Carol discusses the dangers of allowing IT projects outside of the IT team and the problems doing so can present to your organization.
Written by Carol Woodbury
I've heard them called by several terms—"rogue IT", "super users," and most commonly, "shadow IT"—but essentially it's those users who perform duties that would normally be done by traditional IT staff…but these workers don't work for IT. Often, these workers have a background in IT, having moved from a position in IT to a position on the business side of the organization. They think that since they know how to perform these tasks (writing queries, replicating databases, developing complex spreadsheets, etc.), they might as well do the work. No harm, right?