19
Fri, Apr
5 New Articles

More than 500 Enterprises Globally turn to IBM Garage to Drive Digital Reinvention Enabled by Hybrid Cloud and AI

Analytics & Cognitive News
Typography
  • Smaller Small Medium Big Bigger
  • Default Helvetica Segoe Georgia Times

Only co-creation method supporting companies from idea generation to enterprise scale adoption

IBM today announced that more than 500 businesses around the world have chosen the IBM Garage to help them power their digital reinventions with hybrid cloud and artificial intelligence (AI). Companies including ADP, Cemex, the Kraft Heinz Company and the Government of Nova Scotia are leveraging the IBM Garage to help create cultures of open collaboration and continuous learning and to drive lasting business outcomes.

Experience the interactive Multichannel News Release here: https://www.multivu.com/players/English/8247553-ibm-garage-ai-cognitive-enterprise/

As companies continue to drive digital reinvention, more of their mission-critical business applications and workloads are shifting to the cloud so they can build, adopt and scale AI while also becoming more agile and responsive to changing market and client demands. While this is creating great opportunity to fuel innovation, it is also creating the need to transform workflows across a hybrid cloud environment and change their culture as they apply new technologies.

The IBM Garage has helped businesses rapidly move from idea generation to enterprise scale adoption as they introduce new revenue streams and business models, transform workflows and reinvent customer experiences for the era of hybrid cloud and AI. Additionally, the IBM Garage accelerates how clients unlock insights and business outcomes by helping them to modernize existing applications with advanced cloud services like AI, blockchain and IoT.

"In the next chapter of digital reinvention, the ability to innovate at scale will be the difference between success and failure – this requires a fundamental shift in how companies work," said Mark Foster, Senior Vice President, IBM Services and Global Business Services. "For the incumbents of the world, who we believe have a major advantage in their proprietary data and decades of industry specific expertise, the ability to adopt hybrid cloud strategies and quickly shift to new ways of working will allow them to beat the so-called digital disruptors of the last decade. The IBM Garage is our approach to help them drive purposeful innovation and transformational change at the speed of a start-up and at the scale of an enterprise – fast tracking their journeys to become Cognitive Enterprises enabled by the hybrid cloud."

Through the combination of the right people, applied technology and new ways of working, the IBM Garage can help businesses jumpstart innovation by tapping into technologies like AI, automation and blockchain on the cloud into the context of customer journeys, critical workflows, pain points and value potential. Teams of IBM professionals with diverse expertise – across research, strategy, process, application and infrastructure – sit shoulder-to-shoulder with clients to develop new ideas, prove adoption and business case with a minimum viable product (MVP) then advance that MVP into day-to-day operations and workflows.

The method also incorporates Enterprise Design Thinking, is built for Agile principles for co-located and distributed teams and leverages DevOps tools and techniques for continued delivery and operations. In collaborative spaces designed to be a break from the everyday, traditional silos are eliminated and participants are encouraged to learn by doing, fail fast and iterate often, inspiring organizational change and buy-in. 

Through a new Innovation Hub, IBM can now extend the IBM Garage experience to provide clients with access to the breadth and depth of IBM Research innovation through specialized teams, which are dedicated to transforming innovative ideas into direct client business value. An integrated squad of research scientists, developers and domain experts works closely with clients to complement mature and tested IBM Services assets with potentially game-changing IBM Research innovation assets. The innovation hub can also leverage a hybrid cloud AI environment for fast and agile innovation that is easily transferable to a client environment.

In the past 18 months, IBM has helped more than 500 leading global companies as they drive digital transformations with data and AI on the cloud, and seek to move rapidly beyond minimum viable products (MVP) to deliver lasting business results, including: 

  • Human capital management cloud and services company ADP uses the IBM Garage method as it looks to infuse AI across the enterprise. ADP and IBM jointly developed an AI-powered digital agent that handles over 20 percent of ADP's chat traffic that helped drive NPS scores to all-time highs. Today, ADP continues to work with IBM Garage to help create its digital on-boarding process, streamlining and enhancing their new clients' first impressions.
  • At CEMEX, an early adopter of IBM Garage, the CEMEX Go digital platform grew to 96% of the company's total recurring customers in just 19 months
  • At Brazilian company eLaw, a cloud-based cognitive service allows lawyers to analyze, compare and interpret cases faster and with 15% more accuracy.
  • The Government of Nova Scotia and IBM built a working prototype of the connected automated external defibrillator (AED) system using IoT so its citizens can reliably locate an AED the moment it is needed, resulting in an ROI seven to 10 times their investment.
  • Construction company Mueller, Inc. worked with the IBM Garage to co-create an app on IBM Cloud that lets contractors get real-time project and product quotes on site rather than go through days of paperwork.

"In seven weeks, the IBM Garage helped us rewrite the way that we have been structuring inventory data for 20 years," said Mark Lack, Manager of Strategy, Analytics and Business Intelligence, Mueller, Inc. "We've already seen 60% NPS from contractors using the app and believe this will likely serve as a key differentiator for our customers going forward. The result had been so successful, we are implementing the Garage method in developing all strategic initiatives."

Fast-tracking human centered design

Building on this momentum, IBM now offers two courses to help more businesses innovate while moving to the cloud, execute and operate at scale and fast-track AI adoption.

The IBM Garage Methodology is available to businesses digitally today through the IBM Garage Method for Cloud course. The course introduces innovative practices centered around cultural change, Enterprise Design Thinking, test driven development, operational excellence, and continuous learning. Guiding teams to use the tools and services needed to put these practices in action, it is designed to change the way teams work, helping them understand issues and challenges so they can rapidly deliver high-quality solutions. To date, 10,000 IBM employees and clients have earned digital badges in the IBM Garage course.

AI adoption is growing significantly as enterprises shift from AI experimentation to innovation and transformation at scale. To help clients navigate this change, IBM experts created Team Essentials for AI. This nine-lesson course can be delivered as part of IBM Garage engagements and is part of a suite of courses for IBM Enterprise Design Thinking,  to help companies build and scale ethical AI throughout their workflows and where teams can learn how to be more creative, productive and practical in their approach while developing solutions that are transparent and socially responsible. For individual users, the first of five proficiency levels will be free through July 31, after which Team Essentials for AI will be offered as part of IBM's entire Enterprise Design thinking curriculum ($300 per year).

IBM is a leading global hybrid cloud and AI, and business services provider, helping clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM's hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently, and securely. IBM's breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM's legendary commitment to trust, transparency, responsibility, inclusivity, and service.

For more information, visit: www.ibm.com.

BLOG COMMENTS POWERED BY DISQUS

LATEST COMMENTS

Support MC Press Online

$0.00 Raised:
$

Book Reviews

Resource Center

  • SB Profound WC 5536 Have you been wondering about Node.js? Our free Node.js Webinar Series takes you from total beginner to creating a fully-functional IBM i Node.js business application. You can find Part 1 here. In Part 2 of our free Node.js Webinar Series, Brian May teaches you the different tooling options available for writing code, debugging, and using Git for version control. Brian will briefly discuss the different tools available, and demonstrate his preferred setup for Node development on IBM i or any platform. Attend this webinar to learn:

  • SB Profound WP 5539More than ever, there is a demand for IT to deliver innovation. Your IBM i has been an essential part of your business operations for years. However, your organization may struggle to maintain the current system and implement new projects. The thousands of customers we've worked with and surveyed state that expectations regarding the digital footprint and vision of the company are not aligned with the current IT environment.

  • SB HelpSystems ROBOT Generic IBM announced the E1080 servers using the latest Power10 processor in September 2021. The most powerful processor from IBM to date, Power10 is designed to handle the demands of doing business in today’s high-tech atmosphere, including running cloud applications, supporting big data, and managing AI workloads. But what does Power10 mean for your data center? In this recorded webinar, IBMers Dan Sundt and Dylan Boday join IBM Power Champion Tom Huntington for a discussion on why Power10 technology is the right strategic investment if you run IBM i, AIX, or Linux. In this action-packed hour, Tom will share trends from the IBM i and AIX user communities while Dan and Dylan dive into the tech specs for key hardware, including:

  • Magic MarkTRY the one package that solves all your document design and printing challenges on all your platforms. Produce bar code labels, electronic forms, ad hoc reports, and RFID tags – without programming! MarkMagic is the only document design and print solution that combines report writing, WYSIWYG label and forms design, and conditional printing in one integrated product. Make sure your data survives when catastrophe hits. Request your trial now!  Request Now.

  • SB HelpSystems ROBOT GenericForms of ransomware has been around for over 30 years, and with more and more organizations suffering attacks each year, it continues to endure. What has made ransomware such a durable threat and what is the best way to combat it? In order to prevent ransomware, organizations must first understand how it works.

  • SB HelpSystems ROBOT GenericIT security is a top priority for businesses around the world, but most IBM i pros don’t know where to begin—and most cybersecurity experts don’t know IBM i. In this session, Robin Tatam explores the business impact of lax IBM i security, the top vulnerabilities putting IBM i at risk, and the steps you can take to protect your organization. If you’re looking to avoid unexpected downtime or corrupted data, you don’t want to miss this session.

  • SB HelpSystems ROBOT GenericCan you trust all of your users all of the time? A typical end user receives 16 malicious emails each month, but only 17 percent of these phishing campaigns are reported to IT. Once an attack is underway, most organizations won’t discover the breach until six months later. A staggering amount of damage can occur in that time. Despite these risks, 93 percent of organizations are leaving their IBM i systems vulnerable to cybercrime. In this on-demand webinar, IBM i security experts Robin Tatam and Sandi Moore will reveal:

  • FORTRA Disaster protection is vital to every business. Yet, it often consists of patched together procedures that are prone to error. From automatic backups to data encryption to media management, Robot automates the routine (yet often complex) tasks of iSeries backup and recovery, saving you time and money and making the process safer and more reliable. Automate your backups with the Robot Backup and Recovery Solution. Key features include:

  • FORTRAManaging messages on your IBM i can be more than a full-time job if you have to do it manually. Messages need a response and resources must be monitored—often over multiple systems and across platforms. How can you be sure you won’t miss important system events? Automate your message center with the Robot Message Management Solution. Key features include:

  • FORTRAThe thought of printing, distributing, and storing iSeries reports manually may reduce you to tears. Paper and labor costs associated with report generation can spiral out of control. Mountains of paper threaten to swamp your files. Robot automates report bursting, distribution, bundling, and archiving, and offers secure, selective online report viewing. Manage your reports with the Robot Report Management Solution. Key features include:

  • FORTRAFor over 30 years, Robot has been a leader in systems management for IBM i. With batch job creation and scheduling at its core, the Robot Job Scheduling Solution reduces the opportunity for human error and helps you maintain service levels, automating even the biggest, most complex runbooks. Manage your job schedule with the Robot Job Scheduling Solution. Key features include:

  • LANSA Business users want new applications now. Market and regulatory pressures require faster application updates and delivery into production. Your IBM i developers may be approaching retirement, and you see no sure way to fill their positions with experienced developers. In addition, you may be caught between maintaining your existing applications and the uncertainty of moving to something new.

  • LANSAWhen it comes to creating your business applications, there are hundreds of coding platforms and programming languages to choose from. These options range from very complex traditional programming languages to Low-Code platforms where sometimes no traditional coding experience is needed. Download our whitepaper, The Power of Writing Code in a Low-Code Solution, and:

  • LANSASupply Chain is becoming increasingly complex and unpredictable. From raw materials for manufacturing to food supply chains, the journey from source to production to delivery to consumers is marred with inefficiencies, manual processes, shortages, recalls, counterfeits, and scandals. In this webinar, we discuss how:

  • The MC Resource Centers bring you the widest selection of white papers, trial software, and on-demand webcasts for you to choose from. >> Review the list of White Papers, Trial Software or On-Demand Webcast at the MC Press Resource Center. >> Add the items to yru Cart and complet he checkout process and submit

  • Profound Logic Have you been wondering about Node.js? Our free Node.js Webinar Series takes you from total beginner to creating a fully-functional IBM i Node.js business application.

  • SB Profound WC 5536Join us for this hour-long webcast that will explore:

  • Fortra IT managers hoping to find new IBM i talent are discovering that the pool of experienced RPG programmers and operators or administrators with intimate knowledge of the operating system and the applications that run on it is small. This begs the question: How will you manage the platform that supports such a big part of your business? This guide offers strategies and software suggestions to help you plan IT staffing and resources and smooth the transition after your AS/400 talent retires. Read on to learn: