Building on previous releases, IBM Tivoli Business Service Manager V6.1.1 and IBM Tivoli Business Service Manager for the Enterprise V6.1.1 add new features and functions:
- Self-service dashboard, a new user interface (UI) capability, which enables you to combine a variety of visual widgets such as gauges, tables, charts, lists, or topology views, along with management data provided from IBM Tivoli Business Service Manager (for example, service status and metrics) or IBM Netcool/Impact (for example, third-party data) or IBM Tivoli Monitoring (for example, performance metrics) into custom dashboards using a guided workflow.
- Mobile support, which enables you to view your business dashboards on mobile devices including tablets and phones. This enables access to both IT and business data anytime and anywhere, and gives you the ability to support your customers more effectively.
- Linked data integration enables Tivoli Business Manager users, including operators, subject matter experts (SMEs), application owners, or line-of-business owners to view information about their managed services, applications, or resources. This helps them to isolate, diagnose, and route problems. Contextual information about these supporting resources could include configuration or health and performance details.
- IBM Jazz for Service Management, which delivers a new deployment pattern and mechanism for providing shared components such as UI, linked data registry, reporting, security, and administrative services. This enables faster delivery cycles and simplifies deployments.
Building on previous releases, IBM Tivoli Netcool/Impact V6.1.1 adds the following new features and functions:
- Visualization, including operator view customization enhancements and UI services provided by Jazz for Service Management. These enable you to link your own data, accessed through Tivoli Netcool/Impact's proven data access methods, with visual widgets, such as gauges, tables, or lists, to create dashboards.
- Linked data integration, which enables users to reveal their own data accessed methods as linked data. Linked data utilizes standard web-based data integration patterns to enable data to be shared in an open and flexible manner. In addition, you get access to linked data sources, enabling automation and enrichment scenarios.
- Service level objective reporting, which enables you to establish and report on service level objectives based on your own measures (for example, incidents, tickets, availability).
- Continued improvements to enhance the user experience, including Maintenance Mode Windows Management (MWM) cluster replication and email reader enhancements.
Find out more here.