Sidebar

The Linux Letter: Frying Spam

Linux / Open Source
Typography
  • Smaller Small Medium Big Bigger
  • Default Helvetica Segoe Georgia Times

Spam. Also known as unsolicited commercial email (UCE). We all hate it and despise those who create it, but as sys admins, we're all forced to contend with it. I receive more than 2,000 email messages every day (mostly from mailing lists), and my statistics show that fully 25 percent of them are spam. That's not surprising, since my email address appears on public Web sites and in USENET newsgroups, where it has undoubtedly been harvested many times over. Furthermore, my address has been the same since AT&T purchased IBM's Internet business, which makes it at least a decade old, so who knows how many spamming lists it appears on.

When the spammers started filling my mailbox, I was determined not to change my address (the standard method many use to curtail spam) but to instead investigate means to cut it off at the pass. Most of you already have anti-spam measures in place, but for those who don't or for those who want additional protection, I'm going to describe some basic theory and some open-source tools you can employ to build a spam/virus filtering appliance. In fact, some commercial appliances use the techniques and open-source software that I'm going to describe herein, but they hide that fact behind a custom interface. You can either purchase one of these or cut out the middleman and roll your own. Even if you decide not to build an appliance, you may garner some ideas that can be applied to your existing email scrubber to enhance its effectiveness. Let's dive in.

Bare Bones First

I build all of my mail servers and smart host appliances (which sit in front of your mail servers) with Red Hat Enterprise Linux or CentOS, a Red Hat derivative. I chose these two because I want my systems to be built for an extended lifetime, which both of these provide with long-term support, and I want popular distributions so that I can readily find pre-built software packages bundled in RPM format. If you're a Novell shop, you will find similar capabilities with SuSE Linux. This isn't to say that any of the other multitudes of Linux distros (or *BSDs) aren't capable, only that, for me, an enterprise-quality Linux distro is preferred.

As for the mail transport agent (MTA), I eschew Sendmail and instead use Postfix. Both can be loaded during installation, and by using the system-switch-mail command, I can configure the system to use Postfix. Without getting into a great religious argument, I chose Postfix because its author, Wietse Venema, successfully designed Postfix to be extremely secure and extensible. Postfix has UCE controls built in, and that Wietse chose to use plain-text configuration files gave him extra points during my selection, too. Sendmail gurus are equally adept at doing what I propose using their favorite MTA and ancillary software, but if you compare a Sendmail configuration file with a Postfix one, you'll quickly see why I chose the latter.

There is plenty of documentation on how to install Linux as well as how to do a basic configuration of Postfix, so I won't repeat that information here. I would, however, encourage you to configure a bare bones Postfix instance and get it successfully accepting/sending and forwarding mail prior to tweaking it for sentry duty. Doing so will make your life so much easier.

Barbarians at the Gate

Having configured our basic Postfix server, we can now turn our attention to the customizations that will turn it into a high-performance, spam-eating machine.

The best way to fight spam is simply not to accept it in the first place, thus stopping the barbarians at the gate and minimizing the impact on your mail server. But how does one accomplish this? Separating spam from ham (the term for legitimate email) involves a delicate balancing act. On the one hand, you want to be as aggressive as possible in eliminating spam so that your users don't have to wade through excessive amounts, yet on the other hand, you don't want ham messages getting erroneously rejected, thus potentially costing you business. Fortunately, many spammers make it easy to tip the balance in our favor by ignoring the specifications laid out in the Internet Request for Comments (RFC) RFC 2821 - Simple Mail Transfer Protocol. (For those unaware, the internet RFCs are the blueprint for the protocols that make the Internet go. You can do a quick Google search for further information).

Try Again Later

We all know that the email system was designed to be forgiving of unreachable servers and that an email sent today may be held by your MTA until it can be delivered. The first line of defense that I implement is called "greylisting." For that, I use a package called Postgrey. I'm sure that everyone is familiar with the concepts of blacklisting (if you're on the list, I don't accept your email) and whitelisting (if you're on the list, I accept your email). Greylisting is a technique that takes advantage of the fact that a properly configured MTA will make multiple attempts to deliver an email before returning it as undeliverable.

The process is very simple. An MTA connects to my Postfix instance and starts the transmission, giving Postfix the email header information. Postfix hands this information off to Postgrey, which checks to see if it has ever seen the triplet client_ip/sender/recipient before. If it has, or if the sender or domain is Postgrey-whitelisted, then Postgrey returns an "Okay" message back to Postfix, instructing it to accept the message. If the triplet is new, Postgrey will cache the triplet along with a time stamp and then tell Postfix to reject the message with a temporary failure. Postgrey will continue to reject the message until the admin-configurable length of time has passed. A legitimate MTA will hold the email and try again later, but an illegitimate (or improperly configured) MTA will not. This is the case with the majority of home users' computers that have been turned into spam-sending zombies. The simple MTA running on these machines will simply move along to the next victim on the list, leaving your system alone.

What's nice is that Postgrey will automatically whitelist email addresses that it frequently sees, so messages from people with whom you correspond regularly will be delivered without delay. Should such a person not contact you for an extended (user-configurable) period of time, that person will be removed from your whitelist. You also may add users or domains to a permanent whitelist so that mail from them will be accepted immediately, if you so desire.

I'm sure that as this technique gains in popularity, the zombie writers will make their programs more sophisticated so that they act like real MTAs (as required by the RFC). Until that happens, I revel in the relative calm that greylisting has given me.

RFC Violations

If the SMTP server trying to deliver spam to my server is persistent enough to get past Postgrey, it still has some hoops to jump through before the message will be delivered. Postfix has a bevy of anti-UCE capabilities that can easily be switched on under the configuration option "smtpd_recipient_restrictions." Through their use, I can ensure that Postfix will thoroughly inspect the transaction between the two servers and that the transaction, and subsequent envelope information, doesn't "smell fishy." To that end, I configure Postfix to ensure...

  • that the envelope sender and recipient (From and To) information contains fully qualified domain names. That allows it to verify that the recipient is a valid user for the domain(s) that we serve and that if there is a problem, there is a way to bounce the message back to the sender. This is done via the "reject_non_fqdn_recipient" and "reject_non_fqdn_sender" arguments.
  • that the domain names provided are valid, through a DNS lookup. This is done via the arguments "reject_unknown_sender_domain" and "reject_unknown_recipient_domain." A spammer can use bogus domain names (and many do) to pass the first test. This one at least requires them to make an effort to use real domain names.
  • that any client connecting provides a fully qualified and valid host name using the "reject_non_fqdn_hostname" and "reject_invalid_hostname" arguments. While I can't rely on the host name having a DNS record (thus thwarting any attempt to validate the host), an absence of the host name could be indicative of a spambot, or an improperly configured mailer. The same applies to a host name that contains invalid characters. Since implementing the anti-UCE measures, I've had only one instance of legitimate mail being blocked because of a lack of a host name. I had a chat with that sender's system administrator, who fixed his configuration.

Most SMTP servers (and by default, Postfix) are tolerant of some garbage envelope entries as long as they can deduce what was requested. In addition to the aforementioned RFC requirements, I made the decision to enable the Postfix "strict_rfc821_envelopes" switch, which makes it intolerant of mailers whose email envelope (From, To, etc.) information doesn't strictly conform to the RFC. The Postfix documentation warns that many mailers produce junk envelopes and that enabling strict envelopes will cause their mail to get rejected. I considered the implications and decided that I shouldn't have to tolerate junk mail as a result of poor design, thus my decision to adopt this draconian policy. I have yet to have any complaints from my users. My guess is that as a result of the UCE scourge, I'm not the only one taking this posture, thus authors of email software are finally toeing the line and following the specs.

It's amazing to me how many spam messages get blocked using just these techniques. I extracted a couple of hours worth of email logs and did some quick analysis. Of the 25,258 entries, 515 were rejection messages. Of those, 283 were greylist rejections, and 139 were rejected because of RFC violations. Some of the sources for the remainder are discussed later.

Real-Time Black Listing

Even if the email envelope conforms to the RFCs, it doesn't mean that I'm willing to accept the message. Many emails pass the RFC tests but are delivered by known spam hosts and can therefore be rejected. The use of blacklists can be controversial (at least for those who have ended up on the list), but I find the one run by the SpamHaus Project to be very good.

Configuring Postfix to avail itself of those resources is simple. Just add another argument, "reject_rbl_client sbl-xbl.spamhaus.org," to the "smtpd_recipient_restrictions" directive, and Postfix will check the inbound server's IP against the list. If it's found, the message will be rejected. If not, the message will pass unmolested. All of this for the cost of a single line in my configuration file and one DNS lookup. Since I also run a caching DNS server on my spam appliances, subsequent attempts to send mail from the same IP will be rejected without any DNS requests even leaving the box. In my impromptu statistics, 98 messages were rejected because they were coming from known spammers.

That Personal Touch

Postfix allows you to use regular expressions and hash tables to further define what is acceptable or not. In other words, you can fine-tune Postfix's behavior to your company's requirements. For example, you may not want some or all of these rules to apply if you're sending outbound or intra-office mail. For instance, you may not want to spend the CPU cycles and network bandwidth to do DNS lookups if the email is outbound.

Furthermore, you may want to inspect subject lines or domain names and cut messages off at the pass if you find them objectionable. As an example, we have a couple of companies that continue to send us unwanted email, in spite of being notified that it's unwanted. Sure, there's the CAN-SPAM (pronounced Can Spam!) act that I suppose I could invoke to get the mail stopped, but quite frankly, it's much easier to add one line to a config file than it is to jump through hoops to get the government to take action.

There's More

Much of this article touched on Postfix's UCE control options, but there's more. As I earlier mentioned, Wietse did a great job designing this MTA to be extensible, so you can add functionality to it.

Even with all of the controls I have in place, the spam still sometimes gets through. To combat it, I took advantage of the extensibility. Once Postfix has given its blessing to an email, it pipes it to DSPAM (another open-source project), which categorizes the mail as ham or spam. DSPAM was one of the first to use heuristics to categorize spam. It doesn't simply look at headers or content for obvious giveaway terms but, instead, looks at all of the terms and their relationships. DSPAM learns what to look for based on the initial training you give it (with a corpus of ham and spam) and by subsequent corrections you provide to it.

Once the message has been accepted and categorized, it has one final trial: It's piped through two anti-virus packages (F-Prot and the open-source ClamAV) before finally being delivered to the user. You can customize this ad infinitum, both from within Postfix and with external programs, providing as much content-filtering as your situation requires.

A Great Payoff

I have been very pleased with the performance of our email system. The cost to provide all of this functionality was minimal—and certainly less than the cost of a commercial appliance. What is more important to me than the initial cost, however, is my ability to reconfigure and tweak this thing as our needs change. Right now, the system we're running is more than enough to handle our load, and the nature of all of the software makes it possible to distribute the workload across many servers, if need be.

You're welcome to visit all of the links I've provided to see what you're getting into. For those who want to hop into the express line, I recommend The Book of Postfix: State-of-the-Art Message Transport by Ralf Hildebrandt and Patrick Koetter. It contains all the information you'll need, with much of it in cookbook form.

If you want a fun project with a great payoff to your company, I'd suggest that you consider building one of these appliances. You'll learn quite a bit about how the Internet email system is supposed to work, and you'll end up with a versatile system that will support your electronic correspondence needs for the long-term. Enjoy!

Barry L. Kline is a consultant and has been developing software on various DEC and IBM midrange platforms for over 23 years. Barry discovered Linux back in the days when it was necessary to download diskette images and source code from the Internet. Since then, he has installed Linux on hundreds of machines, where it functions as servers and workstations in iSeries and Windows networks. He co-authored the book Understanding Linux Web Hosting with Don Denoncourt. Barry can be reached at This email address is being protected from spambots. You need JavaScript enabled to view it..

Barry Kline

Barry L. Kline is a consultant and has been developing software on various DEC and IBM midrange platforms since the early 1980s. Barry discovered Linux back in the days when it was necessary to download diskette images and source code from the Internet. Since then, he has installed Linux on hundreds of machines, where it functions as servers and workstations in iSeries and Windows networks. He co-authored the book Understanding Web Hosting on Linux with Don Denoncourt. Barry can be reached at barry@blkline.com.

BLOG COMMENTS POWERED BY DISQUS

LATEST COMMENTS

RESOURCE CENTER

  • WHITE PAPERS

  • WEBCAST

  • TRIAL SOFTWARE

  • Mobile Computing and the IBM i

    SB ASNA PPL 5450Mobile computing is rapidly maturing into a solid platform for delivering enterprise applications. Many IBM i shops today are realizing that integrating their IBM i with mobile applications is the fast path to improved business workflows, better customer relations, and more responsive business reporting.

    This ASNA whitepaper takes a look at mobile computing for the IBM i. It discusses the different ways mobile applications may be used within the enterprise and how ASNA products solve the challenges mobile presents. It also presents the case that you already have the mobile programming team your projects need: that team is your existing RPG development team!

    Get your copy today!

  • Automate IBM i Operations using Wireless Devices

    DDL SystemsDownload the technical whitepaper on MANAGING YOUR IBM i WIRELESSLY and (optionally) register to download an absolutely FREE software trail. This whitepaper provides an in-depth review of the native IBM i technology and ACO MONITOR's advanced two-way messaging features to remotely manage your IBM i while in or away from the office. Notify on-duty personnel of system events and remotely respond to complex problems (via your Smartphone) before they become critical-24/7. Problem solved!

    Order your copy here.

  • DR Strategy Guide from Maxava: Brand New Edition - now fully updated to include Cloud!

    SB Maxava PPL 5476PRACTICAL TOOLS TO IMPLEMENT DISASTER RECOVERY IN YOUR IBM i ENVIRONMENT

    CLOUD VS. ON-PREMISE?
    - COMPREHENSIVE CHECKLISTS
    - RISK COST CALCULATIONS
    - BUSINESS CASE FRAMEWORK
    - DR SOLUTIONS OVERVIEW
    - RFP BUILDER
    Download your free copy of DR Strategy Guide for IBM i from Maxava today.

     

  • White Paper: Node.js for Enterprise IBM i Modernization

    SB Profound WP 5539

    If your business is thinking about modernizing your legacy IBM i (also known as AS/400 or iSeries) applications, you will want to read this white paper first!

    Download this paper and learn how Node.js can ensure that you:
    - Modernize on-time and budget - no more lengthy, costly, disruptive app rewrites!
    - Retain your IBM i systems of record
    - Find and hire new development talent
    - Integrate new Node.js applications with your existing RPG, Java, .Net, and PHP apps
    - Extend your IBM i capabilties to include Watson API, Cloud, and Internet of Things


    Read Node.js for Enterprise IBM i Modernization Now!

     

  • 2020 IBM i Marketplace Survey Results

    HelpSystems

    This year marks the sixth edition of the popular IBM i Marketplace Survey Results. Each year, HelpSystems sets out to gather data about how businesses use the IBM i platform and the IT initiatives it supports. Year over year, the survey has begun to reveal long-term trends that give insight into the future of this trusted technology.

    More than 500 IBM i users from around the globe participated in this year’s survey, and we’re so happy to share the results with you. We hope you’ll find the information interesting and useful as you evaluate your own IT projects.

  • AIX Security Basics eCourse

    Core Security

    With so many organizations depending on AIX day to day, ensuring proper security and configuration is critical to ensure the safety of your environment. Don’t let common threats put your critical AIX servers at risk. Avoid simple mistakes and start to build a long-term plan with this AIX Security eCourse. Enroll today to get easy to follow instructions on topics like:

    • Removing extraneous files
    • Patching systems efficiently
    • Setting and validating permissions
    • Managing service considerations
    • Getting overall visibility into your networks

     

  • Developer Kit: Making a Business Case for Modernization and Beyond

    Profound Logic Software, Inc.

    Having trouble getting management approval for modernization projects? The problem may be you're not speaking enough "business" to them.

    This Developer Kit provides you study-backed data and a ready-to-use business case template to help get your very next development project approved!

  • What to Do When Your AS/400 Talent Retires

    HelpSystemsIT managers hoping to find new IBM i talent are discovering that the pool of experienced RPG programmers and operators or administrators is small.

    This guide offers strategies and software suggestions to help you plan IT staffing and resources and smooth the transition after your AS/400 talent retires. Read on to learn:

    • Why IBM i skills depletion is a top concern
    • How leading organizations are coping
    • Where automation will make the biggest impact

     

  • IBM i Resources Retiring?

    SB HelpSystems WC GenericLet’s face it: IBM i experts and RPG programmers are retiring from the workforce. Are you prepared to handle their departure?
    Our panel of IBM i experts—Chuck Losinski, Robin Tatam, Richard Schoen, and Tom Huntington—will outline strategies that allow your company to cope with IBM i skills depletion by adopting these strategies that allow you to get the job done without deep expertise on the OS:
    - Automate IBM i processes
    - Use managed services to help fill the gaps
    - Secure the system against data loss and viruses
    The strategies you discover in this webinar will help you ensure that your system of record—your IBM i—continues to deliver a powerful business advantage, even as staff retires.

     

  • Backup and Recovery Considerations for Security Data and Encrypted Backups

    SB PowerTech WC GenericSecurity expert Carol Woodbury is joined by Debbie Saugen. Debbie is an expert on IBM i backup and recovery, disaster recovery, and high availability, helping IBM i shops build and implement effective business continuity plans.
    In today’s business climate, business continuity is more important than ever. But 83 percent of organizations are not totally confident in their backup strategy.
    During this webinar, Carol and Debbie discuss the importance of a good backup plan, how to ensure you’re backing up your security information, and your options for encrypted back-ups.

  • Profound.js: The Agile Approach to Legacy Modernization

    SB Profound WC GenericIn this presentation, Alex Roytman and Liam Allan will unveil a completely new and unique way to modernize your legacy applications. Learn how Agile Modernization:
    - Uses the power of Node.js in place of costly system re-writes and migrations
    - Enables you to modernize legacy systems in an iterative, low-risk manner
    - Makes it easier to hire developers for your modernization efforts
    - Integrates with Profound UI (GUI modernization) for a seamless, end-to-end legacy modernization solution

     

  • Data Breaches: Is IBM i Really at Risk?

    SB PowerTech WC GenericIBM i is known for its security, but this OS could be more vulnerable than you think.
    Although Power Servers often live inside the safety of the perimeter firewall, the risk of suffering a data leak or data corruption remains high.
    Watch noted IBM i security expert Robin Tatam as he discusses common ways that this supposedly “secure” operating system may actually be vulnerable and who the culprits might be.

    Watch the webinar today!

     

  • Easy Mobile Development

    SB Profound WC GenericWatch this on-demand webinar and learn how to rapidly and easily deploy mobile apps to your organization – even when working with legacy RPG code! IBM Champion Scott Klement will demonstrate how to:
    - Develop RPG applications without mobile development experience
    - Deploy secure applications for any mobile device
    - Build one application for all platforms, including Apple and Android
    - Extend the life and reach of your IBM i (aka iSeries, AS400) platform
    You’ll see examples from customers who have used our products and services to deliver the mobile applications of their dreams, faster and easier than they ever thought possible!

     

  • Profound UI: Unlock True Modernization from your IBM i Enterprise

    SB Profound PPL 5491Modern, web-based applications can make your Enterprise more efficient, connected and engaged. This session will demonstrate how the Profound UI framework is the best and most native way to convert your existing RPG applications and develop new modern applications for your business. Additionally, you will learn how you can address modernization across your Enterprise, including databases and legacy source code, with Profound Logic.

  • Node Webinar Series Pt. 1: The World of Node.js on IBM i

    Profound Logic Software, Inc.Have you been wondering about Node.js? Our free Node.js Webinar Series takes you from total beginner to creating a fully-functional IBM i Node.js business application.

    Part 1 will teach you what Node.js is, why it's a great option for IBM i shops, and how to take advantage of the ecosystem surrounding Node.

    In addition to background information, our Director of Product Development Scott Klement will demonstrate applications that take advantage of the Node Package Manager (npm).

  • 5 New and Unique Ways to Use the IBM i Audit Journal

    SB HelpSystems ROBOT GenericYou must be asking yourself: am I doing everything I can to protect my organization’s data? Tune in as our panel of IBM i high availability experts discuss:


    - Why companies don’t test role swaps when they know they should
    - Whether high availability in the cloud makes sense for IBM i users
    - Why some organizations don’t have high availability yet
    - How to get high availability up and running at your organization
    - High availability considerations for today’s security concerns

  • Profound.js 2.0: Extend the Power of Node to your IBM i Applications

    SB Profound WC 5541In this Webinar, we'll demonstrate how Profound.js 2.0 enables you to easily adopt Node.js in your business, and to take advantage of the many benefits of Node, including access to a much larger pool of developers for IBM i and access to countless reusable open source code packages on npm (Node Package Manager).
    You will see how Profound.js 2.0 allows you to:

    • Provide RPG-like capabilities for server-side JavaScript.
    • Easily create web and mobile application interfaces for Node on IBM i.
    • Let existing RPG programs call Node.js modules directly, and vice versa.
    • Automatically generate code for Node.js.
    • Automatically converts existing RPGLE code into clean, simplified Node.js code.

    Download and watch today!

     

  • Make Modern Apps You'll Love with Profound UI & Profound.js

    SB Profound WC 5541Whether you have green screens or a drab GUI, your outdated apps can benefit from modern source code, modern GUIs, and modern tools.
    Profound Logic's Alex Roytman and Liam Allan are here to show you how Free-format RPG and Node.js make it possible to deliver applications your whole business will love:

    • Transform legacy RPG code to modern free-format RPG and Node.js
    • Deliver truly modern application interfaces with Profound UI
    • Extend your RPG applications to include Web Services and NPM packages with Node.js

     

  • Accelerating Programmer Productivity with Sequel

    SB_HelpSystems_WC_Generic

    Most business intelligence tools are just that: tools, a means to an end but not an accelerator. Yours could even be slowing you down. But what if your BI tool didn't just give you a platform for query-writing but also improved programmer productivity?
    Watch the recorded webinar to see how Sequel:

    • Makes creating complex results simple
    • Eliminates barriers to data sources
    • Increases flexibility with data usage and distribution

    Accelerated productivity makes everyone happy, from programmer to business user.

  • Business Intelligence is Changing: Make Your Game Plan

    SB_HelpSystems_WC_GenericIt’s time to develop a strategy that will help you meet your informational challenges head-on. Watch the webinar to learn how to set your IT department up for business intelligence success. You’ll learn how the right data access tool will help you:

    • Access IBM i data faster
    • Deliver useful information to executives and business users
    • Empower users with secure data access

    Ready to make your game plan and finally keep up with your data access requests?

     

  • Controlling Insider Threats on IBM i

    SB_HelpSystems_WC_GenericLet’s face facts: servers don’t hack other servers. Despite the avalanche of regulations, news headlines remain chock full of stories about data breaches, all initiated by insiders or intruders masquerading as insiders.
    User profiles are often duplicated or restored and are rarely reviewed for the appropriateness of their current configuration. This increases the risk of the profile being able to access data without the intended authority or having privileges that should be reserved for administrators.
    Watch security expert Robin Tatam as he discusses a new approach for onboarding new users on IBM i and best-practices techniques for managing and monitoring activities after they sign on.

  • Don't Just Settle for Query/400...

    SB_HelpSystems_WC_GenericWhile introducing Sequel Data Access, we’ll address common frustrations with Query/400, discuss major data access, distribution trends, and more advanced query tools. Plus, you’ll learn how a tool like Sequel lightens IT’s load by:

    - Accessing real-time data, so you can make real-time decisions
    - Providing run-time prompts, so users can help themselves
    - Delivering instant results in Microsoft Excel and PDF, without the wait
    - Automating the query process with on-demand data, dashboards, and scheduled jobs

  • How to Manage Documents the Easy Way

    SB_HelpSystems_WC_GenericWhat happens when your company depends on an outdated document management strategy?
    Everything is harder.
    You don’t need to stick with status quo anymore.
    Watch the webinar to learn how to put effective document management into practice and:

    • Capture documents faster, instead of wasting everyone’s time
    • Manage documents easily, so you can always find them
    • Distribute documents automatically, and move on to the next task

     

  • Lessons Learned from the AS/400 Breach

    SB_PowerTech_WC_GenericGet actionable info to avoid becoming the next cyberattack victim.
    In “Data breach digest—Scenarios from the field,” Verizon documented an AS/400 security breach. Whether you call it AS/400, iSeries, or IBM i, you now have proof that the system has been breached.
    Watch IBM i security expert Robin Tatam give an insightful discussion of the issues surrounding this specific scenario.
    Robin will also draw on his extensive cybersecurity experience to discuss policies, processes, and configuration details that you can implement to help reduce the risk of your system being the next victim of an attack.

  • Overwhelmed by Operating Systems?

    SB_HelpSystems_WC_GenericIn this 30-minute recorded webinar, our experts demonstrate how you can:

    • Manage multiple platforms from a central location
    • View monitoring results in a single pane of glass on your desktop or mobile device
    • Take advantage of best practice, plug-and-play monitoring templates
    • Create rules to automate daily checks across your entire infrastructure
    • Receive notification if something is wrong or about to go wrong

    This presentation includes a live demo of Network Server Suite.

     

  • Real-Time Disk Monitoring with Robot Monitor

    SB_HelpSystems_WC_GenericYou need to know when IBM i disk space starts to disappear and where it has gone before system performance and productivity start to suffer. Our experts will show you how Robot Monitor can help you pinpoint exactly when your auxiliary storage starts to disappear and why, so you can start taking a proactive approach to disk monitoring and analysis. You’ll also get insight into:

    • The main sources of disk consumption
    • How to monitor temporary storage and QTEMP objects in real time
    • How to monitor objects and libraries in real time and near-real time
    • How to track long-term disk trends

     

     

  • Stop Re-keying Data Between IBM I and Other Applications

    SB_HelpSystems_WC_GenericMany business still depend on RPG for their daily business processes and report generation.Wouldn’t it be nice if you could stop re-keying data between IBM i and other applications? Or if you could stop replicating data and start processing orders faster? Or what if you could automatically extract data from existing reports instead of re-keying? It’s all possible. Watch this webinar to learn about:

    • The data dilemma
    • 3 ways to stop re-keying data
    • Data automation in practice

    Plus, see how HelpSystems data automation software will help you stop re-keying data.

     

  • The Top Five RPG Open Access Myths....BUSTED!

    SB_Profound_WC_GenericWhen it comes to IBM Rational Open Access: RPG Edition, there are still many misconceptions - especially where application modernization is concerned!

    In this Webinar, we'll address some of the biggest myths about RPG Open Access, including:

    • Modernizing with RPG OA requires significant changes to the source code
    • The RPG language is outdated and impractical for modernizing applications
    • Modernizing with RPG OA is the equivalent to "screen scraping"

     

  • Time to Remove the Paper from Your Desk and Become More Efficient

    SB_HelpSystems_WC_GenericToo much paper is wasted. Attempts to locate documents in endless filing cabinets.And distributing documents is expensive and takes up far too much time.
    These are just three common reasons why it might be time for your company to implement a paperless document management system.
    Watch the webinar to learn more and discover how easy it can be to:

    • Capture
    • Manage
    • And distribute documents digitally

     

  • IBM i: It’s Not Just AS/400

    SB_HelpSystems_WC_Generic

    IBM’s Steve Will talks AS/400, POWER9, cognitive systems, and everything in between

    Are there still companies that use AS400? Of course!

    IBM i was built on the same foundation.
    Watch this recorded webinar with IBM i Chief Architect Steve Will and IBM Power Champion Tom Huntington to gain a unique perspective on the direction of this platform, including:

    • IBM i development strategies in progress at IBM
    • Ways that Watson will shake hands with IBM i
    • Key takeaways from the AS/400 days

     

  • Ask the RDi Experts

    SB_HelpSystems_WC_GenericWatch this recording where Jim Buck, Susan Gantner, and Charlie Guarino answered your questions, including:

    • What are the “hidden gems” in RDi that can make me more productive?
    • What makes RDi Debug better than the STRDBG green screen debugger?
    • How can RDi help me find out if I’ve tested all lines of a program?
    • What’s the best way to transition from PDM to RDi?
    • How do I convince my long-term developers to use RDi?

    This is a unique, online opportunity to hear how you can get more out of RDi.

     

  • Node.js on IBM i Webinar Series Pt. 2: Setting Up Your Development Tools

    Profound Logic Software, Inc.Have you been wondering about Node.js? Our free Node.js Webinar Series takes you from total beginner to creating a fully-functional IBM i Node.js business application. In Part 2, Brian May teaches you the different tooling options available for writing code, debugging, and using Git for version control. Attend this webinar to learn:

    • Different tools to develop Node.js applications on IBM i
    • Debugging Node.js
    • The basics of Git and tools to help those new to it
    • Using NodeRun.com as a pre-built development environment

     

     

  • Inside the Integrated File System (IFS)

    SB_HelpSystems_WC_GenericDuring this webinar, you’ll learn basic tips, helpful tools, and integrated file system commands—including WRKLNK—for managing your IFS directories and Access Client Solutions (ACS). We’ll answer your most pressing IFS questions, including:

    • What is stored inside my IFS directories?
    • How do I monitor the IFS?
    • How do I replicate the IFS or back it up?
    • How do I secure the IFS?

    Understanding what the integrated file system is and how to work with it must be a critical part of your systems management plans for IBM i.

     

  • Expert Tips for IBM i Security: Beyond the Basics

    SB PowerTech WC GenericIn this session, IBM i security expert Robin Tatam provides a quick recap of IBM i security basics and guides you through some advanced cybersecurity techniques that can help you take data protection to the next level. Robin will cover:

    • Reducing the risk posed by special authorities
    • Establishing object-level security
    • Overseeing user actions and data access

    Don't miss this chance to take your knowledge of IBM i security beyond the basics.

     

     

  • 5 IBM i Security Quick Wins

    SB PowerTech WC GenericIn today’s threat landscape, upper management is laser-focused on cybersecurity. You need to make progress in securing your systems—and make it fast.
    There’s no shortage of actions you could take, but what tactics will actually deliver the results you need? And how can you find a security strategy that fits your budget and time constraints?
    Join top IBM i security expert Robin Tatam as he outlines the five fastest and most impactful changes you can make to strengthen IBM i security this year.
    Your system didn’t become unsecure overnight and you won’t be able to turn it around overnight either. But quick wins are possible with IBM i security, and Robin Tatam will show you how to achieve them.

  • How to Meet the Newest Encryption Requirements on IBM i

    SB PowerTech WC GenericA growing number of compliance mandates require sensitive data to be encrypted. But what kind of encryption solution will satisfy an auditor and how can you implement encryption on IBM i? Watch this on-demand webinar to find out how to meet today’s most common encryption requirements on IBM i. You’ll also learn:

    • Why disk encryption isn’t enough
    • What sets strong encryption apart from other solutions
    • Important considerations before implementing encryption

     

     

  • Security Bulletin: Malware Infection Discovered on IBM i Server!

    SB PowerTech WC GenericMalicious programs can bring entire businesses to their knees—and IBM i shops are not immune. It’s critical to grasp the true impact malware can have on IBM i and the network that connects to it. Attend this webinar to gain a thorough understanding of the relationships between:

    • Viruses, native objects, and the integrated file system (IFS)
    • Power Systems and Windows-based viruses and malware
    • PC-based anti-virus scanning versus native IBM i scanning

    There are a number of ways you can minimize your exposure to viruses. IBM i security expert Sandi Moore explains the facts, including how to ensure you're fully protected and compliant with regulations such as PCI.

     

     

  • Fight Cyber Threats with IBM i Encryption

    SB PowerTech WC GenericCyber attacks often target mission-critical servers, and those attack strategies are constantly changing. To stay on top of these threats, your cybersecurity strategies must evolve, too. In this session, IBM i security expert Robin Tatam provides a quick recap of IBM i security basics and guides you through some advanced cybersecurity techniques that can help you take data protection to the next level. Robin will cover:

    • Reducing the risk posed by special authorities
    • Establishing object-level security
    • Overseeing user actions and data access

     

     

     

  • 10 Practical IBM i Security Tips for Surviving Covid-19 and Working From Home

    SB PowerTech WC GenericNow that many organizations have moved to a work from home model, security concerns have risen.

    During this session Carol Woodbury will discuss the issues that the world is currently seeing such as increased malware attacks and then provide practical actions you can take to both monitor and protect your IBM i during this challenging time.

     

  • How to Transfer IBM i Data to Microsoft Excel

    SB_HelpSystems_WC_Generic3 easy ways to get IBM i data into Excel every time
    There’s an easy, more reliable way to import your IBM i data to Excel? It’s called Sequel. During this webinar, our data access experts demonstrate how you can simplify the process of getting data from multiple sources—including Db2 for i—into Excel. Watch to learn how to:

    • Download your IBM i data to Excel in a single step
    • Deliver data to business users in Excel via email or a scheduled job
    • Access IBM i data directly using the Excel add-in in Sequel

    Make 2020 the year you finally see your data clearly, quickly, and securely. Start by giving business users the ability to access crucial business data from IBM i the way they want it—in Microsoft Excel.

     

     

  • HA Alternatives: MIMIX Is Not Your Only Option on IBM i

    SB_HelpSystems_WC_GenericIn this recorded webinar, our experts introduce you to the new HA transition technology available with our Robot HA software. You’ll learn how to:

    • Transition your rules from MIMIX (if you’re happy with them)
    • Simplify your day-to-day activities around high availability
    • Gain back time in your work week
    • Make your CEO happy about reducing IT costs

    Don’t stick with a legacy high availability solution that makes you uncomfortable when transitioning to something better can be simple, safe, and cost-effective.

     

     

  • Comply in 5! Well, actually UNDER 5 minutes!!

    SB CYBRA PPL 5382

    TRY the one package that solves all your document design and printing challenges on all your platforms.

    Produce bar code labels, electronic forms, ad hoc reports, and RFID tags – without programming! MarkMagic is the only document design and print solution that combines report writing, WYSIWYG label and forms design, and conditional printing in one integrated product.

    Request your trial now!

  • Backup and Recovery on IBM i: Your Strategy for the Unexpected

    SB HelpSystems SC 5413Robot automates the routine tasks of iSeries backup and recovery, saving you time and money and making the process safer and more reliable. Automate your backups with the Robot Backup and Recovery Solution. Key features include:
    - Simplified backup procedures
    - Easy data encryption
    - Save media management
    - Guided restoration
    - Seamless product integration
    Make sure your data survives when catastrophe hits. Try the Robot Backup and Recovery Solution FREE for 30 days.

  • Manage IBM i Messages by Exception with Robot

    SB HelpSystems SC 5413Managing messages on your IBM i can be more than a full-time job if you have to do it manually. How can you be sure you won’t miss important system events?
    Automate your message center with the Robot Message Management Solution. Key features include:
    - Automated message management
    - Tailored notifications and automatic escalation
    - System-wide control of your IBM i partitions
    - Two-way system notifications from your mobile device
    - Seamless product integration
    Try the Robot Message Management Solution FREE for 30 days.

  • Easiest Way to Save Money? Stop Printing IBM i Reports

    SB HelpSystems SC 5413Robot automates report bursting, distribution, bundling, and archiving, and offers secure, selective online report viewing.
    Manage your reports with the Robot Report Management Solution. Key features include:

    - Automated report distribution
    - View online without delay
    - Browser interface to make notes
    - Custom retention capabilities
    - Seamless product integration
    Rerun another report? Never again. Try the Robot Report Management Solution FREE for 30 days.

  • Hassle-Free IBM i Operations around the Clock

    SB HelpSystems SC 5413For over 30 years, Robot has been a leader in systems management for IBM i.
    Manage your job schedule with the Robot Job Scheduling Solution. Key features include:
    - Automated batch, interactive, and cross-platform scheduling
    - Event-driven dependency processing
    - Centralized monitoring and reporting
    - Audit log and ready-to-use reports
    - Seamless product integration
    Scale your software, not your staff. Try the Robot Job Scheduling Solution FREE for 30 days.

  • ACO MONITOR Manages your IBM i 24/7 and Notifies You When Your IBM i Needs Assistance!

    SB DDL Systems 5429More than a paging system - ACO MONITOR is a complete systems management solution for your Power Systems running IBM i. ACO MONITOR manages your Power System 24/7, uses advanced technology (like two-way messaging) to notify on-duty support personnel, and responds to complex problems before they reach critical status.

    ACO MONITOR is proven technology and is capable of processing thousands of mission-critical events daily. The software is pre-configured, easy to install, scalable, and greatly improves data center efficiency.