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Turbocharging ODBC for Client/Server Performance

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ODBC is the Java of the database world and is the preferred method of implementing client/server on the AS/400. If you are careful, you can write an ODBC client application that is completely back-end independent. With ActiveX Data Objects and tools like Visual Basic, ODBC can easily be used as a high-speed PC data conduit to and from the AS/400.

Open Database Connectivity (ODBC) to the AS/400 has been much maligned as of late. I suspect this disgruntlement is due mostly to poor programming techniques or the widespread use of tools that don’t take advantage of ODBC performance features. In my shop, we use ODBC in our production systems. Every day, we process over 2.5 million SQL requests and insert over 40,000 new records into a database of more than 25 million records. That database is maintained and serviced exclusively via ODBC. It works.

So, why does ODBC have a bad reputation? In my experience, the following things degrade ODBC performance and should be avoided:

• Excessive communications between the client and server
• Using Data Access Objects (DAO)
• Using Microsoft Access attached tables If you want to use ODBC, the preferred method is ActiveX Data Objects (ADO) from a client tool like Visual Basic (VB), Visual C++, or another tool/language that supports OLE. For general performance guidelines, you’ll also want to do the following:

• Minimize communications
• Minimize transaction span (keep locks to the minimum)
• Avoid sorts
• Construct queries that utilize indexes
• Place business logic on server
• Reuse query access plans

Some of these issues are controlled through ODBC while others are programming and query design issues. In this article, I’ll discuss some performance techniques you can apply, but I’ll leave the query optimization up to you.

First, Get Your Toolbox in Order

The examples I’ll show you use VB code running ODBC inside an ADO framework. In order for these techniques to function correctly, you need to activate the following VB project references in these programs: the Microsoft ActiveX Data Objects 2.0 library and the Microsoft ActiveX Data Objects Recordset 2.0 library.

Project references are activated in Visual Basic 5.0 by clicking Project from the VB drop-down menu and then References. Find these entries and place a check mark next to them. If they are missing from your VB references, download and install the Microsoft Data Access Software Development Kit (SDK) and the Microsoft Data Access Components Version 2.0 from the Microsoft Universal Data Access Web site at http://www.microsoft.com/data/download.htm. This download fixes problems with the earlier releases, adds connection pooling, and provides better parameter object support. I don’t recommend running this code without the new components.

Now, You’re in a Bind

Static SQL statements are a performance problem because, each time they are executed, the query optimizer has to build an execution plan. If you can create statements that utilize bind variables, the AS/400 can store these statements in a reusable “package” that can improve performance. To do this, you tell OS/400 to analyze the statement the first time it is prepared, create an execution plan, and then store both the statement and execution plan in a physical file (called a package file). Each time your application runs that statement, the prestored execution plan is used, which really cuts down on processor utilization.

Let’s say you have a client screen that accepts an employee ID and you want to display the employee’s name when the user exits the ID field. You just concatenate the ID into an SQL statement like this:

SELECT EMPNAME FROM EMPLOYEES WHERE ID=’HA1’

The AS/400 will examine the statement and find the appropriate access path to retrieve the data; then, it will execute the statement. The next time someone types in a different ID, the AS/400 will see this as a different statement (unless you are finding the same employee) and will repeat the optimization process. Now, consider this statement:

SELECT EMPNAME FROM EMPLOYEES WHERE ID = ?

The question mark (?) is called a parameter marker, signifying that, at execution, the ? will be bound to a value. The query optimizer will again determine the best access plan for this statement and store the statement and execution plan in an AS/400 package file. However, the next time your application uses the statement, the AS/400 locates the preconstructed package (using a simple string comparison) and uses the stored execution plan. Because calculation of access paths takes time, you have just saved that time for all subsequent executions of this statement.

ADO makes using bind parameters easy. To execute a statement with bind parameters, you perform the following three steps:

1. Prepare the statement via a Command object.
2. Associate the parameter(s) with the value(s) you want to bind. In ADO, the parameters are contained in a parameters collection in the Command object. They are bound to the statement when that object is executed.

3. Execute the statement via the Command object’s Execute method. Figure 1 shows a Visual Basic code snippet that executes the entire process previously outlined. To ensure that you are using packages on your AS/400, check the Package(s) page of your Client Access ODBC configuration and ensure that the “Enable extended dynamic (package) support” option is checked, as shown in Figure 2. It is a good idea to turn package support off while you are developing an application because the SQL

statements may change many times during development. Turn package support on for fielded applications to improve their performance.

Extended Fetch

Extended fetch is an ODBC feature that most shops need. It allows you to retrieve multiple rows as a memory array, with one network call to the AS/400.

When calling SQLFetch, a packet is sent to the AS/400 requesting a record, and the AS/400 sends an Acknowledgement (ACK) packet to the PC, letting it know that the request was received. The AS/400 constructs a packet containing the next available record and transmits the record to the client PC. The client then sends another ACK packet to the AS/400 to acknowledge that the data was received. Pretty standard communications stuff, right? But it gets more complicated.

Now, say you need to export 50 rows of data from an AS/400 table. If you use SQLFetch, you will cause 200 ACK packets to be sent and your program will be waiting on the latency of your network. Now, consider fetching 50 rows with SQLExtendedFetch.

SQLExtendedFetch can request any number of rows from the AS/400. For this example, assume that you prepare your buffers to receive 50 records at a time. Once SQLExtendedFetch is called, the AS/400 places the next 50 rows of your result set into a packet stream and sends the stream to your PC. The PC then sends a single ACK packet to tell the AS/400 that 50 rows were received. The SQLExtendedFetch paradigm creates far less network traffic and is much more efficient. In fact, I can retrieve over 2,500 records per second on most of my export queries. This contrasts with 40 records per second using SQLFetch.

Extended fetch can be used through ADO by setting the CacheSize property of the recordset object. The VB code snippet in Figure 3 shows an ADO session that will retrieve all of the tables on your AS/400 by querying the SYSTABLES view in the QSYS2 library. When I wrote this code, I tried setting the CacheSize property to different values until I achieved the best query performance. I found that, on my system, a CacheSize of 1 returned 350 records per second, while a CacheSize of 100 returned over 4,500 records per second for this query.

Note that by using ADO, you do not have to worry about calling SQLExtendedFetch to fill your local record buffer. ADO automatically populates the local buffer with the first X rows (where X is the current setting of the CacheSize parameter) when you execute the MoveFirst method against the recordset. Once you have used MoveNext to move past the last record in the buffer, ADO fetches the next X records into the buffer. By using ADO, you divorce yourself from the intricacies of managing local record buffers.

One thing to note about extended fetch performance is the isolation level of the client application. Isolation levels control how the AS/400 locks the records that you have selected. I recommend that for browse-type queries (which is where this method is mostly used) you append the For Read Only text to the end of your SQL statement and use a Forward Only-type recordset (as shown in Figure 3). For Read Only will cause no locks to be thrown on the data you retrieve, and a Forward Only-type recordset does not support the MovePrevious method that can adversely affect performance.

For extended fetch to work properly, you should also ensure that the “Enable pre- fetch during execute” checkbox is not checked on the ODBC Performance tab of your Client Access ODBC Data Source. If this option is specified, you will not receive the first set of rows from your request but instead will receive the second set of rows, as if you had called SQLExtendedFetch twice before looking at the buffer! This is a for-real-oh-my-gosh bug in V3R7 and above.

Stored Procedures

A stored procedure can be any program or command that resides on the AS/400. Stored procedures are important because they allow you to encapsulate program logic onto the AS/400 instead of writing that logic on the client. This capability can greatly enhance

program performance. Here is an example of how I converted a convoluted client process into a simple stored-procedure call and how this conversion impacted my performance.

In my company’s data-entry application, the operator fills out a screen and then initiates a posting subroutine. The posting routine consists of seven SQL select statements to verify various fields and data relationships on the screen. It does some numeric checks on different field values, and then it performs an SQL INSERT statement to place the data on the AS/400. This routine was about 60 lines of VB code and took a full second of client execution time. Note that because of the seven SQL statements, we are making seven round trips to the AS/400 during execution of the subroutine.

Using the ILE C compiler and the SQL precompiler, we created a stored procedure called POSTJOB. The procedure accepts all of the fields from the data-entry screen as input parameters. POSTJOB is about 70 lines of code and performs all of the checks previously done on the client. However, because the SQL statements are now executing on the AS/400, we greatly reduce the network communications between the client and server. The client calls the procedure, and the procedure informs the client as to whether the record was accepted or not. This conversation executes in one tenth of a second.

By creating the procedure, we gained the following advantages:
• We can insert and verify 10 records per second versus one record per second. Although my operators cannot enter that many records per second, it reduces my AS/400 processor load and provides additional capacity.

• Our PC client code is reduced from 60 lines of code to six lines.
• The procedure is now available to any other program that needs to perform this
• Logic changes occur in one program and are instantly propagated to all clients using this procedure with no change to the client code (as long as the procedure arguments stay constant).

Procedures are good for three things: encapsulating business logic on the server, reducing network communications utilization, and increasing performance capacity.

Calling All Commands

Another side effect of AS/400 stored procedures is that any AS/400 command or program can be called as a procedure, even if it is not declared as a procedure! Figure 4 contains a snippet that calls the Start Debug (STRDBG) command for your job. STRDBG causes the AS/400 to write all query optimization decisions to your job log. If you call STRDBG and then execute the SQL statements that your application uses, you can view the job log to see what indexes or optimization methods DB/2 chose to implement for each SQL statement. This can be an invaluable technique for diagnosing server-side performance problems or just a neat way to expand your knowledge of the query optimizer.

The STRDBG program is also valuable because you can use it as a template for executing other VB programs that execute AS/400 programs or commands. Simply change the command text statement and you’re off to the races.

That mechanism for calling an AS/400 command is the Command Execute (QCMDEXC) command, which is in the QSYS library. QCMDEXC takes two arguments:
(1) command string, and (2) command string length as a decimal (10,5) number. Note that the example code in Figure 4 calls the MkRunCmd function. This function, shown in Figure 5, takes an AS/400 command string and returns a properly formatted call to the QSYS.QCMDEXC function. I find this code invaluable because I got tired of counting the number of characters in my string and creating a decimal (10,5) number for each command I wanted to call. Pass in the following string:

STRDBG UPDPROD(*YES)

When you do, the MkRunCmd function passes back the following:

CALL QSYS.QCMDEXC(‘STRDBG UPDPROD(*YES)’,0000000020.00000)

This is the properly formatted call to notify OS/400 to start debugging. As I mentioned above, it can also be modified to start any AS/400 program.

logic.

That’s a Wrap!

ODBC is a powerful, production-oriented tool that you can use in AS/400 programming. You should be aware that, even if you do not own SQL or Query on your AS/400, ODBC connectivity is still available since all AS/400 systems ship with support for DB/2 installed. So, with the addition of an ODBC driver like Client Access, or one from another vendor, you can be off to the SQL races without owning the SQL development kit or Query! ODBC is powerful, and that power provides additional capabilities for your organization. Enjoy!

Getting the Box Score from Your Stored Procedure Results

I always code AS/400 stored procedures with two extra arguments appended to the end of the argument list. The first is always an integer, and the second is a char(80). I use these arguments to pass back execution information from the called procedure. If the integer argument is 0, my program knows that the procedure executed correctly. If it is a non-zero number, the error text will be in the 80 character variable. So, my client-side logic is really simple: If argument X is not 0, then display argument Y to the operator and perform a rollback; otherwise, issue a commit. This way, the calling program does not need to know anything about how the procedure can fail. It just needs to display the error text information returned by the procedure.

However, this technique leads to an important stored-procedure question: Where do you put COMMIT and ROLLBACK statements? Since performing commit and rollback is how we maintain transactional control via SQL, you should never place commitment control statements inside a stored procedure. If the AS/400 controls commitment control, your client programs have no control over transactional integrity.

Consider the following as an example:

Your client program inserts a record and calls a procedure that causes a commit. It then looks at another record and decides to rollback. The inserted record may or may not be rolled back, depending upon whether the AS/400 procedure program was created to keep the same activation group as the calling program. If the procedure is in a different activation group, the rollback will not undo the previous insert. If the procedure is in the same activation group, the commit will commit the previous insert and your rollback will do nothing. Besides that, even if the rollback takes out the insert, it still did not undo the effects of the procedures.

This scenario exhibits some spooky, unpredictable behavior (and really bad application design, IMHO). You need to keep the commitment control on the client-application side. If you do, you won’t have to guess what is happening in your application.

Public Con1 As New ADODB.Connection
Private Sub Command1_Click()
Dim Cmd1 As New Command
Dim RS As New Recordset
'Associate the connection with the command object
Cmd1.ActiveConnection = Con1
'Set the CommandText property to the statement you want to execute
SQLStr = "select system_table_name from qsys2.systables"
SQLStr = SQLStr & " where system_table_schema = ? and"
SQLStr = SQLStr & " system_table_name like ?"
Cmd1.CommandText = SQLStr
'Now set the first parameter to the name of a library you want to
'display table names from

Cmd1.Parameters(0).Value = "QGPL"
'Now set the second parameter to only show table names that start
'with a particular value (such as the letter Q)

Cmd1.Parameters(1).Value = "Q%"
'Now we execute the command and return a result set

Set RS = Cmd1.Execute
'Insert code here to process your Record Set
'Clean up after yourself Set RS = Nothing

Set Cmd1 = Nothing
End Sub
Private Sub Form_Load()
'Activate the connection with the AS/400
'you will need to replase datasource, userid and password
'with a vaild ODBC datasource, userid and password
Con1.Open "datasource", "userid", "password"

End Sub
Private Sub Form_Unload(Cancel As Integer)
'Release the connection to the AS/400
Set Con1 = Nothing
End Sub

Figure 1: VB code to re-create parameter markers to improve query performance

 

Figure 2: To use preconstructed packages for your VB SQL statements, checkmark the “Enable extended dynamic support” option in your ODBC datasource

<>< mce_serialized="2"><>
<>< mce_serialized="2"><>
<>< mce_serialized="2"><>


Private Sub Command2_Click()
Dim RS As New Recordset
'Make an sql statement
SQLStr = "select system_table_schema, system_table_name from qsys2.systables For Read Only"
'Open the resultset
RS.Open SQLStr, Con1, adOpenForwardOnly, adLockReadOnly
'Set the cachesize
RS.CacheSize = 100
'Insert code here to process your Record Set
'Clean up after yourself Set RS = Nothing
End Sub

Figure 3: Setting the CacheSize parameter on your SQL statement automatically enables SQLExtendedFetch for your query

Private Sub Command5_Click()
Dim Cmd1 As New Command
'Associate the connection with the command object
Cmd1.ActiveConnection = Con1

'Place the call command into the commandtext property
Cmd1.CommandText = MkRunCmd("STRDBG UPDPROD(*YES)")
'Call the execute method
Cmd1.Execute
'You job is now in debug mode, all optimizer messages will be written to the job log
Set Cmd1 = Nothing
End Sub

Figure 4: This simple program can be used as a template, executing other AS/400 programs from within VB

Function MkRunCmd(CMDStr) As Variant
'Find the length of the string
CMDStrLen = Len(CMDStr)
'Find the string length of the number CMDStrLen
CMDNumberLen = Len(CStr(CMDStrLen))
'Parse together the call command
OutStr = "call qsys.qcmdexc('" & CMDStr & "',"
OutStr = OutStr & Mid("0000000000", 1, 10 - CMDNumberLen)
OutStr = OutStr & CStr(CMDStrLen) & ".00000" & ")"
'Return the call command to the calling program
MkRunCmd = OutStr
End Function

Figure 5: This function returns a properly formatted call to QSYS.QCMDEXEC

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    • Receive notification if something is wrong or about to go wrong

    This presentation includes a live demo of Network Server Suite.

     

  • Real-Time Disk Monitoring with Robot Monitor

    SB_HelpSystems_WC_GenericYou need to know when IBM i disk space starts to disappear and where it has gone before system performance and productivity start to suffer. Our experts will show you how Robot Monitor can help you pinpoint exactly when your auxiliary storage starts to disappear and why, so you can start taking a proactive approach to disk monitoring and analysis. You’ll also get insight into:

    • The main sources of disk consumption
    • How to monitor temporary storage and QTEMP objects in real time
    • How to monitor objects and libraries in real time and near-real time
    • How to track long-term disk trends

     

     

  • Stop Re-keying Data Between IBM I and Other Applications

    SB_HelpSystems_WC_GenericMany business still depend on RPG for their daily business processes and report generation.Wouldn’t it be nice if you could stop re-keying data between IBM i and other applications? Or if you could stop replicating data and start processing orders faster? Or what if you could automatically extract data from existing reports instead of re-keying? It’s all possible. Watch this webinar to learn about:

    • The data dilemma
    • 3 ways to stop re-keying data
    • Data automation in practice

    Plus, see how HelpSystems data automation software will help you stop re-keying data.

     

  • The Top Five RPG Open Access Myths....BUSTED!

    SB_Profound_WC_GenericWhen it comes to IBM Rational Open Access: RPG Edition, there are still many misconceptions - especially where application modernization is concerned!

    In this Webinar, we'll address some of the biggest myths about RPG Open Access, including:

    • Modernizing with RPG OA requires significant changes to the source code
    • The RPG language is outdated and impractical for modernizing applications
    • Modernizing with RPG OA is the equivalent to "screen scraping"

     

  • Time to Remove the Paper from Your Desk and Become More Efficient

    SB_HelpSystems_WC_GenericToo much paper is wasted. Attempts to locate documents in endless filing cabinets.And distributing documents is expensive and takes up far too much time.
    These are just three common reasons why it might be time for your company to implement a paperless document management system.
    Watch the webinar to learn more and discover how easy it can be to:

    • Capture
    • Manage
    • And distribute documents digitally

     

  • IBM i: It’s Not Just AS/400

    SB_HelpSystems_WC_Generic

    IBM’s Steve Will talks AS/400, POWER9, cognitive systems, and everything in between

    Are there still companies that use AS400? Of course!

    IBM i was built on the same foundation.
    Watch this recorded webinar with IBM i Chief Architect Steve Will and IBM Power Champion Tom Huntington to gain a unique perspective on the direction of this platform, including:

    • IBM i development strategies in progress at IBM
    • Ways that Watson will shake hands with IBM i
    • Key takeaways from the AS/400 days

     

  • Ask the RDi Experts

    SB_HelpSystems_WC_GenericWatch this recording where Jim Buck, Susan Gantner, and Charlie Guarino answered your questions, including:

    • What are the “hidden gems” in RDi that can make me more productive?
    • What makes RDi Debug better than the STRDBG green screen debugger?
    • How can RDi help me find out if I’ve tested all lines of a program?
    • What’s the best way to transition from PDM to RDi?
    • How do I convince my long-term developers to use RDi?

    This is a unique, online opportunity to hear how you can get more out of RDi.

     

  • Node.js on IBM i Webinar Series Pt. 2: Setting Up Your Development Tools

    Profound Logic Software, Inc.Have you been wondering about Node.js? Our free Node.js Webinar Series takes you from total beginner to creating a fully-functional IBM i Node.js business application. In Part 2, Brian May teaches you the different tooling options available for writing code, debugging, and using Git for version control. Attend this webinar to learn:

    • Different tools to develop Node.js applications on IBM i
    • Debugging Node.js
    • The basics of Git and tools to help those new to it
    • Using NodeRun.com as a pre-built development environment

     

     

  • Inside the Integrated File System (IFS)

    SB_HelpSystems_WC_GenericDuring this webinar, you’ll learn basic tips, helpful tools, and integrated file system commands—including WRKLNK—for managing your IFS directories and Access Client Solutions (ACS). We’ll answer your most pressing IFS questions, including:

    • What is stored inside my IFS directories?
    • How do I monitor the IFS?
    • How do I replicate the IFS or back it up?
    • How do I secure the IFS?

    Understanding what the integrated file system is and how to work with it must be a critical part of your systems management plans for IBM i.

     

  • Expert Tips for IBM i Security: Beyond the Basics

    SB PowerTech WC GenericIn this session, IBM i security expert Robin Tatam provides a quick recap of IBM i security basics and guides you through some advanced cybersecurity techniques that can help you take data protection to the next level. Robin will cover:

    • Reducing the risk posed by special authorities
    • Establishing object-level security
    • Overseeing user actions and data access

    Don't miss this chance to take your knowledge of IBM i security beyond the basics.

     

     

  • 5 IBM i Security Quick Wins

    SB PowerTech WC GenericIn today’s threat landscape, upper management is laser-focused on cybersecurity. You need to make progress in securing your systems—and make it fast.
    There’s no shortage of actions you could take, but what tactics will actually deliver the results you need? And how can you find a security strategy that fits your budget and time constraints?
    Join top IBM i security expert Robin Tatam as he outlines the five fastest and most impactful changes you can make to strengthen IBM i security this year.
    Your system didn’t become unsecure overnight and you won’t be able to turn it around overnight either. But quick wins are possible with IBM i security, and Robin Tatam will show you how to achieve them.

  • How to Meet the Newest Encryption Requirements on IBM i

    SB PowerTech WC GenericA growing number of compliance mandates require sensitive data to be encrypted. But what kind of encryption solution will satisfy an auditor and how can you implement encryption on IBM i? Watch this on-demand webinar to find out how to meet today’s most common encryption requirements on IBM i. You’ll also learn:

    • Why disk encryption isn’t enough
    • What sets strong encryption apart from other solutions
    • Important considerations before implementing encryption

     

     

  • Security Bulletin: Malware Infection Discovered on IBM i Server!

    SB PowerTech WC GenericMalicious programs can bring entire businesses to their knees—and IBM i shops are not immune. It’s critical to grasp the true impact malware can have on IBM i and the network that connects to it. Attend this webinar to gain a thorough understanding of the relationships between:

    • Viruses, native objects, and the integrated file system (IFS)
    • Power Systems and Windows-based viruses and malware
    • PC-based anti-virus scanning versus native IBM i scanning

    There are a number of ways you can minimize your exposure to viruses. IBM i security expert Sandi Moore explains the facts, including how to ensure you're fully protected and compliant with regulations such as PCI.

     

     

  • Fight Cyber Threats with IBM i Encryption

    SB PowerTech WC GenericCyber attacks often target mission-critical servers, and those attack strategies are constantly changing. To stay on top of these threats, your cybersecurity strategies must evolve, too. In this session, IBM i security expert Robin Tatam provides a quick recap of IBM i security basics and guides you through some advanced cybersecurity techniques that can help you take data protection to the next level. Robin will cover:

    • Reducing the risk posed by special authorities
    • Establishing object-level security
    • Overseeing user actions and data access

     

     

     

  • 10 Practical IBM i Security Tips for Surviving Covid-19 and Working From Home

    SB PowerTech WC GenericNow that many organizations have moved to a work from home model, security concerns have risen.

    During this session Carol Woodbury will discuss the issues that the world is currently seeing such as increased malware attacks and then provide practical actions you can take to both monitor and protect your IBM i during this challenging time.

     

  • How to Transfer IBM i Data to Microsoft Excel

    SB_HelpSystems_WC_Generic3 easy ways to get IBM i data into Excel every time
    There’s an easy, more reliable way to import your IBM i data to Excel? It’s called Sequel. During this webinar, our data access experts demonstrate how you can simplify the process of getting data from multiple sources—including Db2 for i—into Excel. Watch to learn how to:

    • Download your IBM i data to Excel in a single step
    • Deliver data to business users in Excel via email or a scheduled job
    • Access IBM i data directly using the Excel add-in in Sequel

    Make 2020 the year you finally see your data clearly, quickly, and securely. Start by giving business users the ability to access crucial business data from IBM i the way they want it—in Microsoft Excel.

     

     

  • HA Alternatives: MIMIX Is Not Your Only Option on IBM i

    SB_HelpSystems_WC_GenericIn this recorded webinar, our experts introduce you to the new HA transition technology available with our Robot HA software. You’ll learn how to:

    • Transition your rules from MIMIX (if you’re happy with them)
    • Simplify your day-to-day activities around high availability
    • Gain back time in your work week
    • Make your CEO happy about reducing IT costs

    Don’t stick with a legacy high availability solution that makes you uncomfortable when transitioning to something better can be simple, safe, and cost-effective.

     

     

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  • Backup and Recovery on IBM i: Your Strategy for the Unexpected

    SB HelpSystems SC 5413Robot automates the routine tasks of iSeries backup and recovery, saving you time and money and making the process safer and more reliable. Automate your backups with the Robot Backup and Recovery Solution. Key features include:
    - Simplified backup procedures
    - Easy data encryption
    - Save media management
    - Guided restoration
    - Seamless product integration
    Make sure your data survives when catastrophe hits. Try the Robot Backup and Recovery Solution FREE for 30 days.

  • Manage IBM i Messages by Exception with Robot

    SB HelpSystems SC 5413Managing messages on your IBM i can be more than a full-time job if you have to do it manually. How can you be sure you won’t miss important system events?
    Automate your message center with the Robot Message Management Solution. Key features include:
    - Automated message management
    - Tailored notifications and automatic escalation
    - System-wide control of your IBM i partitions
    - Two-way system notifications from your mobile device
    - Seamless product integration
    Try the Robot Message Management Solution FREE for 30 days.

  • Easiest Way to Save Money? Stop Printing IBM i Reports

    SB HelpSystems SC 5413Robot automates report bursting, distribution, bundling, and archiving, and offers secure, selective online report viewing.
    Manage your reports with the Robot Report Management Solution. Key features include:

    - Automated report distribution
    - View online without delay
    - Browser interface to make notes
    - Custom retention capabilities
    - Seamless product integration
    Rerun another report? Never again. Try the Robot Report Management Solution FREE for 30 days.

  • Hassle-Free IBM i Operations around the Clock

    SB HelpSystems SC 5413For over 30 years, Robot has been a leader in systems management for IBM i.
    Manage your job schedule with the Robot Job Scheduling Solution. Key features include:
    - Automated batch, interactive, and cross-platform scheduling
    - Event-driven dependency processing
    - Centralized monitoring and reporting
    - Audit log and ready-to-use reports
    - Seamless product integration
    Scale your software, not your staff. Try the Robot Job Scheduling Solution FREE for 30 days.

  • ACO MONITOR Manages your IBM i 24/7 and Notifies You When Your IBM i Needs Assistance!

    SB DDL Systems 5429More than a paging system - ACO MONITOR is a complete systems management solution for your Power Systems running IBM i. ACO MONITOR manages your Power System 24/7, uses advanced technology (like two-way messaging) to notify on-duty support personnel, and responds to complex problems before they reach critical status.

    ACO MONITOR is proven technology and is capable of processing thousands of mission-critical events daily. The software is pre-configured, easy to install, scalable, and greatly improves data center efficiency.