Sidebar

Practical Security Tips to Survive COVID-19 and Working from Home

IBM i (OS/400, i5/OS)
Typography
  • Smaller Small Medium Big Bigger
  • Default Helvetica Segoe Georgia Times

The move to work from home brings increased security risks. Carol discusses what can be done to detect and defend against these new risks.

With the onslaught of the Coronavirus, many organizations have been forced to move their employees into a work-from-home status—often with little or no notice. From a system-security perspective, working from home is inherently less secure than working within the confines of a local network. And this risk is magnified by the volume of employees working from home, the lack of a formal work-from-home policy, and the rapidity with which this move had to be made.

In this article, I’m going to discuss the increased risks and describe some steps you can take to reduce the risk to your organization.

The Bad Get Worse

While I definitely know of ways that people are stepping up to help one another during this time (to name just two, my 16-year-old great-niece, Ava, is helping the senior citizens at her church by shopping for their groceries, and my church is reaching out to aid the homeless in Seattle by giving them a way to “shelter in place”), the stories are not always so encouraging. A headline in one of the security newsletters I read was “The Lowest Get Lower.” The article described the new phishing scams that are playing on the fears of the Coronavirus. Over the past few years, phishing has become more and more of an issue, but right now it’s as virulent as the Coronavirus itself. For example, a URL appearing to be the Johns Hopkins COVID-19 dashboard is actually malware being passed around via phishing schemes. Another scam going around appears to be a company allowing you to do work from home and help distribute funds to those in need. It’s a spoofed site based on a legitimate organization helping those in need, but it collects the funds and then, rather than distribute them to those in need, the worker unknowingly routes them to offshore accounts. Ransomware is also on the rise. Criminals are targeting routers commonly found in homes and small businesses to reroute domains to spooled domains where the pages are full of links behind which are ransomware and other malware.

How do we combat this? By education. We must remind our friends, family, and employees to be extra diligent in our web surfing and be cautious about what we click on in email and on websites. Also, remind them to change their home router passwords to be something other than the default and to enable auto-updates.

This situation is exacerbated because you may not have as much control over your endpoints (your employees’ workstations) as you usually do. For example, your anti-virus and Windows updates may not be getting regular updates if the employee isn’t connected to your organization’s VPN when the updates are typically pushed out. If you have dashboards to see which endpoints have been updated, you’ll want to be extra vigilant and may need to reach out to employees to get their workstations updated. In addition, some employees may be using their own equipment; in that case, you may have no control over what AV software is running and/or when it’s updated.

Again….education is key!

Business Email Compromise (BEC)

Business email compromise was already on the rise, but it will likely spread as fast as the virus appears to be spreading. One example of BEC is when a hacker breaks into an email account (typically via stolen credentials), watches the conversations going on, and at an appropriate time, inserts themselves into the conversation. When the account is someone in finance, they will insert themselves at the time an invoice is typically sent from a vendor. Or they will claim that an invoice hasn’t been paid. But the routing code for the bank on the invoice is theirs rather than the vendor’s. The organization pays the invoice, and the attacker gets the payment. Unless the organization catches the error within the first 24 hours, the payment has gone to banks outside of the country and the organization has lost their money. The FBI estimates that U.S. organizations lost $1.77 billion to BEC in 2019.

Why do I think BEC is going to rise with the rise in working from home? Because when you’re in the office and something looks odd or doesn’t seem right, it’s quite easy to shout over the cube or walk down the hall and ask a colleague for a second opinion. But when you’re working from home, a colleague may not be available online when you need them, and, depending on the technologies you’re using, it may not be easy to have them look at or double-check what you’ve been sent. In other words, I think workers will be more apt to just approve invoices or move them through the process rather than stopping them for further analysis as they would have when working in the office.

The way to combat BEC is, again, education. This is a new phenomenon to many organizations. And no organization is immune. I’ve seen organizations with a huge focus on security get hit with BEC. That’s because the email infiltration wasn’t through that organization; it was through their vendor’s. Education for these employees is a must!

The Tempted Act on Their Temptation

I attended a breach and fraud workshop in NYC a couple of years ago and learned that many employees are tempted to commit fraud but won’t for fear of getting caught. The speaker said that, in their educational institution, simply mounting a non-working camera in the room holding the supply cabinets significantly reduced the office supplies that typically disappeared prior to the start of the school year. Now obviously the theft of school supplies is not going to increase in this work-from-home scenario. However, what other things might an employee be tempted to take? Wouldn’t it be much easier to insert a USB and download the company’s customer list so that, as a salesperson, you’ll be able to take it with you if you lose your job? Or, if an employee is feeling financial pressure, how easy would it be to download the HR or healthcare information database and sell it on the dark web? If your organization hasn’t implemented any restrictions on what can be downloaded, now is the time these actions should occur. Desperate times lead to desperate actions. To think users can’t figure out how to download data from IBM i is very naïve. A simple google search is all it takes.

How do we combat this issue? The right way to fix the issue is to tighten your security settings so even if a user attempts to download a file, they won’t have sufficient authority to do so. Unfortunately, many or perhaps, most of you aren’t able to do this type of significant change at this time. So do you just give up? No, you perform increased monitoring at your firewall, SIEM and IBM i and if you’re using a Data Loss Prevention (DLP) solution, you may want to tighten down your rules a bit.

Specific Recommendations for IBM i

I’ve been talking about some general recommendations. Now let’s talk about specifically what can be done for IBM i.

Low-Hanging Fruit

Now is the time to clean up those items that you’ve been meaning to for a long time. For example, remove inactive profiles from the system. At this point in time, when attackers are attempting every method possible to infiltrate organizations, why would you want to keep around any profile that is no longer in use, leaving the potential for it to be abused? Please, get rid of inactive profiles! If you absolutely must keep a profile on the system, then, in addition to setting the status to *DISABLED (which is the traditional action to take), I suggest you set the password to *NONE and remove all special authorities as well as the group profile assignments. Basically, make it such that if the profile is reenabled, minimal damage could be done if the profile is attempted to be used.

Another area that needs to be addressed is profiles with a default password. Now if a profile happens to be a service account, then you obviously will have to determine where all of the connections are coming from before changing the password. Nevertheless, the first password an attacker will try will be a default password. If regular or non-service accounts have a default password, the password should be set to expired so it will have to be changed with the next signon.

Finally, another issue that needs to be addressed is that of read/write shares to root (/). I wrote earlier about the increased phishing attacks. The result of a successful phish is usually the delivery of malware—and most often ransomware. If that user is connected to a read/write share to root, the malware will affect the PC and then march right through the drives attached to the PC. If that drive is IBM i, it will infect everything it has authority to. If the share is a read/write share to root, it has the potential to infect your entire IBM i system. Once you’ve gotten shares to root addressed, I suggest that you review all of the shares that have been defined and, once again, remove shares not in use. And any read/write share that can be a read-only share should be modified to reduce the risk of the objects in that path being affected by malware.

For additional steps you can take to reduce the risk of your IBM i being affected by viruses, check out my previous article “Tips for Avoiding Malware on IBM i.”

Increase Monitoring

Most organizations have IBM i auditing configured. But many organizations are not proactive about reviewing the actions logged in the audit journal. Now’s the time to change that behavior. This is especially true if you have not built up a strong security defense (in other words, have not implemented object-level security and/or implemented rules in exit points preventing the downloading of data.) Attackers are working overtime to infiltrate organizations. If you don’t have defenses in place to prevent them, then you have to detect them. So what should you be looking for? I suggest the following:

  • Unexpected changes to system values, especially changes to auditing settings, maximum sign-on attempts, and the password composition rules
  • Authority changes to critical files
  • Creation of or changes to user profiles by unknown users or by known users but from unexpected IP addresses (indicating the user’s credentials may have been compromised)
  • Invalid sign-on attempts
    • Specifically, I’d look for widespread invalid passwords as an indication of someone (either external or internal) attempting to guess a valid profile/password combination. Remember, internal users know the profile naming convention, so all they have to do is guess a valid password and they’re on the system with a profile that’s not their own.
    • I’d also look for attempts where the user name attempted is either root or admin and the attempt is coming from an external address or an internal address other than the server that runs your internal network scans. When coming from an external IP address, this is a definite indication that your system has somehow become directly accessible from the internet. (See my article “Has My IBM i Been Breached?” for additional details.)
    • Finally, I’d look for attempts to log on with the IBM-supplied profiles QSECOFR, QSRV, QSRVBAS, QPGMR, QSYSOPR, and QUSER since these are well-documented profiles.
      • This brings up my recommendation to set QSECOFR to status of *DISABLED to protect it from abuse and to set the other profiles to status of *NONE (their shipped value.)
    • Activity of QSECOFR
      • If you don’t have *JOBDTA or *JOBBAS specified for QAUDLVL consider adding it at the user level using the Change User Auditing (CHGUSRAUD) command to log the commands run by QSECOFR. This allows you to review the use of QSECOFR for interactive sign-on.

If you have an exit point solution such as Powertech’s Exit Point Manager, now’s the time to use it! My preference would be to add rules so that users without a business need do not have the ability to download and/or upload data. That said, if you don’t have rules in place now, you may be prevented from adding them at this time. But you can still review the activity. If you haven’t been reviewing the activity prior to this time, you may want to go back in time to determine what is “normal” activity. Then, start meticulously reviewing the activity, paying special attention to spot abnormal activity—that is, users downloading files that they don’t normally download or profiles logged against servers (such as FTP) that don’t normally use FTP.

If you aren’t already sending your information to your SIEM, consider starting that now so that there’s a complete picture of the activity occurring in your network. For suggestions, see my article “What IBM I Information Should I Be Sending to My SIEM?”

Review Your TCP/IP Configuration

Be sure to review the auto-start values of your TCP/IP servers. If you aren’t using the interface, the server shouldn’t be started. Interfaces such as REXEC are often started but rarely used and pose a vulnerability to the system. For the list of servers used by Access Client Solutions (ACS) see this. And the ports used by each are here.

Summary

We’re going to get through this. And when we get to the other side and everyone’s back in the office, I’m sure management will review what went well and what could be done in case (God forbid) something similar happens again. During this review process, I encourage you to bring up the need to tighten your security posture as well as increase security awareness for all employees. If you have not implemented object-level security, you need to consider that project. If you haven’t implemented exit point programs (if for no other reason than increased visibility into the activity on your systems), consider it now. If you aren’t auditing on your IBM i, configure it. If you are not sending information to your SIEM, you’ve got a huge hole in the view of what’s going on within your organization, so close that gap and start sending it your IBM i audit journal information. Please do not ignore this opportunity to strengthen your security posture.

A Special Thanks

At this time, I think we need to step back and evaluate who and what is important to us. To me, my family is everything. I’d like to give a special shout-out and thanks to my doctor brother and my nieces and nephews—a nurse practitioner, a registered nurse, an occupational therapist, two physical therapists, and a fire captain. They are on the front lines in treating the ill and the recovering. I am thankful for you and for what you do. We also need to take the time to thank the grocery store workers, delivery people, and other workers who continue to go to work to give us the ability to get food and packages. I encourage you to let these people know how much you appreciate them! Together, we’ll get through this!

Carol Woodbury

Carol Woodbury is Vice President of Global Security Services for HelpSystems. Previously, she was President of SkyView Partners (acquired by HelpSystems), a firm that specialized in security services and security administration and compliance software. Carol’s foundation of security experience comes from her 16 years with IBM in Rochester, Minnesota, where she served for 10 years as the iSeries Security Architect and Chief Engineering Manager of Security Technology for IBM’s Enterprise Server Group. During that time, Carol provided security architecture and design consultations with IBM Business Partners and large iSeries customers. 

Carol is known worldwide as an author and award-winning speaker on security technology, specializing in IBM i security issues. She has authored six books on IBM i security. Carol holds the CISSP, CRISC, and PCIP security certifications.


MC Press books written by Carol Woodbury available now on the MC Press Bookstore.

IBM i Security Administration and Compliance: Third Edition IBM i Security Administration and Compliance: Third Edition
Don't miss the newest edition by the industry’s #1 IBM i security expert.
List Price $71.95

Now On Sale

IBM i Security Administration and Compliance: Second Edition IBM i Security Administration and Compliance: Second Edition
Get the must-have guide to by the industry’s #1 security authority.
List Price $71.95

Now On Sale

IBM i Security Administration and Compliance IBM i Security Administration and Compliance
For beginners to veterans, this is the definitive security resource.
List Price $69.95

Now On Sale

More Articles By This Author
Related Articles
BLOG COMMENTS POWERED BY DISQUS

LATEST COMMENTS

RESOURCE CENTER

  • WHITE PAPERS

  • WEBCAST

  • TRIAL SOFTWARE

  • Mobile Computing and the IBM i

    SB ASNA PPL 5450Mobile computing is rapidly maturing into a solid platform for delivering enterprise applications. Many IBM i shops today are realizing that integrating their IBM i with mobile applications is the fast path to improved business workflows, better customer relations, and more responsive business reporting.

    This ASNA whitepaper takes a look at mobile computing for the IBM i. It discusses the different ways mobile applications may be used within the enterprise and how ASNA products solve the challenges mobile presents. It also presents the case that you already have the mobile programming team your projects need: that team is your existing RPG development team!

    Get your copy today!

  • Automate IBM i Operations using Wireless Devices

    DDL SystemsDownload the technical whitepaper on MANAGING YOUR IBM i WIRELESSLY and (optionally) register to download an absolutely FREE software trail. This whitepaper provides an in-depth review of the native IBM i technology and ACO MONITOR's advanced two-way messaging features to remotely manage your IBM i while in or away from the office. Notify on-duty personnel of system events and remotely respond to complex problems (via your Smartphone) before they become critical-24/7. Problem solved!

    Order your copy here.

  • DR Strategy Guide from Maxava: Brand New Edition - now fully updated to include Cloud!

    SB Maxava PPL 5476PRACTICAL TOOLS TO IMPLEMENT DISASTER RECOVERY IN YOUR IBM i ENVIRONMENT

    CLOUD VS. ON-PREMISE?
    - COMPREHENSIVE CHECKLISTS
    - RISK COST CALCULATIONS
    - BUSINESS CASE FRAMEWORK
    - DR SOLUTIONS OVERVIEW
    - RFP BUILDER
    Download your free copy of DR Strategy Guide for IBM i from Maxava today.

     

  • White Paper: Node.js for Enterprise IBM i Modernization

    SB Profound WP 5539

    If your business is thinking about modernizing your legacy IBM i (also known as AS/400 or iSeries) applications, you will want to read this white paper first!

    Download this paper and learn how Node.js can ensure that you:
    - Modernize on-time and budget - no more lengthy, costly, disruptive app rewrites!
    - Retain your IBM i systems of record
    - Find and hire new development talent
    - Integrate new Node.js applications with your existing RPG, Java, .Net, and PHP apps
    - Extend your IBM i capabilties to include Watson API, Cloud, and Internet of Things


    Read Node.js for Enterprise IBM i Modernization Now!

     

  • 2020 IBM i Marketplace Survey Results

    HelpSystems

    This year marks the sixth edition of the popular IBM i Marketplace Survey Results. Each year, HelpSystems sets out to gather data about how businesses use the IBM i platform and the IT initiatives it supports. Year over year, the survey has begun to reveal long-term trends that give insight into the future of this trusted technology.

    More than 500 IBM i users from around the globe participated in this year’s survey, and we’re so happy to share the results with you. We hope you’ll find the information interesting and useful as you evaluate your own IT projects.

  • AIX Security Basics eCourse

    Core Security

    With so many organizations depending on AIX day to day, ensuring proper security and configuration is critical to ensure the safety of your environment. Don’t let common threats put your critical AIX servers at risk. Avoid simple mistakes and start to build a long-term plan with this AIX Security eCourse. Enroll today to get easy to follow instructions on topics like:

    • Removing extraneous files
    • Patching systems efficiently
    • Setting and validating permissions
    • Managing service considerations
    • Getting overall visibility into your networks

     

  • Developer Kit: Making a Business Case for Modernization and Beyond

    Profound Logic Software, Inc.

    Having trouble getting management approval for modernization projects? The problem may be you're not speaking enough "business" to them.

    This Developer Kit provides you study-backed data and a ready-to-use business case template to help get your very next development project approved!

  • What to Do When Your AS/400 Talent Retires

    HelpSystemsIT managers hoping to find new IBM i talent are discovering that the pool of experienced RPG programmers and operators or administrators is small.

    This guide offers strategies and software suggestions to help you plan IT staffing and resources and smooth the transition after your AS/400 talent retires. Read on to learn:

    • Why IBM i skills depletion is a top concern
    • How leading organizations are coping
    • Where automation will make the biggest impact

     

  • IBM i Resources Retiring?

    SB HelpSystems WC GenericLet’s face it: IBM i experts and RPG programmers are retiring from the workforce. Are you prepared to handle their departure?
    Our panel of IBM i experts—Chuck Losinski, Robin Tatam, Richard Schoen, and Tom Huntington—will outline strategies that allow your company to cope with IBM i skills depletion by adopting these strategies that allow you to get the job done without deep expertise on the OS:
    - Automate IBM i processes
    - Use managed services to help fill the gaps
    - Secure the system against data loss and viruses
    The strategies you discover in this webinar will help you ensure that your system of record—your IBM i—continues to deliver a powerful business advantage, even as staff retires.

     

  • Backup and Recovery Considerations for Security Data and Encrypted Backups

    SB PowerTech WC GenericSecurity expert Carol Woodbury is joined by Debbie Saugen. Debbie is an expert on IBM i backup and recovery, disaster recovery, and high availability, helping IBM i shops build and implement effective business continuity plans.
    In today’s business climate, business continuity is more important than ever. But 83 percent of organizations are not totally confident in their backup strategy.
    During this webinar, Carol and Debbie discuss the importance of a good backup plan, how to ensure you’re backing up your security information, and your options for encrypted back-ups.

  • Profound.js: The Agile Approach to Legacy Modernization

    SB Profound WC GenericIn this presentation, Alex Roytman and Liam Allan will unveil a completely new and unique way to modernize your legacy applications. Learn how Agile Modernization:
    - Uses the power of Node.js in place of costly system re-writes and migrations
    - Enables you to modernize legacy systems in an iterative, low-risk manner
    - Makes it easier to hire developers for your modernization efforts
    - Integrates with Profound UI (GUI modernization) for a seamless, end-to-end legacy modernization solution

     

  • Data Breaches: Is IBM i Really at Risk?

    SB PowerTech WC GenericIBM i is known for its security, but this OS could be more vulnerable than you think.
    Although Power Servers often live inside the safety of the perimeter firewall, the risk of suffering a data leak or data corruption remains high.
    Watch noted IBM i security expert Robin Tatam as he discusses common ways that this supposedly “secure” operating system may actually be vulnerable and who the culprits might be.

    Watch the webinar today!

     

  • Easy Mobile Development

    SB Profound WC GenericWatch this on-demand webinar and learn how to rapidly and easily deploy mobile apps to your organization – even when working with legacy RPG code! IBM Champion Scott Klement will demonstrate how to:
    - Develop RPG applications without mobile development experience
    - Deploy secure applications for any mobile device
    - Build one application for all platforms, including Apple and Android
    - Extend the life and reach of your IBM i (aka iSeries, AS400) platform
    You’ll see examples from customers who have used our products and services to deliver the mobile applications of their dreams, faster and easier than they ever thought possible!

     

  • Profound UI: Unlock True Modernization from your IBM i Enterprise

    SB Profound PPL 5491Modern, web-based applications can make your Enterprise more efficient, connected and engaged. This session will demonstrate how the Profound UI framework is the best and most native way to convert your existing RPG applications and develop new modern applications for your business. Additionally, you will learn how you can address modernization across your Enterprise, including databases and legacy source code, with Profound Logic.

  • Node Webinar Series Pt. 1: The World of Node.js on IBM i

    Profound Logic Software, Inc.Have you been wondering about Node.js? Our free Node.js Webinar Series takes you from total beginner to creating a fully-functional IBM i Node.js business application.

    Part 1 will teach you what Node.js is, why it's a great option for IBM i shops, and how to take advantage of the ecosystem surrounding Node.

    In addition to background information, our Director of Product Development Scott Klement will demonstrate applications that take advantage of the Node Package Manager (npm).

  • 5 New and Unique Ways to Use the IBM i Audit Journal

    SB HelpSystems ROBOT GenericYou must be asking yourself: am I doing everything I can to protect my organization’s data? Tune in as our panel of IBM i high availability experts discuss:


    - Why companies don’t test role swaps when they know they should
    - Whether high availability in the cloud makes sense for IBM i users
    - Why some organizations don’t have high availability yet
    - How to get high availability up and running at your organization
    - High availability considerations for today’s security concerns

  • Profound.js 2.0: Extend the Power of Node to your IBM i Applications

    SB Profound WC 5541In this Webinar, we'll demonstrate how Profound.js 2.0 enables you to easily adopt Node.js in your business, and to take advantage of the many benefits of Node, including access to a much larger pool of developers for IBM i and access to countless reusable open source code packages on npm (Node Package Manager).
    You will see how Profound.js 2.0 allows you to:

    • Provide RPG-like capabilities for server-side JavaScript.
    • Easily create web and mobile application interfaces for Node on IBM i.
    • Let existing RPG programs call Node.js modules directly, and vice versa.
    • Automatically generate code for Node.js.
    • Automatically converts existing RPGLE code into clean, simplified Node.js code.

    Download and watch today!

     

  • Make Modern Apps You'll Love with Profound UI & Profound.js

    SB Profound WC 5541Whether you have green screens or a drab GUI, your outdated apps can benefit from modern source code, modern GUIs, and modern tools.
    Profound Logic's Alex Roytman and Liam Allan are here to show you how Free-format RPG and Node.js make it possible to deliver applications your whole business will love:

    • Transform legacy RPG code to modern free-format RPG and Node.js
    • Deliver truly modern application interfaces with Profound UI
    • Extend your RPG applications to include Web Services and NPM packages with Node.js

     

  • Accelerating Programmer Productivity with Sequel

    SB_HelpSystems_WC_Generic

    Most business intelligence tools are just that: tools, a means to an end but not an accelerator. Yours could even be slowing you down. But what if your BI tool didn't just give you a platform for query-writing but also improved programmer productivity?
    Watch the recorded webinar to see how Sequel:

    • Makes creating complex results simple
    • Eliminates barriers to data sources
    • Increases flexibility with data usage and distribution

    Accelerated productivity makes everyone happy, from programmer to business user.

  • Business Intelligence is Changing: Make Your Game Plan

    SB_HelpSystems_WC_GenericIt’s time to develop a strategy that will help you meet your informational challenges head-on. Watch the webinar to learn how to set your IT department up for business intelligence success. You’ll learn how the right data access tool will help you:

    • Access IBM i data faster
    • Deliver useful information to executives and business users
    • Empower users with secure data access

    Ready to make your game plan and finally keep up with your data access requests?

     

  • Controlling Insider Threats on IBM i

    SB_HelpSystems_WC_GenericLet’s face facts: servers don’t hack other servers. Despite the avalanche of regulations, news headlines remain chock full of stories about data breaches, all initiated by insiders or intruders masquerading as insiders.
    User profiles are often duplicated or restored and are rarely reviewed for the appropriateness of their current configuration. This increases the risk of the profile being able to access data without the intended authority or having privileges that should be reserved for administrators.
    Watch security expert Robin Tatam as he discusses a new approach for onboarding new users on IBM i and best-practices techniques for managing and monitoring activities after they sign on.

  • Don't Just Settle for Query/400...

    SB_HelpSystems_WC_GenericWhile introducing Sequel Data Access, we’ll address common frustrations with Query/400, discuss major data access, distribution trends, and more advanced query tools. Plus, you’ll learn how a tool like Sequel lightens IT’s load by:

    - Accessing real-time data, so you can make real-time decisions
    - Providing run-time prompts, so users can help themselves
    - Delivering instant results in Microsoft Excel and PDF, without the wait
    - Automating the query process with on-demand data, dashboards, and scheduled jobs

  • How to Manage Documents the Easy Way

    SB_HelpSystems_WC_GenericWhat happens when your company depends on an outdated document management strategy?
    Everything is harder.
    You don’t need to stick with status quo anymore.
    Watch the webinar to learn how to put effective document management into practice and:

    • Capture documents faster, instead of wasting everyone’s time
    • Manage documents easily, so you can always find them
    • Distribute documents automatically, and move on to the next task

     

  • Lessons Learned from the AS/400 Breach

    SB_PowerTech_WC_GenericGet actionable info to avoid becoming the next cyberattack victim.
    In “Data breach digest—Scenarios from the field,” Verizon documented an AS/400 security breach. Whether you call it AS/400, iSeries, or IBM i, you now have proof that the system has been breached.
    Watch IBM i security expert Robin Tatam give an insightful discussion of the issues surrounding this specific scenario.
    Robin will also draw on his extensive cybersecurity experience to discuss policies, processes, and configuration details that you can implement to help reduce the risk of your system being the next victim of an attack.

  • Overwhelmed by Operating Systems?

    SB_HelpSystems_WC_GenericIn this 30-minute recorded webinar, our experts demonstrate how you can:

    • Manage multiple platforms from a central location
    • View monitoring results in a single pane of glass on your desktop or mobile device
    • Take advantage of best practice, plug-and-play monitoring templates
    • Create rules to automate daily checks across your entire infrastructure
    • Receive notification if something is wrong or about to go wrong

    This presentation includes a live demo of Network Server Suite.

     

  • Real-Time Disk Monitoring with Robot Monitor

    SB_HelpSystems_WC_GenericYou need to know when IBM i disk space starts to disappear and where it has gone before system performance and productivity start to suffer. Our experts will show you how Robot Monitor can help you pinpoint exactly when your auxiliary storage starts to disappear and why, so you can start taking a proactive approach to disk monitoring and analysis. You’ll also get insight into:

    • The main sources of disk consumption
    • How to monitor temporary storage and QTEMP objects in real time
    • How to monitor objects and libraries in real time and near-real time
    • How to track long-term disk trends

     

     

  • Stop Re-keying Data Between IBM I and Other Applications

    SB_HelpSystems_WC_GenericMany business still depend on RPG for their daily business processes and report generation.Wouldn’t it be nice if you could stop re-keying data between IBM i and other applications? Or if you could stop replicating data and start processing orders faster? Or what if you could automatically extract data from existing reports instead of re-keying? It’s all possible. Watch this webinar to learn about:

    • The data dilemma
    • 3 ways to stop re-keying data
    • Data automation in practice

    Plus, see how HelpSystems data automation software will help you stop re-keying data.

     

  • The Top Five RPG Open Access Myths....BUSTED!

    SB_Profound_WC_GenericWhen it comes to IBM Rational Open Access: RPG Edition, there are still many misconceptions - especially where application modernization is concerned!

    In this Webinar, we'll address some of the biggest myths about RPG Open Access, including:

    • Modernizing with RPG OA requires significant changes to the source code
    • The RPG language is outdated and impractical for modernizing applications
    • Modernizing with RPG OA is the equivalent to "screen scraping"

     

  • Time to Remove the Paper from Your Desk and Become More Efficient

    SB_HelpSystems_WC_GenericToo much paper is wasted. Attempts to locate documents in endless filing cabinets.And distributing documents is expensive and takes up far too much time.
    These are just three common reasons why it might be time for your company to implement a paperless document management system.
    Watch the webinar to learn more and discover how easy it can be to:

    • Capture
    • Manage
    • And distribute documents digitally

     

  • IBM i: It’s Not Just AS/400

    SB_HelpSystems_WC_Generic

    IBM’s Steve Will talks AS/400, POWER9, cognitive systems, and everything in between

    Are there still companies that use AS400? Of course!

    IBM i was built on the same foundation.
    Watch this recorded webinar with IBM i Chief Architect Steve Will and IBM Power Champion Tom Huntington to gain a unique perspective on the direction of this platform, including:

    • IBM i development strategies in progress at IBM
    • Ways that Watson will shake hands with IBM i
    • Key takeaways from the AS/400 days

     

  • Ask the RDi Experts

    SB_HelpSystems_WC_GenericWatch this recording where Jim Buck, Susan Gantner, and Charlie Guarino answered your questions, including:

    • What are the “hidden gems” in RDi that can make me more productive?
    • What makes RDi Debug better than the STRDBG green screen debugger?
    • How can RDi help me find out if I’ve tested all lines of a program?
    • What’s the best way to transition from PDM to RDi?
    • How do I convince my long-term developers to use RDi?

    This is a unique, online opportunity to hear how you can get more out of RDi.

     

  • Node.js on IBM i Webinar Series Pt. 2: Setting Up Your Development Tools

    Profound Logic Software, Inc.Have you been wondering about Node.js? Our free Node.js Webinar Series takes you from total beginner to creating a fully-functional IBM i Node.js business application. In Part 2, Brian May teaches you the different tooling options available for writing code, debugging, and using Git for version control. Attend this webinar to learn:

    • Different tools to develop Node.js applications on IBM i
    • Debugging Node.js
    • The basics of Git and tools to help those new to it
    • Using NodeRun.com as a pre-built development environment

     

     

  • Inside the Integrated File System (IFS)

    SB_HelpSystems_WC_GenericDuring this webinar, you’ll learn basic tips, helpful tools, and integrated file system commands—including WRKLNK—for managing your IFS directories and Access Client Solutions (ACS). We’ll answer your most pressing IFS questions, including:

    • What is stored inside my IFS directories?
    • How do I monitor the IFS?
    • How do I replicate the IFS or back it up?
    • How do I secure the IFS?

    Understanding what the integrated file system is and how to work with it must be a critical part of your systems management plans for IBM i.

     

  • Expert Tips for IBM i Security: Beyond the Basics

    SB PowerTech WC GenericIn this session, IBM i security expert Robin Tatam provides a quick recap of IBM i security basics and guides you through some advanced cybersecurity techniques that can help you take data protection to the next level. Robin will cover:

    • Reducing the risk posed by special authorities
    • Establishing object-level security
    • Overseeing user actions and data access

    Don't miss this chance to take your knowledge of IBM i security beyond the basics.

     

     

  • 5 IBM i Security Quick Wins

    SB PowerTech WC GenericIn today’s threat landscape, upper management is laser-focused on cybersecurity. You need to make progress in securing your systems—and make it fast.
    There’s no shortage of actions you could take, but what tactics will actually deliver the results you need? And how can you find a security strategy that fits your budget and time constraints?
    Join top IBM i security expert Robin Tatam as he outlines the five fastest and most impactful changes you can make to strengthen IBM i security this year.
    Your system didn’t become unsecure overnight and you won’t be able to turn it around overnight either. But quick wins are possible with IBM i security, and Robin Tatam will show you how to achieve them.

  • How to Meet the Newest Encryption Requirements on IBM i

    SB PowerTech WC GenericA growing number of compliance mandates require sensitive data to be encrypted. But what kind of encryption solution will satisfy an auditor and how can you implement encryption on IBM i? Watch this on-demand webinar to find out how to meet today’s most common encryption requirements on IBM i. You’ll also learn:

    • Why disk encryption isn’t enough
    • What sets strong encryption apart from other solutions
    • Important considerations before implementing encryption

     

     

  • Security Bulletin: Malware Infection Discovered on IBM i Server!

    SB PowerTech WC GenericMalicious programs can bring entire businesses to their knees—and IBM i shops are not immune. It’s critical to grasp the true impact malware can have on IBM i and the network that connects to it. Attend this webinar to gain a thorough understanding of the relationships between:

    • Viruses, native objects, and the integrated file system (IFS)
    • Power Systems and Windows-based viruses and malware
    • PC-based anti-virus scanning versus native IBM i scanning

    There are a number of ways you can minimize your exposure to viruses. IBM i security expert Sandi Moore explains the facts, including how to ensure you're fully protected and compliant with regulations such as PCI.

     

     

  • Fight Cyber Threats with IBM i Encryption

    SB PowerTech WC GenericCyber attacks often target mission-critical servers, and those attack strategies are constantly changing. To stay on top of these threats, your cybersecurity strategies must evolve, too. In this session, IBM i security expert Robin Tatam provides a quick recap of IBM i security basics and guides you through some advanced cybersecurity techniques that can help you take data protection to the next level. Robin will cover:

    • Reducing the risk posed by special authorities
    • Establishing object-level security
    • Overseeing user actions and data access

     

     

     

  • 10 Practical IBM i Security Tips for Surviving Covid-19 and Working From Home

    SB PowerTech WC GenericNow that many organizations have moved to a work from home model, security concerns have risen.

    During this session Carol Woodbury will discuss the issues that the world is currently seeing such as increased malware attacks and then provide practical actions you can take to both monitor and protect your IBM i during this challenging time.

     

  • How to Transfer IBM i Data to Microsoft Excel

    SB_HelpSystems_WC_Generic3 easy ways to get IBM i data into Excel every time
    There’s an easy, more reliable way to import your IBM i data to Excel? It’s called Sequel. During this webinar, our data access experts demonstrate how you can simplify the process of getting data from multiple sources—including Db2 for i—into Excel. Watch to learn how to:

    • Download your IBM i data to Excel in a single step
    • Deliver data to business users in Excel via email or a scheduled job
    • Access IBM i data directly using the Excel add-in in Sequel

    Make 2020 the year you finally see your data clearly, quickly, and securely. Start by giving business users the ability to access crucial business data from IBM i the way they want it—in Microsoft Excel.

     

     

  • HA Alternatives: MIMIX Is Not Your Only Option on IBM i

    SB_HelpSystems_WC_GenericIn this recorded webinar, our experts introduce you to the new HA transition technology available with our Robot HA software. You’ll learn how to:

    • Transition your rules from MIMIX (if you’re happy with them)
    • Simplify your day-to-day activities around high availability
    • Gain back time in your work week
    • Make your CEO happy about reducing IT costs

    Don’t stick with a legacy high availability solution that makes you uncomfortable when transitioning to something better can be simple, safe, and cost-effective.

     

     

  • Comply in 5! Well, actually UNDER 5 minutes!!

    SB CYBRA PPL 5382

    TRY the one package that solves all your document design and printing challenges on all your platforms.

    Produce bar code labels, electronic forms, ad hoc reports, and RFID tags – without programming! MarkMagic is the only document design and print solution that combines report writing, WYSIWYG label and forms design, and conditional printing in one integrated product.

    Request your trial now!

  • Backup and Recovery on IBM i: Your Strategy for the Unexpected

    SB HelpSystems SC 5413Robot automates the routine tasks of iSeries backup and recovery, saving you time and money and making the process safer and more reliable. Automate your backups with the Robot Backup and Recovery Solution. Key features include:
    - Simplified backup procedures
    - Easy data encryption
    - Save media management
    - Guided restoration
    - Seamless product integration
    Make sure your data survives when catastrophe hits. Try the Robot Backup and Recovery Solution FREE for 30 days.

  • Manage IBM i Messages by Exception with Robot

    SB HelpSystems SC 5413Managing messages on your IBM i can be more than a full-time job if you have to do it manually. How can you be sure you won’t miss important system events?
    Automate your message center with the Robot Message Management Solution. Key features include:
    - Automated message management
    - Tailored notifications and automatic escalation
    - System-wide control of your IBM i partitions
    - Two-way system notifications from your mobile device
    - Seamless product integration
    Try the Robot Message Management Solution FREE for 30 days.

  • Easiest Way to Save Money? Stop Printing IBM i Reports

    SB HelpSystems SC 5413Robot automates report bursting, distribution, bundling, and archiving, and offers secure, selective online report viewing.
    Manage your reports with the Robot Report Management Solution. Key features include:

    - Automated report distribution
    - View online without delay
    - Browser interface to make notes
    - Custom retention capabilities
    - Seamless product integration
    Rerun another report? Never again. Try the Robot Report Management Solution FREE for 30 days.

  • Hassle-Free IBM i Operations around the Clock

    SB HelpSystems SC 5413For over 30 years, Robot has been a leader in systems management for IBM i.
    Manage your job schedule with the Robot Job Scheduling Solution. Key features include:
    - Automated batch, interactive, and cross-platform scheduling
    - Event-driven dependency processing
    - Centralized monitoring and reporting
    - Audit log and ready-to-use reports
    - Seamless product integration
    Scale your software, not your staff. Try the Robot Job Scheduling Solution FREE for 30 days.

  • ACO MONITOR Manages your IBM i 24/7 and Notifies You When Your IBM i Needs Assistance!

    SB DDL Systems 5429More than a paging system - ACO MONITOR is a complete systems management solution for your Power Systems running IBM i. ACO MONITOR manages your Power System 24/7, uses advanced technology (like two-way messaging) to notify on-duty support personnel, and responds to complex problems before they reach critical status.

    ACO MONITOR is proven technology and is capable of processing thousands of mission-critical events daily. The software is pre-configured, easy to install, scalable, and greatly improves data center efficiency.