific change recommendations, but they leave to humans the task of actually taking any remedial actions.


The members of the second group are utilities that do automatically take some kind of performance-tuning action, but generally those remedies are limited to several specific functions, such as interactive CPW performance.


Third are solutions that analyze how efficiently your application software or databases are using system resources (e.g., resource use, code execution efficiency). These generally point to remedial actions that can be taken by operations personnel to improve application or database-transaction performance rather than the solutions taking action themselves.


The product listings below divide the available solutions into these three general groupings. Please note that the descriptions offered for each product are simply indicators of the most pertinent features and are in no way a complete description of each product's capabilities. You should consult the links provided and other documentation available from the respective vendors to get a true picture of each product's feature set.


And as always when looking for products or services, be sure to check the MC Press Online Buyer's Guide.

Performance-Monitoring and Analysis Solutions for IBM i

Bytware (a subsidiary of Help/Systems)

Messenger Console

Messenger Console monitors networks of servers for performance or other operational problems, sends alerts from a central console, and automates problem message-handling throughout a server network.


Messenger Plus

Messenger Plus handles 24/7 system and message queue monitoring and automates message-handling in single or networked servers, sends alerts of problems from a central console, detects common events, tracks configuration changes and history, and lets system managers design custom monitors for specific problems.



QSystem Monitor

QSystem Monitor is a multipurpose system-monitoring and capacity-planning application that operates in real time and provides a graphical interface and graphical reports. Monitoring services include DASD, IFS, system availability, job runs, network activity, application performance, cache battery, high availability, and BRMS logs. Other capabilities include historical system-performance data over multiple time periods (e.g., day, week, month) and long-term retrospective analysis.


First Option

iSeries Watchdog

Available on a Software as a Service (SaaS) basis, iSeries Watchdog monitors IBM i servers remotely and provides key system health statistics in a graphical dashboard format. Areas analyzed include disk/DASD usage, system messages, tape status, object tracking, and system problem interrogation.


Halcyon Software

Advanced Automation Suite

Advanced Automation Suite is a central-console product that helps users monitor and manage a wide variety of system activities, including system performance, SLA compliance, output and distribution queues, and disk space. Performance tools include Halcyon Performance Analyzer, which provides up-to-the-minute performance statistics and trends for any number of networked servers.


Operations Center Suite

Operations Center Suite is a multiplatform monitoring and performance solution for AIX, UNIX, and Windows, as well as IBM i. The suite gives users and system managers a control point for managing system performance, job scheduling, disk space, system messages, and spooled files. Both Halcyon products include the Halcyon Enterprise Console, a color-coded GUI that lets staff monitor all networked systems from a single PC console.




Robot/Network monitors networks of servers or partitions from a central console. It oversees application performance, partition and server management, TCP/IP support, and control of multi-host networks.



Robot/SPACE keeps an eye on ASPs, IASPs, libraries, IFS objects, active job-storage levels, and other system-storage attributes to make sure system managers are aware of disk capacity problems and can anticipate future needs. Robot/SPACE also performs more than 20 disk-space cleanup functions.


IBM Corporation

iDoctor for IBM i

IBM's iDoctor for IBM i is a suite of real-time analyzers (including the PEX analyzer), designed for both novices and experts, to inspect all aspects of system performance. Tools include analyzers for job, thread, and task performance data; database waits, I/O activity, and CPU use; job-run average response times, I/O rates, and memory-pool use; and heap analysis for systems using the Java Virtual Machine (JVM).


PM for Power Systems

PM for Power Systems is a performance-analysis and capacity-planning software application for IBM i systems running i5/OS or AIX. It provides summary-level information on a system's current and long-term utilization trends, provides interactive access to 24 months of historical performance data, and provides data on virtualization capabilities.


Systems Director Navigator for i5/OS Performance

Systems Director Navigator for i5/OS Performance displays summarized information in multiple charts and graphs with drill-down capabilities. It helps system managers spot and diagnose performance problems quickly.


MB Software & Consulting

Workload Performance Series

Workload Performance Series is an integrated suite that analyzes System i application-processing environments. The suite includes customizable data collectors that help investigators zero in on a wide range of potential problems. Suite functions include monitoring and analysis of system resources, source-code execution, historical data, trends, resource utilization, and statistical overviews. The product can also help with database tuning, job analysis, and user tracking, as well as enabling users to set alert notifications to predefined thresholds.




Athene is a performance-management suite for servers running Linux, UNIX, Windows, and z/OS. It captures, collects, and transfers performance data from target servers to a central console. Core applications include alert management, performance analysis, Oracle performance reporting, and trend analysis and analytical modeling.


Midrange Performance Group

Performance Navigator

Performance Navigator is a graphical application that runs on a PC and carries out performance analysis of IBM i servers. It provides graphs and reports on various hardware and software aspects of system performance and lets users run different "what-if" scenarios for capacity planning.


Software Management


SuperVisor is a tool set that, among other functions, provides a framework for analyzing and maintaining IBM i applications and operating environments across multiple servers or LPARs. SuperVisor lets personnel interrogate the OS and extract object attributes and system information for use in restoring system operating efficiency, integrity, and control.


Tango/04 Computing Group

VISUAL Control Center

VISUAL Control Center is a suite of integrated products that help monitor and manage performance of up to 999 networked IBM i, AIX, Linux, and UNIX servers and report data to a PC interface. The solution helps detect abusive users and programs, monitor system and end-user activity in real time and historically, and tune LPARs and memory pools.


VISUAL Message Center

Although designed primarily to handle system messaging, VISUAL Message Center graphically monitors system and database performance in real time via performance-specific agents for the IBM i. It also provides multiplatform monitoring for AIX and Linux LPARs, WebSphere Application Server and WebSphere MQ, Cisco routers and other hardware, as well as standalone Linux, UNIX, and Windows servers.


Vision Solutions

MIMIX Director

MIMIX Director is a multifaceted suite for reporting on system resources and objects, automating system management tasks, tracking changes to physical and logical file dependencies, and assisting with system capacity planning. Specifically, in the areas of performance tuning, the suite automates disk optimization and enhances system performance, monitors and enforces management-designed usage rules, makes (and optionally carries out) recommendations for increasing performance, and maintains complete audit trails of all its activities.

System Performance-Tuning Solutions for IBM i

Fax*Star, a division of SEPE


Max400 tunes and maximizes interactive CPW performance of System i servers running OS/400 V4R1 through V7R1. Designed for situations in which the interactive capacity of the machine may have been set at a suboptimal level as a function of the machine model, the product installs and runs in five minutes.




Robot/AUTOTUNE monitors up to 25 networked IBM i servers for system performance factors such as memory allocation, CPU use, disk-space consumption, transaction rates, and response times. The solution displays data graphically on a PC console, as well as automatically making adjustments to help tune systems and keep them at peak operating performance.


Kisco Information Systems


GoFaster is a performance accelerator for older System i machine models that have artificial limitations on their interactive operations, but it doesn't offer performance analysis functions.


Raz-Lee Security


CPUScope is a performance enhancer for IBM i that monitors CPU and I/O activity. It searches for jobs that are consuming excessive resources and either takes predesignated remedial actions or sends alert messages in response to problems. Users can vary product-action execution based on time of day, day of the week, or day of the month.

Application and Database Performance-Tuning Solutions for IBM i

Centerfield Technology


HomeRun is a suite of tools that improve SQL performance, optimize DDS logical files and SQL indices, audit data access, control resources used by queries, secure data, and help managers define system resource-use policies.


iPerformance ApS

Global iSeries Application Performance Analyzer (GiAPA)

GiAPA gathers application performance data every 15 seconds and helps system managers see which applications are causing performance problems, as well as identify specific threads, programs, and statements that might be causing problems. In addition, GiAPA helps programmers discover how programs might be improved to run more efficiently.




JENNIFER is an application performance-management solution for Java and IBM WebSphere environments on IBM i and other platforms. Tailored for production environments, JENNIFER monitors network operations, database activity, system load and performance, and other application internal services. JENNIFER reports data via Ecclus, a PC-based user interface with 3D graphical displays.


Nastel Technologies

AutoPilot Suite

AutoPilot is an application performance-monitoring suite for applications based on WebSphere MQ or Java .NET. It offers realtime analytics, tracks business transactions across multiple technologies, and provides a solution for administering and monitoring WebSphere MQ.



jKool is a Web-based service that monitors J2EE environments on any server worldwide to provide a lightweight performance measurement and monitoring tool for live J2EE, Web, and Web service–based applications.



Permessa Collaboration CONTROL!

Designed for use with IBM/Lotus products only, Collaboration CONTROL! is an application-performance and collaboration-management solution that analyzes application and database use, identifies unused resources (e.g., abandoned mailboxes, databases, user IDs), measures Domino application adoption, and helps monitor service-level performance. The solution makes all information available via customizable Web portals or reports targeted to specific individuals.


S4i Systems


DASD-Plus is an automated disk-management utility that offers 25 disk-maintenance routines, with a special emphasis on DB2 performance. It analyzes disk usage based on multiple parameters, gathers data using the PEX analyzer of IBM's iDoctor tool, and runs disk-optimization routines at user-specified intervals.


John Ghrist

John Ghrist has been a journalist, programmer, and systems manager in the computer industry since 1982. He has covered the market for IBM i servers and their predecessor platforms for more than a quarter century and has attended more than 25 COMMON conferences. A former editor-in-chief with Defense Computing and a senior editor with SystemiNEWS, John has written and edited hundreds of articles and blogs for more than a dozen print and electronic publications. He is currently CEO of John Ghrist Agency, a marketing communications firm for technology companies. You can reach him at







  • Mobile Computing and the IBM i

    SB ASNA PPL 5450Mobile computing is rapidly maturing into a solid platform for delivering enterprise applications. Many IBM i shops today are realizing that integrating their IBM i with mobile applications is the fast path to improved business workflows, better customer relations, and more responsive business reporting.

    This ASNA whitepaper takes a look at mobile computing for the IBM i. It discusses the different ways mobile applications may be used within the enterprise and how ASNA products solve the challenges mobile presents. It also presents the case that you already have the mobile programming team your projects need: that team is your existing RPG development team!

    Get your copy today!

  • Automate IBM i Operations using Wireless Devices

    DDL SystemsDownload the technical whitepaper on MANAGING YOUR IBM i WIRELESSLY and (optionally) register to download an absolutely FREE software trail. This whitepaper provides an in-depth review of the native IBM i technology and ACO MONITOR's advanced two-way messaging features to remotely manage your IBM i while in or away from the office. Notify on-duty personnel of system events and remotely respond to complex problems (via your Smartphone) before they become critical-24/7. Problem solved!

    Order your copy here.

  • DR Strategy Guide from Maxava: Brand New Edition - now fully updated to include Cloud!


    Download your free copy of DR Strategy Guide for IBM i from Maxava today.


  • White Paper: Node.js for Enterprise IBM i Modernization

    SB Profound WP 5539

    If your business is thinking about modernizing your legacy IBM i (also known as AS/400 or iSeries) applications, you will want to read this white paper first!

    Download this paper and learn how Node.js can ensure that you:
    - Modernize on-time and budget - no more lengthy, costly, disruptive app rewrites!
    - Retain your IBM i systems of record
    - Find and hire new development talent
    - Integrate new Node.js applications with your existing RPG, Java, .Net, and PHP apps
    - Extend your IBM i capabilties to include Watson API, Cloud, and Internet of Things

    Read Node.js for Enterprise IBM i Modernization Now!


  • 2020 IBM i Marketplace Survey Results


    This year marks the sixth edition of the popular IBM i Marketplace Survey Results. Each year, HelpSystems sets out to gather data about how businesses use the IBM i platform and the IT initiatives it supports. Year over year, the survey has begun to reveal long-term trends that give insight into the future of this trusted technology.

    More than 500 IBM i users from around the globe participated in this year’s survey, and we’re so happy to share the results with you. We hope you’ll find the information interesting and useful as you evaluate your own IT projects.

  • AIX Security Basics eCourse

    Core Security

    With so many organizations depending on AIX day to day, ensuring proper security and configuration is critical to ensure the safety of your environment. Don’t let common threats put your critical AIX servers at risk. Avoid simple mistakes and start to build a long-term plan with this AIX Security eCourse. Enroll today to get easy to follow instructions on topics like:

    • Removing extraneous files
    • Patching systems efficiently
    • Setting and validating permissions
    • Managing service considerations
    • Getting overall visibility into your networks


  • Developer Kit: Making a Business Case for Modernization and Beyond

    Profound Logic Software, Inc.

    Having trouble getting management approval for modernization projects? The problem may be you're not speaking enough "business" to them.

    This Developer Kit provides you study-backed data and a ready-to-use business case template to help get your very next development project approved!

  • What to Do When Your AS/400 Talent Retires

    HelpSystemsIT managers hoping to find new IBM i talent are discovering that the pool of experienced RPG programmers and operators or administrators is small.

    This guide offers strategies and software suggestions to help you plan IT staffing and resources and smooth the transition after your AS/400 talent retires. Read on to learn:

    • Why IBM i skills depletion is a top concern
    • How leading organizations are coping
    • Where automation will make the biggest impact


  • IBM i Resources Retiring?

    SB HelpSystems WC GenericLet’s face it: IBM i experts and RPG programmers are retiring from the workforce. Are you prepared to handle their departure?
    Our panel of IBM i experts—Chuck Losinski, Robin Tatam, Richard Schoen, and Tom Huntington—will outline strategies that allow your company to cope with IBM i skills depletion by adopting these strategies that allow you to get the job done without deep expertise on the OS:
    - Automate IBM i processes
    - Use managed services to help fill the gaps
    - Secure the system against data loss and viruses
    The strategies you discover in this webinar will help you ensure that your system of record—your IBM i—continues to deliver a powerful business advantage, even as staff retires.


  • Backup and Recovery Considerations for Security Data and Encrypted Backups

    SB PowerTech WC GenericSecurity expert Carol Woodbury is joined by Debbie Saugen. Debbie is an expert on IBM i backup and recovery, disaster recovery, and high availability, helping IBM i shops build and implement effective business continuity plans.
    In today’s business climate, business continuity is more important than ever. But 83 percent of organizations are not totally confident in their backup strategy.
    During this webinar, Carol and Debbie discuss the importance of a good backup plan, how to ensure you’re backing up your security information, and your options for encrypted back-ups.

  • Profound.js: The Agile Approach to Legacy Modernization

    SB Profound WC GenericIn this presentation, Alex Roytman and Liam Allan will unveil a completely new and unique way to modernize your legacy applications. Learn how Agile Modernization:
    - Uses the power of Node.js in place of costly system re-writes and migrations
    - Enables you to modernize legacy systems in an iterative, low-risk manner
    - Makes it easier to hire developers for your modernization efforts
    - Integrates with Profound UI (GUI modernization) for a seamless, end-to-end legacy modernization solution


  • Data Breaches: Is IBM i Really at Risk?

    SB PowerTech WC GenericIBM i is known for its security, but this OS could be more vulnerable than you think.
    Although Power Servers often live inside the safety of the perimeter firewall, the risk of suffering a data leak or data corruption remains high.
    Watch noted IBM i security expert Robin Tatam as he discusses common ways that this supposedly “secure” operating system may actually be vulnerable and who the culprits might be.

    Watch the webinar today!


  • Easy Mobile Development

    SB Profound WC GenericWatch this on-demand webinar and learn how to rapidly and easily deploy mobile apps to your organization – even when working with legacy RPG code! IBM Champion Scott Klement will demonstrate how to:
    - Develop RPG applications without mobile development experience
    - Deploy secure applications for any mobile device
    - Build one application for all platforms, including Apple and Android
    - Extend the life and reach of your IBM i (aka iSeries, AS400) platform
    You’ll see examples from customers who have used our products and services to deliver the mobile applications of their dreams, faster and easier than they ever thought possible!


  • Profound UI: Unlock True Modernization from your IBM i Enterprise

    SB Profound PPL 5491Modern, web-based applications can make your Enterprise more efficient, connected and engaged. This session will demonstrate how the Profound UI framework is the best and most native way to convert your existing RPG applications and develop new modern applications for your business. Additionally, you will learn how you can address modernization across your Enterprise, including databases and legacy source code, with Profound Logic.

  • Node Webinar Series Pt. 1: The World of Node.js on IBM i

    Profound Logic Software, Inc.Have you been wondering about Node.js? Our free Node.js Webinar Series takes you from total beginner to creating a fully-functional IBM i Node.js business application.

    Part 1 will teach you what Node.js is, why it's a great option for IBM i shops, and how to take advantage of the ecosystem surrounding Node.

    In addition to background information, our Director of Product Development Scott Klement will demonstrate applications that take advantage of the Node Package Manager (npm).

  • 5 New and Unique Ways to Use the IBM i Audit Journal

    SB HelpSystems ROBOT GenericYou must be asking yourself: am I doing everything I can to protect my organization’s data? Tune in as our panel of IBM i high availability experts discuss:

    - Why companies don’t test role swaps when they know they should
    - Whether high availability in the cloud makes sense for IBM i users
    - Why some organizations don’t have high availability yet
    - How to get high availability up and running at your organization
    - High availability considerations for today’s security concerns

  • Profound.js 2.0: Extend the Power of Node to your IBM i Applications

    SB Profound WC 5541In this Webinar, we'll demonstrate how Profound.js 2.0 enables you to easily adopt Node.js in your business, and to take advantage of the many benefits of Node, including access to a much larger pool of developers for IBM i and access to countless reusable open source code packages on npm (Node Package Manager).
    You will see how Profound.js 2.0 allows you to:

    • Provide RPG-like capabilities for server-side JavaScript.
    • Easily create web and mobile application interfaces for Node on IBM i.
    • Let existing RPG programs call Node.js modules directly, and vice versa.
    • Automatically generate code for Node.js.
    • Automatically converts existing RPGLE code into clean, simplified Node.js code.

    Download and watch today!


  • Make Modern Apps You'll Love with Profound UI & Profound.js

    SB Profound WC 5541Whether you have green screens or a drab GUI, your outdated apps can benefit from modern source code, modern GUIs, and modern tools.
    Profound Logic's Alex Roytman and Liam Allan are here to show you how Free-format RPG and Node.js make it possible to deliver applications your whole business will love:

    • Transform legacy RPG code to modern free-format RPG and Node.js
    • Deliver truly modern application interfaces with Profound UI
    • Extend your RPG applications to include Web Services and NPM packages with Node.js


  • Accelerating Programmer Productivity with Sequel


    Most business intelligence tools are just that: tools, a means to an end but not an accelerator. Yours could even be slowing you down. But what if your BI tool didn't just give you a platform for query-writing but also improved programmer productivity?
    Watch the recorded webinar to see how Sequel:

    • Makes creating complex results simple
    • Eliminates barriers to data sources
    • Increases flexibility with data usage and distribution

    Accelerated productivity makes everyone happy, from programmer to business user.

  • Business Intelligence is Changing: Make Your Game Plan

    SB_HelpSystems_WC_GenericIt’s time to develop a strategy that will help you meet your informational challenges head-on. Watch the webinar to learn how to set your IT department up for business intelligence success. You’ll learn how the right data access tool will help you:

    • Access IBM i data faster
    • Deliver useful information to executives and business users
    • Empower users with secure data access

    Ready to make your game plan and finally keep up with your data access requests?


  • Controlling Insider Threats on IBM i

    SB_HelpSystems_WC_GenericLet’s face facts: servers don’t hack other servers. Despite the avalanche of regulations, news headlines remain chock full of stories about data breaches, all initiated by insiders or intruders masquerading as insiders.
    User profiles are often duplicated or restored and are rarely reviewed for the appropriateness of their current configuration. This increases the risk of the profile being able to access data without the intended authority or having privileges that should be reserved for administrators.
    Watch security expert Robin Tatam as he discusses a new approach for onboarding new users on IBM i and best-practices techniques for managing and monitoring activities after they sign on.

  • Don't Just Settle for Query/400...

    SB_HelpSystems_WC_GenericWhile introducing Sequel Data Access, we’ll address common frustrations with Query/400, discuss major data access, distribution trends, and more advanced query tools. Plus, you’ll learn how a tool like Sequel lightens IT’s load by:

    - Accessing real-time data, so you can make real-time decisions
    - Providing run-time prompts, so users can help themselves
    - Delivering instant results in Microsoft Excel and PDF, without the wait
    - Automating the query process with on-demand data, dashboards, and scheduled jobs

  • How to Manage Documents the Easy Way

    SB_HelpSystems_WC_GenericWhat happens when your company depends on an outdated document management strategy?
    Everything is harder.
    You don’t need to stick with status quo anymore.
    Watch the webinar to learn how to put effective document management into practice and:

    • Capture documents faster, instead of wasting everyone’s time
    • Manage documents easily, so you can always find them
    • Distribute documents automatically, and move on to the next task


  • Lessons Learned from the AS/400 Breach

    SB_PowerTech_WC_GenericGet actionable info to avoid becoming the next cyberattack victim.
    In “Data breach digest—Scenarios from the field,” Verizon documented an AS/400 security breach. Whether you call it AS/400, iSeries, or IBM i, you now have proof that the system has been breached.
    Watch IBM i security expert Robin Tatam give an insightful discussion of the issues surrounding this specific scenario.
    Robin will also draw on his extensive cybersecurity experience to discuss policies, processes, and configuration details that you can implement to help reduce the risk of your system being the next victim of an attack.

  • Overwhelmed by Operating Systems?

    SB_HelpSystems_WC_GenericIn this 30-minute recorded webinar, our experts demonstrate how you can:

    • Manage multiple platforms from a central location
    • View monitoring results in a single pane of glass on your desktop or mobile device
    • Take advantage of best practice, plug-and-play monitoring templates
    • Create rules to automate daily checks across your entire infrastructure
    • Receive notification if something is wrong or about to go wrong

    This presentation includes a live demo of Network Server Suite.


  • Real-Time Disk Monitoring with Robot Monitor

    SB_HelpSystems_WC_GenericYou need to know when IBM i disk space starts to disappear and where it has gone before system performance and productivity start to suffer. Our experts will show you how Robot Monitor can help you pinpoint exactly when your auxiliary storage starts to disappear and why, so you can start taking a proactive approach to disk monitoring and analysis. You’ll also get insight into:

    • The main sources of disk consumption
    • How to monitor temporary storage and QTEMP objects in real time
    • How to monitor objects and libraries in real time and near-real time
    • How to track long-term disk trends



  • Stop Re-keying Data Between IBM I and Other Applications

    SB_HelpSystems_WC_GenericMany business still depend on RPG for their daily business processes and report generation.Wouldn’t it be nice if you could stop re-keying data between IBM i and other applications? Or if you could stop replicating data and start processing orders faster? Or what if you could automatically extract data from existing reports instead of re-keying? It’s all possible. Watch this webinar to learn about:

    • The data dilemma
    • 3 ways to stop re-keying data
    • Data automation in practice

    Plus, see how HelpSystems data automation software will help you stop re-keying data.


  • The Top Five RPG Open Access Myths....BUSTED!

    SB_Profound_WC_GenericWhen it comes to IBM Rational Open Access: RPG Edition, there are still many misconceptions - especially where application modernization is concerned!

    In this Webinar, we'll address some of the biggest myths about RPG Open Access, including:

    • Modernizing with RPG OA requires significant changes to the source code
    • The RPG language is outdated and impractical for modernizing applications
    • Modernizing with RPG OA is the equivalent to "screen scraping"


  • Time to Remove the Paper from Your Desk and Become More Efficient

    SB_HelpSystems_WC_GenericToo much paper is wasted. Attempts to locate documents in endless filing cabinets.And distributing documents is expensive and takes up far too much time.
    These are just three common reasons why it might be time for your company to implement a paperless document management system.
    Watch the webinar to learn more and discover how easy it can be to:

    • Capture
    • Manage
    • And distribute documents digitally


  • IBM i: It’s Not Just AS/400


    IBM’s Steve Will talks AS/400, POWER9, cognitive systems, and everything in between

    Are there still companies that use AS400? Of course!

    IBM i was built on the same foundation.
    Watch this recorded webinar with IBM i Chief Architect Steve Will and IBM Power Champion Tom Huntington to gain a unique perspective on the direction of this platform, including:

    • IBM i development strategies in progress at IBM
    • Ways that Watson will shake hands with IBM i
    • Key takeaways from the AS/400 days


  • Ask the RDi Experts

    SB_HelpSystems_WC_GenericWatch this recording where Jim Buck, Susan Gantner, and Charlie Guarino answered your questions, including:

    • What are the “hidden gems” in RDi that can make me more productive?
    • What makes RDi Debug better than the STRDBG green screen debugger?
    • How can RDi help me find out if I’ve tested all lines of a program?
    • What’s the best way to transition from PDM to RDi?
    • How do I convince my long-term developers to use RDi?

    This is a unique, online opportunity to hear how you can get more out of RDi.


  • Node.js on IBM i Webinar Series Pt. 2: Setting Up Your Development Tools

    Profound Logic Software, Inc.Have you been wondering about Node.js? Our free Node.js Webinar Series takes you from total beginner to creating a fully-functional IBM i Node.js business application. In Part 2, Brian May teaches you the different tooling options available for writing code, debugging, and using Git for version control. Attend this webinar to learn:

    • Different tools to develop Node.js applications on IBM i
    • Debugging Node.js
    • The basics of Git and tools to help those new to it
    • Using as a pre-built development environment



  • Inside the Integrated File System (IFS)

    SB_HelpSystems_WC_GenericDuring this webinar, you’ll learn basic tips, helpful tools, and integrated file system commands—including WRKLNK—for managing your IFS directories and Access Client Solutions (ACS). We’ll answer your most pressing IFS questions, including:

    • What is stored inside my IFS directories?
    • How do I monitor the IFS?
    • How do I replicate the IFS or back it up?
    • How do I secure the IFS?

    Understanding what the integrated file system is and how to work with it must be a critical part of your systems management plans for IBM i.


  • Expert Tips for IBM i Security: Beyond the Basics

    SB PowerTech WC GenericIn this session, IBM i security expert Robin Tatam provides a quick recap of IBM i security basics and guides you through some advanced cybersecurity techniques that can help you take data protection to the next level. Robin will cover:

    • Reducing the risk posed by special authorities
    • Establishing object-level security
    • Overseeing user actions and data access

    Don't miss this chance to take your knowledge of IBM i security beyond the basics.



  • 5 IBM i Security Quick Wins

    SB PowerTech WC GenericIn today’s threat landscape, upper management is laser-focused on cybersecurity. You need to make progress in securing your systems—and make it fast.
    There’s no shortage of actions you could take, but what tactics will actually deliver the results you need? And how can you find a security strategy that fits your budget and time constraints?
    Join top IBM i security expert Robin Tatam as he outlines the five fastest and most impactful changes you can make to strengthen IBM i security this year.
    Your system didn’t become unsecure overnight and you won’t be able to turn it around overnight either. But quick wins are possible with IBM i security, and Robin Tatam will show you how to achieve them.

  • How to Meet the Newest Encryption Requirements on IBM i

    SB PowerTech WC GenericA growing number of compliance mandates require sensitive data to be encrypted. But what kind of encryption solution will satisfy an auditor and how can you implement encryption on IBM i? Watch this on-demand webinar to find out how to meet today’s most common encryption requirements on IBM i. You’ll also learn:

    • Why disk encryption isn’t enough
    • What sets strong encryption apart from other solutions
    • Important considerations before implementing encryption



  • Security Bulletin: Malware Infection Discovered on IBM i Server!

    SB PowerTech WC GenericMalicious programs can bring entire businesses to their knees—and IBM i shops are not immune. It’s critical to grasp the true impact malware can have on IBM i and the network that connects to it. Attend this webinar to gain a thorough understanding of the relationships between:

    • Viruses, native objects, and the integrated file system (IFS)
    • Power Systems and Windows-based viruses and malware
    • PC-based anti-virus scanning versus native IBM i scanning

    There are a number of ways you can minimize your exposure to viruses. IBM i security expert Sandi Moore explains the facts, including how to ensure you're fully protected and compliant with regulations such as PCI.



  • Fight Cyber Threats with IBM i Encryption

    SB PowerTech WC GenericCyber attacks often target mission-critical servers, and those attack strategies are constantly changing. To stay on top of these threats, your cybersecurity strategies must evolve, too. In this session, IBM i security expert Robin Tatam provides a quick recap of IBM i security basics and guides you through some advanced cybersecurity techniques that can help you take data protection to the next level. Robin will cover:

    • Reducing the risk posed by special authorities
    • Establishing object-level security
    • Overseeing user actions and data access




  • 10 Practical IBM i Security Tips for Surviving Covid-19 and Working From Home

    SB PowerTech WC GenericNow that many organizations have moved to a work from home model, security concerns have risen.

    During this session Carol Woodbury will discuss the issues that the world is currently seeing such as increased malware attacks and then provide practical actions you can take to both monitor and protect your IBM i during this challenging time.


  • How to Transfer IBM i Data to Microsoft Excel

    SB_HelpSystems_WC_Generic3 easy ways to get IBM i data into Excel every time
    There’s an easy, more reliable way to import your IBM i data to Excel? It’s called Sequel. During this webinar, our data access experts demonstrate how you can simplify the process of getting data from multiple sources—including Db2 for i—into Excel. Watch to learn how to:

    • Download your IBM i data to Excel in a single step
    • Deliver data to business users in Excel via email or a scheduled job
    • Access IBM i data directly using the Excel add-in in Sequel

    Make 2020 the year you finally see your data clearly, quickly, and securely. Start by giving business users the ability to access crucial business data from IBM i the way they want it—in Microsoft Excel.



  • HA Alternatives: MIMIX Is Not Your Only Option on IBM i

    SB_HelpSystems_WC_GenericIn this recorded webinar, our experts introduce you to the new HA transition technology available with our Robot HA software. You’ll learn how to:

    • Transition your rules from MIMIX (if you’re happy with them)
    • Simplify your day-to-day activities around high availability
    • Gain back time in your work week
    • Make your CEO happy about reducing IT costs

    Don’t stick with a legacy high availability solution that makes you uncomfortable when transitioning to something better can be simple, safe, and cost-effective.



  • Comply in 5! Well, actually UNDER 5 minutes!!

    SB CYBRA PPL 5382

    TRY the one package that solves all your document design and printing challenges on all your platforms.

    Produce bar code labels, electronic forms, ad hoc reports, and RFID tags – without programming! MarkMagic is the only document design and print solution that combines report writing, WYSIWYG label and forms design, and conditional printing in one integrated product.

    Request your trial now!

  • Backup and Recovery on IBM i: Your Strategy for the Unexpected

    SB HelpSystems SC 5413Robot automates the routine tasks of iSeries backup and recovery, saving you time and money and making the process safer and more reliable. Automate your backups with the Robot Backup and Recovery Solution. Key features include:
    - Simplified backup procedures
    - Easy data encryption
    - Save media management
    - Guided restoration
    - Seamless product integration
    Make sure your data survives when catastrophe hits. Try the Robot Backup and Recovery Solution FREE for 30 days.

  • Manage IBM i Messages by Exception with Robot

    SB HelpSystems SC 5413Managing messages on your IBM i can be more than a full-time job if you have to do it manually. How can you be sure you won’t miss important system events?
    Automate your message center with the Robot Message Management Solution. Key features include:
    - Automated message management
    - Tailored notifications and automatic escalation
    - System-wide control of your IBM i partitions
    - Two-way system notifications from your mobile device
    - Seamless product integration
    Try the Robot Message Management Solution FREE for 30 days.

  • Easiest Way to Save Money? Stop Printing IBM i Reports

    SB HelpSystems SC 5413Robot automates report bursting, distribution, bundling, and archiving, and offers secure, selective online report viewing.
    Manage your reports with the Robot Report Management Solution. Key features include:

    - Automated report distribution
    - View online without delay
    - Browser interface to make notes
    - Custom retention capabilities
    - Seamless product integration
    Rerun another report? Never again. Try the Robot Report Management Solution FREE for 30 days.

  • Hassle-Free IBM i Operations around the Clock

    SB HelpSystems SC 5413For over 30 years, Robot has been a leader in systems management for IBM i.
    Manage your job schedule with the Robot Job Scheduling Solution. Key features include:
    - Automated batch, interactive, and cross-platform scheduling
    - Event-driven dependency processing
    - Centralized monitoring and reporting
    - Audit log and ready-to-use reports
    - Seamless product integration
    Scale your software, not your staff. Try the Robot Job Scheduling Solution FREE for 30 days.

  • ACO MONITOR Manages your IBM i 24/7 and Notifies You When Your IBM i Needs Assistance!

    SB DDL Systems 5429More than a paging system - ACO MONITOR is a complete systems management solution for your Power Systems running IBM i. ACO MONITOR manages your Power System 24/7, uses advanced technology (like two-way messaging) to notify on-duty support personnel, and responds to complex problems before they reach critical status.

    ACO MONITOR is proven technology and is capable of processing thousands of mission-critical events daily. The software is pre-configured, easy to install, scalable, and greatly improves data center efficiency.